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Overtime HVAC Logo

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Overtime HVAC services and billing automation platform

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Overtime HVAC Pricing, Features, Reviews and Alternatives

Overtime HVAC FAQs

Q. What type of pricing plans does Overtime HVAC offer?

Overtime HVAC has the following pricing plans:
Starting from: $7800.00/year
Pricing model: Subscription


Q. Who are the typical users of Overtime HVAC?

Overtime HVAC has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Overtime HVAC support?

Overtime HVAC supports the following languages:
English


Q. Does Overtime HVAC support mobile devices?

Overtime HVAC supports the following devices:
Android, iPad, iPhone


Q. Does Overtime HVAC offer an API?

No, Overtime HVAC does not have an API available.


Q. What level of support does Overtime HVAC offer?

Overtime HVAC offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

Overtime HVAC product overview

Price starts from

7800

/user

Per year

What is Overtime HVAC?

Overtime HVAC is a cloud-based HVAC services and billing automation platform that fulfills overtime HVAC requests automatically through existing building management systems, following user-defined rules and protocols. The solution removes the need for manual inputs that can lead to billing errors.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Live Online
Videos
In Person
Webinars
Documentation

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Overtime HVAC logo

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Starting from

7800

/user

Per year

Free plan
Free trial
Pricing range

Starting from

49

Per month

Other

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Overtime HVAC pricing information

Value for money

4.8

/5

51

Starting from

7800

/user

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Overtime HVAC features

Functionality

4.8

/5

51

Total features

29

2 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Third-Party Integrations
Reminders
Activity Tracking
Billing & Invoicing
Customizable Reports
Communication Management

Functionality contenders

Overtime HVAC users reviews

Overall Rating

4.8

/5

51

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.1/10
Rating distribution

5

4

3

2

1

42

9

0

0

0

Pros
The software is so user friendly and the customer support is great. I cam into my role within the year and it could not have been easier to get acclimated with.
I do not believe we have had any questions on how to access the site since we have launched and in my eyes that is a really good thing.
The ease of this software for our clients use, is perfect.
Cons
If there is an error it is usually the tenant user making the error and not engineering.
I have used the Genea software on a regular basis for the over two tears and have yet to encounter an issue with running reports or navigating through the system.
Sometimes can be confusing while adding specific time zones.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Real Estate, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy to use

Reviewed 4 years ago
Pros

How is it is for my customers to use. The fact that it operates not only HVAC but also lighting operations as well

Cons

There is a disconnect between the terminology used by this product and the terminology used by my industry

Vendor response

Thank you for taking the time to write us a review! We are stoked to hear that both you and your tenants are finding value in our product :)

CF
AvatarImg

Cynthia F.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thank you, Genea!

Reviewed 4 years ago

My overall experience with overtime HVAC would be excellent. It has eased on tenant billing, tenants are able to request at their leisure and not wait for us to submit the request for them, and customer service at Genea is fabulous!

Pros

This software is very user friendly. There is no guessing game when requesting overtime HVAC online or as the administrator when I need to assist a tenant with canceling a request or modifying. I also like that it generates the tenant billing, which makes it easier on our end.

Cons

Not sure, if I may not have seen this feature, but it would be great to be able to request recurring weekend requests only through the portal. I seemed to have not been able to do that. It only gave me the option to do recurring week requests.

Vendor response

Thank you for your review and feedback! Great news, we do have the ability to support weekend-only recurring requests! We would love the opportunity to assist you in getting this taken care of. Please contact a member of our 24/7 support team, contact information is available on the login page.

TG
AvatarImg

Tommie G.

Mechanical or Industrial Engineering, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Quality and ease of use.

Reviewed 4 years ago

Response time for HVAC, heating and lightning request for after hours use.

Pros

Ease and response time for our customers

Cons

Dialogue for our industry for specific refuser.

Vendor response

Thank you for your review and feedback!

CJ
AvatarImg

Cary J.

Facilities Services, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ease of Genea use

Reviewed 4 years ago

We have a hi-rise office building, and our tenants love it. The mobile app is great, and all-in-all it's a very effective product that is well received.

Pros

This is a cutting edge after-hours HVAC platform that is easy to use and administer both from a end-user and admin level. New customers are set up with ease, and is pretty much ready to go. Customer support is unparalleled, again from a user and admin end. Monthly bill-back costs and reports are generated with ease and are spot-on accurate. The technology is monitored numerous ways, and should something hiccup (a power failure or internet disruption for example), Genea is on it with a remedy on the way.

Cons

Monthly costs have gone up and it's something we need to account for.

Vendor response

Ecstatic to hear that you and your tenants are loving and finding value in our OTHVAC product! Thank you so much for your review :)

AB
AvatarImg

Allen B.

Real Estate, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Genea - The Real Deal with Tracking Overtime HVAC Use

Reviewed 4 years ago

The ease of producing reports coupled with the amount of reimbursed money collected through Tenant bill-backs clearly out weights the monthly cost of the Genea software billing...hands down the BEST Software and value for the money!

Pros

The level of detail the Genea Report produces by floor and by zone and how the translates to usage in preparing the Tenants monthly bill-back charges.

Cons

I have used the Genea software on a regular basis for the over two tears and have yet to encounter an issue with running reports or navigating through the system.

Vendor response

Thank you so much for taking the time to leave us a review! So happy to hear you and your tenants are loving and finding value in our product!

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