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Buildium vs DoorLoop Comparison

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Good recommendations?

Buildium logo

Buildium

4.5

(2K)

79pts

Overview

Category Leaders

Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners associations.

Category Leaders

All-in-one property management software that helps property managers and owners make more money, get organized, and grow. Simplify...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

55

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

2K

5

4

3

2

1

1.3K

569

102

23

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.9

678

5

4

3

2

1

597

74

4

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Buildium has great people backing it up. Everyone I have spoken to from implementation to customer service requests has been very knowledgeable and helpful.
Our clients like the reports better than a previous software we used. Customer service and online help are outstanding.
Overall, this is an excellent product at a great value. Customer support is very responsive.

Pros

Its intuitive interface, robust features, and seamless integration capabilities make it a valuable asset for organizations seeking to enhance their security infrastructure.
I absolutely LOVE the customer support! using the live chat is super easy with lightning fast response time. The blogs, updates, and other information released is super helpful and kept up to date.
I love the easy tracking and detail that it provides my investors. The support team is very patient and makes the training fun and understandable.

Cons

I have a problem with one tenant payment and I didn’t pay for their support, so that made it more difficult.
Then my tenants started complaining because they could not pay via the site!!! Ugghhhh!!!! Plus, there is no way to see who had been emailed, what has been collected, etc.
I would be worried about the level of service if even the sales people don’t call you back when you are a prospective client.

Cons

Wish screening would also be free, but I understand if it costs money. I just charge my tenants for it and no one has complained.
Not sure I'm supposed to know it but I guess that option is coming).
I submitted it as a feature suggestion and they took it seriously.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features90
  • 1099 Preparation
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Channel Management
  • Client Portal
  • Commercial Leases
  • Commercial Properties
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Mobile Homes
  • For Property Managers
  • For Self Storage Facilities
  • General Ledger
  • Guest Tracking
  • HOA Violation Enforcement
  • Housekeeping Management
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Parking Management
  • Payment Processing
  • Payment Reminders
  • Personalization
  • Portfolio Management
  • Property Database
  • Property Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • Secure Data Storage
  • Self Service Portal
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vehicle Management
  • Vendor Management
  • Visitor Management
  • Visual Analytics
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features128
  • 1099 Preparation
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Channel Management
  • Client Portal
  • Commercial Leases
  • Commercial Properties
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Mobile Homes
  • For Property Managers
  • For Self Storage Facilities
  • General Ledger
  • Guest Tracking
  • HOA Violation Enforcement
  • Housekeeping Management
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Parking Management
  • Payment Processing
  • Payment Reminders
  • Personalization
  • Portfolio Management
  • Property Database
  • Property Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • Secure Data Storage
  • Self Service Portal
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vehicle Management
  • Vendor Management
  • Visitor Management
  • Visual Analytics
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations13
  • AvidXchange
  • BombBomb
  • Brokermint
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop
  • Total integrations2
  • AvidXchange
  • BombBomb
  • Brokermint
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop

User reviews that mention these apps

CV
AvatarImg

Cam V.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Cutting Edge, Easy to Use Software

Reviewed 2 years ago
Pros

I previously used Buildium for commercial property management and am delighted with the switch to Doorloop. Doorloop offers many additional features that either didn't exist in Buildium or were too cumbersome to navigate. Doorloop has cut my management time on properties in half (as compared to my previous software) and has allowed me to scale my business. Customer support is top-notch, same with the UI/UX of the software and automation tools. My tenants and I love it!

Cons

Does not yet offer many commercial specific features (such as CapEx & CAM budgets and reconciliations), but may be something they are working on.

BK
AvatarImg

Ben K.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Door Loop is better

Reviewed 3 months ago
Pros

Customer care and support is all in the US. I have worked with other buildium etc and been overly frustrated with foreign call center support with no follow through. They are constant upgrading the system as well which is great.

Cons

Certain features are still needing refinement but all around great company.

AvatarImg
AvatarImg

Jason M.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Fast customer service

Reviewed 3 years ago

Can’t say enough great things about their software and support.

Pros

This software has the best customer service than any other PMS I’ve worked with. I’ve used Yardi, AppFolio, and Buildium in previous companies, and I never had a great experience when I needed help. Sure, they would answer my questions, but it could take anywhere from a few hours to days. With doorloop, it’s not unusual to get an answer within minutes. These are also American English speaking reps that are in the same timezone as us. Even though they don’t offer support on weekends, they still respond to my tickets if it’s important.

Cons

Although it’s a good security feature, I don’t want to always have to login with a code sent to my phone. I wish the industry in general came up with an easier method (webcam face recognition?).

LC
AvatarImg

Liz C.

Commercial Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

They make you feel like family!

Reviewed 9 months ago

There is so much to love about Doorloop. We realized we needed a web-based platform convenient for our tenants. We exclusively own and manage our own industrial real estate consisting of large industrial warehouse parks. I did extensive research in converting from our older property management software, MRI, to a new platform. After reviewing several other competitors (Yardi was very overpriced & a...

Pros

The support team has been incredible! [sensitive content hidden] are stand outs. In addition, the [sensitive content hidden] of Doorloop are happy to interact directly with you also. You don't find this anymore with companies and it's incredible that Doorloop makes the experience so personal!

Cons

They appear to be mostly residential based, but please read my full review.