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WaiverFile Logo

Cloud-based electronic release waiver form signing solution

WaiverFile Pricing, Features, Reviews and Alternatives

WaiverFile product overview

Price starts from

19

Per month

Flat Rate

What is WaiverFile?

WaiverFile is an online solution that enables eventing and service provision businesses to electronically issue, collect and archive digital waiver release forms. Administered via a company's website, email, or on-site kiosks by virtue of sharable custom URL links and therefore accessible across all web-enabled devices, WaiverFile is offered across scalable SaaS packages. Priced to meet the requirements of startups all the way up to Enterprise and higher volume level, contract-free subscription plans include 150-4000+ waivers per month and unlimited cloud storage. The system allows waiver forms to be created featuring customizable questions and custom form fields, capturing customer data authenticated by their initial and signature. This can be performed by mouse or on touchscreens with finger or stylus and is stored and retained as necessary electronic evidence for identifying the particular form. A copy of each waiver is then stored within WaiverFile's secured database, with zip file archives made available for download on demand or automatically delivered weekly.

Key benefits of using WaiverFile

  • WaiverFile is a cloud-based, digital waiver form signing solution designed to assist and streamline the waiver collection process for businesses offering events and parties, giving customers the ability to sign and return forms from any web-enabled device or kiosk.


  • A centralized dashboard-based UI provides access to a Waiver Monitor that doubles as a check-in screen during event day management, facilitating the tracking of customers who have successfully signed their release waiver and have arrived for attendance.


  • The system functions by providing users with a custom, branded WaiverFile URL that can be shared for remote sign in or setup within a browser on-site, with repeat customers able to create a password for secure account access.


  • WaiverFile's form editor allows custom questions to be created by adding custom form fields including text box, paragraphs, checkboxes, multiple choice (radio buttons), dropdown lists and numerical input boxes, with drag and drop editing for convenient reordering.


  • Additional features include built-in reporting capabilities for data filtering and export, while WaiverFile also synchronizes collected customer data with other popular third-party applications and services such as MailChimp, Constant Contact and Signpost.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    Documentation
    Webinars
    Videos

    WaiverFile pricing information

    Value for money

    4.9

    /5

    40

    Starting from

    19

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    WaiverFile features

    Functionality

    4.9

    /5

    40

    Total features

    40

    2 categories

    Most valued features by users

    Document Management
    Access Controls/Permissions
    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    Third-Party Integrations
    Workflow Management
    Search/Filter

    Functionality contenders

    WaiverFile users reviews

    Overall Rating

    5.0

    /5

    40

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.82/10
    Rating distribution

    5

    4

    3

    2

    1

    40

    0

    0

    0

    0

    Pros
    My favorite feature is how fast and easy it is to reach help when I need it. If I don't understand how to use a component or know how to execute what I'm hoping to achieve, help is a quick email away.
    Also, the price is great for the quality of service and they keep update with more features. I'm so happy I found this software.
    I like its flexibility, dashboard and the way it handles events. They are very responsive to improvement suggestions that we make and are quick to implement them.
    Cons
    It looked basic at first and I was worried about it being only for US customers.
    Not a fault of WaiverFile, but it can be difficult for event hosts to understand the process sometimes. More training pieces for hosts.
    Cutting check in time in 1/2 for the customer. Other waiver software made us type in each name as we checked in each guest to search for the waiver.

    Overall rating contenders

    AvatarImg
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    Laurent C.

    Management Consulting,

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent services, they know how to listen and to tailor the solution. Great job!!

    Reviewed 7 years ago

    Streamlining our processes and get rid of paper.

    Pros

    I started the process of looking into improving my process around waivers. I put all my specific requirements and send them over 4 different vendors. 75% responded and for some reason, I like the answer from the owner of the company. I start the process to get the free trial to start looking into the product to make sure it was going to work for us. Remember that all companies are different and a single solution can't fit all business. Few emails later and a phone call allows us to get the solution that fits. 10 days later I was able to launch it.

    Cons

    At first, I realized they do not have an app for Droid or iPhone but realized quickly this is an advantage as any customer can use their own phone to sign the waiver. No need for an app.

    Vendor response

    Thanks for the review, Laurent! We're so happy to hear that WaiverFile is working well for you. We're also working on iOS and Android apps in which will allow for kiosk signing to continue if internet is lost, but as you say, signing works anywhere with no need for an app. Thanks again for taking the time to review!

    BD
    AvatarImg

    Breeann D.

    Leisure, Travel & Tourism, 1-10 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Customer Service Excellence

    Reviewed 3 years ago

    Customer service was top notch. I emailed a question and got a response within an hour. When we communicated further, I asked to speak to someone on the phone, they immediately called me. We were able to get so much sorted out during our call and [SENSITIVE CONTENT] customized my profile based on what our needs were. He was able to anticipate features we might need and showed me features that I wasn't aware of. If you are thinking of choosing WaiverFile, give them a call to see exactly what they can offer!

    Pros

    The software is great to use and offers features that make the tedious waiver job easier. Organization of the completed waivers and the features you can add like Events help to streamline that process.

    Cons

    it looked basic at first and I was worried about it being only for US customers. Perhaps it would be more attractive immediately for potential customers if there was a place to choose Canada. There were some issues with address fields because the default is set to USA.

    Vendor response

    Thanks so much for the review! We do have plans to make the address field offer different styles depending on country, so look out for those updates soon. In the meantime, the custom fields handle it. Thanks for taking time to share your feedback with us!

    JC
    AvatarImg

    Jennifer C.

    Health, Wellness and Fitness, 1-10 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Operation Comfort

    Reviewed 5 years ago
    Pros

    Able to use from the iPad when out and about at programs.

    Cons

    All the info you have to input. With the paper version of DSUSA waiver it only requires name, signature & date. With the waiver file they have to input name, signature date, address & email. Don’t like that the media & liability waiver are 2 forms & you have to enter same info again.

    Vendor response

    Thanks for your review, Jennifer! Regarding the specifics with that form, DSUSA specified that they wanted the two forms to be separate. I'll reach out to them to see if they would allow us to combine them, and/or make any of the extra fields optional. (Our software supports that, it's just the way it was decided to configure it). There's also an option to make it jump immediately to the second form after completing the first, I'll make sure we have that enabled on your account since it's a new addition and may not be turned on. If the requirement is to still have two forms, this at least makes the flow easier. Thanks again for your feedback, we always strive to do all that we can to ensure the entire process is as easy as we can make it! Feel free to contact us if you have any other thoughts or questions!

    KN
    AvatarImg

    Karie N.

    Leisure, Travel & Tourism, 51-200 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Happy Admin!

    Reviewed a year ago

    I'm impressed by how simple the process is! Not only that, but the other day we sent out 200 requests to our guests to sign a waiver, many of which began signing at the same time from links we sent them and WaiverFile handled each request without a hitch demonstrating how solid the platform is. The support is awesome!

    Pros

    Ease of set up and use, fast and responsive.

    Cons

    None so far. There are no cons so far...

    Vendor response

    Thanks for taking the time to submit a review! We're delighted to hear that WaiverFile is working so well for you :)

    CS
    AvatarImg

    Christos S.

    Sports, 11-50 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Tool

    Reviewed a year ago

    Our experience with Waiverfile has been nothing short of awesome. This system has allowed us to easily manage and ensure compliance with safety protocols in our organization. We are now able to quickly send waivers and forms to our parents and easily collect parent consent and signatures. The ability to track and manage all waivers in one central location has been a huge plus. We can easily review and monitor compliance in real time and make sure that everyone is kept up to date. Waiverfile has allowed us to take our organization to the next level of professionalism and safety. We are extremely pleased with how easy and efficient Waiverfile has been to use and would highly recommend it to anyone looking to take their organization to the next level.

    Pros

    WaiverFile is one of the best solutions for helping to facilitate the process of waivers and check-ins for children attending events. Its fast and easy check-in process makes it simple to keep track of who is attending and to ensure that each child has signed a waiver. Plus, the reporting tools available make it easy to keep records of all attendees and their emergency contact information. WaiverFile helps to make the check-in and waiver process much more efficient and organized. This makes it easier for our organization and event coordinators to ensure that all children attending are safe and accounted for.

    Cons

    It would be incredible to have a class that provides a comprehensive overview and understanding of the WaiverFile system. This class would give participants the opportunity to gain a deeper understanding of the system and how it works. It would cover topics such as the features of WaiverFile, how to set up and manage WaiverFile accounts, how to create and submit waivers, and how to manage and track waivers. It would also include information on how to use WaiverFile to manage and secure data, as well as how to use WaiverFile for customer service, compliance, and reporting. Additionally, the class would provide hands-on instruction on how to use WaiverFile for various tasks, such as creating waivers, managing WaiverFile accounts, and submitting waivers. In addition to providing detailed instruction on how to use WaiverFile, the class would also provide guidance on best practices for using WaiverFile to ensure the security of data and compliance with industry standards. Finally, the class would provide an opportunity to ask questions and get answers from WaiverFile experts, allowing participants to gain a better understanding of the system and how to use it to its fullest.

    Vendor response

    Thanks so much for taking the time to submit a review, Christos! That is a great idea about offering an online class to help learn everything that WaiverFile can do so you can make the most of it. We do offer online demos, but in the future we may add scheduled webinars as well. We're also working to add more how-to content (website content and also video tutorials) so stay tuned as we continue to build that out. Thanks again for taking the time to submit your feedback! We're always delighted to hear when our software is helping others so much.

    WaiverFile FAQs

    Q. What type of pricing plans does WaiverFile offer?

    WaiverFile has the following pricing plans:
    Starting from: $19.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of WaiverFile?

    WaiverFile has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does WaiverFile support?

    WaiverFile supports the following languages:
    English


    Q. Does WaiverFile support mobile devices?

    WaiverFile supports the following devices:
    Android, iPad, iPhone


    Q. Does WaiverFile offer an API?

    Yes, WaiverFile has an API available for use.


    Q. What other apps does WaiverFile integrate with?

    WaiverFile integrates with the following applications:
    Constant Contact, Zapier, Mailchimp, Microsoft Excel


    Q. What level of support does WaiverFile offer?

    WaiverFile offers the following support options:
    FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

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