RIO Genesis Pricing, Features, Reviews & Comparison of Alternatives

RIO Genesis

Real estate brokerage & office management software

4.8/5 (35 reviews)

RIO Genesis overview

RIO Genesis is a cloud-based real estate brokerage software which is designed to assist real estate agents, brokers, service providers, and institutional sellers with managing administrative functions, with tools for daily task automation, paperless transactions, team management, recruiting, marketing, reporting, and more.

RIO Genesis provides users with tools to manage front and back office business functions. Paperless transaction management allows users to automate transaction tasks and document collection, with transaction checklists for controlling compliance. Offers can be submitted online, and users can accept, counter, or reject offers with a single click. The notification dashboard automatically alerts users when a new offer has been submitted. Property files can be stored for up to 7 years, and e-signed documents are automatically loaded into the system. Properties and contacts can be imported in bulk, and transaction expenses can be tracked. Users can also customize their workspace so that they are only presented with relevant elements and tasks.

Email integration in RIO Genesis allows users to send out emails with attached documents and photos directly from their account. Internal chat enables inter-office communication, with user chat logs automatically stored. With the built-in CRM and marketing system, users can manage prospects and leads, create automated email drip campaigns, setup custom web pages for individual agents, promote listings on Twitter and Facebook, and access a library of professionally-designed flyers. The recruiting and retention system includes automated recruitment campaigns, and is designed to maintain a high touch rate with existing agents.


Starting from
Pricing options
Value for money
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Business size



United States

Supported languages

RIO Genesis screenshot: RIO Genesis includes tools for managing properties, staff, expenses, portfolios, clients, and moreRIO Genesis Office: paperless, compliant, automated Real Estate OfficeRIO Genesis screenshot: Properties can be assigned to agents individually or in bulkRIO Genesis screenshot: Auto-triggered tasks can be created as part of the paperless transaction systemRIO Genesis screenshot: Offers can be received, managed, and responded to onlineRIO Genesis screenshot: The recruiting system enables users to create automated recruiting campaignsRIO Genesis screenshot: Property listings can be posted onlineRIO Genesis screenshot: Email integration & internal chat allow users to communicate with internal and external contacts from within RIO GenesisRIO Genesis screenshot: Reports can be configured to suit users' requirementsRIO Genesis screenshot: Tasks in the task list are highlighted in red when past dueRIO Genesis screenshot: Drip email marketing campaigns can be created in RIO Genesis

RIO Genesis reviews

Value for money
Ease of use
Customer support
Monica D Falciani

Best Real Estate Software out there!

Used daily for 2+ years
Reviewed 2016-11-10
Review Source: Capterra

My office has been using RIO Genesis for several years. We find that it is easy to use and keeps all of our documents in order. The staff has it open all day long adding to it then in the mornings I come in and run a few reports and I can see exactly what my staff accomplished yesterday. It's fantastic. Over the years there has been questions about something or the other, the customer service is quick to respond and either give me the answer or find a solution to my problem. I use several platforms in my real estate business, equator, resnet, dispo/exceleras, pyramid, Freddie, etc and I find that RIO gives me much more information and is a great platform for all of my real estate needs.It's easy to use and stores all of the information that we need to complete a real estate transaction.

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Erica Jade

RIO Changed the trajectory of my business!

Used daily for 2+ years
Reviewed 2016-11-15
Review Source: Capterra

RIO Genesis has given me the ability to streamline all of the processes of my business in one easy to use online system. I was used to tracking by spreadsheet and email for 10 plus years before I implemented RIO Genesis into my daily routine. I was an old school broker who didn't want to change my ways because they worked for me. The RIO support team cared about my business and worked with me for the transition. To this day they are always available any time I need their assistance. I can now manage my business between the two states I practice in without the stress of missing a step which gives me the freedom to hustle up more business and get a little down time in for myself because I have the extra time on hand from eliminating extra, useless steps in every task at hand! Thank you so much! Top notch system with quality support! Ability to organize information on each transaction, online access, storage system for documents and photos, and I can track the progress of each employee in the system.

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Chip Julien

I started using less than a year ago and I don't know how we ever got along without it!

Used daily for 6-12 months
Reviewed 2017-07-14
Review Source: Capterra

RIO Genesis has helped us to organize easily in one platform. It so easy to customize that we are able to use it for all types of business including REO and corporate, Commercial and retail residential. The contact management is great and integrates easily for communication and notes between all parties in a transaction. I especially like that we can allow access to certain but not all parts of the same file. For example, an assistant can have access to specific on a file to work on, like contract & lender information, but no access to the client's contact information unless given access by the lead agent. No worries about client privacy issues or an agent getting a client list and moving to another firm!we are able to integrate both REO and retail listings and customize easily the contact management is great because it allows us to sort contacts by type (business client vs homeowner) and allows for notes on files and contacts

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Terri Allen

Great member of the team.

Used daily for 1-2 years
Reviewed 2016-11-16
Review Source: Capterra

This program is a game changer. It is easy to use and keeps everything in one neat package. The whole team can see what each other is doing and how the client is reacting. It has been a great additions to the team.It keeps everything organized and in front of me.

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Sarah Lin

Easy to use System for my Real Estate Office

Used daily for 2+ years
Reviewed 2016-11-15
Review Source: Capterra

Rio Genesis is a great software system. Our office and team members have been using it now for several years and we dont know what we'd do without it. We are able to assign tasks through the portal, stay on track with timelines, and track our expenses. The system has so many functions and features that NO other system has. In addition, there is a Vault that stores your file after you close for a minimal fee, which allows the Brokers to stay in compliance. has a lot of different features makes things easier for real estate agent and staff easy to use

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RIO Genesis pricing

Starting from
Pricing options
Free trial
View Pricing Plans

RIO Professional: $99/month

RIO Office: $299/month

RIO Office Complete: $499/month

RIO Genesis features

Activity Dashboard
Activity Tracking
Automatic Notifications
Contact Database
Customizable Reporting
Document Storage
Email Notifications
Expense Tracking
Template Management

Accounting Management (30 other apps)
Automatic Reminders (24 other apps)
Client Portal (30 other apps)
Electronic Payments (29 other apps)
Maintenance Scheduling (25 other apps)
Reporting & Statistics (39 other apps)
Search Functionality (30 other apps)
Self Service Portal (29 other apps)
Task Management (23 other apps)
Third Party Integration (25 other apps)
Work Order Management (23 other apps)

Additional information for RIO Genesis

Key features of RIO Genesis

  • Custom dashboard
  • Data import & export
  • Activity logs
  • Document library
  • Customizable user roles
  • Custom property fields & attributes
  • eSignature
  • Online offer submission
  • Offer management
  • Email notifications
  • Acquisition escalation
  • Email integration
  • Bulk contact upload
  • Calendar
  • Internal chat
  • Referral management
  • Vendor database
  • Expense tracking
  • Client tracking
  • Automated bid requests
  • Shortsale management
  • Social media integration
  • Workflow template creation
  • Compliance management
  • Custom reporting
  • Automated marketing campaigns
  • Custom CRM fields
  • Customizable user permissions
View All Features


Agents can manage, respond to, and accept online offers on their properties, with the ability to accept and reject offers with one click, and upload documents required by buyers’ agents.

Email integration allows users to send property photos, documents, and files from within RIO Genesis, and internal chat simplifies inter-office communication.

Notifications for offers, acquisitions, and short sales are automatically displayed to users in the notification dashboard.

Custom workspaces for each user or role can be created with customizable permissions, and system roles with pre-populated user permissions to streamline setup.

The built-in CRM and marketing tools can be used to send out automated email drip campaigns, set up custom web pages for individual agents, promote property listings on Facebook and Twitter, and more.