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Energy & Utilities Cloud Logo

Energy and utility management software

Table of Contents

Energy & Utilities Cloud - 2026 Pricing, Features, Reviews & Alternatives

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Energy & Utilities Cloud overview

What is Energy & Utilities Cloud?

Energy & Utilities Cloud by Salesforce helps businesses streamline utility customer service management and engagement operations via a unified platform. It enables employees to communicate with suppliers, capture and store customer data in a centralized repository, and conduct predictive analytics.

It provides a variety of features such as document generation, a self-service portal, case management, document storage, role-based access, permission management, and more. The platform allows professionals to collaborate with internal and external stakeholders, prepare quotes, and set up rates by gaining insights into market pricing. Energy & Utilities Cloud also lets sales teams identify cross-selling and upselling opportunities across multiple channels.

Energy & Utilities Cloud supports integration with various third-party applications, such as Microsoft Outlook, Gmail, Google Sheets, and more via an API. It also enables managers to assign cases to team members, synchronize data across systems, maintain product catalogs, configure workflows, and generate custom reports.

Key benefits of using Energy & Utilities Cloud

- Digitize and personalize the customer utility experience

- Help customers reach energy goals

- Improve on-site safety and efficiency

Starting price

350 /
per month

Energy & Utilities Cloud’s user interface

Ease of use rating:

Energy & Utilities Cloud reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Energy & Utilities Cloud's features

ACH payment processing
Activity dashboard
Alerts/Escalation
API
Asset lifecycle management
Automatic backup
Billing & invoicing
Billing rate management
Commenting/Notes
Communication management
Contact database
Contract/License management
Cost analysis
Cost tracking
Customer management
Customizable reports
Customizable templates
Data import/export
Data synchronization
Data visualization
Document management
Electronic payments
Field mapping
For electricity
For natural gas
For oil & gas
Forecasting
Historical reporting
Mobile access
Mobile alerts
Monitoring
Non-Metered billing
Online payments
Payment collection
Payment reminders
Penalty/Cut-Off processing
Rate management
Real-Time monitoring
Real-Time reporting
Recurring/Subscription billing
Reporting & statistics
Reporting/Analytics
Role-Based permissions
Self service portal
Third-Party integrations
Transaction history
Usage tracking/analytics
User management
Work order management
Workflow management

Energy & Utilities Cloud alternatives

Energy & Utilities Cloud logo

Starting from

350

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
El Dorado Utility Billing logo
visit website

Starting from

1295

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Starnik logo
visit website

Starting from

1

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Diversified Billing logo
visit website

Starting from

3

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Energy & Utilities Cloud pricing

Value for money rating:

Starting from

350

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Energy & Utilities Cloud price and value

Value for money rating:

Energy & Utilities Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Documentation
In Person
Live Online
Webinars
Videos

Energy & Utilities Cloud FAQs

Q. What type of pricing plans does Energy & Utilities Cloud offer?

Energy & Utilities Cloud has the following pricing plans:
Starting from: $350.00/month
Pricing model: Subscription


Q. Who are the typical users of Energy & Utilities Cloud?

Energy & Utilities Cloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Energy & Utilities Cloud support?

Energy & Utilities Cloud supports the following languages:
English


Q. Does Energy & Utilities Cloud offer an API?

No, Energy & Utilities Cloud does not have an API available.


Q. What level of support does Energy & Utilities Cloud offer?

Energy & Utilities Cloud offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

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