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Resident Onboarding Logo

Lease management solution for property managers

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Resident Onboarding - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Resident Onboarding overview

What is Resident Onboarding?

Second Nature is a lease orchestration software designed for property managers to create dynamic and personalized leasing experiences. This platform enables professionals to streamline the entire leasing process from approval through move in while maintaining compliance and reducing administrative workload. Maestro targets the residential property management industry by allowing managers to tailor lease terms addenda and move in procedures based on resident profiles property types and market requirements. The system transforms the traditionally stressful leasing process into a transparent interactive onboarding experience that fosters resident loyalty and understanding from the first engagement.

The software features a document management system that centralizes all leasing documents in one accessible location. Property managers can upload leases addenda and other critical files assigning each to relevant property groups. Portfolio wide compliance update capabilities enable managers to monitor document currency implement regulatory changes and update leasing workflows with minimal effort. Composition tools support the creation of mobile first interactive leasing experiences delivered through the Lease Guide feature with options for content organization editing and brand personalization.

Automated workflows use conditional logic to establish rules such as automatically including addenda for residents with pets and reduce manual processing and potential for error. Property managers can apply specific lease terms set pricing variations and assign move in charges that integrate seamlessly with payment ledgers. The platform integrates directly with property accounting software through application programming interface connections with Second Nature overseeing setup including mapping custom fields general ledger codes and other essential data points.

Maestro operates in conjunction with Lease Guide and Move Guide to deliver a cohesive resident onboarding system. This integrated suite enables connections to local utility providers movers and other essential services while providing residents with a clear understanding of their lease agreements. The software supports seamless data flow between existing property management systems and the Maestro platform through integrations with solutions such as AppFolio Rentvine and Propertyware. Property management teams can maintain operational continuity and enhance leasing processes within a unified digital environment.

Key benefits of using Resident Onboarding

  • Enables creation of dynamic, personalized leases tailored to resident profiles, property types, and market conditions.
  • Streamlines the resident onboarding process with interactive, mobile-first experiences that enhance clarity and engagement.
  • Simplifies document management by centralizing leases, addenda, and related files for easy organization and access.
  • Automates repetitive leasing tasks using customizable workflows, reducing manual effort for property management teams.
  • Supports compliance by making it easy to update leasing documents and workflows across an entire portfolio.
  • Starting price


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    Resident Onboarding's features

    API
    Document management
    Lease tracking
    Portfolio management
    Property management
    Reminders
    Residential leases
    Tenant management
    Third-Party integrations

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    Resident Onboarding integrations (3)

    Resident Onboarding support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Phone Support

    Training options

    Documentation
    Live Online

    Resident Onboarding FAQs

    Q. Who are the typical users of Maestro?

    Maestro has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

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    Q. What languages does Maestro support?

    Maestro supports the following languages:
    English


    Q. Does Maestro offer an API?

    No, Maestro does not have an API available.


    Q. What level of support does Maestro offer?

    Maestro offers the following support options:
    Email/Help Desk, Knowledge Base, Phone Support

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