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MRI Software vs DoorLoop Comparison

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Overview

Category Leaders

MRI Software offers real estate owners and companies, property investors and operators a flexible cloud-based platform that...

Category Leaders

MARTIN LUTHER KING SALE: Get 50% off your first 2 months by January 20! Get a customizable property management software that...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

75

5

4

3

2

1

34

33

7

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.9

180

5

4

3

2

1

167

10

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I like the software because it is easy to use and implement. But the greatest benefit in my mind is the customer support and customization that is available.
MRI has a great vendor partnership that allows the vendor to seamlessly integrate their software with MRI's databases. You get the best of both worlds.
I've had CallMax/MRI on my multi site properties for years, I love the option of texting and emailing blasts to residents and pricing is very reasonable. I like the automated answering service too.

Pros

I like that this software is versatile and customizable for my business. The customer support team is fantastic, very quick to respond and solve any issues that come up.
I feel very supported by them. Another great feature is the ease of use, which is critical to those of us not schooled in accounting.
Love DoorLoop, the program and the people. They help you with onboarding and continued questions or concerns and are very responsive.

Cons

I have requested a Subject Access Report which they have totally ignored and are the most rude, arrogant and unhelpful company I have ever had the misfortune to deal with.
I doubt MRI will reduce annual cost to make up for the loss of a program that we are receiving and paying for with the current software. Billing detail could be clearer.
The call back feature that blocks the personal number is only available in the emergency maintenance mailbox. All other mailboxes it shows the phone number.

Cons

Wish screening would also be free, but I understand if it costs money. I just charge my tenants for it and no one has complained.
Not sure I'm supposed to know it but I guess that option is coming).
I submitted it as a feature suggestion and they took it seriously.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features105
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Amortization Schedule
  • Application Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Benchmarking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Capitalization Reporting
  • Cash Flow Analysis
  • Channel Management
  • Checklists
  • Client Portal
  • Commercial Leases
  • Commercial Properties
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Credit Check
  • Critical Date Alerts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Equipment Maintenance
  • Equipment Management
  • Event Management
  • Facility Asset Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Floor Plans & Maps
  • For Commercial Real Estate
  • For Equipment Leases
  • For Investors & Traders
  • For Offices
  • For Property Managers
  • For Real Estate
  • For Retail
  • For Schools
  • For Self Storage Facilities
  • Forecasting
  • Fund Management
  • General Ledger
  • HOA Violation Enforcement
  • Historical Reporting
  • Incident Management
  • Insurance Management
  • Inventory Control
  • Inventory Management
  • Investments Tracking
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Modeling & Simulation
  • Multi-Location
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Parts Management
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Planogramming
  • Portfolio Management
  • Portfolio Rebalancing
  • Preventive Maintenance
  • Property Database
  • Property Management
  • Purchase Order Management
  • Real Estate
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Risk Management
  • Self Service Portal
  • Service Request Management
  • Space Management
  • Space Reservation
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Task Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • User Management
  • Vacancy Management
  • Vendor Management
  • Visitor Management
  • Visual Analytics
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features94
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Amortization Schedule
  • Application Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Benchmarking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Capitalization Reporting
  • Cash Flow Analysis
  • Channel Management
  • Checklists
  • Client Portal
  • Commercial Leases
  • Commercial Properties
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Credit Check
  • Critical Date Alerts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Equipment Maintenance
  • Equipment Management
  • Event Management
  • Facility Asset Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Floor Plans & Maps
  • For Commercial Real Estate
  • For Equipment Leases
  • For Investors & Traders
  • For Offices
  • For Property Managers
  • For Real Estate
  • For Retail
  • For Schools
  • For Self Storage Facilities
  • Forecasting
  • Fund Management
  • General Ledger
  • HOA Violation Enforcement
  • Historical Reporting
  • Incident Management
  • Insurance Management
  • Inventory Control
  • Inventory Management
  • Investments Tracking
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Modeling & Simulation
  • Multi-Location
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Parts Management
  • Payment Processing
  • Payment Tracking
  • Performance Metrics
  • Planogramming
  • Portfolio Management
  • Portfolio Rebalancing
  • Preventive Maintenance
  • Property Database
  • Property Management
  • Purchase Order Management
  • Real Estate
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Risk Management
  • Self Service Portal
  • Service Request Management
  • Space Management
  • Space Reservation
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Task Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • User Management
  • Vacancy Management
  • Vendor Management
  • Visitor Management
  • Visual Analytics
  • Web-based Deployment
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations24
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations1
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

User reviews that mention these apps

bk
AvatarImg

bryan k.

Commercial Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Easy to use, can figure out most things using self-help, clean UI

Reviewed 6 months ago

great, they checked in after purchase, did a orientation, cs seems on point thus far

Pros

easy to use ui, big buttons, isn't too robust for our needs

Cons

nothing yet! Lightweight program that should fit our needs vs paying thousands for something like MRI, Salesforce, or Yardi.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DoorLoop logo

DoorLoop

Small Homeowners Association

Reviewed 7 months ago

Overall, we are currently very pleased with the software.

Pros

The software allows us to maintain homeowner information and bill for quarterly dues. Transactions and expenses are managed in the general ledger and provides useful reports.

Cons

Homeowners are regarded as tenants and dues are managed as leases. It is really just a label issue, but it is still confusing for some owners using the portal. Being a relatively new HOA, we were able to enter historical data back to inception so that all financial data, income and expenses are in one place.

AvatarImg
AvatarImg

Jason M.

Verified reviewer

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Fast customer service

Reviewed 2 years ago

Can’t say enough great things about their software and support.

Pros

This software has the best customer service than any other PMS I’ve worked with. I’ve used Yardi, AppFolio, and Buildium in previous companies, and I never had a great experience when I needed help. Sure, they would answer my questions, but it could take anywhere from a few hours to days. With doorloop, it’s not unusual to get an answer within minutes. These are also American English speaking reps that are in the same timezone as us. Even though they don’t offer support on weekends, they still respond to my tickets if it’s important.

Cons

Although it’s a good security feature, I don’t want to always have to login with a code sent to my phone. I wish the industry in general came up with an easier method (webcam face recognition?).

ZT
AvatarImg

Zack T.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Best Bang for the BUCK!

Reviewed 7 months ago

I would recommend them to anyone managing properties: for the portal organization, one stop shop feel, lease management, and remote usefulness!

Pros

User friendly throughout. It makes it easy to manage properties remotely.

Cons

The accounting side of the software is tricky.

DP
AvatarImg

Dean P.

Investment Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Lease Management

Reviewed a year ago

Love the overall performance of the software and the personalized onboarding process.

Pros

The ease of organizing prospects and tenants. Collecting rents and alerts and announcements

Cons

I would like to see lease renewals linked to tenants emails and alerts sent to tenants when renewals are coming due. Would also like to see rents and security deposits able to be directly deposited into operating and escrow deposits as directed.

KC
AvatarImg

Kelly C.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

DoorLoop is an asset for your Business

Reviewed 6 months ago

I have saved time, money and can manage my business wherever I am now. Whether that is in my office, at a building or in my car.

Pros

Being able to view the tenant's portal. I also liked the variety of the reports how much this simplified things. The lack of redundancy/repetition in the accounting.

Cons

I wish that there was the ability to email the owner's statements directly from the software. That I was able to direct pay the owners from the software (similar to how the tenants are able to pay into the software). That the website service had become operational.

Vendor response

Thanks Kelly, we're so glad to hear that DoorLoop's tenant portal and accounting features have been an asset to your business. In the next few weeks you will be able to pay owners by ACH (wire transfer) or even have a check automatically mailed to them. We look forward to showing you this new feature soon!

BN
AvatarImg

Ben N.

Real Estate, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Beat Property Management Software for beginners and beyond

Reviewed 7 months ago

Its been a great product to work with. Team members and staff of doorloop are very proactive and through the chat feature its wasy to get questions answered

Pros

I love how easy it was to get started. It allowed me the confidence to move forward with worrying about my renters and making sure from the renters end it was easy to use. So glad I found this platform

Cons

There isn’t anything I do not like about this software.

RA
AvatarImg

Rhiannon A.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

DoorLoop has tremendously helped our rental property business!

Reviewed 5 months ago

We have loved using this software and plan to continue to use it.

Pros

It is very user-friendly and flows nicely. It allows we to visualize all aspects of our business in a cohesive way and helps me to stay organized and keep track of our expenses.

Cons

I wish there weren't different tiered brackets with higher associated fees. Even the basic plan is a bit much for our budget and we don't get access to phone support and additional features.

Vendor response

Hi Rhiannon - thank you so much for your kind words! We are so glad to know that DoorLoop's ease of use has been helpful. As far as pricing goes: we hear you, and it's important to us to keep our prices as low as possible while still remaining competitive for the features that we offer. We always want to make sure you're taken care of. If you ever have a question about the software, we will do everything we can do provide the best support possible in minutes! Thank you again for your review and for being a part of the Looper family.

HP
AvatarImg

Harsh P.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

DoorLoop Review

Reviewed 4 months ago

DoorLoop has been amazing. It is very easy to use and our tenants love it.

Pros

Tenant portal, reports and checking when leases are coming due.

Cons

Nothing. The software is great. It makes my job much easier.

JL
AvatarImg

Johnnie L.

Real Estate, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

I am very happy with my choice of Property Management software.

Reviewed 9 months ago

Great

Pros

It is user friendly. Also, if you do need assistance, you can always reach the company. They make you feel like your business is important and matters to them. I am very pleased with every aspect of the DOORLOOP

Cons

None. I have not been disappointed with any part of the software.

JC
AvatarImg

Jodi C.

Commercial Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Shout Out for the Great Customer Support at Doorloop!

Reviewed a year ago

Online records are a new thing for our staff. It is a positive experience thus far.

Pros

This software is very user friendly and easy to navigate

Cons

The only drawback I have experienced so far is the way that the bank reconciliation works within the software. I have a Type "A" personality that likes to balance to the penny each month. Unfortunately, bank balancing is not set up very efficiently in the Doorloop software.

AB
AvatarImg

Alex B.

Real Estate, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DoorLoop logo

DoorLoop

Door Loop does it all!

Reviewed 2 months ago
Pros

The convenience of this software makes our life much easier!

Cons

So far there is nothing that I don’t like.

MA
AvatarImg

Megan A.

Real Estate, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Very Surprised with DoorLoop!

Reviewed 6 months ago

I have used a variety of the larger property management software and was skeptical that a smaller company could provide a product that would in fact fit all of my needs including accounting, lease tracking, maintenance, etc. Not only has DoorLoop met by expectations, but has exceeded them. The customer service continues to be incredible and the platform is easy to use and very intuitive, making figuring out a new component seamless. I would highly recommend DoorLoop to a small user (under 100 units)!

Pros

The customer service has been fantastic and the product is very intuitive. Accounting functions are straightforward and easy to use for someone like me who is not a formally trained accountant.

Cons

There is nothing that I have found displeasing about the software thus far.

SH
AvatarImg

Sonia H.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Great Software

Reviewed 2 months ago

Its been great

Pros

It's very easy to use. Has everything that I need. Very helpful customer service.

Cons

I can not think of anything that I like least about this software.

KR
AvatarImg

Kaitlyn R.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Love This Software

Reviewed 6 months ago

I have enjoyed their promptness in answering my questions and for their guidance as I learn the software.

Pros

I love how organized and easy to use this software is.

Cons

I wish I could see what everything looks like from the tenants point of view - wish there was a "tenant mode" where you could explore how everything works so I know if I am doing it correctly or not.

CC
AvatarImg

Casey C.

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Highly Customized, Organized Time Saver

Reviewed 8 months ago
Pros

The tenant portal allows tenants to see payment and bill history to avoid the phone call interpretations of rental statements. The automatic billing of rents, late fees and credits is a time saver.

Cons

Text message tracking would allow the software to streamline the eviction court preparation process.

AW
AvatarImg

Anisah W.

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Love DoorLoop

Reviewed 8 months ago

My onboarding experience has been great! [SENSITIVE CONTENT] has been amazing and very helpful with training and support. I am still learning the software, but it has been very user friendly thus far and I am excited to get all the residents using the portal and paying online!

Pros

The accounting aspects of the software is user friendly and I like the ease in imputing the resident information.

Cons

Nothing as a con found so far as I just started using the software.

AT
AvatarImg

Autumn T.

Internet, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Amazing Software

Reviewed 7 months ago
Pros

This is the most amazing detailed software I have had so far.

Cons

Nothing at all. This is a very good program.

AvatarImg
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Matthew S.

Verified reviewer

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

Great product and customer service!!!

Reviewed 2 years ago

Easy easy easy

Pros

One-click global search for all of my properties (including, tenants, vendors, and much more) saves me so much time. The tenant portal, where I can communicate with my tenants, has also made me much more organized.

Cons

Would be great if there was a one-click option that would help me migrate over my data from the previous software I was using (not sure that any software actually has that feature); but not really not a big deal.

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David V.

Verified reviewer

Computer Software, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoorLoop logo

DoorLoop

The technology I’ve been waiting for

Reviewed 2 years ago

No software can do every single thing I ever imagined, but with their API, I can most likely accomplish it.

Pros

Definitely the technology of the entire platform. Being a property manager who dabbles in software development, I wanted a software that used the latest and great tech stack that was fast, responsive, mobile-friendly, and could keep up with our needs as we scale the business and our portfolio.

Cons

API documentation could be improved, but I figured it out.

WH
AvatarImg

Waylon H.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DoorLoop logo

DoorLoop

Still learning

Reviewed 3 months ago

My experience has been very good because of the team. I am still confused with some of the software and reports but this is my first dive I. To property management.

Pros

This software has one huge advantage and that’s the customer service. Free unlimited one on one training sessions is worth its weight in gold. A lot of software out there on the market but none with this level of training.

Cons

I would say thier is a major learning curve. The software is still evolving so there is things it doesn't have that it needs but is in the works.

Vendor response

Thank you for your kind words, Waylon! We are so happy that DoorLoop's customer service has been helpful to you. As far as ease of use goes: we try our best to make DoorLoop as intuitive as possible, and our world-class customer service team is a big part of that, in addition to our clean interface. If you ever want to learn more about navigating the software, don't hesitate to schedule a call with us!

KS
AvatarImg

Kevin S.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DoorLoop

Feature-rich, well-built, intuitive property management software

Reviewed 4 months ago

Overall experience is excellent.

Pros

What I like most is that the software feels and works as though it was constructed with all of these things in mind. All sections are linked together, and clicking on info anywhere takes you where you are trying to go. Global search feature is great. Ability to modify the chart of accounts is clutch. Support is fantastic so far.

Cons

The merchant account application is not something I've had to do or pay for with other software.

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Morgan S.

Verified reviewer

Real Estate, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DoorLoop

Easy, comprehensive, and fast!

Reviewed 2 years ago
Pros

DoorLoop’s property management software is the best that I have ever used. Finally a property management software that feels and runs like it was built this century! Running accounting reports is super easy (and very quick) as is making/tracking maintenance requests.

Cons

Didn’t have every feature I was hoping for, like the ability for me to internally chat with my management team, but even still, I am beyond impressed.

DB
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Dana B.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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DoorLoop

Very User Friendly!

Reviewed 12 days ago
Pros

The ease of navigating the software cannot be beat! I have used a variety of softwares over my career, but am new to property management. DoorLoop is so nice to use after using our prior software which is very cumbersome to manuever through.

Cons

The Reports options in how you can run reports should be expanded.

CC
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Charles C.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DoorLoop

Doorloop fan

Reviewed 8 months ago

Great

Pros

It is as I would have designed it if I knew how. Its the perfect software

Cons

It would be great if it had more options when it comes to personalizing notifications to tenants. I would like them to receive one before they are charged a late fee, for example. It has notifications before it charges the rent and once the late fee is applied, but not before. Silly small thing, but I cannot thing of anything else right now