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WaiverFile
Cloud-based electronic release waiver form signing solution
Price starts from
19
Per month
Flat Rate
WaiverFile is an online solution that enables eventing and service provision businesses to electronically issue, collect and archive digital waiver release forms. Administered via a company's website, email, or on-site kiosks by virtue of sharable custom URL links and therefore accessible across all web-enabled devices, WaiverFile is offered across scalable SaaS packages. Priced to meet the requirements of startups all the way up to Enterprise and higher volume level, contract-free subscription plans include 150-4000+ waivers per month and unlimited cloud storage. The system allows waiver forms to be created featuring customizable questions and custom form fields, capturing customer data authenticated by their initial and signature. This can be performed by mouse or on touchscreens with finger or stylus and is stored and retained as necessary electronic evidence for identifying the particular form. A copy of each waiver is then stored within WaiverFile's secured database, with zip file archives made available for download on demand or automatically delivered weekly.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.9
/5
40
Starting from
19
Per month
Flat Rate
Value for money contenders
Functionality
4.9
/5
40
Total features
40
2 categories
Functionality contenders
Overall Rating
5.0
/5
40
Positive reviews
100
%
40
0
0
0
0
Overall rating contenders
Laurent C.
Management Consulting,
Used daily for less than 6 months
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Streamlining our processes and get rid of paper.
I started the process of looking into improving my process around waivers. I put all my specific requirements and send them over 4 different vendors. 75% responded and for some reason, I like the answer from the owner of the company. I start the process to get the free trial to start looking into the product to make sure it was going to work for us. Remember that all companies are different and a single solution can't fit all business. Few emails later and a phone call allows us to get the solution that fits. 10 days later I was able to launch it.
At first, I realized they do not have an app for Droid or iPhone but realized quickly this is an advantage as any customer can use their own phone to sign the waiver. No need for an app.
Thanks for the review, Laurent! We're so happy to hear that WaiverFile is working well for you. We're also working on iOS and Android apps in which will allow for kiosk signing to continue if internet is lost, but as you say, signing works anywhere with no need for an app. Thanks again for taking the time to review!
Breeann D.
Leisure, Travel & Tourism, 1-10 employees
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Customer service was top notch. I emailed a question and got a response within an hour. When we communicated further, I asked to speak to someone on the phone, they immediately called me. We were able to get so much sorted out during our call and [SENSITIVE CONTENT] customized my profile based on what our needs were. He was able to anticipate features we might need and showed me features that I wasn't aware of. If you are thinking of choosing WaiverFile, give them a call to see exactly what they can offer!
The software is great to use and offers features that make the tedious waiver job easier. Organization of the completed waivers and the features you can add like Events help to streamline that process.
it looked basic at first and I was worried about it being only for US customers. Perhaps it would be more attractive immediately for potential customers if there was a place to choose Canada. There were some issues with address fields because the default is set to USA.
Thanks so much for the review! We do have plans to make the address field offer different styles depending on country, so look out for those updates soon. In the meantime, the custom fields handle it. Thanks for taking time to share your feedback with us!
Jennifer C.
Health, Wellness and Fitness, 1-10 employees
Used weekly for less than 6 months
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Able to use from the iPad when out and about at programs.
All the info you have to input. With the paper version of DSUSA waiver it only requires name, signature & date. With the waiver file they have to input name, signature date, address & email. Don’t like that the media & liability waiver are 2 forms & you have to enter same info again.
Thanks for your review, Jennifer! Regarding the specifics with that form, DSUSA specified that they wanted the two forms to be separate. I'll reach out to them to see if they would allow us to combine them, and/or make any of the extra fields optional. (Our software supports that, it's just the way it was decided to configure it). There's also an option to make it jump immediately to the second form after completing the first, I'll make sure we have that enabled on your account since it's a new addition and may not be turned on. If the requirement is to still have two forms, this at least makes the flow easier. Thanks again for your feedback, we always strive to do all that we can to ensure the entire process is as easy as we can make it! Feel free to contact us if you have any other thoughts or questions!
Karie N.
Leisure, Travel & Tourism, 51-200 employees
Used daily for less than 6 months
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I'm impressed by how simple the process is! Not only that, but the other day we sent out 200 requests to our guests to sign a waiver, many of which began signing at the same time from links we sent them and WaiverFile handled each request without a hitch demonstrating how solid the platform is. The support is awesome!
Ease of set up and use, fast and responsive.
None so far. There are no cons so far...
Thanks for taking the time to submit a review! We're delighted to hear that WaiverFile is working so well for you :)
Christos S.
Sports, 11-50 employees
Used weekly for less than 6 months
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Our experience with Waiverfile has been nothing short of awesome. This system has allowed us to easily manage and ensure compliance with safety protocols in our organization. We are now able to quickly send waivers and forms to our parents and easily collect parent consent and signatures. The ability to track and manage all waivers in one central location has been a huge plus. We can easily review and monitor compliance in real time and make sure that everyone is kept up to date. Waiverfile has allowed us to take our organization to the next level of professionalism and safety. We are extremely pleased with how easy and efficient Waiverfile has been to use and would highly recommend it to anyone looking to take their organization to the next level.
WaiverFile is one of the best solutions for helping to facilitate the process of waivers and check-ins for children attending events. Its fast and easy check-in process makes it simple to keep track of who is attending and to ensure that each child has signed a waiver. Plus, the reporting tools available make it easy to keep records of all attendees and their emergency contact information. WaiverFile helps to make the check-in and waiver process much more efficient and organized. This makes it easier for our organization and event coordinators to ensure that all children attending are safe and accounted for.
It would be incredible to have a class that provides a comprehensive overview and understanding of the WaiverFile system. This class would give participants the opportunity to gain a deeper understanding of the system and how it works. It would cover topics such as the features of WaiverFile, how to set up and manage WaiverFile accounts, how to create and submit waivers, and how to manage and track waivers. It would also include information on how to use WaiverFile to manage and secure data, as well as how to use WaiverFile for customer service, compliance, and reporting. Additionally, the class would provide hands-on instruction on how to use WaiverFile for various tasks, such as creating waivers, managing WaiverFile accounts, and submitting waivers. In addition to providing detailed instruction on how to use WaiverFile, the class would also provide guidance on best practices for using WaiverFile to ensure the security of data and compliance with industry standards. Finally, the class would provide an opportunity to ask questions and get answers from WaiverFile experts, allowing participants to gain a better understanding of the system and how to use it to its fullest.
Thanks so much for taking the time to submit a review, Christos! That is a great idea about offering an online class to help learn everything that WaiverFile can do so you can make the most of it. We do offer online demos, but in the future we may add scheduled webinars as well. We're also working to add more how-to content (website content and also video tutorials) so stay tuned as we continue to build that out. Thanks again for taking the time to submit your feedback! We're always delighted to hear when our software is helping others so much.
WaiverFile has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of WaiverFile?
WaiverFile has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does WaiverFile support?
WaiverFile supports the following languages:
English
Q. Does WaiverFile support mobile devices?
WaiverFile supports the following devices:
Android, iPad, iPhone
Q. Does WaiverFile offer an API?
Yes, WaiverFile has an API available for use.
Q. What other apps does WaiverFile integrate with?
WaiverFile integrates with the following applications:
Constant Contact, Zapier, Mailchimp, Microsoft Excel
Q. What level of support does WaiverFile offer?
WaiverFile offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat