App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Propertyware Logo

Propertyware

3.9
(305)

Write a review

Web-based property management solution

(7)

Propertyware Pricing, Features, Reviews and Alternatives

Propertyware FAQs

Q. What type of pricing plans does Propertyware offer?

Propertyware has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Propertyware?

Propertyware has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Propertyware support?

Propertyware supports the following languages:
English


Q. Does Propertyware support mobile devices?

Propertyware supports the following devices:
Android, iPad, iPhone


Q. Does Propertyware offer an API?

Yes, Propertyware has an API available for use.


Q. What other apps does Propertyware integrate with?

Propertyware integrates with the following applications:
QuickBooks Online Advanced


Q. What level of support does Propertyware offer?

Propertyware offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

Propertyware product overview

Price starts from

1

Per month

Other

What is Propertyware?

Propertyware is a cloud-based property management solution that enables users to market their properties online, manage properties through a web-based interface, and offer accounting features. The product is well suited for the needs of small & midsized businesses, as well as for single-family and low density & small residential property managers. The solution also helps individual landlords to manage rental properties & tenants.

Key benefits of using Propertyware

? Propertyware caters to the needs of all type of property holders: enabling fee managers to handle property & fees for owners; asset managers to manage bank owned properties; and landlords to manage rental properties & tenants.

? The software stores all data in the cloud, enabling users anytime access to customer & property data from any device type.

? The product allows users to communicate lease status, owner statements, work order status, or any other communication through a branded customer portal.

? Propertyware enables users to track leads throughout the sales lifecycle with tools for integrated call tracking and prospect management.

? The product offers built-in dashboards & reporting features that enable users to evaluate their project ROI.

? The product offers integration with QuickBooks to track expenses and accept payments via credit card.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Videos
Documentation
Webinars
In Person

Not sure about Propertyware? Compare it with a popular alternative

Starting from

1

Per month

Other

Free plan
Free trial
Pricing range

Starting from

55

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Propertyware pricing information

Value for money

3.8

/5

305

Starting from

1

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Propertyware features

Functionality

3.8

/5

305

Total features

36

3 categories

Most valued features by users

Contact Management
Document Management
Alerts/Notifications
Data Import/Export
Document Storage
Reminders
API
Maintenance Management

Propertyware users reviews

Overall Rating

3.9

/5

305

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.42/10
Rating distribution

5

4

3

2

1

121

89

49

25

21

Pros
The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion. MOSTLY, I THINK THE ONLINE TRAINING IS NOT INTERESTING OR EFFECTIVE.
This software is very user friendly. I like how it is separated with the different tab categories on top.
I like this program because it does what it says it will do. Easy enough to learn its functionality.
Cons
We are so angry and frustrated with the problems in PW that we have made the difficult and costly decision to cancel service and move to another software platform.
Their customer support is crap, but what they did with the ePayments, makes me regret the day I started using Propertyware. I probably will find someone else to use in the near future.
You can only search with the built in search engine, which is inferior to Google. This limits the usability of the on line documentation.

Overall rating contenders

MB
AvatarImg

Meghan B.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

You won't regret it.

Reviewed 4 years ago

Love it. It has smoothed out our processes and has helped us to integrate time saving technology solutions which we would not have had otherwise. Tenant portals, communication trails, time logs on maintenance requests.

Pros

Customer Service. Constant Improvements. Meets me where I am in support of my business functions. It was the first company to offer certain items that I needed to have the software work for my business. Ease of attaching documentation to the customer accounts.

Cons

Trying to create custom reports and customizing the dashboards. It does not promote commercial units online. Financial side of software was not an ideal solution. We reverted to Quickbooks which we have used for 20 years. Needs a better mobile solution (which they are working on as of 1/1/20)

BH
AvatarImg

Bruce H.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Propertyware & QuickBooks

Reviewed 3 years ago

Very good. Excellent technical support, constantly improving features.

Pros

It is a good database and syncs financial information with QuickBooks

Cons

It's reporting features are limited. Sometimes the engineers will disable a feature while making other improvements.

TH
AvatarImg

Terry H.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Document every promise and they will break them and charge you

Reviewed 4 years ago

The people were nice and courteous but did not resolve my issues and just stopped communicating instead of resolving the issue. I might have kept the product had they not ripped me off on the add on services.

Pros

Online payments, I had a great experience with the help center they helped me with several issues until they were resolved, too bad the rest of the company didn't work this way.

Cons

Having my sales rep, [SENSITIVE CONTENT HIDDEN] lie to me and then stop responding. Didn't provide the service as described and charged me anyway. Implementation drug on from 11/15 to 1/30 and turned on live without any testing. The marketing is useless without paying Zillow. The phone app crashed constantly when trying to search. [SENSITIVE CONTENT HIDDEN] my sales rep, put in writing that I could...

RB
AvatarImg

Richard B.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Propertyware Software - ease of use, many features and awesome support

Reviewed 2 years ago
Pros

The software has many useful features for example Custom fields, customized reporting, and automated scheduling of reports. Integration with DocuSign is a huge time saver. The support is awesome. I always get a response from my initial phone call to support.

Cons

I think there is room for improvement on the mobile app other than that I am extremely happy with the software.

MW
AvatarImg

Mendy W.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

What I like about Propertyware?

Reviewed 7 months ago

Difficulty to learning the software when it was dropped in my lap overnight due to me letting an employee leave.

Pros

I think 98% of your support staff is wonderful. They are patient, thorough, and always make sure you understand the solution to your questions. They never fail to say "Thank you for using Propertyware." so very important for branding and giving a lasting impression of their sincerity of helping the customer.

Cons

Learning the ins and outs of the software like when do you put a checkmark bin a box and when you do not.

Vendor response

Thank you for your review, Mendy! It's great to see how much you appreciate our support team. If you still need guidance on using aspects of Propertyware, please check out Propertyware University if you haven't already. Simply click on the "Training" link in the upper-right corner of your account! Thanks again! Charlie

Related categories