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Rural Billing Logo

Utility billing software solution.

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Rural Billing - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Rural Billing overview

What is Rural Billing?

Rural Billing is a utility billing software designed for small utilitybusinesses in rural areas. The solution allows users to create customer profiles and set up tariff plans. Users can create multiple rate plans based on a combination of services offered.

Rural Billing interfaces with third-party meter vendors such as Sensus, Neptune, Mueller, Master Meter, and more. Key features linclude electronic billing and online payments. The solution allows users to add as many customers as needed. It is compatible with many meter-reading programs.

Starting price

2550flat rate

Rural Billing’s user interface

Ease of use rating:

Rural Billing pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(6)
5(50)

What do users say about Rural Billing?

Reviewers indicate Rural Billing’s customer support is responsive, friendly, and consistently helpful, making it easy for them to resolve issues quickly. They appreciate that the support team provides clear guidance, follows up on concerns, and incorporates user suggestions into updates, which they find reassuring and effective. They say the program is user-friendly and simple to navigate, with an easy setup process and intuitive design. Most find it straightforward to learn, even without formal training, and say it makes their jobs easier by reducing complexity compared to other systems they have used.

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Who uses Rural Billing?

Based on 56 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Utilities
Government Administration
Government Relations
Nonprofit Organization Management

Use cases

Utility Billing
Utility Management Systems

Rural Billing's key features

Most critical features, based on insights from Rural Billing users:

Billing & invoicing
Rate management
Metered billing
Work order management
Electronic payments
Meter data management

All Rural Billing features

Features rating:

Customer management
Penalty/Cut-Off processing
Reporting & statistics
Transaction history
Online payments
Non-Metered billing
Payment collection
ACH payment processing
Commenting/Notes
For electricity
For natural gas
For trash
For water
Historical reporting
User management

Rural Billing alternatives

Rural Billing logo

Starting from

2550

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Submeter Billing logo
visit website

Starting from

100

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Diversified Billing logo
visit website

Starting from

3

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Starnik logo
visit website

Starting from

1

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Rural Billing pricing

Value for money rating:

Starting from

2550

One-time payment

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Rural Billing price and value

Value for money rating:

To see what individual users think of Rural Billing's price and value, check out the review snippets below.

“I LOVE how the tech support can go into your computer and help you with anything you need!!!! I think it is a great help to any company that they send the billing sheets out without even asking.”
SS

Sandra S.

Office Manager

“We are a small community that needed a solution that was easy to impliment and maintain. This solution was perfect for what we needed from both a cost perspective and functionality.”
CW

Chad W.

Village President

Rural Billing customer support

What do users say about Rural Billing customer support?

Customer support rating:

We analyzed 25 verified user reviews to identify positive and negative aspects of Rural Billing customer support.

Widely noted by reviewers, the support team is quick to respond and consistently resolves issues in a timely manner.

A large number of users find customer support easy to contact, helpful, and always willing to walk them through any problems.

Support options

Phone support
Email/help desk

Training options

Documentation

To see what individual users say about Rural Billing's customer support, check out the review snippets below.

“The Redline support group is top notch and they go out of their way to work with their customers to ensure that problems are taken care of in a timely manner.”

CW

Chad W.

Village President

“The software has been extremely user friendly. When I cannot figure something out, support has been very helpful and timely with all of my requests. ”

SM

Stephanie M.

“Customer support is always available and any questions are answered in a timely manner. ”

SD

Susan D.

Office Admin

Rural Billing FAQs

Q. What type of pricing plans does Rural Billing offer?

Rural Billing has the following pricing plans:
Starting from: $2550.00
Pricing model: One Time License
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Rural Billing?

Rural Billing has the following typical customers:
Freelancers, Small Business


Q. What languages does Rural Billing support?

Rural Billing supports the following languages:
English


Q. Does Rural Billing offer an API?

No, Rural Billing does not have an API available.


Q. What level of support does Rural Billing offer?

Rural Billing offers the following support options:
Phone Support, Email/Help Desk

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