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Top Rated Utility Management Systems Software with Customer management

Last updated: May 2026

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30 software options

MuniBilling logo

MuniBilling

Cloud-based utility billing and property management software

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MuniBilling is a cloud-based utility billing and property management software with configurable features for municipalities, government, and private companies

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El Dorado Utility Billing logo

El Dorado Utility Billing

Utility billing solution for property owners

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El Dorado Utility Billing is a cloud-based utility billing solution designed to assist municipalities, property managers & metered service providers with automated bill calculation & invoice creation. Key features include usage consumption tracking, customer account management & financial reporting.

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Starnik logo

Starnik

Cloud-based utility billing for energy providers & customers

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UtilityTrakR is a cloud-based utility billing solution for energy providers, offering customizable management features, field support, portal access & analytics

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Rural Billing logo

Utility billing software solution.

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Running a small utility company is easier with Rural Billing. You’ll get the tools you need—without the headaches or hefty price tags of complicated software.

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AMCS Utility Billing logo

Effortless billing: Track customers, meters, invoices & more

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Utility billing provides management systems , reporting systems as well as integration via our open API. many customers us this API for system integration

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Tridens Monetization logo

The innovative cloud billing and invoice management software

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We help electric, gas, water, waste, heating, and services utilities adapt to continued industry transformation with flexible, modular solutions that support every aspect of the customer lifecycle.

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Muni-Link logo

Cloud-based utility billing software

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Muni-Link is a cloud-based utility billing solution which includes a customer portal, e-billing, customer notifications, backflow management, online payment processing, built-in CASS certification, & more. No upfront hardware or software to buy!

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Emvisage logo

Emvisage automates even the most challenging workflows.

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If your workflow is complex, time consuming and involves 30 or more people - then Emvisage is for you. Emvisage centralises all job information, making it easy to share information between operations and the field, automate workflow, field reports, site inspections, customer communications and more.

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SilverBlaze Customer Portal logo

Self-Service customer portal solution to build relationships

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The Silverblaze Customer Portal is a self-service web portal that integrates billing, online payments and service alerts into a single web portal. The solution provides customers with self-help tools to manage their utilities, reducing call valume and monitoring portal usage. Additionally, the system allows users to maintain relationships with customers through push notifications that deliver regular updates on upcoming payments, service outages and more.

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NovaVue logo

Cloud based reporting for electrical and energy.

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A cloud-based solution for electrical and energy data monitoring, analysis, reporting, and alarming.

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TrueContext logo

The field service workflow platform for the connected worker

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TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale.

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Skybill Utility Billing logo

Utility billing platform on Dynamics 365 BC platform, CIS

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Solution made on Microsoft Dynamics 365 Business Central base, all ERP functionality, reporting accounting + utility billing, + client portal + customizations

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Oracle Energy and Water logo

Utility billing and management solution

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Oracle Utilities is an integrated platform designed to help businesses in the utility industry manage assets, networks, meter data, mobile workforce, and more. It provides Analytics & DataRaker platforms to draw actionable insights into asset reliability, load distribution, demand response & more.

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Dynamics Billing logo

Recurring usage based billing with situational pricing.

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Advanced usage billing and situational pricing software. Product / Service catalog optimized to reduce costs; Advanced invoicing; Collections; Connect to payment provider of choice; AR sub-ledger and integration to accounting software of choice; Built on Microsoft Dynamics.

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SMART360 logo

Water & Wastewater, Electric Cooperatives, Gas Software.

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SMART360 is a unified operations platform for small and mid-sized utilities, covering CIS, billing, MDM, work orders, and asset management in one system. Purpose-built for water, electric, and gas utilities. Go live in 20–24 weeks. Pay-per-meter pricing with no large upfront license.

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Zego logo

Elevate the resident experience

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Zego helps operators modernize the resident experience to boost retention and improve efficiency. With our industry-leading mobile resident experience management platform, residents enhance their day-to-day living and on-site staff manages their daily tasks within a single, user-friendly app.

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Utilmate logo

Comprehensive utility billing solution

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Utilmate is a comprehensive utility billing solution that helps businesses streamline their invoicing and customer communication processes. It offers an all-in-one system for utility companies that serve multi-tenanted homes and businesses. The platform allows users to easily set up and manage billing operations, reducing time to market and improving efficiency.

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Onesait Utilities logo

Electric Utilities - Municipalities, Cooperatives, IOUs

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Onesait Utilities includes the intelligent management of plants and networks to the incorporation of the prosumer and renewable energy.

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MaxBill logo

Multi-Utility, Energy, High Tech, Telecom.

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MaxBill Utility Billing System facilitates service providers' business growth by giving the full control over the company's operations, allowing for easy introduction and control of new services, partner onboarding and customer experience management.

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

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SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.

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authorize.net logo

Payment processing across multiple channels

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authorize.net supports payment processing by helping businesses accept credit card and eCheck payments online, in person, via mobile devices, and more. The product offers a range of features, including online payments, mobile point of sale, virtual point of sale, phone payments, eCheck payments, digital invoicing, and fraud protection. It provides account updater and recurring payments capabilities to help businesses manage payments.

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Diversified Billing logo

Innovations in Utility Billing and Customer Service

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Diversified Billing helps utilities and authorities providing water, sewer, trash, gas or electric services manage their billing, payment processing, customer service and field service. Available for your LAN or as a Cloud app.

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Methodia Utility & Telecom Suite logo
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Utility Management Software

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Methodia is a modular cloud platform that helps utilities manage customer lifecycle, billing, revenue, and asset operations with clarity and control. The platform is designed for complex environments that require flexibility, integration, and operational reliability.

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Fluentgrid UHES logo
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Data collection software

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Fluentgrid UHES is a meter data collection system designed to streamline the process of gathering data from electricity, water, and gas meters, as well as sensors and field devices. The platform enables managers to configure and collect large volumes of data from various types and makes of meters, sensors, and field devices.

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Infizo Usage logo
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Cloud-based utility tracking and management software

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Infizo Usage is a cloud-based software that helps businesses monitor utility usage, manage sustainability goals, and optimize maintenance management.

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