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WaiverFile

Cloud-based electronic release waiver form signing solution

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WaiverFile Pricing, Features, Reviews and Alternatives

WaiverFile product overview

Price starts from

$

15

/momonth
Usage Based

What is WaiverFile?

WaiverFile is an online solution that enables eventing and service provision businesses to electronically issue, collect and archive digital waiver release forms. Administered via a company's website, email, or on-site kiosks by virtue of sharable custom URL links and therefore accessible across all web-enabled devices, WaiverFile is offered across scalable SaaS packages. Priced to meet the requirements of startups all the way up to Enterprise and higher volume level, contract-free subscription plans include 150-4000+ waivers per month and unlimited cloud storage. The system allows waiver forms to be created featuring customizable questions and custom form fields, capturing customer data authenticated by their initial and signature. This can be performed by mouse or on touchscreens with finger or stylus and is stored and retained as necessary electronic evidence for identifying the particular form. A copy of each waiver is then stored within WaiverFile's secured database, with zip file archives made available for download on demand or automatically delivered weekly.

Key benefits of using WaiverFile

  • WaiverFile is a cloud-based, digital waiver form signing solution designed to assist and streamline the waiver collection process for businesses offering events and parties, giving customers the ability to sign and return forms from any web-enabled device or kiosk.


  • A centralized dashboard-based UI provides access to a Waiver Monitor that doubles as a check-in screen during event day management, facilitating the tracking of customers who have successfully signed their release waiver and have arrived for attendance.


  • The system functions by providing users with a custom, branded WaiverFile URL that can be shared for remote sign in or setup within a browser on-site, with repeat customers able to create a password for secure account access.


  • WaiverFile's form editor allows custom questions to be created by adding custom form fields including text box, paragraphs, checkboxes, multiple choice (radio buttons), dropdown lists and numerical input boxes, with drag and drop editing for convenient reordering.


  • Additional features include built-in reporting capabilities for data filtering and export, while WaiverFile also synchronizes collected customer data with other popular third-party applications and services such as MailChimp, Constant Contact and Signpost.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    Documentation
    Webinars
    Videos

    WaiverFile pricing information

    Value for money

    4.9

    /5

    28

    Price starts from

    $

    15

    /momonth
    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    WaiverFile features

    Functionality

    4.8

    /5

    28
    Total Features31 1 categories

    Most valued features by users

    Document Storage
    Access Controls/Permissions
    Activity Dashboard
    Reporting & Statistics
    Search/Filter
    Document Generation
    Third Party Integrations
    Customizable Templates

    Functionality contenders

    WaiverFile users reviews

    Overall rating

    5.0

    /5

    28

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.69/10
    Rating distribution

    5

    4

    3

    2

    1

    28

    0

    0

    0

    0

    Pros
    I like its flexibility, dashboard and the way it handles events. They are very responsive to improvement suggestions that we make and are quick to implement them.

    JB

    James B.

    Also, the price is great for the quality of service and they keep update with more features. I'm so happy I found this software.

    SY

    SONIA Y.

    I send my clients to the website they read and click to agree and I get an email immediately. I love it because it's reliable and easy.

    AS

    Anthony S.

    Cons
    M mobile for my business and don’t have a stable administrative office, so I don’t have to worry about losing waivers.

    SA

    Shannon A.

    Cutting check in time in 1/2 for the customer. Other waiver software made us type in each name as we checked in each guest to search for the waiver.

    CL

    Cee L.

    With the waiver file they have to input name, signature date, address & email. Don’t like that the media & liability waiver are 2 forms & you have to enter same info again.

    JC

    Jennifer C.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent services, they know how to listen and to tailor the solution. Great job!!

    Reviewed 4 years ago

    Streamlining our processes and get rid of paper.

    Pros

    I started the process of looking into improving my process around waivers. I put all my specific requirements and send them over 4 different vendors. 75% responded and for some reason, I like the answer from the owner of the company. I start the process to get the free trial to start looking into the product to make sure it was going to work for us. Remember that all companies are different and a single solution can't fit all business. Few emails later and a phone call allows us to get the solution that fits. 10 days later I was able to launch it.

    Cons

    At first, I realized they do not have an app for Droid or iPhone but realized quickly this is an advantage as any customer can use their own phone to sign the waiver. No need for an app.

    Vendor response

    Thanks for the review, Laurent! We're so happy to hear that WaiverFile is working well for you. We're also working on iOS and Android apps in which will allow for kiosk signing to continue if internet is lost, but as you say, signing works anywhere with no need for an app. Thanks again for taking the time to review!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Thank-you!

    Reviewed 2 years ago

    Incredible! I have dealt mostly with the rep who has been absolutely amazing. Thank-you!! I haven't even needed to try to reach out to anyone else because he is always helping and answering any questions I have. He has been helping from the beginning before we even signed up and I was just asking questions.

    Pros

    1. It is so easy to use. Just being able to play around and learn how to input different waivers myself was extremely handy because we are adding more waivers into our account each season. If I ever needed help or changes, it was done almost immediately! 2. The fact that group leaders can log in and view who has completed a waiver for their group is a game changer when we are dealing with hundreds of required forms a day. 3. Their customer service!!!

    Cons

    Nothing because any issue I may have had was taken care of so quickly by their amazing customer service.

    Vendor response

    Thanks so much for your review, Taryn! We're delighted that everything is working out so well for you!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Operation Comfort

    Reviewed 2 years ago
    Pros

    Able to use from the iPad when out and about at programs.

    Cons

    All the info you have to input. With the paper version of DSUSA waiver it only requires name, signature & date. With the waiver file they have to input name, signature date, address & email. Don’t like that the media & liability waiver are 2 forms & you have to enter same info again.

    Vendor response

    Thanks for your review, Jennifer! Regarding the specifics with that form, DSUSA specified that they wanted the two forms to be separate. I'll reach out to them to see if they would allow us to combine them, and/or make any of the extra fields optional. (Our software supports that, it's just the way it was decided to configure it). There's also an option to make it jump immediately to the second form...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best option for online waivers

    Reviewed 2 months ago

    After exploring a few different options with online waivers, I was happy to connect with WaiverFile. The customer service has been amazing and promptly answered any questions I had. The software is exactly what we needed and has proven to be well worth it already.

    Pros

    It is very easy to look up people to verify if they have signed a waiver for us this year. The features are easy to use. The customization is very helpful. The pricing is better than what I have explored through other sites.

    Cons

    I haven't found any as of yet. It has been a little over a month.

    Vendor response

    Thank you so much for taking the time to review us! We're delighted to hear that it's been working well for you!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Waiver System and Great Support

    Reviewed 3 years ago

    Very responsive and willing to listen to users to add new features. I have been using WaiverFile for over a year and I can not say enough good things about the product and the people who make it. I have been able to converse directly with their president, on many occasions, and have had outstanding responsiveness. It is very rare when your suggestions are acted upon by the company leader and not some customer service person located who knows where.

    Pros

    I like its flexibility, dashboard and the way it handles events. They are very responsive to improvement suggestions that we make and are quick to implement them. Until I started using WaiverFile, every other system I considered always involved some sort of compromise. With WaiverFile, I have what I exactly need.

    Cons

    I have no cons. Honest. This is one of the best experiences I have had with a software provider.

    Vendor response

    Thanks James! I¿m so happy to hear that you¿re satisfied with our service!

    WaiverFile FAQs and common questions

    WaiverFile has the following pricing plans:
    Starting from: $15.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    WaiverFile has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    WaiverFile supports the following languages:
    English


    WaiverFile supports the following devices:
    Android, iPhone, iPad


    Yes, WaiverFile has an API available for use.


    WaiverFile integrates with the following applications:
    Constant Contact, Zapier, Mailchimp, Microsoft Excel


    WaiverFile offers the following support options:
    FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

    Related categories