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AppFolio Property Manager Logo

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Cloud-based property management software.

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AppFolio Property Manager Pricing, Features, Reviews and Alternatives

AppFolio Property Manager FAQs

Q. What type of pricing plans does AppFolio Property Manager offer?

AppFolio Property Manager has the following pricing plans:
Starting from: $1.49/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of AppFolio Property Manager?

AppFolio Property Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does AppFolio Property Manager support?

AppFolio Property Manager supports the following languages:
English


Q. Does AppFolio Property Manager support mobile devices?

AppFolio Property Manager supports the following devices:
Android, iPad, iPhone


Q. Does AppFolio Property Manager offer an API?

No, AppFolio Property Manager does not have an API available.


Q. What other apps does AppFolio Property Manager integrate with?

AppFolio Property Manager integrates with the following applications:
zInspector, Happy Property, Knock, ShowMojo, Conservice ESG, Homebase, ButterflyMX, Opiniion


Q. What level of support does AppFolio Property Manager offer?

AppFolio Property Manager offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

AppFolio Property Manager product overview

Price starts from

1.49

Per month

Other

What is AppFolio Property Manager?

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business.

Key benefits of using AppFolio Property Manager

• Professional, integrated websites position your business to stand out from the crowd.

• A streamlined leasing flow simplifies the move-in and move-out process with automated rent and bill posting, unit vacancy tracking and rent increases.

• Online portals and a convenient mobile app keep renters and owners happy with 24/7 access to their accounts.

• Two-way texting reaches renters and owners where they are and keeps a digital record of all communication.

• Dynamic universal search helps you easily find anything in the database.

• Powerful, customizable reports allow you to keep a finger on the pulse of your business at any time, from any device.

•A dedicated client services manager is provided to personalize your unlimited support.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Webinars
Live Online
Videos
Documentation

Not sure about AppFolio Property Manager? Compare it with a popular alternative

AppFolio Property Manager logo

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Starting from

1.49

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Starting from

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Usage Based

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Ease of use
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Why am I seeing this?

AppFolio Property Manager pricing information

Value for money

4.4

/5

1.8K

Starting from

1.49

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

AppFolio Property Manager features

Functionality

4.3

/5

1.8K

Total features

117

11 categories

Most valued features by users

Contact Management
Document Management
Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Data Import/Export
Task Management

Functionality contenders

AppFolio Property Manager users reviews

Overall Rating

4.5

/5

1.8K

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.87/10
Rating distribution

5

4

3

2

1

1.3K

416

109

36

30

Pros
We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.
Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.
Cons
With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.
The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.
Would prefer if the tenants had pop up warnings and info when they are report in maintenance.

Overall rating contenders

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MariAnne T.

President

Real Estate, 1-10 employees

Review source

Overall Rating

Hands down the best software

Reviewed 3 years ago

Transcript

Marianne: Hi, I'm Marianne. I'm a president. I give AppFolio a five. For more reviews like this click...

BM
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Brayden M.

Owner

Real Estate, 1-10 employees

Review source

Overall Rating

AppFolio is Powerful, Take the time to study it

Reviewed 4 years ago

Transcript

Brayden: Hi, I'm Brayden. I'm a real estate property manager, and I use AppFolio. I would give it a four...

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Angie G.

Management Consulting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Appfolio for Property Management

Reviewed 5 years ago

I have worked with Appfolio since 2012. I would recommend it for its ease of use. If you are a small company and do not have daily IT support to train your employees this is a great program for you. The tutorials are very easy to use for training.

Pros

Very user friendly with tutorials handy at the click of your mouse. I really like the fact that the marketing and advertising of vacant units is tied to the software. It makes it really streamlined when posting ads and managing pictures and changes to the market rents.

Cons

I do not like that you cannot customize the user individually. I came from Yardi and you could pick specific tasks that the employee could access. It is too generic when it comes to the user roles. Example: A leasing agent can post money but not close the deposit? Employees have too much access to information that should be confidential.

TN
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Traci N.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Appfolio

Reviewed 2 years ago

I do enjoy it, the customer services has been amazing to work with. We are still getting used to the program, and how to best use it.

Pros

I like the ease of use, and the easy access for tenants. I love the dashboard, and unit turn. It would be nice to see some tweeks on the dashboard to make it more personable. Texting feature is by far our favorite.

Cons

The way deposits are processed. We run ours in/out of that account. I don't like that it meshes into the owners account and makes their reports really sloppy and full of info they don't want to be bothered with. I wish the owners reports were easier, P & L version is the ones my owners like, but they are really difficult in appfolio, becuase they are 1-31st of the month only.

JR
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Justin R.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Review from Justin Ratzlaff of Henderson Management

Reviewed 7 years ago

We have been using Appfolio for a few years now. There are many things that I appreciate about the product, but there are also many things that I don't appreciate. Overall, I am getting the feeling that Appfolio is getting too many customers as their popularity has grown. It seems that the customer service has taken a major hit. It also seems that it's a bit too exclusive as integration with other...

Pros

See above

Cons

See above

Vendor response

Dear Justin, thank you for providing us with this constructive feedback. Your team's suggestions for leasing are a top priority for us and is something we plan to work on. We are currently working very hard on the maintenance feature - we welcome your feedback and hope these updates will solve the challenges you have been facing! A Product Specialist will be contacting you to go more in depth with...

AL
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Amber L.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gets the Job completed

Reviewed 3 months ago
Pros

Overall the system is user friendly and has good tutorial videos.

Cons

Online portal options not available to choose authentication.

SS
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Sean S.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A must-have for any property management company

Reviewed 2 years ago

AppFolio has been great overall. The product does have a steep learning curve. It took at least 6 months for our whole team to get comfortable using the software, but once they bought into it, it has completely transformed the way we do business.

Pros

Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software is constantly evolving.

Cons

eCheck payments being returned as NSF when they shouldn't be, credit card payments are able to be cancelled months later after we've already given the money to the owner, owners aren't able to sign leases through their portal, steep learning curve.

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