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Propertyware vs RealPage Comparison

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Overview

Category Leaders

Propertyware is a web-based property management solution that offers online property marketing, lead management and accounting...

RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store electronic...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

250

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

66

52

34

19

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.2

5

4

3

2

1

43

36

15

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion. MOSTLY, I THINK THE ONLINE TRAINING IS NOT INTERESTING OR EFFECTIVE.
This software is very user friendly. I like how it is separated with the different tab categories on top.
I like this program because it does what it says it will do. Easy enough to learn its functionality.

Pros

The integration for everything is perfect. I am a super user on onesite and have loved learning the ins and outs.
Really liked the ease of allowing residents to switch from one room to another (bulk roommate shuffle). I liked the ease of the account ledger visibility/delinquency reports.
The best property management softwares out there by far. User friendly and helps you make sure your employees follow through with proper procedures.

Cons

Their customer support is crap, but what they did with the ePayments, makes me regret the day I started using Propertyware. I probably will find someone else to use in the near future.
We are so angry and frustrated with the problems in PW that we have made the difficult and costly decision to cancel service and move to another software platform.
You can only search with the built in search engine, which is inferior to Google. This limits the usability of the on line documentation.

Cons

I wish when you denied an applicant it denied it all the way in the system instead of having to deny the screening then deny the application.
You send emails and they get "lost" until you call and have someone search for a specific email you sent. Customer support is PAINFUL.
Also not fond of the inability to go back if end of month was accidentally finalized. Leaving the company in a bind for several weeks while support assisted with this problem.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features43
  • API
  • Accounting
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Audit Trail
  • Background Screening
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Call Tracking
  • Collaboration Tools
  • Commercial Property Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Check
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard Creation
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Email Marketing
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • Geotargeting
  • Image Library
  • Insurance Management
  • Interactive Content
  • Landing Pages/Web Forms
  • Late Fee Calculation
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Learning Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Projections
  • Property Database
  • QuickBooks Integration
  • Real Time Analytics
  • Reminders
  • Rent Tracking
  • Residential Properties
  • Revenue Management
  • SEO Management
  • Search/Filter
  • Social Media Integration
  • Spend Control
  • Task Scheduling
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features47
  • API
  • Accounting
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Audit Trail
  • Background Screening
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Call Tracking
  • Collaboration Tools
  • Commercial Property Management
  • Communication Management
  • Contact Management
  • Content Management
  • Credit Check
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard Creation
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Review
  • Document Storage
  • Email Marketing
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • Geotargeting
  • Image Library
  • Insurance Management
  • Interactive Content
  • Landing Pages/Web Forms
  • Late Fee Calculation
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Learning Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Projections
  • Property Database
  • QuickBooks Integration
  • Real Time Analytics
  • Reminders
  • Rent Tracking
  • Residential Properties
  • Revenue Management
  • SEO Management
  • Search/Filter
  • Social Media Integration
  • Spend Control
  • Task Scheduling
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations3
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations9
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Propertyware logo

Propertyware

Real Page seems Outdated

Reviewed 3 years ago

RealPage was decent for property management, it was just not as user friendly as I would have liked. It seems like it took more steps then needed to accomplish many of the tasks. It needs to be updated to be more use friendly.

Pros

This does most of what you need to property management and works well with affordable properties. It has a good selection of reports and is fairly easy to use. It does a good job of tracking prospects and creating tasks to manage your staff

Cons

Real Page seem a little clunky and not as easy to use if you manage multiple properties from the same office. It felt like we were always jumping in and out of properties and we could not easily move between the properties. Also the accounting portion was not well integrated with the rest of the system

Vendor response

Thank you so much for taking the time to submit a review for Propertyware. You'll be happy to know we've already begun introducing a unified design to our product to create consistency with other RealPage products, modernize the look and feel and make it mobile responsive for all users. In addition to design, core sections of our accounting workflow are also being improved in early 2019 as well so stay tuned!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Propertyware logo

Propertyware

PropertyWare Deficiencies

Reviewed 5 years ago
Pros

There is nothing that I like about this product. It is very simplistic and lacks functionality.

Cons

I find the software to be very primitive. The billing is set up automatic to our credit card and charges are posted with no detail or description. I spent two hours yesterday trying to dissect fees that were lumped all together without any rhyme or reason. They will not speak with you by phone and will only communicate by email. It is impossible to believe that RealPage continues to support and sell such a poor product

Propertyware vs. RealPage

See how Propertyware and RealPage stack up against each other by comparing features, pricing, ratings, integrations, security & more.