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DoorLoop Logo

AI-native operating platform for property management

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DoorLoop - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

DoorLoop overview

Based on 704 verified user reviews

What is DoorLoop?

DoorLoop is a property management solution offering key features such as rent tracking, property oversight, tenant portal access, online payment processing, financial reporting, and accounting, among others.

Who uses DoorLoop?

By industry, DoorLoop reviewers are most commonly professionals in real estate (79%). The most frequent use case for DoorLoop cited by reviewers is property management (59% of reviewers).

What do users say about DoorLoop pricing?

Reviewers appreciate that DoorLoop offers many features at a lower price than competitors, and they feel it provides good value for small to mid-sized portfolios. Some users report the pricing lacks flexibility and can become expensive with added units.

What are the most popular integrations for DoorLoop?

The DoorLoop integrations most frequently cited by reviewers are: Zapier (an integration product rated 4.8 out of 5 for its integration with DoorLoop) and QuickBooks Online (an accounting product, 4.5).

Starting price

69usage based /
per month
view pricing plans

Pros & Cons

Tenant Rent Management

Lease Management

Customer Support

Business Growth

Slow and cumbersome payment handling

DoorLoop’s user interface

Ease of use rating:

DoorLoop pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(8)
3-4(83)
5(613)

What do users say about DoorLoop?

DoorLoop is a property management solution offering key features such as rent tracking, property oversight, tenant portal access, online payment processing, financial reporting, and accounting, among others.

Select to learn more


Who uses DoorLoop?

Based on 704 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Health, Wellness and Fitness
Accounting

Use cases

Property Management
Real Estate Property Management
Apartment Management Systems
Lease Management
Commercial Property Management

DoorLoop's key features

GetApp's analysis of 274 verified user reviews collected between January 2022 and October 2024 identifies DoorLoop's most critical features and summarizes user sentiment about those features.

Rent tracking

Reviewers appreciate DoorLoop's rent tracking capabilities for their automation and ease of use. They find it helpful for setting up recurring payments, scheduling increases, and managing late fees. Users report that it simplifies monitoring payments, sending reminders, and generating statements. They also highlight the ability to track rent across multiple properties and receive real-time updates on payment statuses. Some users mention the need for better differentiation between rent and security deposits, but overall, they find the capability invaluable for efficient rent management. Of the 152 DoorLoop users who gave detailed accounts of their use of Rent Tracking, 99% rated this feature as important or highly important.


Property management

Users report that DoorLoop's property management capabilities streamline their operations by consolidating leases, renewals, maintenance requests, and tenant communications in one place. They appreciate the ability to track repairs, manage tasks, and access tenant information easily. Reviewers indicate that the platform reduces the need for multiple external tools and enhances organization. They also value the support provided during implementation and ongoing use. Some users note that the system is particularly beneficial for managing multiple properties and maintaining comprehensive records. Of the 50 DoorLoop users who gave detailed accounts of their use of Property Management, 96% rated this feature as important or highly important.

See related user reviews

“A well thought out and carefully created program that addresses every aspect of commercial property ownership.”
MR

Mark R.

SVP

“It boasts property management, but their accounting aspect is terrible and they constantly have "glitches"”
ME

Michelle E.

Finance Officer

“So if you're one who is easily intimidated by software, DoorLoop is already setup to cater to you. Once setup, the automated nature of most areas of property management in the software makes me feel like I have a back office taking care of all the annoying and tedious work so I can relax and enjoy property ownership.”
JR

Jeff R.

Property Manager

“Before DoorLoop, our property management was done entirely manually for decades, with a mix of digital and physical data, so ease of onboarding and flexibility in the system to work with our long-established methods outside of a structured platform.”
EG

Evan G.

Owner


Tenant portal

Reviewers highlight the tenant portal as a valuable aspect of DoorLoop, noting its ease of setup and management. They appreciate that tenants can make online payments, submit maintenance requests, and communicate with landlords through the portal. Users report that it reduces unnecessary phone calls and texts, and provides a centralized place for all tenant interactions. Some mention that while tenant adoption can be challenging, those who use the portal find it convenient and efficient for managing their rental activities. Of the 128 DoorLoop users who gave detailed accounts of their use of Tenant Portal, 91% rated this feature as important or highly important.


Online payments

Users find DoorLoop's online payments feature convenient and time-saving. They appreciate the ability for tenants to make payments through the portal, reducing the need for physical checks and cash. Reviewers indicate that the automatic payment option is particularly beneficial, as it decreases late payments and simplifies rent collection. Some users mention a desire for faster processing times and better differentiation of security deposits, but overall, they value the integration of online payments with the accounting system. Of the 134 DoorLoop users who gave detailed accounts of their use of Online Payments, 89% rated this feature as important or highly important.


Financial reporting

Reviewers appreciate DoorLoop's financial reporting capabilities for providing detailed and accessible reports. They find it essential for tracking costs, profitability, and making informed financial decisions. Users report that the reports help with tax preparation, owner transparency, and real-time financial insights. Some mention the need for more customizable and exportable report formats, but overall, they find the financial reporting feature helpful for maintaining accurate and comprehensive financial records. Of the 74 DoorLoop users who gave detailed accounts of their use of Financial Reporting, 86% rated this feature as important or highly important.


Accounting

Users report that DoorLoop's accounting capabilities simplify their financial management by integrating with bank accounts and automating expense tracking. They appreciate the ability to generate P&L statements, manage multiple ownership entities, and reconcile accounts easily. Reviewers indicate that the platform reduces the need for external accounting software and provides comprehensive tools for tracking income and expenses. Some users mention occasional issues with chart of accounts and transaction entries, but overall, they find the accounting feature effective for property management. Of the 128 DoorLoop users who gave detailed accounts of their use of Accounting, 86% rated this feature as important or highly important.

See related user reviews

“The only con is the office accounting has to be done as if I had an extra unit and charge everything there or split charges between properties so its not always even splits between all units even if some take a little bit more care than others.”
jd

joseph d.

manager

“Understanding the accounting features is a little hard for me and i do wish there were a few more resources available to help from the getgo here.”
AE

Aydan E.

Owner

“the con is same as the pro, bringing in a new technology to an individual who has old school training, but is eager to try something new,, i am still not 100$ confident with the accounting, being that so much money is being shown by computers ,, rather than old school bookkeeping,,,, etc etc”
RM

Richard M.

owner

“It's not 100% user friendly for those without an accounting background and the pricing is a little higher than some others.”
CW

Cassie W.

Property Manager


All DoorLoop features

Features rating:

1099 preparation
Accounts payable
Accounts receivable
Activity dashboard
Activity tracking
Ad hoc reporting
AI copilot
Alerts/Notifications
Analytics
API
Asset lifecycle management
Background screening
Bank reconciliation
Billing & invoicing
Budgeting/Forecasting
Calendar management
Cash flow analysis
Cash flow management
Channel management
Client portal
Commercial leases
Commercial properties
Commercial property management
Communication management
Complaint management
Confirmations/Reminders
Contact database
Contact management
Credit card processing
Credit check
CRM
Customer database
Customizable branding
Customizable reports
Customizable templates
Dashboard
Data capture and transfer
Data import/export
Data visualization
Digital signature
Document management
Document storage
Drag & drop
Dynamic pricing
Electronic payments
Electronic signature
Email alerts
Expense tracking
Faculty/Staff management
File sharing
File storage
Financial management
For commercial real estate
For mobile homes
For property managers
For residential
General ledger
Generative ai
Guest tracking
Inspection management
Insurance management
Invoice management
Late fee calculation
Lead management
Lease management
Lease origination
Lease tracking
Listing management
Maintenance management
Maintenance scheduling
Marketing management
Mobile access
Mobile app
Multi-Channel communication
Multi-Location
Occupancy management
Overdue payments
Owner portal
Payment processing
Portfolio management
Property database
Real-Time data
Real-Time notifications
Real-Time reporting
Recurring invoicing
Recurring/Subscription billing
Reminders
Rent collection
Reporting/Analytics
Reporting & statistics
Residential leases
Residential properties
Retail leases
Role-Based permissions
Search/Filter
Self service portal
Service request management
Strategic planning
Task management
Tax management
Template management
Tenant management
Tenant screening
Tenant tracking
Third-Party integration
Third-Party integrations
Transaction history
Transaction management
Transaction monitoring
Trust accounting
User management
Utility billing
Vacancy management
Vendor management
Violation tracking
Visual analytics
Web-based deployment
Website management
Workflow management
Work order management

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DoorLoop pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

69

Per month

Features included:

  • Online rent & fee payments
  • Tenant Portal
  • Maintenance management
  • Two-way communication
  • Accounting & reporting
  • Rental applications & screening
  • Lease management
  • CashPayments powered by Western Union
  • eSignature
  • CRM for tenants

Pro

149

Per month

Features included:

  • Tenant Portal
  • Tenant Screening
  • Tenant Announcements
  • Email, Chat, Phone, & Zoom Support
  • Accounting and Financials
  • Quickbooks Online Sync
  • 5 GB Per Unit Storage
  • Advertise Online
  • CRM for Prospects
  • Customizable Dashboards
  • Esignatures
  • Maintenance
  • Owner Portal
  • User Access Roles

Premium

209

Per month

Features included:

  • Tenant Portal
  • Free Incoming ACH Payments
  • Tenant Announcements
  • Tenant Screening
  • Accounting and Financials
  • Maintenance
  • Advertise Online
  • CRM for Prospects
  • Customizable Dashboards
  • Esignatures
  • Integrations and API Access
  • Owner Portal
  • User Access Roles
  • Website Portal Integration

User opinions about DoorLoop price and value

Value for money rating:

To see what individual users think of DoorLoop's price and value, check out the review snippets below.

“Also, I love the text notifications, especially when there is a freeze or emergency announcement, I can contact all my tenants very quickly. ”
AS

Al S.

Owner and Property Manager

“Door loop provides listings, tenant prospect applications clearance, property management with tenant portal and the accounting for a full-service vendor. ”
CS

Cynthia S.

President

DoorLoop integrations (29)

Integrations rated by users

We looked at 704 user reviews to identify which products are mentioned as DoorLoop integrations and how users feel about them.

Integration rating: 4.8 (11)

we need our data to be updated from our website on the minute it happens. We would love dates to be pulled into ACT! I've been told its impossible by the ACT support team.

TR

Tammy R.

Admin Sales management

Integration rating: 4.5 (11)

All of our invoicing is shared between the two programs.

All of our Jobber invoices sync to QBO. Actually, they are supposed to. We have to go into QBO integration and ignore every single invoice because we use the tax rate from where our shop is located and QBO wants it to be at the customer's address.

JH

Jay H.

Chief Strategy Officer

1/2

Integration rating: 4.5 (3)

We use zillow to market and find tenants then have them apply and onboard them on rentredi

BP

Briana P.

Property Manager

Plaid logo
Plaid

Integration rating: 5.0 (2)

DoorLoop customer support

What do users say about DoorLoop customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of DoorLoop customer support.

Widely noted by reviewers, DoorLoop’s customer support is highly responsive and resolves issues quickly, even during onboarding.

A large number of users appreciate the friendly, knowledgeable staff who offer patient, thorough assistance for any problem.

Frequently reported by users, support is available via live chat, Zoom calls, and text, making it easy to get help when needed.

Common user feedback highlights that the team goes above and beyond, accepting feedback and implementing suggestions to improve the platform.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support
Chat

Training options

Live online
Webinars
Documentation
Videos

To see what individual users say about DoorLoop's customer support, check out the review snippets below.

“The ease of using Doorloop is less stressful and if I mess something up, I do not fret because I know customer support will fix it and show me how to fix it and show me how to do it correctly.”

SG

Shawntia G.

CO-Owner and Property Manager

“The customer support has been outstanding and available for zoom calls if needed. ”

JD

Jeremy D.

Golf Professional

DoorLoop FAQs

Q. What is DoorLoop used for?

DoorLoop is redefining property management software as the AI-native operating platform for innovative property management teams. With a user-friendly interface, built-in automation, and a connected system that unifies accounting, rent collection, maintenance, and tenant communication, DoorLoop saves time, boosts revenue, and simplifies operations. Learn more at doorloop.com.

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