Planio vs Jira Comparison

Overview

Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects...

Jira is the tracker for teams planning & building great products. Millions choose Jira to capture & organize issues, assign...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(20)

5

4

3

2

1

12

8

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

4,653

3,569

862

123

55

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

She has been very helpful responding to queries efficiently and effectively and always with great courtesy. She is an asset to your organisation.
I worked with redmine before and on the first impression plan.io looks like a very stable and cosistent setup with nice features like backup, agile board, timesheets and integrated repository.
I would just like to thank you so much for the excellent customer service I have received from your member of staff Louise Engel.

Pros

I like the ease of viewing all the issues on one dashboard that eased delegating tasks to lower management and proved to be a wonderful tool for project management.
I love the workflow templates if offers out of the box. Jira also supports Kanban boards and has an awesome mobile app which can keep you up to date anywhere.
It’s simple and it’s great if you want to monitor something. The best thing about JIRA is that it allows people to use their tools and templates which most of the software companies don’t allow.

Cons

I raised a ticket and within an hour I had received an acknowledgement of them being able to reproduce the problem and that an engineer had been assigned the issue.
Louise Engel was the customer support person that I dealt with and she was very prompt and professional while handling this problem.
If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification.

Cons

For a non developer user there is too many things and options you get lost in the middle of it. So much complexity in terms of customization that me, personally end up being a little bit lost.
The worst thing (which may be a shortcoming of our admin team rather than the software itself) is the inability to customize the name of each workflow step.
There are also strange bugs or missing features that we have come across that are widely requested by a large number of users that seem to be stuck in the pipeline for years.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features12
  • @mentions
  • API
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Software Development
  • Application Integration
  • Assignment Management
  • Automatic Notifications
  • Bug Tracking
  • Burndown Charts
  • Categorization
  • Charting
  • Chat
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Content Repository
  • Customizable Reporting
  • Document Management
  • Document Storage
  • Employee Management
  • Estimating
  • File Management
  • Filtered Views
  • Forecasting
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Planning Tools
  • Portfolio Management
  • Prioritizing
  • Progress Tracking
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Real Time Reporting
  • Reporting & Statistics
  • Rules-Based Workflow
  • Search Functionality
  • Status Reporting
  • Task Tracking
  • Third Party Integration
  • Timeline Management
  • Traceability
  • Total features41
  • @mentions
  • API
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Software Development
  • Application Integration
  • Assignment Management
  • Automatic Notifications
  • Bug Tracking
  • Burndown Charts
  • Categorization
  • Charting
  • Chat
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Configurable Workflow
  • Content Repository
  • Customizable Reporting
  • Document Management
  • Document Storage
  • Employee Management
  • Estimating
  • File Management
  • Filtered Views
  • Forecasting
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Planning Tools
  • Portfolio Management
  • Prioritizing
  • Progress Tracking
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Real Time Reporting
  • Reporting & Statistics
  • Rules-Based Workflow
  • Search Functionality
  • Status Reporting
  • Task Tracking
  • Third Party Integration
  • Timeline Management
  • Traceability

Integrations

  • Total integrations6
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk
  • Total integrations450
  • Asana
  • Basecamp
  • Box
  • Dropbox Business
  • GitHub
  • Gmail
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • VisitorTrack
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Planio vs. Jira

See how Planio and Jira stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.