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The people behind the scenes are prompt, courteous and supremely helpful. It has changed the way we do business and I am eternally grateful.
Initial training is very vague and we have to come back a lot with questions.
It gives me the ability to make my cleaning department run like a well oiled machine without me having to push them every step of the way. Now they go and clean and take care of things on their own.
Also we can better track work for payment, and problems can be assigned and not forgotten, we were losing money by fixing stuff but forgetting to document it in order to bill for it.
She followed up to make sure we were happy with the program. I have been very pleased with the program and also the excellent customer service recieved before the sale and after the sale.
There were a couple of confusing set-up features upon the initial set-up. Although CEO was very quick to modify what was not pertinent for my company.
CSR did an amazing job at training our team and continues to provide outstanding support. She is responsive and gives us a sentiment that she truly cares for her clients.
We live in the mountains where cell phone service is spotty so inspectors and cleaners have difficulty accessing the information they need for the property.
Love how ways it is to set up and how user friendly program is - training the team was relatively easy. Perhaps best part of VRS is diligence of client services.
VRScheduler is a great product with a terrific support team, we love it.
I like the ease of making changes on the calendar, and I really like how simple it is to communicate jobs and notes to staff.
For my company, the ease of automatic integration and scheduling is the best part of this software.
We used Tsheets before which worked really nicely with Quickbooks and had very easy and friendly customer service if you needed help.
I like the dashboard for the staff, it is very easy for them to see their workload and complete tasks. The vendor has modified quite a few things at our request, they are very easy to work with.
I would recommend this software to anyone looking to streamline their property management systems. One of the best investments we've made in a long time.
Recommend but it's a time and financial investment.
This product is easy to use and is customizable.
Integration with our existing PMS was very easy. VRS quickly imported existing reservation data and we were able to setup recurring cleans and other housekeeping activities quickly.
The people behind the scenes are prompt, courteous and supremely helpful. It has changed the way we do business and I am eternally grateful.
Initial training is very vague and we have to come back a lot with questions.
It gives me the ability to make my cleaning department run like a well oiled machine without me having to push them every step of the way. Now they go and clean and take care of things on their own.
Also we can better track work for payment, and problems can be assigned and not forgotten, we were losing money by fixing stuff but forgetting to document it in order to bill for it.
She followed up to make sure we were happy with the program. I have been very pleased with the program and also the excellent customer service recieved before the sale and after the sale.
There were a couple of confusing set-up features upon the initial set-up. Although CEO was very quick to modify what was not pertinent for my company.
CSR did an amazing job at training our team and continues to provide outstanding support. She is responsive and gives us a sentiment that she truly cares for her clients.
We live in the mountains where cell phone service is spotty so inspectors and cleaners have difficulty accessing the information they need for the property.
Love how ways it is to set up and how user friendly program is - training the team was relatively easy. Perhaps best part of VRS is diligence of client services.
VRScheduler is a great product with a terrific support team, we love it.
I like the ease of making changes on the calendar, and I really like how simple it is to communicate jobs and notes to staff.
For my company, the ease of automatic integration and scheduling is the best part of this software.
We used Tsheets before which worked really nicely with Quickbooks and had very easy and friendly customer service if you needed help.
I like the dashboard for the staff, it is very easy for them to see their workload and complete tasks. The vendor has modified quite a few things at our request, they are very easy to work with.
I would recommend this software to anyone looking to streamline their property management systems. One of the best investments we've made in a long time.
Recommend but it's a time and financial investment.
This product is easy to use and is customizable.
Integration with our existing PMS was very easy. VRS quickly imported existing reservation data and we were able to setup recurring cleans and other housekeeping activities quickly.
The people behind the scenes are prompt, courteous and supremely helpful. It has changed the way we do business and I am eternally grateful.
Initial training is very vague and we have to come back a lot with questions.
It gives me the ability to make my cleaning department run like a well oiled machine without me having to push them every step of the way. Now they go and clean and take care of things on their own.
Also we can better track work for payment, and problems can be assigned and not forgotten, we were losing money by fixing stuff but forgetting to document it in order to bill for it.
She followed up to make sure we were happy with the program. I have been very pleased with the program and also the excellent customer service recieved before the sale and after the sale.
There were a couple of confusing set-up features upon the initial set-up. Although CEO was very quick to modify what was not pertinent for my company.
CSR did an amazing job at training our team and continues to provide outstanding support. She is responsive and gives us a sentiment that she truly cares for her clients.
We live in the mountains where cell phone service is spotty so inspectors and cleaners have difficulty accessing the information they need for the property.
Love how ways it is to set up and how user friendly program is - training the team was relatively easy. Perhaps best part of VRS is diligence of client services.
VRScheduler is a great product with a terrific support team, we love it.
I like the ease of making changes on the calendar, and I really like how simple it is to communicate jobs and notes to staff.
For my company, the ease of automatic integration and scheduling is the best part of this software.
We used Tsheets before which worked really nicely with Quickbooks and had very easy and friendly customer service if you needed help.
I like the dashboard for the staff, it is very easy for them to see their workload and complete tasks. The vendor has modified quite a few things at our request, they are very easy to work with.
I would recommend this software to anyone looking to streamline their property management systems. One of the best investments we've made in a long time.
Recommend but it's a time and financial investment.
This product is easy to use and is customizable.
Integration with our existing PMS was very easy. VRS quickly imported existing reservation data and we were able to setup recurring cleans and other housekeeping activities quickly.
Buildium has great people backing it up. Everyone I have spoken to from implementation to customer service requests has been very knowledgeable and helpful.
I have a problem with one tenant payment and I didn’t pay for their support, so that made it more difficult.
Our clients like the reports better than a previous software we used. Customer service and online help are outstanding.
Then my tenants started complaining because they could not pay via the site!!! Ugghhhh!!!! Plus, there is no way to see who had been emailed, what has been collected, etc.
Overall, this is an excellent product at a great value. Customer support is very responsive.
I would be worried about the level of service if even the sales people don’t call you back when you are a prospective client.
My experience has been overall good with buildium. I am happy with most of the advantages the software offers.
Plus, they charged me an unexpected $107.00 fee for online payment setup. Not only did I not agree, none of my tenants could pay online.
The ability to communicate with property owners on P/L and income reports is awesome. I currently do not work in the property management field, but would recommend this product to those that do.
We have loved being users of Buildium and have continue for almost 10 years. The value, quality, and efficiency it adds to our business is truly worth its subscription price.
We love that our company can stay professional and we can effortlessly communicate with our tenants without them having our personal information.
Such a great investment - worth every penny; it's like having an employee we don't have to manage.
Easy to learn to use the software. Outstanding balance view, lease ledger, lease expirations are very useful.
Overall our experience has been good. Customer service has always been prompt and friendly and the platform has been easy to learn and use.
Software is easy to use, works will with Microsoft products, easy for tenants to use and has fantastic standard reports. Everything we need to run our family portfolio of properties.
Overall, Buildium has streamlined my 30 Associations management, my staff, and books. The ease of use is the best feature.
Easy to navigate and love the way everything integrates.
Buildium helps me to use its white-label page to list available properties. It is easy to use and can be integrated with other applications.
Buildium has great people backing it up. Everyone I have spoken to from implementation to customer service requests has been very knowledgeable and helpful.
I have a problem with one tenant payment and I didn’t pay for their support, so that made it more difficult.
Our clients like the reports better than a previous software we used. Customer service and online help are outstanding.
Then my tenants started complaining because they could not pay via the site!!! Ugghhhh!!!! Plus, there is no way to see who had been emailed, what has been collected, etc.
Overall, this is an excellent product at a great value. Customer support is very responsive.
I would be worried about the level of service if even the sales people don’t call you back when you are a prospective client.
My experience has been overall good with buildium. I am happy with most of the advantages the software offers.
Plus, they charged me an unexpected $107.00 fee for online payment setup. Not only did I not agree, none of my tenants could pay online.
The ability to communicate with property owners on P/L and income reports is awesome. I currently do not work in the property management field, but would recommend this product to those that do.
We have loved being users of Buildium and have continue for almost 10 years. The value, quality, and efficiency it adds to our business is truly worth its subscription price.
We love that our company can stay professional and we can effortlessly communicate with our tenants without them having our personal information.
Such a great investment - worth every penny; it's like having an employee we don't have to manage.
Easy to learn to use the software. Outstanding balance view, lease ledger, lease expirations are very useful.
Overall our experience has been good. Customer service has always been prompt and friendly and the platform has been easy to learn and use.
Software is easy to use, works will with Microsoft products, easy for tenants to use and has fantastic standard reports. Everything we need to run our family portfolio of properties.
Overall, Buildium has streamlined my 30 Associations management, my staff, and books. The ease of use is the best feature.
Easy to navigate and love the way everything integrates.
Buildium helps me to use its white-label page to list available properties. It is easy to use and can be integrated with other applications.
Buildium has great people backing it up. Everyone I have spoken to from implementation to customer service requests has been very knowledgeable and helpful.
I have a problem with one tenant payment and I didn’t pay for their support, so that made it more difficult.
Our clients like the reports better than a previous software we used. Customer service and online help are outstanding.
Then my tenants started complaining because they could not pay via the site!!! Ugghhhh!!!! Plus, there is no way to see who had been emailed, what has been collected, etc.
Overall, this is an excellent product at a great value. Customer support is very responsive.
I would be worried about the level of service if even the sales people don’t call you back when you are a prospective client.
My experience has been overall good with buildium. I am happy with most of the advantages the software offers.
Plus, they charged me an unexpected $107.00 fee for online payment setup. Not only did I not agree, none of my tenants could pay online.
The ability to communicate with property owners on P/L and income reports is awesome. I currently do not work in the property management field, but would recommend this product to those that do.
We have loved being users of Buildium and have continue for almost 10 years. The value, quality, and efficiency it adds to our business is truly worth its subscription price.
We love that our company can stay professional and we can effortlessly communicate with our tenants without them having our personal information.
Such a great investment - worth every penny; it's like having an employee we don't have to manage.
Easy to learn to use the software. Outstanding balance view, lease ledger, lease expirations are very useful.
Overall our experience has been good. Customer service has always been prompt and friendly and the platform has been easy to learn and use.
Software is easy to use, works will with Microsoft products, easy for tenants to use and has fantastic standard reports. Everything we need to run our family portfolio of properties.
Overall, Buildium has streamlined my 30 Associations management, my staff, and books. The ease of use is the best feature.
Easy to navigate and love the way everything integrates.
Buildium helps me to use its white-label page to list available properties. It is easy to use and can be integrated with other applications.
I like the fact there is a very slick looking app for tenants. This helps me provide a more enjoyable and professional experience for them.
I manage 60 tenants with fairly high turnover. After trying out several other companies and being disappointed when it comes to customer service or features I finally can across INNAGO.
I was elated to find Innago - it's exactly what I was looking for, and I was amazed that it was basically free to use for the property manager.
I sometimes find it confusing when adding late fees to different types of leases.
Love the idea of being able to do everything we need on one site, screen tenants, input or upload lease agreements and accept payments. For a beginner investor this app has worked great.
Occasionally, the product adds a new feature that is hard to understand at first. Also, sometimes a delay in rent entering my bank account.
The user design is very easy to use and the software works great for its purposes. Rent gets deposited within 1 business day which is great.
I have no idea how I managed my properties without Innago.
They are excellent with customer service, and answer your questions quickly. I highly recommend them.
I like the ease of having tenants pay directly to this system and it does the record-keeping for me on the income side. Like the function of reminding tenants, they have a payment due.
What I like most is that it cover every aspect of Rental units - customer support is amazing if I ever have a new area of the software I need to learn.
What I most appreciate is the excellent customer service. When you call unlike most places you speak to a live person.
Very intuitive system!!! The team is great at responding to questions in a timely manner. Highly recommend using this platform for rental services.
Positive experience, I like having a centralized location for income and expenses.
I receive an email letting me know when payment has been made, and the money transfers from Innago to my account in 1-3 days. Best of all is the customer support.
Integration was simple and software is easy for tenants. Customer service is always quick and helpful.
Free* easy to use * clean reports * lease templates and document storage.
Easy to use, integrated electronic rent payments.
I like the fact there is a very slick looking app for tenants. This helps me provide a more enjoyable and professional experience for them.
I manage 60 tenants with fairly high turnover. After trying out several other companies and being disappointed when it comes to customer service or features I finally can across INNAGO.
I was elated to find Innago - it's exactly what I was looking for, and I was amazed that it was basically free to use for the property manager.
I sometimes find it confusing when adding late fees to different types of leases.
Love the idea of being able to do everything we need on one site, screen tenants, input or upload lease agreements and accept payments. For a beginner investor this app has worked great.
Occasionally, the product adds a new feature that is hard to understand at first. Also, sometimes a delay in rent entering my bank account.
The user design is very easy to use and the software works great for its purposes. Rent gets deposited within 1 business day which is great.
I have no idea how I managed my properties without Innago.
They are excellent with customer service, and answer your questions quickly. I highly recommend them.
I like the ease of having tenants pay directly to this system and it does the record-keeping for me on the income side. Like the function of reminding tenants, they have a payment due.
What I like most is that it cover every aspect of Rental units - customer support is amazing if I ever have a new area of the software I need to learn.
What I most appreciate is the excellent customer service. When you call unlike most places you speak to a live person.
Very intuitive system!!! The team is great at responding to questions in a timely manner. Highly recommend using this platform for rental services.
Positive experience, I like having a centralized location for income and expenses.
I receive an email letting me know when payment has been made, and the money transfers from Innago to my account in 1-3 days. Best of all is the customer support.
Integration was simple and software is easy for tenants. Customer service is always quick and helpful.
Free* easy to use * clean reports * lease templates and document storage.
Easy to use, integrated electronic rent payments.
I like the fact there is a very slick looking app for tenants. This helps me provide a more enjoyable and professional experience for them.
I manage 60 tenants with fairly high turnover. After trying out several other companies and being disappointed when it comes to customer service or features I finally can across INNAGO.
I was elated to find Innago - it's exactly what I was looking for, and I was amazed that it was basically free to use for the property manager.
I sometimes find it confusing when adding late fees to different types of leases.
Love the idea of being able to do everything we need on one site, screen tenants, input or upload lease agreements and accept payments. For a beginner investor this app has worked great.
Occasionally, the product adds a new feature that is hard to understand at first. Also, sometimes a delay in rent entering my bank account.
The user design is very easy to use and the software works great for its purposes. Rent gets deposited within 1 business day which is great.
I have no idea how I managed my properties without Innago.
They are excellent with customer service, and answer your questions quickly. I highly recommend them.
I like the ease of having tenants pay directly to this system and it does the record-keeping for me on the income side. Like the function of reminding tenants, they have a payment due.
What I like most is that it cover every aspect of Rental units - customer support is amazing if I ever have a new area of the software I need to learn.
What I most appreciate is the excellent customer service. When you call unlike most places you speak to a live person.
Very intuitive system!!! The team is great at responding to questions in a timely manner. Highly recommend using this platform for rental services.
Positive experience, I like having a centralized location for income and expenses.
I receive an email letting me know when payment has been made, and the money transfers from Innago to my account in 1-3 days. Best of all is the customer support.
Integration was simple and software is easy for tenants. Customer service is always quick and helpful.
Free* easy to use * clean reports * lease templates and document storage.
We scheduled a call and within the first five minutes he was helping true up a couple of items. He was great and provided great value.
The only downside I have found with this software is its inability to integrate with QuickBooks.
Customer Support is excellent. There is great help on the Chat window and when that isn't available, phone support is great.
Strictly operator error, I forget my log in from time to time. Seriously, I haven't found anything I'm unhappy with.
You are provided with more information at the best price available in the market today. What I like the best is not only the information that is provided, but the customer service.
That company did a terrible job and forced us to find a solution to be able to handle the job on our own.
What I love most about this software is how user friendly it is and love all of the features.
We are in need of a new product. Using Broker Wolf right now and it is horrible.
It was very quick, easy, and I have several suitable websites to choose from. It saved me a lot of personal research time and I am happy with the choice I made.
I love the ease of use, pricing, and I absolutely love the free website and domain name.
I also am impressed with their customer service. They are always very prompt and helpful.
Superb for new PM businesses and perfectly scales with growth.
Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy.
So it is very affordable, and some of the software is pretty simple to set up. They are continuing to add support articles and more functionality.
I really like the ease of use, how it tracks everything for me, the online payment integration and the online maintenance request integration.
Ease of use and allows us to do every thing we need to manage our properties effectively from rent collection, maintenance, application validation, marketing, reporting and more.
RD was honored as the Stevie Award Winner in 2019 American Business Awards, https://www.rentecdirect.com/blog/2019-stevie-award.
Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements.
We scheduled a call and within the first five minutes he was helping true up a couple of items. He was great and provided great value.
The only downside I have found with this software is its inability to integrate with QuickBooks.
Customer Support is excellent. There is great help on the Chat window and when that isn't available, phone support is great.
Strictly operator error, I forget my log in from time to time. Seriously, I haven't found anything I'm unhappy with.
You are provided with more information at the best price available in the market today. What I like the best is not only the information that is provided, but the customer service.
That company did a terrible job and forced us to find a solution to be able to handle the job on our own.
What I love most about this software is how user friendly it is and love all of the features.
We are in need of a new product. Using Broker Wolf right now and it is horrible.
It was very quick, easy, and I have several suitable websites to choose from. It saved me a lot of personal research time and I am happy with the choice I made.
I love the ease of use, pricing, and I absolutely love the free website and domain name.
I also am impressed with their customer service. They are always very prompt and helpful.
Superb for new PM businesses and perfectly scales with growth.
Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy.
So it is very affordable, and some of the software is pretty simple to set up. They are continuing to add support articles and more functionality.
I really like the ease of use, how it tracks everything for me, the online payment integration and the online maintenance request integration.
Ease of use and allows us to do every thing we need to manage our properties effectively from rent collection, maintenance, application validation, marketing, reporting and more.
RD was honored as the Stevie Award Winner in 2019 American Business Awards, https://www.rentecdirect.com/blog/2019-stevie-award.
Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements.
We scheduled a call and within the first five minutes he was helping true up a couple of items. He was great and provided great value.
The only downside I have found with this software is its inability to integrate with QuickBooks.
Customer Support is excellent. There is great help on the Chat window and when that isn't available, phone support is great.
Strictly operator error, I forget my log in from time to time. Seriously, I haven't found anything I'm unhappy with.
You are provided with more information at the best price available in the market today. What I like the best is not only the information that is provided, but the customer service.
That company did a terrible job and forced us to find a solution to be able to handle the job on our own.
What I love most about this software is how user friendly it is and love all of the features.
We are in need of a new product. Using Broker Wolf right now and it is horrible.
It was very quick, easy, and I have several suitable websites to choose from. It saved me a lot of personal research time and I am happy with the choice I made.
I love the ease of use, pricing, and I absolutely love the free website and domain name.
I also am impressed with their customer service. They are always very prompt and helpful.
Superb for new PM businesses and perfectly scales with growth.
Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy.
So it is very affordable, and some of the software is pretty simple to set up. They are continuing to add support articles and more functionality.
I really like the ease of use, how it tracks everything for me, the online payment integration and the online maintenance request integration.
Ease of use and allows us to do every thing we need to manage our properties effectively from rent collection, maintenance, application validation, marketing, reporting and more.
RD was honored as the Stevie Award Winner in 2019 American Business Awards, https://www.rentecdirect.com/blog/2019-stevie-award.
Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements.
I love the simplicity of the program and how user-friendly it is. The integration was also super easy and I was able to set it up with the help of an amazing Yardi team.
The overall experience since day 1 of using this product has been ABSOULTELY TERRIBLE. At this point my team and I are extremely exhausted.
User friendly and great support. Everyone who has offered support has been helpful and friendly.
There is no tenant credit button. If you want to issue tenant credits, you have to enter a negative charge - but the kick is that negative charges do NOT automatically apply.
Customer support has been responsive and helpful. Some nice, innovative features on the property management side of the software.
Overall, this software did not meet our expectations and has been extremely disappointing to us all.
Software is very intuitive and user friendly. The customer service online chat feature is outstanding.
If you're not using this think daily or have a person specifically using this software you'll get lost.
I love being able to quickly post all accounting elements. Again, as one gets comfortable with all the functionality, it is so efficient.
You have to make sure all the property info is correct or it will mess everything up. We had many units not get billed because the tenant went month to month, so the system quit billing.
The ease of completing routine tasks within the program is probably the best part of this program. This program is easy to navigate.
I absolutely love it and would recommend this software a 100X over to anyone.
Yardi Breeze's excellent customer support and training resources ensure that I can make the most of the platform, and the scalability and integration options mean that it can grow with my business.
My over all expericance with Yardi breeze is really good easy to use most of the time other than the tracking of management fees.
We love that our tenants are able to pay online, this is so helpful with ones who are behind.
We are still in the set up phase, however there are several positives I can already share about Yardi. The price is excellent - middle of the road or lower compared to other, similar software.
The live training webinars are informative and helpful. The layout is pleasing to the eye.
The customer service was top notch. Every interaction I had with them was phenomenal, however the quality on the Landlord side and the cost drove us to look elsewhere.
I love the simplicity of the program and how user-friendly it is. The integration was also super easy and I was able to set it up with the help of an amazing Yardi team.
The overall experience since day 1 of using this product has been ABSOULTELY TERRIBLE. At this point my team and I are extremely exhausted.
User friendly and great support. Everyone who has offered support has been helpful and friendly.
There is no tenant credit button. If you want to issue tenant credits, you have to enter a negative charge - but the kick is that negative charges do NOT automatically apply.
Customer support has been responsive and helpful. Some nice, innovative features on the property management side of the software.
Overall, this software did not meet our expectations and has been extremely disappointing to us all.
Software is very intuitive and user friendly. The customer service online chat feature is outstanding.
If you're not using this think daily or have a person specifically using this software you'll get lost.
I love being able to quickly post all accounting elements. Again, as one gets comfortable with all the functionality, it is so efficient.
You have to make sure all the property info is correct or it will mess everything up. We had many units not get billed because the tenant went month to month, so the system quit billing.
The ease of completing routine tasks within the program is probably the best part of this program. This program is easy to navigate.
I absolutely love it and would recommend this software a 100X over to anyone.
Yardi Breeze's excellent customer support and training resources ensure that I can make the most of the platform, and the scalability and integration options mean that it can grow with my business.
My over all expericance with Yardi breeze is really good easy to use most of the time other than the tracking of management fees.
We love that our tenants are able to pay online, this is so helpful with ones who are behind.
We are still in the set up phase, however there are several positives I can already share about Yardi. The price is excellent - middle of the road or lower compared to other, similar software.
The live training webinars are informative and helpful. The layout is pleasing to the eye.
The customer service was top notch. Every interaction I had with them was phenomenal, however the quality on the Landlord side and the cost drove us to look elsewhere.
I love the simplicity of the program and how user-friendly it is. The integration was also super easy and I was able to set it up with the help of an amazing Yardi team.
The overall experience since day 1 of using this product has been ABSOULTELY TERRIBLE. At this point my team and I are extremely exhausted.
User friendly and great support. Everyone who has offered support has been helpful and friendly.
There is no tenant credit button. If you want to issue tenant credits, you have to enter a negative charge - but the kick is that negative charges do NOT automatically apply.
Customer support has been responsive and helpful. Some nice, innovative features on the property management side of the software.
Overall, this software did not meet our expectations and has been extremely disappointing to us all.
Software is very intuitive and user friendly. The customer service online chat feature is outstanding.
If you're not using this think daily or have a person specifically using this software you'll get lost.
I love being able to quickly post all accounting elements. Again, as one gets comfortable with all the functionality, it is so efficient.
You have to make sure all the property info is correct or it will mess everything up. We had many units not get billed because the tenant went month to month, so the system quit billing.
The ease of completing routine tasks within the program is probably the best part of this program. This program is easy to navigate.
I absolutely love it and would recommend this software a 100X over to anyone.
Yardi Breeze's excellent customer support and training resources ensure that I can make the most of the platform, and the scalability and integration options mean that it can grow with my business.
My over all expericance with Yardi breeze is really good easy to use most of the time other than the tracking of management fees.
We love that our tenants are able to pay online, this is so helpful with ones who are behind.
We are still in the set up phase, however there are several positives I can already share about Yardi. The price is excellent - middle of the road or lower compared to other, similar software.
The live training webinars are informative and helpful. The layout is pleasing to the eye.
The customer service was top notch. Every interaction I had with them was phenomenal, however the quality on the Landlord side and the cost drove us to look elsewhere.
There are a lot of features that we didn't have on our old accounting software system. We have a wonderful Accounting rep (Katie Branz) who has been awesome to work with during integration.
I've had multiple problems with entrata saying that two applicants have the same email address (which halts the entire application process) when in fact no one has the same email.
My overall experience has been pleasant and Entrata has been very helpful in providing excellent customer service with it’s data base and user friendliness.
Everytime an update was made, it messed up some other products that were integrated into entrata.
I loved working with Entrata, it was easy and fast and the customer service was amazing.
Unless you have an IT person in the company working on Entrata all the time, all updates can be frustrating.
Overall Entrata is a great software and the best that I have used in my 7 years in property management.
Sometimes it is hard to know which report will give you the information you need.
System is easy to use and very simple. I love how easy it is to do follow up and track communications.
You can access Entrada on the go- ranging from a laptop, to tablet, to even your smart phone. It is a fantastic tool when you are out of the office, and need to complete tasks away from your desk.
My favorite thing about this product is the easy to use interface as well as the ability to send emails/ text messages directly to residents and prospective residents.
We've saved a lot of money internally and team has been very supportive.
From being able to post your available apartments on Craigslist to scanning Invoices and payments. I love not having to have multiple software running at the same time just to do my everyday work.
Great, easy to use and set up for your property.
We used to use Lease Hawk and Relate 24/7 for our EBlasts and phone call recordings. I love that Entrata has everything in one place.
My favorite part are online leasing, the resident portal, and the level of customization and training resources.
Easy integrations, able to schedule contacts, can filter through types of interactions, can almost pull any info through reports.
Entrata makes it easy to pull virtually any data you would need and format it in a way that would be presentable to owners or investors.
There are a lot of features that we didn't have on our old accounting software system. We have a wonderful Accounting rep (Katie Branz) who has been awesome to work with during integration.
I've had multiple problems with entrata saying that two applicants have the same email address (which halts the entire application process) when in fact no one has the same email.
My overall experience has been pleasant and Entrata has been very helpful in providing excellent customer service with it’s data base and user friendliness.
Everytime an update was made, it messed up some other products that were integrated into entrata.
I loved working with Entrata, it was easy and fast and the customer service was amazing.
Unless you have an IT person in the company working on Entrata all the time, all updates can be frustrating.
Overall Entrata is a great software and the best that I have used in my 7 years in property management.
Sometimes it is hard to know which report will give you the information you need.
System is easy to use and very simple. I love how easy it is to do follow up and track communications.
You can access Entrada on the go- ranging from a laptop, to tablet, to even your smart phone. It is a fantastic tool when you are out of the office, and need to complete tasks away from your desk.
My favorite thing about this product is the easy to use interface as well as the ability to send emails/ text messages directly to residents and prospective residents.
We've saved a lot of money internally and team has been very supportive.
From being able to post your available apartments on Craigslist to scanning Invoices and payments. I love not having to have multiple software running at the same time just to do my everyday work.
Great, easy to use and set up for your property.
We used to use Lease Hawk and Relate 24/7 for our EBlasts and phone call recordings. I love that Entrata has everything in one place.
My favorite part are online leasing, the resident portal, and the level of customization and training resources.
Easy integrations, able to schedule contacts, can filter through types of interactions, can almost pull any info through reports.
Entrata makes it easy to pull virtually any data you would need and format it in a way that would be presentable to owners or investors.
There are a lot of features that we didn't have on our old accounting software system. We have a wonderful Accounting rep (Katie Branz) who has been awesome to work with during integration.
I've had multiple problems with entrata saying that two applicants have the same email address (which halts the entire application process) when in fact no one has the same email.
My overall experience has been pleasant and Entrata has been very helpful in providing excellent customer service with it’s data base and user friendliness.
Everytime an update was made, it messed up some other products that were integrated into entrata.
I loved working with Entrata, it was easy and fast and the customer service was amazing.
Unless you have an IT person in the company working on Entrata all the time, all updates can be frustrating.
Overall Entrata is a great software and the best that I have used in my 7 years in property management.
Sometimes it is hard to know which report will give you the information you need.
System is easy to use and very simple. I love how easy it is to do follow up and track communications.
You can access Entrada on the go- ranging from a laptop, to tablet, to even your smart phone. It is a fantastic tool when you are out of the office, and need to complete tasks away from your desk.
My favorite thing about this product is the easy to use interface as well as the ability to send emails/ text messages directly to residents and prospective residents.
We've saved a lot of money internally and team has been very supportive.
From being able to post your available apartments on Craigslist to scanning Invoices and payments. I love not having to have multiple software running at the same time just to do my everyday work.
Great, easy to use and set up for your property.
We used to use Lease Hawk and Relate 24/7 for our EBlasts and phone call recordings. I love that Entrata has everything in one place.
My favorite part are online leasing, the resident portal, and the level of customization and training resources.
Easy integrations, able to schedule contacts, can filter through types of interactions, can almost pull any info through reports.
Entrata makes it easy to pull virtually any data you would need and format it in a way that would be presentable to owners or investors.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
It's great that we have a rep [sensitive content hidden. That helps us and any time we have to be sent to the support team they are great at getting back to us.
The reporting functions are awkward making it difficult to search for or organize issues that were the subject of complaints or incident reports.
My journey was great with using this software. All over thanks to team for giving us such a good training.
This was not at all related to the software but made it limited use.
Really happy with the responsiveness of the support team and their willingness to integrate suggestions into the software.
No alerts for bulletin boards or classified ads, though I have been asking for this "feature" for 3 years.
They can also post questions and answer other questions from other individuals within their community. You can also book the use of the amenities, this was a great help during these pandemic times.
I've yet to experience any major problems, few times they've done site maintenance in the morning, but that's completely understandable as software does need to be updated from time to time.
Great service and features at affordable price compare to the competitors.
Excellent Software to help manage all aspects of condo management.
It is very good software, and makes managing a building easy.
Ability to organize and make a lot of information available to owners, particularly in a digital, cost effective manner.
Very user friendly, easy to set up, interface is easy on the eyes (organized).
This is a good tracking and product for History.
Out of all the condo management software options out there, CCC is the sleekest by far. It has the best mix of customization options while keeping things as simple as possible for building staff.
I like that it makes everything easily accessible.
It seamlessly integrates our team's core needs into a single system that is easy to navigate and use.
The software is easy to learn and easy to use. I wish all of my properties would make the switch to CCC.
It's great that we have a rep [sensitive content hidden. That helps us and any time we have to be sent to the support team they are great at getting back to us.
The reporting functions are awkward making it difficult to search for or organize issues that were the subject of complaints or incident reports.
My journey was great with using this software. All over thanks to team for giving us such a good training.
This was not at all related to the software but made it limited use.
Really happy with the responsiveness of the support team and their willingness to integrate suggestions into the software.
No alerts for bulletin boards or classified ads, though I have been asking for this "feature" for 3 years.
They can also post questions and answer other questions from other individuals within their community. You can also book the use of the amenities, this was a great help during these pandemic times.
I've yet to experience any major problems, few times they've done site maintenance in the morning, but that's completely understandable as software does need to be updated from time to time.
Great service and features at affordable price compare to the competitors.
Excellent Software to help manage all aspects of condo management.
It is very good software, and makes managing a building easy.
Ability to organize and make a lot of information available to owners, particularly in a digital, cost effective manner.
Very user friendly, easy to set up, interface is easy on the eyes (organized).
This is a good tracking and product for History.
Out of all the condo management software options out there, CCC is the sleekest by far. It has the best mix of customization options while keeping things as simple as possible for building staff.
I like that it makes everything easily accessible.
It seamlessly integrates our team's core needs into a single system that is easy to navigate and use.
The software is easy to learn and easy to use. I wish all of my properties would make the switch to CCC.
It's great that we have a rep [sensitive content hidden. That helps us and any time we have to be sent to the support team they are great at getting back to us.
The reporting functions are awkward making it difficult to search for or organize issues that were the subject of complaints or incident reports.
My journey was great with using this software. All over thanks to team for giving us such a good training.
This was not at all related to the software but made it limited use.
Really happy with the responsiveness of the support team and their willingness to integrate suggestions into the software.
No alerts for bulletin boards or classified ads, though I have been asking for this "feature" for 3 years.
They can also post questions and answer other questions from other individuals within their community. You can also book the use of the amenities, this was a great help during these pandemic times.
I've yet to experience any major problems, few times they've done site maintenance in the morning, but that's completely understandable as software does need to be updated from time to time.
Great service and features at affordable price compare to the competitors.
Excellent Software to help manage all aspects of condo management.
It is very good software, and makes managing a building easy.
Ability to organize and make a lot of information available to owners, particularly in a digital, cost effective manner.
Very user friendly, easy to set up, interface is easy on the eyes (organized).
This is a good tracking and product for History.
Out of all the condo management software options out there, CCC is the sleekest by far. It has the best mix of customization options while keeping things as simple as possible for building staff.
I like that it makes everything easily accessible.
It seamlessly integrates our team's core needs into a single system that is easy to navigate and use.
The software is easy to learn and easy to use. I wish all of my properties would make the switch to CCC.
Positive results were achieved because we have a clear overview of everything thus planning and followups have been successful.
Some small features are missing such as marketing.
The ease of use of the software is one of its best qualities. Someone that does not know a thing about property management software can just jump right in and get started.
The only thing negative I've come across with RentPost, is that it does not have a marketing section yet.
Rentpost is the best value I have found after search for weeks. There great customer service and easy to use features have really changed the efficiency of my company.
The customer service is undesirable in that it’s easy to get them on the phone when signing up but not when you have a issue. The delayed payment could be a reason for us to move on.
They have a robust accounting system and great quick reporting system to help keep track of how your business is running.
Like any software that provides that much options and stuff, setting it up can be a little scary.
The software is easy to use, friendly, forgiving, and powerful beyond all belief. It reduces the work load of management companies ten-fold.
Would highly recommend them as a great property management cloud service for a reasonable price. Keep your eye on them as they grow.
How quick and easy the online rent collection is. The cost of the software is a great value for what you get in return.
The system is really good for a basic property management company that does not have over 100 properties.
With RentPost you get a user friendly program, that has saved me a lot of time. The online rent collection has given my company a quick way to collect money.
Rentpost is really good overall for a smaller company, but I would not use it for bigger ones.
Positive results were achieved because we have a clear overview of everything thus planning and followups have been successful.
Some small features are missing such as marketing.
The ease of use of the software is one of its best qualities. Someone that does not know a thing about property management software can just jump right in and get started.
The only thing negative I've come across with RentPost, is that it does not have a marketing section yet.
Rentpost is the best value I have found after search for weeks. There great customer service and easy to use features have really changed the efficiency of my company.
The customer service is undesirable in that it’s easy to get them on the phone when signing up but not when you have a issue. The delayed payment could be a reason for us to move on.
They have a robust accounting system and great quick reporting system to help keep track of how your business is running.
Like any software that provides that much options and stuff, setting it up can be a little scary.
The software is easy to use, friendly, forgiving, and powerful beyond all belief. It reduces the work load of management companies ten-fold.
Would highly recommend them as a great property management cloud service for a reasonable price. Keep your eye on them as they grow.
How quick and easy the online rent collection is. The cost of the software is a great value for what you get in return.
The system is really good for a basic property management company that does not have over 100 properties.
With RentPost you get a user friendly program, that has saved me a lot of time. The online rent collection has given my company a quick way to collect money.
Rentpost is really good overall for a smaller company, but I would not use it for bigger ones.
Positive results were achieved because we have a clear overview of everything thus planning and followups have been successful.
Some small features are missing such as marketing.
The ease of use of the software is one of its best qualities. Someone that does not know a thing about property management software can just jump right in and get started.
The only thing negative I've come across with RentPost, is that it does not have a marketing section yet.
Rentpost is the best value I have found after search for weeks. There great customer service and easy to use features have really changed the efficiency of my company.
The customer service is undesirable in that it’s easy to get them on the phone when signing up but not when you have a issue. The delayed payment could be a reason for us to move on.
They have a robust accounting system and great quick reporting system to help keep track of how your business is running.
Like any software that provides that much options and stuff, setting it up can be a little scary.
The software is easy to use, friendly, forgiving, and powerful beyond all belief. It reduces the work load of management companies ten-fold.
Would highly recommend them as a great property management cloud service for a reasonable price. Keep your eye on them as they grow.
How quick and easy the online rent collection is. The cost of the software is a great value for what you get in return.
The system is really good for a basic property management company that does not have over 100 properties.
With RentPost you get a user friendly program, that has saved me a lot of time. The online rent collection has given my company a quick way to collect money.
Rentpost is really good overall for a smaller company, but I would not use it for bigger ones.
With customized checklists each different quirk can be relayed to the cleaner swiftly. I love being able to know names of guests arriving so I can thank them on behalf of the company.
Kills phone battery life very quickly when in use. Very limited function on the app.
Kaitlin is super easy to work with and answer questions. I love the app management side of it.
Unfortunately their software never worked and was referred to as being buggy. Breezeway continued to charge us and would not let us cancel with out penalty.
Breezeway has really saved our company so much time and money by streamlining our operations. Their entire team is wonderful.
Hard to schedule when viewing the website on a phone.
The software is easy for our field staff to operate and give us an effective safeguard against home issues. Lastly, their customer support is personal and friendly.
Point Central integration has been an ongoing headache, but I'm not sure if that relates more with escapia.
Breezeway now manages the majority of all maintenance scheduling, including cleaning for our property management company. Our vendors that have used the program in tandem enjoy the ease of scheduling.
The two crucial softwares integrate together wonderfully and it's so easy for us to keep track of work history.
Easy to use and navigate. Easy to personalize and really nice interface.
I really appreciate how responsive and open to new ideas the Breezeway team is.
We have been using Breezeway integrated with Hostfully for several years and it's been a great tool for us.
The clear and intuitive interface of Breezeway is my favorite feature as our company's primary administrator. The processes for building anything from home profiles to checklists is clear-cut.
Our company has used Breezeway since their early days, and we have enjoyed growing alongside this incredible software.
We love that we can make schedule changes quickly and easily as the day goes on and that all issues in the field are reported immediately back to admin team to handle.
I never have any issues with customer service. Kelsey is very knowledgeable and helpful.
This system has helped us save time and money and does for me in an hour what used to take a full time employee all day.
With customized checklists each different quirk can be relayed to the cleaner swiftly. I love being able to know names of guests arriving so I can thank them on behalf of the company.
Kills phone battery life very quickly when in use. Very limited function on the app.
Kaitlin is super easy to work with and answer questions. I love the app management side of it.
Unfortunately their software never worked and was referred to as being buggy. Breezeway continued to charge us and would not let us cancel with out penalty.
Breezeway has really saved our company so much time and money by streamlining our operations. Their entire team is wonderful.
Hard to schedule when viewing the website on a phone.
The software is easy for our field staff to operate and give us an effective safeguard against home issues. Lastly, their customer support is personal and friendly.
Point Central integration has been an ongoing headache, but I'm not sure if that relates more with escapia.
Breezeway now manages the majority of all maintenance scheduling, including cleaning for our property management company. Our vendors that have used the program in tandem enjoy the ease of scheduling.
The two crucial softwares integrate together wonderfully and it's so easy for us to keep track of work history.
Easy to use and navigate. Easy to personalize and really nice interface.
I really appreciate how responsive and open to new ideas the Breezeway team is.
We have been using Breezeway integrated with Hostfully for several years and it's been a great tool for us.
The clear and intuitive interface of Breezeway is my favorite feature as our company's primary administrator. The processes for building anything from home profiles to checklists is clear-cut.
Our company has used Breezeway since their early days, and we have enjoyed growing alongside this incredible software.
We love that we can make schedule changes quickly and easily as the day goes on and that all issues in the field are reported immediately back to admin team to handle.
I never have any issues with customer service. Kelsey is very knowledgeable and helpful.
This system has helped us save time and money and does for me in an hour what used to take a full time employee all day.
With customized checklists each different quirk can be relayed to the cleaner swiftly. I love being able to know names of guests arriving so I can thank them on behalf of the company.
Kills phone battery life very quickly when in use. Very limited function on the app.
Kaitlin is super easy to work with and answer questions. I love the app management side of it.
Unfortunately their software never worked and was referred to as being buggy. Breezeway continued to charge us and would not let us cancel with out penalty.
Breezeway has really saved our company so much time and money by streamlining our operations. Their entire team is wonderful.
Hard to schedule when viewing the website on a phone.
The software is easy for our field staff to operate and give us an effective safeguard against home issues. Lastly, their customer support is personal and friendly.
Point Central integration has been an ongoing headache, but I'm not sure if that relates more with escapia.
Breezeway now manages the majority of all maintenance scheduling, including cleaning for our property management company. Our vendors that have used the program in tandem enjoy the ease of scheduling.
The two crucial softwares integrate together wonderfully and it's so easy for us to keep track of work history.
Easy to use and navigate. Easy to personalize and really nice interface.
I really appreciate how responsive and open to new ideas the Breezeway team is.
We have been using Breezeway integrated with Hostfully for several years and it's been a great tool for us.
The clear and intuitive interface of Breezeway is my favorite feature as our company's primary administrator. The processes for building anything from home profiles to checklists is clear-cut.
Our company has used Breezeway since their early days, and we have enjoyed growing alongside this incredible software.
We love that we can make schedule changes quickly and easily as the day goes on and that all issues in the field are reported immediately back to admin team to handle.
I never have any issues with customer service. Kelsey is very knowledgeable and helpful.
This system has helped us save time and money and does for me in an hour what used to take a full time employee all day.
This software is highly recommended and it is very versatile. It's ease of use and flexibility is excellent.
It crashes and customer service is terrible. There is no way to correct accounting mistakes.
The customer/technical support is outstanding. I really cannot say enough good things about the support department.
There's no section that says "Late Charges" and what they are for.
Very customizable, very user friendly, and great customer support. The integrated service manager program has been instrumental in the growth and success of our business.
There are so many variables in Property Management and they are too cut and dry.
If you are a fairly small operation like us, approximately 60 units comprised on single family homes and mobile homes, this is a good product to meet your needs at a great price.
I also don't like that the software is basically a window, inside a window. It makes it difficult to move around or do split screen.
The RM App is great for working in the field. While limited, it does allow most functions needed and love that it syncs fast & quickly with my desktop version.
Good batch reporting and formating capability. Strong accounting features.
Fairly Easy to Use, Excellent Webinars, Customer Support/Service is Always Patient and Helpful.
Overall very good product for the price and very user friendly.
The RM software is very powerful and I appreciate being able to use the formatted reports as well as creating my own.
The tech support is great. I like being able to hover an item and click to go into it.
Rent Manager enabled me to return the property to profitability in the first year of my management. It was a great satisfaction to me.
User friendly, always adding new features that help in my industry.
I love the integration Rent Manager allows. We have our screening, receivables, payables, communication (phone/text) all integrated in Rent Manager.
The software is very user friendly and intuitive making it easy to onboard new employees.
This software is highly recommended and it is very versatile. It's ease of use and flexibility is excellent.
It crashes and customer service is terrible. There is no way to correct accounting mistakes.
The customer/technical support is outstanding. I really cannot say enough good things about the support department.
There's no section that says "Late Charges" and what they are for.
Very customizable, very user friendly, and great customer support. The integrated service manager program has been instrumental in the growth and success of our business.
There are so many variables in Property Management and they are too cut and dry.
If you are a fairly small operation like us, approximately 60 units comprised on single family homes and mobile homes, this is a good product to meet your needs at a great price.
I also don't like that the software is basically a window, inside a window. It makes it difficult to move around or do split screen.
The RM App is great for working in the field. While limited, it does allow most functions needed and love that it syncs fast & quickly with my desktop version.
Good batch reporting and formating capability. Strong accounting features.
Fairly Easy to Use, Excellent Webinars, Customer Support/Service is Always Patient and Helpful.
Overall very good product for the price and very user friendly.
The RM software is very powerful and I appreciate being able to use the formatted reports as well as creating my own.
The tech support is great. I like being able to hover an item and click to go into it.
Rent Manager enabled me to return the property to profitability in the first year of my management. It was a great satisfaction to me.
User friendly, always adding new features that help in my industry.
I love the integration Rent Manager allows. We have our screening, receivables, payables, communication (phone/text) all integrated in Rent Manager.
The software is very user friendly and intuitive making it easy to onboard new employees.
This software is highly recommended and it is very versatile. It's ease of use and flexibility is excellent.
It crashes and customer service is terrible. There is no way to correct accounting mistakes.
The customer/technical support is outstanding. I really cannot say enough good things about the support department.
There's no section that says "Late Charges" and what they are for.
Very customizable, very user friendly, and great customer support. The integrated service manager program has been instrumental in the growth and success of our business.
There are so many variables in Property Management and they are too cut and dry.
If you are a fairly small operation like us, approximately 60 units comprised on single family homes and mobile homes, this is a good product to meet your needs at a great price.
I also don't like that the software is basically a window, inside a window. It makes it difficult to move around or do split screen.
The RM App is great for working in the field. While limited, it does allow most functions needed and love that it syncs fast & quickly with my desktop version.
Good batch reporting and formating capability. Strong accounting features.
Fairly Easy to Use, Excellent Webinars, Customer Support/Service is Always Patient and Helpful.
Overall very good product for the price and very user friendly.
The RM software is very powerful and I appreciate being able to use the formatted reports as well as creating my own.
The tech support is great. I like being able to hover an item and click to go into it.
Rent Manager enabled me to return the property to profitability in the first year of my management. It was a great satisfaction to me.
User friendly, always adding new features that help in my industry.
I love the integration Rent Manager allows. We have our screening, receivables, payables, communication (phone/text) all integrated in Rent Manager.
The software is very user friendly and intuitive making it easy to onboard new employees.
The team you deal with are all super friendly and easy to get hold of and answers are received fast. Very happy with how the system is now running our portfolio with minimal input day to day from us.
Again this could be user error but we have not been able to work out how to use it. Maybe we could set up a all to run over this.
Released is very user friendly and easy to use and has some great features. Easy to save and access important documents.
It is frustrating that you cannot merge multiple properties into a single tenancy.
Our ability to work with investors, manage multiple portfolios and multiple trust accounts has been made easy. The information is presented in a clean user friendly format.
System can be very slow. No page(s) to list Appliance details for a property.
Instant reminders, being able to access information through the cloud are all very important features for our clients. Great customer support, good follow up as well.
Owner group management is quiet limited and this could be worked on. Minor customization like white labeling and custom labels to match our business is missing.
Good Maintenance Hub and Works Ordering is simple and very effective. Great that you can keep as much information in the Notes and Document folders.
By far the most notable part of Re-Leased is the support team. They are always quick to respond and super helpful.
Its a very clean UI and is easy to navigate. Reports are good also to get the information that is required.
It is user friendly and easy to use. I like that you can do pretty much everything on the one system.
Re-leased is user friendly, it integrates with Xero and they provide excellent customer support.
Excellent value for money and has improved our admin efficiency massively.
Great customer care received from the support team. They always get back to you on your queries quickly and never forget to come back to you if something can't be helped/fixed straight away.
Re-leased has saved a great deal of time particularly in terms of capturing data for new tenancies.
What I like the most is that the software is cloud based and the integration with other accounting software, such as, Xero.
It is an essential tool for our business and is far superior to other software we have used in the past.
The team you deal with are all super friendly and easy to get hold of and answers are received fast. Very happy with how the system is now running our portfolio with minimal input day to day from us.
Again this could be user error but we have not been able to work out how to use it. Maybe we could set up a all to run over this.
Released is very user friendly and easy to use and has some great features. Easy to save and access important documents.
It is frustrating that you cannot merge multiple properties into a single tenancy.
Our ability to work with investors, manage multiple portfolios and multiple trust accounts has been made easy. The information is presented in a clean user friendly format.
System can be very slow. No page(s) to list Appliance details for a property.
Instant reminders, being able to access information through the cloud are all very important features for our clients. Great customer support, good follow up as well.
Owner group management is quiet limited and this could be worked on. Minor customization like white labeling and custom labels to match our business is missing.
Good Maintenance Hub and Works Ordering is simple and very effective. Great that you can keep as much information in the Notes and Document folders.
By far the most notable part of Re-Leased is the support team. They are always quick to respond and super helpful.
Its a very clean UI and is easy to navigate. Reports are good also to get the information that is required.
It is user friendly and easy to use. I like that you can do pretty much everything on the one system.
Re-leased is user friendly, it integrates with Xero and they provide excellent customer support.
Excellent value for money and has improved our admin efficiency massively.
Great customer care received from the support team. They always get back to you on your queries quickly and never forget to come back to you if something can't be helped/fixed straight away.
Re-leased has saved a great deal of time particularly in terms of capturing data for new tenancies.
What I like the most is that the software is cloud based and the integration with other accounting software, such as, Xero.
It is an essential tool for our business and is far superior to other software we have used in the past.
The team you deal with are all super friendly and easy to get hold of and answers are received fast. Very happy with how the system is now running our portfolio with minimal input day to day from us.
Again this could be user error but we have not been able to work out how to use it. Maybe we could set up a all to run over this.
Released is very user friendly and easy to use and has some great features. Easy to save and access important documents.
It is frustrating that you cannot merge multiple properties into a single tenancy.
Our ability to work with investors, manage multiple portfolios and multiple trust accounts has been made easy. The information is presented in a clean user friendly format.
System can be very slow. No page(s) to list Appliance details for a property.
Instant reminders, being able to access information through the cloud are all very important features for our clients. Great customer support, good follow up as well.
Owner group management is quiet limited and this could be worked on. Minor customization like white labeling and custom labels to match our business is missing.
Good Maintenance Hub and Works Ordering is simple and very effective. Great that you can keep as much information in the Notes and Document folders.
By far the most notable part of Re-Leased is the support team. They are always quick to respond and super helpful.
Its a very clean UI and is easy to navigate. Reports are good also to get the information that is required.
It is user friendly and easy to use. I like that you can do pretty much everything on the one system.
Re-leased is user friendly, it integrates with Xero and they provide excellent customer support.
Excellent value for money and has improved our admin efficiency massively.
Great customer care received from the support team. They always get back to you on your queries quickly and never forget to come back to you if something can't be helped/fixed straight away.
Re-leased has saved a great deal of time particularly in terms of capturing data for new tenancies.
What I like the most is that the software is cloud based and the integration with other accounting software, such as, Xero.
It is an essential tool for our business and is far superior to other software we have used in the past.
Easy to get used to the system, love the layout, Has great formulas, Everything is very detailed. And the best part is the CUSTOMER SERVICE Ready to help you anytime.
When adding a property to a Payee I find that its hard to select a property when the box is so small.
It is very user friendly, reliable, affordable and the tech support and customer service are exceptional. Highly recommend it for all phases of managing your property.
Anything not ideal isn't a big enough deal for us to complain about.
Overall very good property management software. They are currently working on a new interface to help make the product easier to navigate and look better.
It could track violations issued by NYC issuing agencies better. Right now we have to track manually with the tickets.
The ease of use, is probably my best feature. Not to mention all the new features that are added pretty regularly, that make my life easier.
Remote is always available and ready to handle all our issues. They have creative ideas to resolve some of our specific needs.
Remote Landlord is powerful, all-encompassing and user-friendly. The web-based system is accessible from anywhere at any time.
We are excited to continue using this program.
Customer service is great. Keep track of all the tenants and able to track all the.
The customer service is competent and responds quickly.
Until I found Remote Landlord. This program has saved my life.
Easy to get used to the system, love the layout, Has great formulas, Everything is very detailed. And the best part is the CUSTOMER SERVICE Ready to help you anytime.
When adding a property to a Payee I find that its hard to select a property when the box is so small.
It is very user friendly, reliable, affordable and the tech support and customer service are exceptional. Highly recommend it for all phases of managing your property.
Anything not ideal isn't a big enough deal for us to complain about.
Overall very good property management software. They are currently working on a new interface to help make the product easier to navigate and look better.
It could track violations issued by NYC issuing agencies better. Right now we have to track manually with the tickets.
The ease of use, is probably my best feature. Not to mention all the new features that are added pretty regularly, that make my life easier.
Remote is always available and ready to handle all our issues. They have creative ideas to resolve some of our specific needs.
Remote Landlord is powerful, all-encompassing and user-friendly. The web-based system is accessible from anywhere at any time.
We are excited to continue using this program.
Customer service is great. Keep track of all the tenants and able to track all the.
The customer service is competent and responds quickly.
Until I found Remote Landlord. This program has saved my life.
Easy to get used to the system, love the layout, Has great formulas, Everything is very detailed. And the best part is the CUSTOMER SERVICE Ready to help you anytime.
When adding a property to a Payee I find that its hard to select a property when the box is so small.
It is very user friendly, reliable, affordable and the tech support and customer service are exceptional. Highly recommend it for all phases of managing your property.
Anything not ideal isn't a big enough deal for us to complain about.
Overall very good property management software. They are currently working on a new interface to help make the product easier to navigate and look better.
It could track violations issued by NYC issuing agencies better. Right now we have to track manually with the tickets.
The ease of use, is probably my best feature. Not to mention all the new features that are added pretty regularly, that make my life easier.
Remote is always available and ready to handle all our issues. They have creative ideas to resolve some of our specific needs.
Remote Landlord is powerful, all-encompassing and user-friendly. The web-based system is accessible from anywhere at any time.
We are excited to continue using this program.
Customer service is great. Keep track of all the tenants and able to track all the.
The customer service is competent and responds quickly.
Until I found Remote Landlord. This program has saved my life.
Customer Supports are very supportive and helpful. They provide exceptional customer service.
It takes a very long time to enter new units. The customer service is the WORST I have ever experienced.
Its seamless interface made learning a breeze, and its powerful features have proven incredibly useful, making my daily tasks more efficient than ever before.
Sometimes I have difficult nagivating or working with the mobile app.
Property Vista is a good company. They have a great product generally.
But no you have to enter the building then go to another section to enter the unit, then go into the back end to enter the owner then enter the landlord.
Excellent service, customer support is fast and responsive.
It is frustrating that the entire team gets notifications when it goes to one person and that they cant see if a call has been resolved.
This site is awesome to use and find when looking for anything.
I also like that i can go in and check the lease agreement of our residents at anytime to get information i need, such as when the lease expires, if they received any incentives.
I use it literally everyday, my experience is great.
System is very friendly, simple and easy to use.
It is really user friendly, easy to work around.
I use vista daily to update any information on tenants payment, lease agreement, purchase requisitions, maintenance request (follow up and close when done).
Customer Supports are very supportive and helpful. They provide exceptional customer service.
It takes a very long time to enter new units. The customer service is the WORST I have ever experienced.
Its seamless interface made learning a breeze, and its powerful features have proven incredibly useful, making my daily tasks more efficient than ever before.
Sometimes I have difficult nagivating or working with the mobile app.
Property Vista is a good company. They have a great product generally.
But no you have to enter the building then go to another section to enter the unit, then go into the back end to enter the owner then enter the landlord.
Excellent service, customer support is fast and responsive.
It is frustrating that the entire team gets notifications when it goes to one person and that they cant see if a call has been resolved.
This site is awesome to use and find when looking for anything.
I also like that i can go in and check the lease agreement of our residents at anytime to get information i need, such as when the lease expires, if they received any incentives.
I use it literally everyday, my experience is great.
System is very friendly, simple and easy to use.
It is really user friendly, easy to work around.
I use vista daily to update any information on tenants payment, lease agreement, purchase requisitions, maintenance request (follow up and close when done).
Customer Supports are very supportive and helpful. They provide exceptional customer service.
It takes a very long time to enter new units. The customer service is the WORST I have ever experienced.
Its seamless interface made learning a breeze, and its powerful features have proven incredibly useful, making my daily tasks more efficient than ever before.
Sometimes I have difficult nagivating or working with the mobile app.
Property Vista is a good company. They have a great product generally.
But no you have to enter the building then go to another section to enter the unit, then go into the back end to enter the owner then enter the landlord.
Excellent service, customer support is fast and responsive.
It is frustrating that the entire team gets notifications when it goes to one person and that they cant see if a call has been resolved.
This site is awesome to use and find when looking for anything.
I also like that i can go in and check the lease agreement of our residents at anytime to get information i need, such as when the lease expires, if they received any incentives.
I use it literally everyday, my experience is great.
System is very friendly, simple and easy to use.
It is really user friendly, easy to work around.
I use vista daily to update any information on tenants payment, lease agreement, purchase requisitions, maintenance request (follow up and close when done).
This is easy to use and I like the help videos/articles I can send my tenants to help with onboarding.
TOld all my fellow tenants about my experience, and feel bad for my landlord for signing up with this turkey.
So far, my experience with TC has been great. I enjoy using the platform and have recommended it to several other investors.
I'm back to paying by check, so the poor guy now has to keep track of who pays by check and who pay by TC.
Overall, I appreciate that someone was able to work with me through issues with my setup. The price is extremely competitive and the platform is very user friendly.
My biggest problem is not being able to sync with a bank account, forcing to enter all bank transactions manually.
Has saved some time and made us a little more organized. The online help has been great and some reviews seem to question it.
I do a lot of things offline cause it's not doable in the system. Paying primarily for the ACH set up & advertising.
All the offerings are great. I like that you can track contacts here.
Terrific Customer Service, Slight learning curve, Best for DIY Property Managers with <75 units.
I like the dashboards, owner portal specifically, and how quickly the payments are processed. Being able to handle all rent/owner distributions in one location is great.
Overall I’ve had a positive experience using the program. I have recommended it to a friend as well.
I have been extremely satisfied with my transition from another Property Management software to TenantCloud, I would and do highly recommend them.
Customer service has been great and very helpful.
Ease of use on phone and reporting and breakdown of all.
I signed up a while after tenantcloud integrated background checks. It's been half a year since and I'm loving it.
There are very few things I like about this software, however for purposes of this survey I like the accounting features that allow us to generate reports to the owner for each building.
Great software for managing properties, but lacks financial integration beyond Quickbooks Online.
This is easy to use and I like the help videos/articles I can send my tenants to help with onboarding.
TOld all my fellow tenants about my experience, and feel bad for my landlord for signing up with this turkey.
So far, my experience with TC has been great. I enjoy using the platform and have recommended it to several other investors.
I'm back to paying by check, so the poor guy now has to keep track of who pays by check and who pay by TC.
Overall, I appreciate that someone was able to work with me through issues with my setup. The price is extremely competitive and the platform is very user friendly.
My biggest problem is not being able to sync with a bank account, forcing to enter all bank transactions manually.
Has saved some time and made us a little more organized. The online help has been great and some reviews seem to question it.
I do a lot of things offline cause it's not doable in the system. Paying primarily for the ACH set up & advertising.
All the offerings are great. I like that you can track contacts here.
Terrific Customer Service, Slight learning curve, Best for DIY Property Managers with <75 units.
I like the dashboards, owner portal specifically, and how quickly the payments are processed. Being able to handle all rent/owner distributions in one location is great.
Overall I’ve had a positive experience using the program. I have recommended it to a friend as well.
I have been extremely satisfied with my transition from another Property Management software to TenantCloud, I would and do highly recommend them.
Customer service has been great and very helpful.
Ease of use on phone and reporting and breakdown of all.
I signed up a while after tenantcloud integrated background checks. It's been half a year since and I'm loving it.
There are very few things I like about this software, however for purposes of this survey I like the accounting features that allow us to generate reports to the owner for each building.
Great software for managing properties, but lacks financial integration beyond Quickbooks Online.
This is easy to use and I like the help videos/articles I can send my tenants to help with onboarding.
TOld all my fellow tenants about my experience, and feel bad for my landlord for signing up with this turkey.
So far, my experience with TC has been great. I enjoy using the platform and have recommended it to several other investors.
I'm back to paying by check, so the poor guy now has to keep track of who pays by check and who pay by TC.
Overall, I appreciate that someone was able to work with me through issues with my setup. The price is extremely competitive and the platform is very user friendly.
My biggest problem is not being able to sync with a bank account, forcing to enter all bank transactions manually.
Has saved some time and made us a little more organized. The online help has been great and some reviews seem to question it.
I do a lot of things offline cause it's not doable in the system. Paying primarily for the ACH set up & advertising.
All the offerings are great. I like that you can track contacts here.
Terrific Customer Service, Slight learning curve, Best for DIY Property Managers with <75 units.
I like the dashboards, owner portal specifically, and how quickly the payments are processed. Being able to handle all rent/owner distributions in one location is great.
Overall I’ve had a positive experience using the program. I have recommended it to a friend as well.
I have been extremely satisfied with my transition from another Property Management software to TenantCloud, I would and do highly recommend them.
Customer service has been great and very helpful.
Ease of use on phone and reporting and breakdown of all.
I signed up a while after tenantcloud integrated background checks. It's been half a year since and I'm loving it.
There are very few things I like about this software, however for purposes of this survey I like the accounting features that allow us to generate reports to the owner for each building.
Great software for managing properties, but lacks financial integration beyond Quickbooks Online.
I like the software because it is easy to use and implement. But the greatest benefit in my mind is the customer support and customization that is available.
I have requested a Subject Access Report which they have totally ignored and are the most rude, arrogant and unhelpful company I have ever had the misfortune to deal with.
MRI has a great vendor partnership that allows the vendor to seamlessly integrate their software with MRI's databases. You get the best of both worlds.
I doubt MRI will reduce annual cost to make up for the loss of a program that we are receiving and paying for with the current software. Billing detail could be clearer.
I've had CallMax/MRI on my multi site properties for years, I love the option of texting and emailing blasts to residents and pricing is very reasonable. I like the automated answering service too.
The call back feature that blocks the personal number is only available in the emergency maintenance mailbox. All other mailboxes it shows the phone number.
My overall experience with MRI is positive and would recommend to anyone in the industry.
Stacking Plans can not download to excel. Printing Income Statement - suppress zeros does not work for our Custom Report.
MRI has also rolled out new features for the Public Housing market that is helping us get our jobs done better and faster. We can't wait for the newest software to come out.
Sometimes it fails when sending files to the HUD/PIC website.
Customer Service is great, any issues either I or my managers have had is always handled quickly.
I have had consistently great customer support from MRI going all the way back to 2004.
MRI is user friendly and easy to learn. There are many different was to use the software from accounting to record keeping.
Good product for office and retail properties.
MRI has always been very responsive to helping me address my needs whether it be an issue with the software, a mistake I made or a customization question.
It can handle high volumes of data. The reporting is rather customizable as a general comment, and glitches are easily resolved.
Product is very user friendly for the end user.
MRI Software is highly customizable using the built-in toolkit. Integrations are easy to manage using built-in or custom APIs.
I like the software because it is easy to use and implement. But the greatest benefit in my mind is the customer support and customization that is available.
I have requested a Subject Access Report which they have totally ignored and are the most rude, arrogant and unhelpful company I have ever had the misfortune to deal with.
MRI has a great vendor partnership that allows the vendor to seamlessly integrate their software with MRI's databases. You get the best of both worlds.
I doubt MRI will reduce annual cost to make up for the loss of a program that we are receiving and paying for with the current software. Billing detail could be clearer.
I've had CallMax/MRI on my multi site properties for years, I love the option of texting and emailing blasts to residents and pricing is very reasonable. I like the automated answering service too.
The call back feature that blocks the personal number is only available in the emergency maintenance mailbox. All other mailboxes it shows the phone number.
My overall experience with MRI is positive and would recommend to anyone in the industry.
Stacking Plans can not download to excel. Printing Income Statement - suppress zeros does not work for our Custom Report.
MRI has also rolled out new features for the Public Housing market that is helping us get our jobs done better and faster. We can't wait for the newest software to come out.
Sometimes it fails when sending files to the HUD/PIC website.
Customer Service is great, any issues either I or my managers have had is always handled quickly.
I have had consistently great customer support from MRI going all the way back to 2004.
MRI is user friendly and easy to learn. There are many different was to use the software from accounting to record keeping.
Good product for office and retail properties.
MRI has always been very responsive to helping me address my needs whether it be an issue with the software, a mistake I made or a customization question.
It can handle high volumes of data. The reporting is rather customizable as a general comment, and glitches are easily resolved.
Product is very user friendly for the end user.
MRI Software is highly customizable using the built-in toolkit. Integrations are easy to manage using built-in or custom APIs.
I like the software because it is easy to use and implement. But the greatest benefit in my mind is the customer support and customization that is available.
I have requested a Subject Access Report which they have totally ignored and are the most rude, arrogant and unhelpful company I have ever had the misfortune to deal with.
MRI has a great vendor partnership that allows the vendor to seamlessly integrate their software with MRI's databases. You get the best of both worlds.
I doubt MRI will reduce annual cost to make up for the loss of a program that we are receiving and paying for with the current software. Billing detail could be clearer.
I've had CallMax/MRI on my multi site properties for years, I love the option of texting and emailing blasts to residents and pricing is very reasonable. I like the automated answering service too.
The call back feature that blocks the personal number is only available in the emergency maintenance mailbox. All other mailboxes it shows the phone number.
My overall experience with MRI is positive and would recommend to anyone in the industry.
Stacking Plans can not download to excel. Printing Income Statement - suppress zeros does not work for our Custom Report.
MRI has also rolled out new features for the Public Housing market that is helping us get our jobs done better and faster. We can't wait for the newest software to come out.
Sometimes it fails when sending files to the HUD/PIC website.
Customer Service is great, any issues either I or my managers have had is always handled quickly.
I have had consistently great customer support from MRI going all the way back to 2004.
MRI is user friendly and easy to learn. There are many different was to use the software from accounting to record keeping.
Good product for office and retail properties.
MRI has always been very responsive to helping me address my needs whether it be an issue with the software, a mistake I made or a customization question.
It can handle high volumes of data. The reporting is rather customizable as a general comment, and glitches are easily resolved.
Product is very user friendly for the end user.
MRI Software is highly customizable using the built-in toolkit. Integrations are easy to manage using built-in or custom APIs.
Pros and Cons from Hostfully Property Management Platform users
+15
The platform and the people are amazing. They're always growing and working to improve all that they do.
I received no reminder that the two-week trial was coming to an end and that I would be charged. No notification nor receipt when they made TWO separate charges to my card.
Not only, Game-changing for operations and increased revenue , but also peace of mind knowing team members have better access to operationsto help make them successful in their various support roles.
I expected that there would be an email reminder that the trial was coming to an end - not an unreasonable expectation but sadly it is.
Ease of use and partnership and integration with other useful programs/companies. Orbirental customer support is great and always responsive.
Internal web booking site is awful. You really need to build your own external website via Wix or Wordpress and add Hostfully's widgets.
We have been working with Orbi for a few months now and have been very impressed with their product. They have been great to work with to make their software fit our needs.
Not the correct response when there is a problem; the correct response is to pick up the phone and sort it out today - not next week.
After many demos we finally bumped into this startup that gave us the service and attention that we required. Great team, great attitude and a great product.
The software has very good references and the functionalities are complete. The cost is high but the product is good.
The Wordpress plug-in looks great on my website, I was able to get bookings and payments seamlessly within 30 hour of starting a free account.
My revenues have increased immensely not just as a direct result of better channel integration but for the simple fact that I have so much more free time. Free time equals more marketing, etc.
OUTSTANDING customer support with quick response time, a "there are no stupid questions" attitude, and very responsive to requests for enhancement.
I like the concept of some of the *advertised* features of the software - direct API connections with Top 4 platforms + a booking widget for your website + the price seemed reasonable.
I enjoyed that it was easy to use and navigate.
The integrations and ease of use make this product invaluable to our operation.
I liked what it promised but it didn’t deliver.
We utilized the booking engine to build out our website and the automated messages saved us countless hours of work.
The platform and the people are amazing. They're always growing and working to improve all that they do.
I received no reminder that the two-week trial was coming to an end and that I would be charged. No notification nor receipt when they made TWO separate charges to my card.
Not only, Game-changing for operations and increased revenue , but also peace of mind knowing team members have better access to operationsto help make them successful in their various support roles.
I expected that there would be an email reminder that the trial was coming to an end - not an unreasonable expectation but sadly it is.
Ease of use and partnership and integration with other useful programs/companies. Orbirental customer support is great and always responsive.
Internal web booking site is awful. You really need to build your own external website via Wix or Wordpress and add Hostfully's widgets.
We have been working with Orbi for a few months now and have been very impressed with their product. They have been great to work with to make their software fit our needs.
Not the correct response when there is a problem; the correct response is to pick up the phone and sort it out today - not next week.
After many demos we finally bumped into this startup that gave us the service and attention that we required. Great team, great attitude and a great product.
The software has very good references and the functionalities are complete. The cost is high but the product is good.
The Wordpress plug-in looks great on my website, I was able to get bookings and payments seamlessly within 30 hour of starting a free account.
My revenues have increased immensely not just as a direct result of better channel integration but for the simple fact that I have so much more free time. Free time equals more marketing, etc.
OUTSTANDING customer support with quick response time, a "there are no stupid questions" attitude, and very responsive to requests for enhancement.
I like the concept of some of the *advertised* features of the software - direct API connections with Top 4 platforms + a booking widget for your website + the price seemed reasonable.
I enjoyed that it was easy to use and navigate.
The integrations and ease of use make this product invaluable to our operation.
I liked what it promised but it didn’t deliver.
We utilized the booking engine to build out our website and the automated messages saved us countless hours of work.
The platform and the people are amazing. They're always growing and working to improve all that they do.
I received no reminder that the two-week trial was coming to an end and that I would be charged. No notification nor receipt when they made TWO separate charges to my card.
Not only, Game-changing for operations and increased revenue , but also peace of mind knowing team members have better access to operationsto help make them successful in their various support roles.
I expected that there would be an email reminder that the trial was coming to an end - not an unreasonable expectation but sadly it is.
Ease of use and partnership and integration with other useful programs/companies. Orbirental customer support is great and always responsive.
Internal web booking site is awful. You really need to build your own external website via Wix or Wordpress and add Hostfully's widgets.
We have been working with Orbi for a few months now and have been very impressed with their product. They have been great to work with to make their software fit our needs.
Not the correct response when there is a problem; the correct response is to pick up the phone and sort it out today - not next week.
After many demos we finally bumped into this startup that gave us the service and attention that we required. Great team, great attitude and a great product.
The software has very good references and the functionalities are complete. The cost is high but the product is good.
The Wordpress plug-in looks great on my website, I was able to get bookings and payments seamlessly within 30 hour of starting a free account.
My revenues have increased immensely not just as a direct result of better channel integration but for the simple fact that I have so much more free time. Free time equals more marketing, etc.
OUTSTANDING customer support with quick response time, a "there are no stupid questions" attitude, and very responsive to requests for enhancement.
I like the concept of some of the *advertised* features of the software - direct API connections with Top 4 platforms + a booking widget for your website + the price seemed reasonable.
I enjoyed that it was easy to use and navigate.
The integrations and ease of use make this product invaluable to our operation.
I liked what it promised but it didn’t deliver.
We utilized the booking engine to build out our website and the automated messages saved us countless hours of work.
Pros and Cons from AppFolio Property Manager users
+15
We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.
With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.
Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.
This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.
Would prefer if the tenants had pop up warnings and info when they are report in maintenance.
The system for scheduling and paying vendors is very easy and wonderful to have integrated into the recordkeeping for the units.
If I have trouble figuring something out, then I submit a request and they either respond by email with how to do it or they will call and walk you through it.
Batch invoicing is nice in that it pulls the data in for my review/edit quickly. I like the ability to copy (Repeat Bill) an invoice.
It has so many great functions and I love how everything is all connected.
The "What's New" features are something that is looked forward to whenever they roll out. The ease of use is great and makes it very easy to onboard new employees and cross-train existing staff.
Easy to find everything in one place. Customer service has been outstanding.
I love appfolio and it really is built for property managers and their tenants to have a overall better renting experience.
Our owner loves the ease with which we can give him reports and answer his questions on costs etc all the way down to the individual door level.
I really liked having a team I wish that team would continue. I've been a promoter of Appfolio for the most part I do think it's user friendly.
Customer support has been super helpful in coaching and explaining what I am doing wrong when I have an issue.
Has been a great investment for our company and with our expansion into other real estate it has allowed us to grow without any hiccups.
It is integrated with my website so it is easy for prospects to apply. I can use appfolio from anywhere in the world on my cell phone or tablet.
We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.
With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.
Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.
This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.
Would prefer if the tenants had pop up warnings and info when they are report in maintenance.
The system for scheduling and paying vendors is very easy and wonderful to have integrated into the recordkeeping for the units.
If I have trouble figuring something out, then I submit a request and they either respond by email with how to do it or they will call and walk you through it.
Batch invoicing is nice in that it pulls the data in for my review/edit quickly. I like the ability to copy (Repeat Bill) an invoice.
It has so many great functions and I love how everything is all connected.
The "What's New" features are something that is looked forward to whenever they roll out. The ease of use is great and makes it very easy to onboard new employees and cross-train existing staff.
Easy to find everything in one place. Customer service has been outstanding.
I love appfolio and it really is built for property managers and their tenants to have a overall better renting experience.
Our owner loves the ease with which we can give him reports and answer his questions on costs etc all the way down to the individual door level.
I really liked having a team I wish that team would continue. I've been a promoter of Appfolio for the most part I do think it's user friendly.
Customer support has been super helpful in coaching and explaining what I am doing wrong when I have an issue.
Has been a great investment for our company and with our expansion into other real estate it has allowed us to grow without any hiccups.
It is integrated with my website so it is easy for prospects to apply. I can use appfolio from anywhere in the world on my cell phone or tablet.
We love the constant features that are being added regularly. The ability for owners and tenants having their own portal is great.
With everything being automated the lack of a quick response from a human can be frustrating. The vacancy advertising link is also very frustrating.
Appfolio is a great software where we can keep track of all of the properties we manage. It has great functionality and features to keep track of all of the important information we need.
The transition was the worst experience we have had transitioning software and it's creating a lot of operating difficulties.
This software is just amazing. I work in the property management industry, and this software makes it so simple to manage all of our client's portfolios effectively and easily.
Would prefer if the tenants had pop up warnings and info when they are report in maintenance.
The system for scheduling and paying vendors is very easy and wonderful to have integrated into the recordkeeping for the units.
If I have trouble figuring something out, then I submit a request and they either respond by email with how to do it or they will call and walk you through it.
Batch invoicing is nice in that it pulls the data in for my review/edit quickly. I like the ability to copy (Repeat Bill) an invoice.
It has so many great functions and I love how everything is all connected.
The "What's New" features are something that is looked forward to whenever they roll out. The ease of use is great and makes it very easy to onboard new employees and cross-train existing staff.
Easy to find everything in one place. Customer service has been outstanding.
I love appfolio and it really is built for property managers and their tenants to have a overall better renting experience.
Our owner loves the ease with which we can give him reports and answer his questions on costs etc all the way down to the individual door level.
I really liked having a team I wish that team would continue. I've been a promoter of Appfolio for the most part I do think it's user friendly.
Customer support has been super helpful in coaching and explaining what I am doing wrong when I have an issue.
Has been a great investment for our company and with our expansion into other real estate it has allowed us to grow without any hiccups.
It is integrated with my website so it is easy for prospects to apply. I can use appfolio from anywhere in the world on my cell phone or tablet.
The support module is an excellent source to find out how to use features. The features of the software are great and I love the fact that our webpage is integrated with our software.
An example of nonsense: The navigation section under the page titles are a mess. When you're on the dashboard, it displays "HOME/REPORTS/DASHBOARD", why is it under reports, first of all.
The fact that it's very user friendly, tech support is amazing and a good value for the money.
The reports are limited and quite terrible actually. Most do not sort and only download to a PDF or CSV document.
Awesome software/platform and look forward to using at all our future self storage facilities. Great customer service and vast array of services that can be customized to our needs.
They even explain what I did wrong so I can easily fix future mistakes.
Excellent customer service, great price for what you receive, they handle all aspects of property management: payments, rental, customer service.
Need to block out dashboard page and revenue reports so only the Owner can review them,or change what a manager can view.
This is an affordable and customizable program with all the features of the more expensive products. The customer service is quick and responsive.
Everything has been fantastic. Very affordable for our facility.
It has been a wonderful experience from the start so far. I've been able to do everything I need for my small company.
Easy Storage Solutions has been extremely friendly and understanding while we were getting set up. They had us started with a day or two with features, templates, and a website.
So easy to use and the support is outstanding.
Easy to use, and customer service is the best of any customer service I've used for anything.
I have confidence that my software is doing what it should and that my storage business is running smoothly.
We are a new customer with Easy Storage Solutions and have not had any problems getting setup and running. Their Support team are friendly and easy to work with.
Gate integration was a snap. Highly recommend Easy Storage Solutions.
The software is easy to navigate and the training videos were informative. If there was anything that we did not understand, the support team has been very responsive in helping us.
The support module is an excellent source to find out how to use features. The features of the software are great and I love the fact that our webpage is integrated with our software.
An example of nonsense: The navigation section under the page titles are a mess. When you're on the dashboard, it displays "HOME/REPORTS/DASHBOARD", why is it under reports, first of all.
The fact that it's very user friendly, tech support is amazing and a good value for the money.
The reports are limited and quite terrible actually. Most do not sort and only download to a PDF or CSV document.
Awesome software/platform and look forward to using at all our future self storage facilities. Great customer service and vast array of services that can be customized to our needs.
They even explain what I did wrong so I can easily fix future mistakes.
Excellent customer service, great price for what you receive, they handle all aspects of property management: payments, rental, customer service.
Need to block out dashboard page and revenue reports so only the Owner can review them,or change what a manager can view.
This is an affordable and customizable program with all the features of the more expensive products. The customer service is quick and responsive.
Everything has been fantastic. Very affordable for our facility.
It has been a wonderful experience from the start so far. I've been able to do everything I need for my small company.
Easy Storage Solutions has been extremely friendly and understanding while we were getting set up. They had us started with a day or two with features, templates, and a website.
So easy to use and the support is outstanding.
Easy to use, and customer service is the best of any customer service I've used for anything.
I have confidence that my software is doing what it should and that my storage business is running smoothly.
We are a new customer with Easy Storage Solutions and have not had any problems getting setup and running. Their Support team are friendly and easy to work with.
Gate integration was a snap. Highly recommend Easy Storage Solutions.
The software is easy to navigate and the training videos were informative. If there was anything that we did not understand, the support team has been very responsive in helping us.
The support module is an excellent source to find out how to use features. The features of the software are great and I love the fact that our webpage is integrated with our software.
An example of nonsense: The navigation section under the page titles are a mess. When you're on the dashboard, it displays "HOME/REPORTS/DASHBOARD", why is it under reports, first of all.
The fact that it's very user friendly, tech support is amazing and a good value for the money.
The reports are limited and quite terrible actually. Most do not sort and only download to a PDF or CSV document.
Awesome software/platform and look forward to using at all our future self storage facilities. Great customer service and vast array of services that can be customized to our needs.
They even explain what I did wrong so I can easily fix future mistakes.
Excellent customer service, great price for what you receive, they handle all aspects of property management: payments, rental, customer service.
Need to block out dashboard page and revenue reports so only the Owner can review them,or change what a manager can view.
This is an affordable and customizable program with all the features of the more expensive products. The customer service is quick and responsive.
Everything has been fantastic. Very affordable for our facility.
It has been a wonderful experience from the start so far. I've been able to do everything I need for my small company.
Easy Storage Solutions has been extremely friendly and understanding while we were getting set up. They had us started with a day or two with features, templates, and a website.
So easy to use and the support is outstanding.
Easy to use, and customer service is the best of any customer service I've used for anything.
I have confidence that my software is doing what it should and that my storage business is running smoothly.
We are a new customer with Easy Storage Solutions and have not had any problems getting setup and running. Their Support team are friendly and easy to work with.
Gate integration was a snap. Highly recommend Easy Storage Solutions.
The software is easy to navigate and the training videos were informative. If there was anything that we did not understand, the support team has been very responsive in helping us.