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Propertyware Logo

Web-based property management solution

Last updated: November 2024

Table of Contents

Propertyware - 2025 Pricing, Features, Reviews & Alternatives

What is Propertyware?

Propertyware is a cloud-based property management solution that enables users to market their properties online, manage properties through a web-based interface, and offer accounting features. The product is well suited for the needs of small & midsized businesses, as well as for single-family and low density & small residential property managers. The solution also helps individual landlords to manage rental properties & tenants.

Propertyware offers a property management module that enables users to organize & share all owner & tenant contact details and property information at a secure and centralized location.The product also enables users to automate renewals, and the tasks associated with tenants moving in or out of the property such as lease management, lease bumps, and CRP (Certificate of Rent Paid) forms. The collaboration feature of the property module enables users to manage conversations between all stakeholders, write standard letters related to property documentation, track activities, create audit logs, and sync schedules with Outlook & Google Calendar. The document management feature of the module allows users to easily upload & organize documents, make important documents accessible offline, and ensure document security in cloud-based data centers. Additionally, the module offers features such as tenant & owner portals, work order management, real-time reporting & analytics, and mobile integration.

Propertyware also offers an online marketing module including features such as lead management, contact center lease calls, and tenant screening. The product also offers an accounting module with payment management, budgeting, electronic payments, and integration with third-party software such as QuickBooks. Key customers of the software include CrestCore Realty, 3rd Base Realty, Husky Real Estate Group, and Garner Properties.

Benefits of using Propertyware

? Propertyware caters to the needs of all type of property holders: enabling fee managers to handle property & fees for owners; asset managers to manage bank owned properties; and landlords to manage rental properties & tenants.

? The software stores all data in the cloud, enabling users anytime access to customer & property data from any device type.

? The product allows users to communicate lease status, owner statements, work order status, or any other communication through a branded customer portal.

? Propertyware enables users to track leads throughout the sales lifecycle with tools for integrated call tracking and prospect management.

? The product offers built-in dashboards & reporting features that enable users to evaluate their project ROI.

? The product offers integration with QuickBooks to track expenses and accept payments via credit card.

Starting from

1

Per month

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Propertyware's key features

GetApp's analysis of 50 verified user reviews collected between July 2021 and October 2024 identified Propertyware's most critical features and how it performs according to users.

Accounting

Reviewers appreciate Propertyware's accounting capabilities for keeping accurate records and managing bookkeeping. They find it easy to maintain property books, bill tenants, and pay vendors. Users report that it helps track income and expenses, run reports, and manage multiple bank accounts. They indicate that support is helpful, though some find the system time-consuming and not fully automated. Users also mention the ability to correct errors easily and the importance of accurate accounting for their business operations. Of the 18 Propertyware users who gave detailed accounts of their use of Accounting, 100% rated this feature as important or highly important.


Tenant Portal

Reviewers highlight Propertyware's Tenant Portal for enabling tenants to make online payments, access personal information, and submit maintenance requests. They find it helpful for managing tenant interactions and maintaining records. Users appreciate the 'login as' capability for assisting tenants and the portal's ease of use. However, some tenants find it not user-friendly and face issues with multiple properties. They also mention the portal's role in providing good service and keeping tenants informed. Of the 20 Propertyware users who gave detailed accounts of their use of Tenant Portal, 90% rated this feature as important or highly important.


Online Payments

Reviewers value Propertyware's online payments feature for reducing manual check processing and freeing up time for other tasks. They report that it facilitates accurate accounting and is widely used by tenants. However, users express frustration with the 3-5 day delay in clearing payments and the inability to pass credit card fees to owners. They find the system easy to set up but note some complexity and occasional issues with payment processing. Overall, it streamlines payment management for tenants and property managers. Of the 22 Propertyware users who gave detailed accounts of their use of Online Payments, 82% rated this feature as important or highly important.


All Propertyware features

Features rating:

Residential Properties
Payment Processing
Owner Portal
General Ledger
Data Import/Export
Customizable Reports
Alerts/Notifications
API
Contact Management
Lease Management
Financial Management
Property Database
Property Management
Rent Tracking
Financial Reporting
Document Management
Credit Check
Website Management
Billing & Invoicing
Work Order Management
Tenant Tracking
Maintenance Management
Tax Management
Lease Tracking
Vacancy Management
Reminders
Late Fee Calculation
Web-based Deployment
Insurance Management
For Property Managers
Workflow Management

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Propertyware pricing

Value for money rating:

Starting from

1

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Propertyware integrations (7)

Integrations rated by users

We looked through 316 user reviews, to identify which products are mentioned as Propertyware integrations, and what is the users perception.

zInspector logo
zInspector

Integration rating: 4.0 (1)

Propertyware support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Videos
Documentation
Webinars
In Person

Propertyware reviews

Overall rating

3.9

/5

316

Positive reviews

70

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.43/10
Rating distribution

5

4

3

2

1

126

94

50

25

21

Pros
The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion. MOSTLY, I THINK THE ONLINE TRAINING IS NOT INTERESTING OR EFFECTIVE.
This software is very user friendly. I like how it is separated with the different tab categories on top.
I think 98% of your support staff is wonderful. They are patient, thorough, and always make sure you understand the solution to your questions.
Cons
We are so angry and frustrated with the problems in PW that we have made the difficult and costly decision to cancel service and move to another software platform.
I had to struggle to get to the right page or right report. When you view the bills where do you normally look to see to pay off those bills.
Imagine billions running through their bank accounts and they hold tenants and owners moneys for on average 7 business days per month. Tenants and Owners all hate using their portals.

Propertyware FAQs

Q. What type of pricing plans does Propertyware offer?

Propertyware has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Propertyware?

Propertyware has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Propertyware support?

Propertyware supports the following languages:
English


Q. Does Propertyware support mobile devices?

Propertyware supports the following devices:
Android, iPad, iPhone


Q. Does Propertyware offer an API?

Yes, Propertyware has an API available for use.


Q. What other apps does Propertyware integrate with?

Propertyware integrates with the following applications:
QuickBooks Online Advanced


Q. What level of support does Propertyware offer?

Propertyware offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

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