Smartwaiver vs WaiverFile

Docusign

Adobe Acrobat

Brandfolder

Wherewolf

Parafait

omniSign

Compare Smartwaiver and WaiverFile based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

ROLLER

ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues to help businesses deliver improved guest experiences.

WaiverSign

WaiverSign is an online, cloud-based waiver software solution for businesses of all types, enabling users to create custom digital waivers, agreements and release of liability contracts that are sharable to a participant via phone, desktop, computer or on-site kiosk for review, signature and storage

WaiverFile

WaiverFile is a web-based solution for the digital collection of waiver forms via a business's website, email, or on-site kiosks, using a branded URL to share forms featuring customizable questions, collect required data, capture electronic signatures, sync customer data and manage check-ins

Smartwaiver is an online waiver solution that allows users to convert waivers into a digital smart waiver through online forms that can be signed from any place via any device. Once signed, legal documents and participant data are stored in a secure, online database which can be accessed anytime.

Access Controls/Permissions

Alerts/Notifications

Customer Database

Customizable Fields

Customizable Templates

Data Import/Export

Data Synchronization

Document Management

Drag & Drop

Email Management

Forms Management

Full Text Search

Mobile Signature Capture

Multi-Language

Multi-Location

Offline Access

Online Signing

Photo Capture

QR Codes

Searchable Database

Search/Filter

Secure Data Storage

Status Tracking

Third-Party Integrations

User Management

Version Control

Waiver Kiosk

Smartwaiver

Web-based

Android

iPhone

iPad

Basic

Executive Director

Now we have to pull up every waiver, look at the time and date, tag it with a specific program location, and then filter by tags, one location at a time.

Owner

Seasonal usage options- you can turn the level of waivers needed up and down based on seasonal volumes.

This is quite a challenge for our seniors customer due to them not a tech savvy.

Program Admin

Volunteers can just download and register the kiosk app and it is easily administered via the admin console.  

Manager

We could store forms we do not need at the time, and organize the ones we do.

Our initial reason for adding Smartwaiver was to reduce the amount of paper we were using for liability waivers.

Managing Director

Customisable form, looks like our branding, is simple for the customer to use, easy dshboard on the backend.

It would be nice to link the Minor Waiver to the Adult Waiver as customers get a bit irritated when they have to input the same infomation again.

Owner/operator

I wish it was able to capture multiple consents, because my clients dont listen and keep doing these over and over

We have overcame the long waiting lines at our venue for our weekly events, and thanks to Smartwaiver we can send the waivers in advancaed an provide the customer a faster check-in experience

We are saving trees and storage from all the paper waivers we had to keep in the past.

Partner

Excellent, we are a seasonal business and can even adjust our plan monthly according to our demand

I like that it tracks who is on site, if you go in and out the person in the system.

Owner, Artist

The ability to send clients links to the waivers I need.

We were able to go to a completely touches check in, with waivers completed before customers arrived

All activities take place outdoors, so our coaches have the waivers on their phones.  

The product delivers most everything that we need at a third of the cost of high end competitors

I use Smartwaiver for our hiking tours and beekeeping experiences.

The electronic waiver is a game changer and for repeat customers, they are one and done.

It send them an email reminder at the end of the year that their waiver was signed.

We need to have participants sign waivers whenever they join our program.  

Easy to use; easy to set up kiosks, good customer support, storage, reliability, takes picture of customer which is so helpful

Customers tick medical issue, but fail to complete any details.

Smartwaiver does just what we need as a moderate sized kayak tour operator.  

Some things could not be customized for our business

I can have the folks coming to the field fill this out prior to ever coming out.

They don't have to complete waivers every visit.

I eliminated all paper from my business at the gym.  

Chief Instructor

This product is easy to use and frees up administration to be able to work more efficiently.

The system is very intuitive for both admins and customers.

This season sees it integrated with picthrive, bravo SW team :)

Digital Marketing Manager

How easy Smartwaiver is to use and scaleable for the varied needs of our business.  

Perhaps it feels a little dated aesthetically.

Owner/operator 

Not many improvements needed that I can see.

Co-Founder

Would like to be able to place certain content in a coloured box to call out critical information.

The search feature makes this super easy.

Great customer support and very responsive on questions.

The support team has been great to deal with.  

Owner 

Easy to use for both users and customers.

Content Creator

Smartwaiver is one of the best (if not THE best) e-signing programs I have come across.

It´s really easy to integrate it with other software like Starboard Suite

Owner/Tour Guide

It was extremely easy to set up and I no longer have piles of signed waivers that I need to store!

Minister with Students

They can get everything taken care of without the need for an extra trip and it's easy for last minute forms to be completed right away.

It's another way Smartwaiver has saved me time.

Associate Pastor

This tool is especially useful since it creates a simple & straightforward form, and allows people to fill out one form for multiple people.

Kiosk mode is excellent and the user experience is smooth.

Waivers

Customer Support

Ease of Use

Pricing

Setup

Booking

Bugs and Issues

Check-in Process

Kiosk

Customization Options

Small Business

Large Enterprises

Mid-size Business

Freelancers

SW Development

Electronic, HIPAA-Compliant waiver signing system with event-based organization and robust workflow tools to make collecting and organizing e-waivers fast and easy!

Activity Dashboard

Age Verification

Approval Process Control

Archiving & Retention

Audit Trail

Conditional Logic

Contact Management

Contract/License Management

Customizable Branding

Data Security

Electronic Signature

Encryption

Event Management

Expiration Management

File Sharing

Marketing Management

Mobile Access

Multi-Party Signing

Real-Time Data

Registration Management

Reminders

Renewal Management

Reporting & Statistics

Signature Capture

Signature Creation

Single Sign On

Team Collaboration

Template Management

Two-Factor Authentication

Video Management

Workflow Management

Startup

Business

Growth

Premium

Enterprise

High Volume

It would also include information on how to use WaiverFile to manage and secure data, as well as how to use WaiverFile for customer service, compliance, and reporting.

Sales and Operations

QR code system for waiver signing is so easy to use.

Sales/Marketing Manager

The customer service has been amazing and promptly answered any questions I had.  

Office manager

Ease of use, and collecting data, reports are great and customer support has been on top of all of my questions.

Smartwaiver vs WaiverFile Comparison (2026)

Smartwaiver

WaiverFile

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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