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dotloop

4.7
(625)

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Real estate transaction management software

(18)

dotloop Pricing, Features, Reviews and Alternatives

dotloop FAQs

Who owns Dotloop?

The online real estate service Zillow owns Dotloop.


How do I use Dotloop?

To use Dotloop, create an account to make your first online workspace, known as a "loop." In this loop, you will be able to interact with clients and agents, upload documents, choose templates, add people, work with interactive documents, set up Flat PDFs, and share and sign documents.


How do I sign a Dotloop document?

To sign a Dotloop document, first open the intended document. Make sure the field is assigned to you, then click "Sign Now" and adopt your signature.


How much does Dotloop cost?

Dotloop offers an Agents plan that costs $31.99/month for real estate agents. Two other plans—Teams and Brokers—are available, but you must contact Dotloop directly for custom pricing.


How do I merge documents in Dotloop?

To merge loops in Dotloop, select "View Details" inside a loop and click on "Merge Loops." From there, search and select the loop that you want to merge with the already opened one and confirm.


What is Dotloop used for?

Dotloop is used for sharing files, editing forms, compliance, and e-signing by real estate professionals.


Does Dotloop have an app?

Yes, Dotloop has an app both for Android and iOS devices.

dotloop product overview

Price starts from

31

Per month

Flat Rate

What is dotloop?

Dotloop replaces your standalone form creation, e-sign, and real estate systems with an all-in-one platform that empowers you to work smarter, get deals done faster, and streamline your business with real-time visibility into your transactions.

Key benefits of using dotloop

  • With dotloop, complete the signature, sign, scan and send process without having to print anything off.

  • All transactions are visible through the broker dashboard, instantly accessible through one log in.

  • All agents are kept in the loop by working collaboratively, in real-time from the same platform.

  • Easily sign your own your own documents. eSignatures are 100% valid and secure. Each signature is authenticated by coupling a user's email address with their password.

  • Create an unlimited number of loops. Open a new one for every transaction or project.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Videos
    Live Online
    In Person
    Documentation
    Webinars

    Not sure about dotloop? Compare it with a popular alternative

    Starting from

    31

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    19

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    dotloop pricing information

    Value for money

    4.6

    /5

    625

    Starting from

    31

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    dotloop features

    Functionality

    4.6

    /5

    625

    Total features

    62

    6 categories

    Most valued features by users

    Contact Management
    Document Management
    Reporting & Statistics
    Activity Dashboard
    Alerts/Notifications
    Third Party Integrations
    Data Import/Export
    Task Management

    Functionality contenders

    dotloop users reviews

    Overall Rating

    4.7

    /5

    625

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.15/10
    Rating distribution

    5

    4

    3

    2

    1

    497

    90

    20

    6

    12

    Pros
    Enjoy using, good for document keeping, and e-signatures. With small improvements it would be amazing.
    Really like the ease of the is software. I really like how easy it's to send documents to my clients and the ease of sharing.
    I am lucky to have a support staff person in our office who helped me get started when I had a few questions. However, it was very simple to transition to this and I love it.
    Cons
    If you make a mistake on a form and send it out, fixing the mistake erases all signatures and you have to resend. Understandable why this occurs but can become frustrating.
    Dotloop is full garbage help, and dead ends when trying to cancel. You can only cancel if you make an appointment.
    Concerned that our customer's data is no longer private and they are discouraging our clients from using us as professionals. For that reason, I don't know how long I will stay with it.

    Overall rating contenders

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    Tigran K.

    Owner

    Real Estate, self-employed

    Review source

    Overall Rating

    Nice software for real estate deals

    Reviewed 2 years ago

    Transcript

    Tigran: Hi, my name is Tigran. I'm a small business owner. I would like to give dotloop a rating of five....

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    Frankee C.

    Director of Marketing

    Real Estate, 51-200 employees

    Review source

    Overall Rating

    Useful for so many real estate tasks

    Reviewed 3 years ago

    Transcript

    Frankee C.: My name is Frankee. I'm the Director of Marketing. I rate dotloop a five out of five. For...

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    Sibrena "Bre" M.

    Real Estate, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Dotloop Review

    Reviewed 3 years ago

    I was first introduced to Dotloop about 6 years ago. It has helped streamline the listing and sales process for our agents tremendously . Having the ability to allow people to view and sign document via the internet is such a time and deal saver. Can't imagine doing business without it!

    Pros

    Ease of use and ability to use anywhere.

    Cons

    It tends to be a bit slow at times opening loops and folders.

    Vendor response

    Hi Sibrena - thanks for taking the time to share your thoughts on dotloop. We're excited to hear that dotloop has helped streamline the listing and sales process for your agents. Best, Nick Wright Customer Marketing Manager

    SL
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    Shaylah L.

    Real Estate, 201-500 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy for Real Estate Clients to Use

    Reviewed 5 years ago
    Pros

    My clients find this very easy to use from their mobile devices.

    Cons

    I started with the trial version. But I wasted some loops on practice and when I went back to erase them and use them for real loops, it made me purchase a full version even though I only had 1 or 2 official loop that had been sent to clients for signing. I wish I could copy and paste text boxes as they are often redundant. I also wish the text boxes weren't so finicky - if you need to edit the text...

    KB
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    Kathryn B.

    Real Estate, 10,001+ employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Very clunky software

    Reviewed 4 years ago

    This is a computerized solution to a paperwork issue....unfortunately the designers do not understand the Real Estate business which varies throughout the country. California is probably the most document-heavy transaction process in the US. You'd think they'd design a system that would work in CA because then it will work for all of the other states.

    Pros

    I don't have to copy pages of documents for a physical file.

    Cons

    Can only enter one item per category. But in Real Estate we may have 5 or 6 amendments, 3 contingency removals, etc. In this system, you enter Contingency #1. Then when you have Contingency #2, you must join 1 and 2 together in your computer and then load this new scan which eliminates the earlier submission. How stupid? Why not allow more than one item to be submitted in any category?

    Vendor response

    Hi Kathryn, thanks for taking the time to share your feedback. We're sorry to hear that you've had a bad experience using dotloop. You can upload as many of any document as needed. When uploading documents, you are not required to add them to an existing placeholder setup by your broker. You can upload the documents directly into the Loop and keep them separate from the other copies. For example, you may upload Contingency #1 and add it to the placeholder. When you need to add Contingency #2, add it to the Loop and do not replace Contingency #1. This way, you can have both contingencies visible in the Loop. Kathryn -- hopefully the above info is helpful. Please call into support if you encounter more issues.

    JG
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    Jeniffer G.

    Accounting, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Dotloop review

    Reviewed 3 months ago
    Pros

    Its interface and the ease of using dotloop amongst transactions and parties

    Cons

    Nothing I like least about dotloop as of today

    JS
    AvatarImg

    Jenifer S.

    Real Estate, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Love it but don't like that Zillow owns it :(

    Reviewed 3 years ago

    It's been great other than the Zillow buyout.

    Pros

    I love almost everything about it - there are quite a few features that would be nice to add, but overall it's my favorite

    Cons

    The thing I like least is that Zillow owns it now. Everyone in my company is leaving DotLoop because of the conflict of interest and the way Zillow has stabbed us in the back as agents. Concerned that our customer's data is no longer private and they are discouraging our clients from using us as professionals. For that reason, I don't know how long I will stay with it. :(

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