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Last updated: April 2026

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423 software options

Smith.ai logo

Smith.ai: A superior 24/7 customer engagement solution.

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North America-based live chat agents respond 24/7 to sales and service inquiries in English and Spanish. We capture, screen, and convert new leads, and assist clients. We offer the superior experience of an in-house receptionist, not a cheap offshore "live chat" vendor that feels like a call center.

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LiveAdmins logo

Real-time live chat software

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LiveAdmins allows you to set up your own live chat widget on your website. You can also manage all of your customers' chats from one place—the LiveAdmins dashboard. You can also record and replay conversations in case you want to revisit a past conversation with a customer.

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Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Smartsupp live chat connects you with your visitors. Automate FAQ replies via chatbot to save time and resolve customer inquiries fast, access visitor data and metrics to understand your target audience and customer needs, and take advantage of multichannel communication all on a single dashboard.

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Magic logo

Everything local businesses need to grow online

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Effortlessly boost sales and reputation with Magic. Streamline communication, increase reviews, and drive sales with our easy-to-use platform. Try it free for 14 days and harness the power of customer reviews for your business.

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SMS API logo

Communicate, connect, convert.

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Our SMS API is a fast, customizable program designed to fit your company's communication needs by reliably sending and receiving text messages from around the world.

Esendex's API is quick and easy to integrate, leveraging developer guides in multiple languages.

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TourOpp GO logo

Tour operator management solution

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With the use of automated SMS, TourOpp can streamline your communication with customers, saving you a ton of time and money, increasing your number of bookings, and generating more reviews.

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LogMeIn Rescue logo

Remote support for helpdesks, call centers and organizations

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Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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Subiz logo

Website-integrated Live Chat Software

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Support customer when they need, make them happy, and boost your sale

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Whistle Messaging logo

No. 1 Guest Messaging Platform for Hospitality

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Whistle is a cloud-based guest messaging software designed to help businesses in the hospitality industry communicate with customers, manage tasks, automate workflows, and more on a unified platform. Administrators can send documents to clients and collect electronic signatures.

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Ocelot logo

AI-driven student engagement software for higher education

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Ocelot platform connects students from several institutions and allows them to engage with a conversational AI bot. Students can ask questions from multiple departments, and the AI will provide personalized answers. Key features include live chat, AI chatbot, counseling center, and text campaigns.

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Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

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Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

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NuVidio logo

NuVidio

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NUVIDIO is a video call platform that allows businesses to securely connect with customers through one-on-one video chats. The software features end-to-end encryption, customizable backgrounds, and integration with CRM systems to provide a seamless customer experience. NUVIDIO aims to bring transparency and trust to digital customer service through its comprehensive video call solution.

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respond.io logo

The first minute makes or breaks the customer experience.

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Manage chats, calls, emails, campaigns and CRM data on our AI-powered platform for instant replies that drive 3x more revenue.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

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Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

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Helpwise logo

Communication and workflow management software

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Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

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Korra logo

Answers - Spot On!

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Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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ThriveDesk logo

Customer experience software for small businesses

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ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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ChatHQ logo

Customer engagement software for marketing agencies

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ChatHQ is a customer engagement software designed to generate more leads, increase sales revenue, simplify customer support, and accelerate product adoption for digital marketing agencies. It offers dynamic engagement tools, advanced live chat, AI-powered knowledge bases, and comprehensive analytics.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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Cue logo

The platform for better customer service

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Chat with customer in real-time across digital channels.

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Fleep logo

A flexible messenger for team communication and file sharing

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A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations

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Botsify logo

Live chat and conversational AI solution

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Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

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uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

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RingCentral Engage Digital logo

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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