MRI Software Pricing, Features, Reviews & Alternatives

MRI Software

Cloud-based real estate and investment management software

4.36/5 (67 reviews)

MRI Software overview

What is MRI Software?

MRI Software is a provider of real estate software applications and hosted solutions, offering a flexible technology platform and connected cloud-based ecosystem. Designed to meet the diverse requirements of real estate owners, operators, occupiers and investors, MRI’s products span areas of property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets. A suite of available solutions includes Platform X, MRI’s flagship SaaS suite that centralizes property data with secure Single Sign ON (SSO) support to deliver access across a range of integrated modules. Financial accounting, real estate lifecycle management, automated residential and commercial leasing, retail, leasing CRM support and tenant portal provision all feature along with reporting and analytics capabilities.

Other more targeted MRI solutions then go on to cover Investment Management for investment lifecycle management, plus MRI Horizon for commercial, retail and residential property owners. This multi-language solution delivers BI-powered insights and visibility onto real estate portfolio performance with graphical dashboards and cross-browser access. Horizon CRE focuses specifically on occupiers, before MRI Qube Property Management and Sales and Lettings offer end-to-end functionality respectively. MRI FM for facilities management covers maintenance scheduling, work orders, contractor management and asset tracking for contractors, while MRI Planet extends that with FM process control tools including mobile app support.
www.mrisoftware.com

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Mexico, United Kingdom

Supported languages

English
MRI Software screenshot: MRI’s Platform X solution is a SaaS and web-enabled real estate property management software solution that centralizes access to property data to promise greater levels of accuracy and security with Single Sign On (SSO) supportMRI Software - Freedom to ChooseMRI Software screenshot: Analytix portal and data store uses business intelligence to offer features including data visualization, portfolio analysis, performance insights around market trends, plus the creation of executive-level interactive dashboardsMRI Software screenshot: Vendor record management
MRI Software screenshot: A budget workbook report within MRI Software, detailing baseline variances across a number of financials such as taxes and reimbursementsMRI Software screenshot: View mortgage repayment details
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MRI Software user reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.3
  4.1
  4.4
Anonymous

Vendor management and reporting for over seven years

Used daily for 2+ years
Reviewed 2018-07-26
Review Source: Capterra

Pros
I like that MRI interface is user-friendly and the reports are easy to run. I also like that the reports can be exported to PDF as well as Excel spreadsheets.

Cons
Since my company has been using the web-based version of MRI, MRI X, it has increased the start up time. When before it took a couple of seconds for the program to load, it can take up to 1-2 minutes for it to load now. Not too bad, but it can seem like forever when you need to run a report or enter a new vendor in a rush.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brittany B.

MRI is very easy to use!

Used daily for 2+ years
Reviewed 2020-09-28
Review Source: Capterra

I like this platform loads better than OneSite because of the ease of access of information and reports

Pros
I like that it is easy for first time leasing agents to navigate.

Cons
lead tracking could use a bit of an update

Response from MRI Software


Hello Brittany,
Thank you so much for your kind review! We are happy to hear you enjoy our easy user experience and interface! It is great to know that is ultimately why you chose to switch back to MRI Software. We look forward to many more years together!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michelle S.

MRI Software

Used daily for 2+ years
Reviewed 2019-03-26
Review Source: Capterra

Pros
Offers a lot of tools that we need for our daily accounting.

Cons
Constant bugs, updates, only select support staff seems to know what they're doing when we have to call in.

Response from MRI Software


Hi Michelle,

I'm glad that you've been able to use our tools for some of your daily accounting tasks!

I am sorry to hear that you've had a less than stellar experience with our support. One of our core values is "Strive to Amaze" and I hate to hear that we haven't met that expectation for you.

Could you please shoot me a quick note with your email address and phone number? I want to make sure all of your issues are resolved. I can be reached at matt.harrell@mrisoftware.com.

Best,
Matt Harrell
Marketing Manager
MRI Software

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Tenille L.

Taking the next step in productivity

Used daily for 1-2 years
Reviewed 2020-08-19
Review Source: Capterra

Overall, I am very pleased with MRI. It has streamlined our processes and protocols. We are much more efficient.

Pros
The software makes it easier to see our company as a whole. With multiple entities it was cumbersome to continuously jump back and forth between opening company files. Everything now is just a click of the button. I have real time data to work with and it has made my team much more productive in our daily tasks.

Cons
The implementation was not the best. The training process was a little difficult with doing things via web training, etc. I feel like there is so much more that MRI can do for us that we do not know about. I learned about certain items from other webinars since our implementation and have had to go back and set them up on my own. The trainers also do not have accounting knowledge so when you ask something accounting related it sometimes gets lost in translation.

Response from MRI Software


Hello Tenille,
Thank you so much for taking some time to leave us a stellar review! We are very happy to hear your are pleased with our software an enjoy our user friendly interface. We take your feedback regarding training seriously and will be in contact with you and your team to better serve you as a valued partner! Here's to many more years working together!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Herb D.

MRI Review

Used daily for 2+ years
Reviewed 2020-07-27
Review Source: Capterra

We use MRI for AR and Budget and Forecasting the product allows us to store and capture data at the tenant level and roll-up the data to accounts before we transfer to the General Ledger.

Pros
The product is relatively easy to use we do encounter turnover and we are able to bring train users very quickly. MRI does allow for customization we do require customizations to meet the needs of our business. Also the support required for MRI is minimal compared to other options.

Cons
I would like to see the reporting enhanced currently we use other 3rd party applications for reporting because the standard MRI reporting does not meet our needs.

Response from MRI Software


Hello Herb,
Thank you for your great review! We are happy to hear our Budgeting and Forecasting software serves your needs and is easily customizable. We would love to address your concerns regarding reporting and will circle this back with the team to ensure you have a better experience moving forward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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MRI Software pricing

Contact MRI Software directly for pricing information.

MRI Software features

API
Accounting
Alerts/Notifications
Billing & Invoicing
Contact Management
Data Import/Export
Document Management
Maintenance Management
Payment Processing
Portfolio Management
Reporting & Statistics
Reporting/Analytics
Tenant Tracking
Third Party Integrations
Website Management

Activity Dashboard (108 other apps)
Activity Tracking (67 other apps)
Document Storage (68 other apps)
Lead Management (73 other apps)
Task Management (66 other apps)

Videos and tutorials

Additional information for MRI Software

Benefits

• MRI Software provides an "open and connected" online, SaaS-based platform of real estate management solutions that are designed to be flexible enough to meet the requirements of property brokers, agents, investors, operators and owners within corporate or residential sectors.

• MRI’s lease management solutions include MRI Lease Flow that incorporates a CRM which automates the leasing process by centralizing lease data collection and management within a single location.

• Integrated online property management portals are available, including Tenant Connect for giving tenants access to personal account information, plus Resident Connect for paying rent, viewing statements and raising service requests.

• MRI FM for facilities management covers preventative maintenance planning with asset tracking and management features supported by mobile solutions for iOS, Android and Windows devices.

• MRI Workspeed is an end-to-end real estate operations management app available for iOS and Android, offering service request creation and dispatch tools for property managers, engineers and tenants.

• Reporting capabilities include MRI's AnalytiX Portal built on data visualization software Tableau to provide visual analytics, on-demand dashboards, ad hoc analyses and collaborative insights – optimized for secured access across mobile devices.