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Last updated: April 2026

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423 software options

Richpanel logo

Ecommerce Customer Service Helpdesk and CRM

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Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.

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Support Board logo

Smart chat for better support and marketing

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Support Board is a chat and support platform that empowers businesses to streamline customer communication with AI-driven chatbots and a system optimized for conversational marketing.

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hello24.ai logo

Conversational commerce platform

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DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Cugic logo

Live chat capabilities for conversing with website visitors

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Cugic is an online live chat and a help desk solution for small and medium-sized businesses keen to engage with customers in real time via existing web channels

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TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

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Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

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AIO logo

Omnichannel marketing and digital communication software

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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

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Chat Metrics logo

Conversation as a Service (CaaS) live chat software

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Chat Metrics is a live chat software designed to help businesses communicate with website visitors in real-time and improve overall lead conversion rates. Organizations can maintain a history of chats, view transcripts and download them in CSV format according to requirements.

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Blazeo logo

Ignite your growth with Blazeo

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We are an ad conversion platform. As a tech-enabled services business, the services we provide include lead capture, lead qualification, appointment setting, and retainer signing. The tools we use to do this include live chat, voice call centers, virtual assistant, and SMS
communications.

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TocToc logo

Technological solutions to digitize growth

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TocToc digitalizes the process of client onboarding. It features video identification, electronic document management, dematerialization, and more.

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LiveCaller logo

Live chat and customer communications management software

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LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.

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Instabot logo

Conversations that Increase Conversions

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Instabot is a powerful, flexible, and easy to use chatbot service built by experts. Have your first custom bot built for you, or deploy your own in minutes. Instabot uses NLP and AI to gain knowledge quickly and answer hundreds of questions over time.

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Whautomate logo

WhatsApp automation and customer engagement platform

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Whautomate is a platform that leverages WhatsApp to provide businesses with automation and customer engagement tools, allowing users to streamline workflows, save time, and optimize sales.

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Twilio Flex logo

Omnichannel customer communications system

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Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

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Quest logo

AI-based customer engagement platform

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Questera is an AI-based customer engagement platform that uses autonomous agents to optimize user interactions across multiple channels. The platform features pre-configured AI agents for email lifecycle marketing, user segmentation, omnichannel journey orchestration, ad retargeting, data analysis, and growth engineering. Questera integrates with existing technology stacks including CRM systems, customer data platforms, and marketing tools such as Salesforce, Snowflake, and HubSpot.

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Crisp logo

All-in-one multi-channel solution for customer messaging

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More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.

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ELMA365 logo

Low-code business process management (BPM) software

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ELMA365 is a low-code business process management (BPM) software that helps businesses model, monitor, execute, and manage projects and tasks.

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Brosix logo

Secure instant messenger for teams and businesses

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Brosix is a cloud-based messaging platform for teams, offering real-time chat, file transfer, voice/video calls, screen sharing, broadcast messaging, and more - all in a private, fully administrable network with cross-platform support and 5,000+ app integrations.

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Flinkit logo

Sales, Marketing, Lead Generation, B2B Commerce

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WhatsApp Business platform for Sales and Marketing

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CRM Messaging logo

Bringing businesses closer to customers

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CRM Messaging Live Chat enables real-time customer engagement, AI automation, and lead capture. Provide instant support, assign chats to team members, automate replies with AI, and convert visitors into customers—ensuring faster response times, better interactions, and improved customer satisfaction

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Interakt logo

Supercharged Customer Engagement and Support platform.

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Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications

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Digital Clienteling logo

The Live Commerce Platform

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Digital Clienteling is a comprehensive solution designed to enhance online customer experiences through live video and chat co-shopping functionalities. With a focus on fostering meaningful interactions, it offers a range of features to streamline the path the checkout.

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Thrio logo

Contact center technology. Done right.

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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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Biocoded logo

Cloud-based platform for managing secured communication

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Biocoded is a cloud-based security platform that allows businesses to securely share messages and files via a unified portal. It offers features like encrypted private messaging, group chat, voice and video conferencing, self-destructing messages, secure file sharing, and tamper-proof IoT access, and more.

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VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

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Free textual chat

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Melibo logo

No-code chatbot building solution

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melibo is a cloud-based tool that allows customer services teams to build their own chatbot without any coding. melibo has an integrated live chat solution which perfectly matches the chatbot. The AI helps in the live chat by giving the agents suitable answer suggestions.

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