I like that MRI interface is user-friendly and the reports are easy to run. I also like that the reports can be exported to PDF as well as Excel spreadsheets.
Since my company has been using the web-based version of MRI, MRI X, it has increased the start up time. When before it took a couple of seconds for the program to load, it can take up to 1-2 minutes for it to load now. Not too bad, but it can seem like forever when you need to run a report or enter a new vendor in a rush.
Likelihood to recommend: 10/10
I like this platform loads better than OneSite because of the ease of access of information and reports
I like that it is easy for first time leasing agents to navigate.
lead tracking could use a bit of an update
Thank you so much for your kind review! We are happy to hear you enjoy our easy user experience and interface! It is great to know that is ultimately why you chose to switch back to MRI Software. We look forward to many more years together!
Likelihood to recommend: 8/10
Offers a lot of tools that we need for our daily accounting.
Constant bugs, updates, only select support staff seems to know what they're doing when we have to call in.
I'm glad that you've been able to use our tools for some of your daily accounting tasks!
I am sorry to hear that you've had a less than stellar experience with our support. One of our core values is "Strive to Amaze" and I hate to hear that we haven't met that expectation for you.
Could you please shoot me a quick note with your email address and phone number? I want to make sure all of your issues are resolved. I can be reached at email@example.com.
Likelihood to recommend: 4/10
Overall, I am very pleased with MRI. It has streamlined our processes and protocols. We are much more efficient.
The software makes it easier to see our company as a whole. With multiple entities it was cumbersome to continuously jump back and forth between opening company files. Everything now is just a click of the button. I have real time data to work with and it has made my team much more productive in our daily tasks.
The implementation was not the best. The training process was a little difficult with doing things via web training, etc. I feel like there is so much more that MRI can do for us that we do not know about. I learned about certain items from other webinars since our implementation and have had to go back and set them up on my own. The trainers also do not have accounting knowledge so when you ask something accounting related it sometimes gets lost in translation.
Thank you so much for taking some time to leave us a stellar review! We are very happy to hear your are pleased with our software an enjoy our user friendly interface. We take your feedback regarding training seriously and will be in contact with you and your team to better serve you as a valued partner! Here's to many more years working together!
Likelihood to recommend: 9/10
We use MRI for AR and Budget and Forecasting the product allows us to store and capture data at the tenant level and roll-up the data to accounts before we transfer to the General Ledger.
The product is relatively easy to use we do encounter turnover and we are able to bring train users very quickly. MRI does allow for customization we do require customizations to meet the needs of our business. Also the support required for MRI is minimal compared to other options.
I would like to see the reporting enhanced currently we use other 3rd party applications for reporting because the standard MRI reporting does not meet our needs.
Thank you for your great review! We are happy to hear our Budgeting and Forecasting software serves your needs and is easily customizable. We would love to address your concerns regarding reporting and will circle this back with the team to ensure you have a better experience moving forward.
Likelihood to recommend: 9/10
Contact MRI Software directly for pricing information.