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DoorLoop Logo

The #1 rated agentic property management software.

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DoorLoop - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

DoorLoop overview

Based on 717 verified user reviews

What is DoorLoop?

By industry, DoorLoop reviewers are most commonly professionals in real estate (80%). The most frequent use case for DoorLoop cited by reviewers is property management (59% of reviewers).

What are the most popular integrations for DoorLoop?

The DoorLoop integrations most frequently cited by reviewers are: Zapier (an integration product rated 4.8 out of 5 for its integration with DoorLoop) and QuickBooks Online (an accounting product, 4.5).

Starting price

Alternatives

with better value for money


Pros & Cons

Tenant Rent Management

Payment Processing

Lease Management

Bank Account Integration

Slow and cumbersome payment handling

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DoorLoop’s user interface

Ease of use rating:

DoorLoop review summaries overview

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(9)
3-4(83)
5(625)

What do users say about DoorLoop?

Users say DoorLoop streamlines property management by centralizing rent collection, lease tracking, maintenance requests, and accounting in one intuitive platform. They appreciate the user-friendly interface, automation of routine tasks, and customizable features that save time and reduce manual work. Many highlight responsive customer support, helpful chat and call assistance, and comprehensive training resources that ease the learning curve. They find onboarding multiple properties and tenants straightforward and value the detailed reporting tools.

Some report a steeper learning curve for advanced features and occasional delays with payment processing. They mention a desire for more customization, faster support response times, and additional accounting or communication options.

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Who uses DoorLoop?

Based on 717 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Construction
Human Resources
Commercial Real Estate
Others

Use cases

Property Management
Real Estate Property Management
Apartment Management Systems
Lease Management
Commercial Property Management

DoorLoop's key features

GetApp's analysis of 274 verified user reviews collected between January 2022 and October 2024 identifies DoorLoop's most critical features and summarizes user sentiment about those features.

Rent tracking

Reviewers appreciate DoorLoop's rent tracking capabilities for their automation and ease of use. They find it helpful for setting up recurring payments, scheduling increases, and managing late fees. Users report that it simplifies monitoring payments, sending reminders, and generating statements. They also highlight the ability to track rent across multiple properties and receive real-time updates on payment statuses. Some users mention the need for better differentiation between rent and security deposits, but overall, they find the capability invaluable for efficient rent management. Of the 152 DoorLoop users who gave detailed accounts of their use of Rent Tracking, 99% rated this feature as important or highly important.


Property management

Users report that DoorLoop's property management capabilities streamline their operations by consolidating leases, renewals, maintenance requests, and tenant communications in one place. They appreciate the ability to track repairs, manage tasks, and access tenant information easily. Reviewers indicate that the platform reduces the need for multiple external tools and enhances organization. They also value the support provided during implementation and ongoing use. Some users note that the system is particularly beneficial for managing multiple properties and maintaining comprehensive records. Of the 50 DoorLoop users who gave detailed accounts of their use of Property Management, 96% rated this feature as important or highly important.

See related user reviews

“A well thought out and carefully created program that addresses every aspect of commercial property ownership.”
MR

Mark R.

SVP

“It boasts property management, but their accounting aspect is terrible and they constantly have "glitches"”
ME

Michelle E.

Finance Officer

“Everything you need to manage your property is within this one program so it makes managing so much easier and it has the best tool so it's so much more professional than creating everything on your own from scrap.”
CC

Claudia C.

Owner

“I recently purchased a large (47 unit) property and needed something more robust that allowed me to cover a range of owner/manager responsibilities whether I am at the property or traveling.”
HH

Heather H.

Owner


Tenant portal

Reviewers highlight the tenant portal as a valuable aspect of DoorLoop, noting its ease of setup and management. They appreciate that tenants can make online payments, submit maintenance requests, and communicate with landlords through the portal. Users report that it reduces unnecessary phone calls and texts, and provides a centralized place for all tenant interactions. Some mention that while tenant adoption can be challenging, those who use the portal find it convenient and efficient for managing their rental activities. Of the 128 DoorLoop users who gave detailed accounts of their use of Tenant Portal, 91% rated this feature as important or highly important.


Online payments

Users find DoorLoop's online payments feature convenient and time-saving. They appreciate the ability for tenants to make payments through the portal, reducing the need for physical checks and cash. Reviewers indicate that the automatic payment option is particularly beneficial, as it decreases late payments and simplifies rent collection. Some users mention a desire for faster processing times and better differentiation of security deposits, but overall, they value the integration of online payments with the accounting system. Of the 134 DoorLoop users who gave detailed accounts of their use of Online Payments, 89% rated this feature as important or highly important.


Financial reporting

Reviewers appreciate DoorLoop's financial reporting capabilities for providing detailed and accessible reports. They find it essential for tracking costs, profitability, and making informed financial decisions. Users report that the reports help with tax preparation, owner transparency, and real-time financial insights. Some mention the need for more customizable and exportable report formats, but overall, they find the financial reporting feature helpful for maintaining accurate and comprehensive financial records. Of the 74 DoorLoop users who gave detailed accounts of their use of Financial Reporting, 86% rated this feature as important or highly important.


Accounting

Users report that DoorLoop's accounting capabilities simplify their financial management by integrating with bank accounts and automating expense tracking. They appreciate the ability to generate P&L statements, manage multiple ownership entities, and reconcile accounts easily. Reviewers indicate that the platform reduces the need for external accounting software and provides comprehensive tools for tracking income and expenses. Some users mention occasional issues with chart of accounts and transaction entries, but overall, they find the accounting feature effective for property management. Of the 128 DoorLoop users who gave detailed accounts of their use of Accounting, 86% rated this feature as important or highly important.

See related user reviews

“The extensive reporting/features really help automate the workflow and efficiency of the bookkeeping”
DG

Daniel G.

Property Manager

“It used to take me 1-2 months to tally how much we have spent on a unit, now I can get it real time, which is powerful!”
JV

James V.

Owner, Rental Property

“For example, there is no reason that doorloop should not be able to handle depreciation with standard profiles for 5, 7, 15, and 27.5 years.”
KH

Keith H.

CFO

“Doorloop is easy to use, has most of the functionality I need to run my operations and accounting (besides payroll), but the customer support is virtually nonexistent. If I didn't understand technology I would have left after the first month. ”
DM

David M.

Manager


All DoorLoop features

Features rating:

1099 preparation
Accounts payable
Accounts receivable
Activity dashboard
Activity tracking
Ad hoc reporting
AI copilot
Alerts/Notifications
Analytics
API
Asset lifecycle management
Background screening
Bank reconciliation
Billing & invoicing
Budgeting/Forecasting
Calendar management
Cash flow analysis
Cash flow management
Channel management
Client portal
Commercial leases
Commercial properties
Commercial property management
Communication management
Complaint management
Confirmations/Reminders
Contact database
Contact management
Credit card processing
Credit check
CRM
Customer database
Customizable branding
Customizable reports
Customizable templates
Dashboard
Data capture and transfer
Data import/export
Data visualization
Digital signature
Document management
Document storage
Drag & drop
Dynamic pricing
Electronic payments
Electronic signature
Email alerts
Email templates
Expense tracking
Faculty/Staff management
File sharing
File storage
Financial management
For commercial real estate
For mobile homes
For property managers
For residential
General ledger
Generative ai
Guest tracking
Inspection management
Insurance management
Invoice management
Late fee calculation
Lead management
Lease management
Lease origination
Lease tracking
Listing management
Maintenance management
Maintenance scheduling
Marketing management
Mobile access
Mobile app
Multi-Channel communication
Multi-Location
Occupancy management
Overdue payments
Owner portal
Payment processing
Portfolio management
Property database
Real-Time data
Real-Time notifications
Real-Time reporting
Recurring invoicing
Recurring/Subscription billing
Reminders
Rent collection
Reporting/Analytics
Reporting & statistics
Residential leases
Residential properties
Retail leases
Role-Based permissions
Search/Filter
Self service portal
Service request management
Strategic planning
Task management
Tax management
Template management
Tenant management
Tenant screening
Tenant tracking
Third-Party integration
Third-Party integrations
Transaction history
Transaction management
Transaction monitoring
Trust accounting
User management
Utility billing
Vacancy management
Vendor management
Violation tracking
Visual analytics
Web-based deployment
Website management
Workflow management
Work order management

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DoorLoop pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

DoorLoop One

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • AI Assistant
  • Business phone number
  • Online rent & fee payments
  • Accounting & reporting
  • Rental applications & screening
  • Lease management
  • Maintenance management
  • Tenant Portal
  • Owner Portal
  • Two-way communication
  • CRM for tenants
  • eSignature
  • CashPayments powered by Western Union
  • Showings
  • Company website
  • Unlimited users
  • Unlimited document storage
  • Full API access

DoorLoop Connect

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in DoorLoop One
  • AI Assistant
  • Business phone number
  • Accounting & reporting
  • Online rent & fee payments
  • Rental applications & screening
  • Lease management
  • Maintenance management
  • Tenant Portal
  • Owner Portal
  • Two-way communication
  • CRM for tenants
  • eSignature
  • CashPayments powered by Western Union
  • Showings
  • Company website
  • Unlimited users
  • Unlimited document storage
  • Full API access
  • Receptionist Agent
  • Routine tenant requests handled automatically
  • Free incoming ACH payments
  • AI rules & permissions
  • VIP priority support

DoorLoop Multiply

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in DoorLoop Connect
  • AI Assistant
  • Business phone number
  • Online rent & fee payments
  • Accounting & reporting
  • Rental applications & screening
  • Lease management
  • Maintenance management
  • Tenant Portal
  • Owner Portal
  • Two-way communication
  • CRM for tenants
  • eSignature
  • CashPayments powered by Western Union
  • Showings
  • Company website
  • Unlimited users
  • Unlimited document storage
  • Full API access
  • Receptionist Agent
  • Routine tenant requests handled automatically
  • Free incoming ACH payments
  • AI rules & permissions
  • VIP priority support
  • Maintenance Ops Agent
  • Lease Renewal Agent
  • Agent supervision controls
  • Plain-language action log
  • New agents included at no extra cost

User opinions about DoorLoop price and value

Value for money rating:

To see what individual users think of DoorLoop's price and value, check out the review snippets below.

“I love that DoorLoop has a pretty platform interface but even more than that are the "Leasing" and "AI" features to speed things up.”
DM

Destinee M.

Administrative Assistant

“Also, I love the text notifications, especially when there is a freeze or emergency announcement, I can contact all my tenants very quickly. ”
AS

Al S.

Owner and Property Manager

DoorLoop integrations (28)

Integrations rated by users

We looked at 717 user reviews to identify which products are mentioned as DoorLoop integrations and how users feel about them.

Integration rating: 4.8 (11)

Integration rating: 4.5 (11)

“There is one less step to complete if systems are integrated”

“poor integration and did not work so we are doing it all manually”

AP

Angelique P.

Junior Accountant

1/2

Integration rating: 4.5 (3)

“We get lots of traffic”

“i use a realtor now, but when I didn't the zillow rental manager integration was super helpful”

MN

Michael N.

Managing Director

1/2
Plaid logo
Plaid

Integration rating: 5.0 (2)

DoorLoop customer support

What do users say about DoorLoop customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of DoorLoop customer support.

Frequently reported by users, DoorLoop's customer support is highly responsive and provides quick, effective assistance.

A large number of users highlight the friendliness, patience, and professionalism of the support team during onboarding and troubleshooting.

Widely noted by reviewers, live chat and Zoom support options make it easy to get real-time help from knowledgeable staff.

A significant portion of users appreciate ongoing support, including follow-ups and a willingness to implement user feedback.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support
Chat

Training options

Live online
Webinars
Documentation
Videos

To see what individual users say about DoorLoop's customer support, check out the review snippets below.

“The ease of using Doorloop is less stressful and if I mess something up, I do not fret because I know customer support will fix it and show me how to fix it and show me how to do it correctly.”

SG

Shawntia G.

CO-Owner and Property Manager

“The customer support has been outstanding and available for zoom calls if needed. ”

JD

Jeremy D.

Golf Professional

DoorLoop FAQs

Q. Who are the typical users of DoorLoop?

DoorLoop has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

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Q. What is DoorLoop used for?

DoorLoop is agentic property management software. Its AI agents operate inside the same platform that holds your accounting, leases, and payments, so they act with the full context of your portfolio and within the permissions you set. AI agents: AI agents answer tenants across every channel, run maintenance from request to bill, and take renewals to signature, with new agents added to the platform as they ship. Every agent starts at full approval, and you decide how much autonomy each one earns, per action and per situation. Every agent action is logged in plain language and attributed to the agent that took it, and the action behind it can be undone from that log. Core functions: Accounting includes real-time financial reporting, a customizable chart of accounts, bank sync, and QuickBooks Online integration. Rent collection accepts credit card, debit, ACH, cash, and check, with automated reminders and late fees, and books update when payments land. Leasing runs from listing syndication to criminal, eviction, employment, and credit checks to eSigned leases. Maintenance brings work orders, vendor tracking, and vendor payments into one flow. Business Phone keeps calls and texts inside the platform, connected to the right tenant or property, and five dashboards (rent collection, bill pay, maintenance, renewals, and leasing) show what needs your approval. Integrations: QuickBooks Online partner integration, TransUnion-powered screening, and listing syndication to Zillow, Trulia, and HotPads, plus thousands of one-click integrations through Zapier and an open API for building your own. Security: SOC 2 compliant and powered by AWS. 256-bit encryption at rest and in transit, end-to-end encrypted payments (DoorLoop never sees or stores sensitive payment details), daily backups across geo-redundant servers, 99.9% uptime with 24/7 monitoring, firewalls, security audits, and penetration tests, role-based user access, two-step verification, and activity logs on every action. Support: Unlimited support from real people who know property management, training by phone or Zoom, a help center and tutorials, and data migration to get you live. Ranked #1 best property management software on Capterra’s 2026 Shortlist and #1 for customer satisfaction and usability on Software Advice.


Q. What level of support does DoorLoop offer?

DoorLoop offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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