Jira vs Dynamics 365 Comparison

Jira is great for managing remote work projects, it's versatile and simple to use. It facilitates the management of tasks, the fulfillment of long-term objectives, and the detection of errors. In addition, it keeps the work dynamic and provides the possibility of discussions.

Jira is very comprehensive and includes many utilities, I did not find any great difficulties or inconveniences when using it.

Jira is easy to integrate with office 365

Jira is hard to learn. The interface is convoluted.

Easy to Create and Track Tasks Our Development Team is Able to Keep Track of Everything Anyone is Working on Jira's Issue Tracking Helps to Make Sure That Every Action Can Be Accounted for

Fields are not dynamics. Once we choose fields, only related values are shown instead of irrelevant values. Not possible to configure email notifications. Plug in integrations sometimes difficult. Pricey

Jira for its robust project management capabilities, issue tracking, customizable workflows, and seamless integration with other tools commonly used in software development and project management. Jira's flexibility and ability to adapt to different team structures and project requirements are also commonly cited as positives.

Common criticisms include a relatively steep learning curve for new users, complex configuration options that may be overwhelming, and potential performance issues with large-scale implementations.

I love the way I can manage my project with all my team at one place.

Sometimes I get stucked with broken link and lack of support with 3rd party integration like Offie 365 and all

I use JIRA on the daily basis in my job. Customer service create new tickets and I go inside JIRA to solve tickets. JIRA is very easy to use and not confusing compared with other platforms. We combine SQL query to customize personal pages, which is really handy and cool.

My company connect email (Office 365) to JIRA. It happens when someone sends out an email and JIRA automatically opens a ticket. This can be annoying.

Easy to Use and implement. Clean design

Sometimes slow, cant really attach videos as a file because of size, would be nice to have Microsoft stream or 365 integration included

We started using this software as an avenue provided by Mid-Range Dynamics for their support center. I like it because it lets them control/respond/track support issues that we have and I'm sure their other customers.

It took me a little while with the security/login verification when doing a ticket for support, but once that was all taken care of, it works like a charm.

All the ticket opened and shown in this tool by responsabile, priority and SLA time remaining, great information to see how works is proceeding and which are the action required inside in the comments

JIra is integrate with several platform,like office 365, google and more, so I don't see particular things to mentioning in the improvement area

Jira have a lot of templates to manage every kind of projects and that's really great

A little bit expensive, to have the full power of jira you need to take jira + confluence and some connectors like Office 365 connector

Well its cheap... Like compared to the likes of Zen Desk and Intercom it might as well be free but dont expect the fancy whistles like bots

This software does NOT integrate well. The best integration I have managed to sort out is with 365 teams but even that is really average. Its cheap

- Centralized ticket system for the whole company - Ability to "tag"/@ someone within the company - Ability to add/link a ticket to a Confluence page is a great feature

- Hard to track JIRA tickets within the tool. Finding and monitoring the tickets you created in the tool is a challenge - Hard to track and monitor the number of days a ticket has been opened - Inability to integrate with Outlook or Microsoft Dynamics CRM

Its UI can be easily customized in order to efficiently track the project progress. It can be easily integrated with other services like Office 365 apps. Also, you need not to be very technical to learn about this software; with small experience one very easily becomes acquainted with its usage.

User experience for the web based product vs mobile based application is very different. For mobile based application, UI and many other features need to be improved. Also, it will take some time to get the hang on of the tool. Onboarding is slightly time consuming

You can plan your work, create and track issues, use ir for your Agile Teams, plan sprints, and distribute tasks across your software team. Excellent reporting system.

The only issue I have is that it might be difficult to configure for the first time. However, once the configuration is complete, the program works perfectly.

What I really like about this software is that there are a lot of features. There are also a lot of extensions that are interconnected with the Office 365 tools. Workflow configuration can also be done, as well as progress tracking and task assignment. Technical support responds quickly and you will always receive email notifications of your tasks.

The disadvantage with this software is at the Menu level. Not much appreciated by many users, it is difficult to find your way around and there are many ramifications.

Have an organization in the projects and services provided by the company to measure the profitability of them. The reports modules to measure the speed of the work teams. Have a detailed control by activity for the consumption of project hours For cases of customer service, the power to share the information online and live consumption of hours and progress of the tickets generated to solve events. The...

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The addon to integrate project Server Online asks to deactivate the module of hours and in my current case is basically the corde of use. so we were willing to sacrifice integration hoping to have a response from the manufacturer that we can do to integrate Project Server Online. If there are several admins and use different languages when one of them creates the types, subtypes or queries, the other user gets complicated when palicarlo because they are created in another language. example task - tarea