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Utility Management Systems Software with Self Service Portal (2026)

Last updated: March 2026

Utility Management Systems Software Key Features

    Based on 100 user opinions, we identified 6 features that are important for any product in Utility Management Systems Software

  • Work Order Management

    Creating, assign, and track jobs and/or tasks for work orders

    Average user rating

    4.5

  • Workflow Management

    Create, design and manage workflows for repetitive tasks

    Average user rating

    4.6

  • Activity Dashboard

    Dashboard to view the status of ongoing processes, identify current incidents and track past activities

    Average user rating

    4.8

  • Customizable Reports

    Alter the layout and content of reports

    Average user rating

    4.3

  • Data Visualization

    Graphical representation of data

    Average user rating

    4.4

  • Mobile Access

    Access software remotely via mobile devices

    Average user rating

    4.2
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27 software options

PerformYard logo

Cloud-based employee performance management software

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PerformYard is an AI-powered employee performance management solution that streamlines employee reviews, goals, feedback, 1:1 meetings, and employee engagement.

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authorize.net logo

Payment processing across multiple channels

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authorize.net supports payment processing by helping businesses accept credit card and eCheck payments online, in person, via mobile devices, and more. The product offers a range of features, including online payments, mobile point of sale, virtual point of sale, phone payments, eCheck payments, digital invoicing, and fraud protection. It provides account updater and recurring payments capabilities to help businesses manage payments.

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BOSS811 logo

BOSS811 - A Cloud based One Call Ticket Management Solution

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BOSS811 is Cloud based One Call Ticket Management Solution for the Damage Prevention Industry. BOSS811 increases efficiency, reduces cost, is easy to use, and enables Utilities manage excavation requests. BOSS Solutions also provides an award winning Help Desk Software solution.

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Muni-Link logo

Cloud-based utility billing software

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Muni-Link is a cloud-based utility billing solution which includes a customer portal, e-billing, customer notifications, backflow management, online payment processing, built-in CASS certification, & more. No upfront hardware or software to buy!

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On-Demand HVAC logo

Overtime HVAC services and billing automation platform

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Overtime HVAC is a cloud-based HVAC services and billing automation platform that fulfills overtime HVAC requests automatically through existing building management systems, following user-defined rules and protocols. The solution removes the need for manual inputs that can lead to billing errors.

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MuniBilling logo

Cloud-based utility billing and property management software

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MuniBilling is a cloud-based utility billing and property management software with configurable features for municipalities, government, and private companies

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Submeter Billing logo

Submeter reading and invoice management solution

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Submeter Billing lets building owners and property management teams streamline processes related to submeter reading and billing. It can be used with various existing utility meters for measuring water, electricity & gas to automate invoice generation & capture consumption details.

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El Dorado Utility Billing logo

Utility billing solution for property owners

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El Dorado Utility Billing is a cloud-based utility billing solution designed to assist municipalities, property managers & metered service providers with automated bill calculation & invoice creation. Key features include usage consumption tracking, customer account management & financial reporting.

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

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SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.

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Tridens Monetization logo

The innovative cloud billing and invoice management software

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We help electric, gas, water, waste, heating, and services utilities adapt to continued industry transformation with flexible, modular solutions that support every aspect of the customer lifecycle.

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Diversified Billing logo

Innovations in Utility Billing and Customer Service

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Diversified Billing helps utilities and authorities providing water, sewer, trash, gas or electric services manage their billing, payment processing, customer service and field service. Available for your LAN or as a Cloud app.

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SilverBlaze Customer Portal logo

Self-Service customer portal solution to build relationships

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The Silverblaze Customer Portal is a self-service web portal that integrates billing, online payments and service alerts into a single web portal. The solution provides customers with self-help tools to manage their utilities, reducing call valume and monitoring portal usage. Additionally, the system allows users to maintain relationships with customers through push notifications that deliver regular updates on upcoming payments, service outages and more.

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Elements XS logo

GIS-Centric Asset and Work Management Software

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GIS-Centric Asset and Work Management software for local government and utilities. From Service Orders to Permitting, from Preventive Maintenance to Citizen Engagement, Elements XS has your organization covered.

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Starnik logo

Cloud-based utility billing for energy providers & customers

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UtilityTrakR is a cloud-based utility billing solution for energy providers, offering customizable management features, field support, portal access & analytics

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Fieldshare logo

One Platform for ARO, Site Closure, and Field Activities.

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Fieldshare streamlines work order management by linking tasks to assets, locations, and projects. Track status, activity, costs, and documentation in real time, improving coordination, accountability, and operational efficiency.

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Skybill Utility Billing logo

Utility billing platform on Dynamics 365 BC platform, CIS

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Solution made on Microsoft Dynamics 365 Business Central base, all ERP functionality, reporting accounting + utility billing, + client portal + customizations

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MaxBill logo

Multi-Utility, Energy, High Tech, Telecom.

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MaxBill Utility Billing System facilitates service providers' business growth by giving the full control over the company's operations, allowing for easy introduction and control of new services, partner onboarding and customer experience management.

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Dynamics Billing logo

Recurring usage based billing with situational pricing.

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Advanced usage billing and situational pricing software. Product / Service catalog optimized to reduce costs; Advanced invoicing; Collections; Connect to payment provider of choice; AR sub-ledger and integration to accounting software of choice; Built on Microsoft Dynamics.

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Utilmate logo

Comprehensive utility billing solution

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Utilmate is a comprehensive utility billing solution that helps businesses streamline their invoicing and customer communication processes. It offers an all-in-one system for utility companies that serve multi-tenanted homes and businesses. The platform allows users to easily set up and manage billing operations, reducing time to market and improving efficiency.

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SMART360 logo

Water & Wastewater, Electric Cooperatives, Gas Software.

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SMART360 is an Al-enabled Smart Utility Platform designed to meet the needs of small and mid-sized utilities. It is a unified platform for managing customer experience, meter data management, work order management, billing and payments, and asset management.

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Energy & Utilities Cloud logo
(0)

Energy and utility management software

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Energy & Utilities Cloud by Salesforce helps businesses streamline utility customer service management and engagement operations via a unified platform. It enables employees to communicate with suppliers, capture and store customer data in a centralized repository, and conduct predictive analytics.

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Invoice Cloud logo
(0)

Online billing and invoicing solution

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Invoice Cloud, an EngageSmart solution, provides online bill payment services for utilities, local government, insurance, and consumer finance. The SaaS platform offers a complete, and secure electronic bill and payment solution that can be configured to meet the unique needs of any organization. It engages customers throughout the payment process to deliver enhanced e-payment adoption rates.

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Methodia Utility & Telecom Suite logo
(0)

Utility Management Software

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Methodia's end-to-end utility management software covers the complete lifecycle in energy retail to help business customers achieve their goals. Utility & Telecom Suite optimises and automates business processes in the utility industry which lead to bigger profits and improved customer satisfaction.

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Cogsdale logo
(0)

Billing, HR & finance management solution for public sector

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Cogsdale’s robust billing software has been designed to accommodate the complex billing requirements of utilities and municipalities.

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i3 Public Sector logo
(0)

Unified solution for government organizations

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i3 Public Sector is a cloud-based solution that helps various public organizations manage transportation, collections, utilities, court cases, and other operations. The application allows users to view and monitor their projects and track performance and tasks via a unified portal.

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