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Planio Pricing, Features, Reviews and Alternatives

Planio product overview

What is Planio?

Planio is an issue tracker and agile project management tool based on open-source Redmine.

Key benefits of using Planio

All-in-One Project Hub: Keep Agile Project Management, Git repos and documentation in one place

Secure Data: Your data is hosted on own servers in Frankfurt and Nuremberg.

No Vendor Lock-in: Planio is based on open-source Redmine, so your data remains independent

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Live Online
Videos

Planio pricing information

Value for money

4.6

/5

23

Starting from

$

25

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Planio features

Functionality

4.4

/5

23
Total Features68 11 categories

Most valued features by users

Task Management
Collaboration Tools
Projections
Project Management
Prioritization
Resource Management
Time & Expense Tracking
Milestone Tracking

Functionality contenders

Planio users reviews

Overall rating

4.7

/5

23

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

15

8

0

0

0

Pros
It's been a great experience so far, everything is working smoothly, many tools are available, user interface is clean and very easy to use and customer support is very responsive.

AL

Ana L.

I worked with redmine before and on the first impression plan.io looks like a very stable and cosistent setup with nice features like backup, agile board, timesheets and integrated repository.

AT

Alexander T.

I would just like to thank you so much for the excellent customer service I have received from your member of staff Louise Engel.

LP

Lorna P.

Cons
If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification.

BA

Bob A.

Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information.

BA

Bob A.

To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client.

BA

Bob A.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Useful tool for project management.

Reviewed 3 years ago

The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.

Pros

It is an innovative application that has an intrinsic project management under an agile methodology. This allows creating sections, timelines, letters, labels, time for each activity, incorporation of members to the work team, monitoring of activities, recording of hours worked. It is a tool that has helped us a lot in the company, I always highlight its potential for the most precise planning of each reality in the provision of technological services.

Cons

Care must be taken when creating schedules, letters, tasks or tickets for any team member. It can cost very expensive. Well, this application can generate reports with multiple filters. In addition, it is tedious to eliminate tasks once completed and transferred to the production line. They have notifications by email, but they do it in excess.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Overall very positive.

Reviewed 6 years ago

The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable. If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply,...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Bob, Thank you very much for your valuable feedback. It is highly appreciated. Regarding our email update functionality, I completely agree with you that email is not a safe medium to transmit sensitive data. That's why we introduced OpenPGP encryption for all email notifications a while back. You can read my blog post about it here: http://plan.io/blog/post/90456288938/closing-the-email-encryption-loophole-with Unfortunately,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great support

Reviewed 3 months ago
Pros

Support from Ema was fantastic, even when I was suspending my account. Product offers good features vs. cost, easy to use.

Cons

No major complaints, Redmine is a nice alternative to Jira if you want to focus on more work and less "playing with the ticketing system"

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Planio review

Reviewed 9 months ago
Pros

As a whole is a fantastic product with neat hooks to help desk features. Easy to keep track of your ongoing projects. Repositories for your projects are also a plus being able to see an issue asociated revisions of your code.

Cons

Although depending on Redmine some APIs need more functionality specially regarding time tracking. Also need improvements in Gantts graphics presentations

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Simple, Powerful, Fast, great customer Service...

Reviewed 6 years ago

Was using my own redmine cloud server instance but wanted something more stable and easy to manage for a corporate envioronment. Looked at Planio and another company. Both good, but the Planio UI is a more familiar redmine look and feel. The price plans are good, they actually have a free bronze plan which they don't advertise - good for 1 person operations. The customer service was very good. They...

Pros

No pros were added to this review

Cons

No cons were added to this review

Planio FAQs and common questions

Planio has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available


Planio has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Planio supports the following languages:
Swedish, Ukrainian, Irish, English, Japanese, Turkish, Portuguese, Chinese (Simplified), Hebrew, Italian, French, Danish, Russian, Dutch, Spanish, German, Hungarian, Chinese (Traditional), Korean, Indonesian, Czech, Arabic, Norwegian (Bokmal), Polish, Finnish, Thai


Planio supports the following devices:
Android, iPhone, iPad


Yes, Planio has an API available for use.


Planio integrates with the following applications:
GitHub, Google Docs, Bitbucket


Planio offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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