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Smartwaiver Pricing, Features, Reviews and Alternatives

Smartwaiver product overview

Price starts from

15

Per month

Usage Based

What is Smartwaiver?

Smartwaiver is an online waiver solution that allows users to convert waivers into a digital smart waiver through online forms that can be signed from any place via any device. Once signed, legal documents and participant information are stored in a secure, online database which can be accessed from anywhere, at any time.

Key benefits of using Smartwaiver

  • Collect digital smart waivers online and export all participant data to a CSV file or download signed PDFs.

  • Turn any tablet device into a digital waiver signing station using the native kiosk apps for Android and iPad, complete with patent-pending photo capture technology.

  • Allow customers to sign before they arrive by adding a link or custom waiver widget to the organization's website.

  • Smartwaiver offers offline access, allowing participants to sign waivers at a Kiosk station, even when the internet is down.

  • Email marketing integrations with MailChimp, Emma, and Constant Contact allow users to automatically transfer data.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    FAQs/Forum
    Phone Support
    Knowledge Base

    Training options

    Live Online
    Documentation
    Videos

    Smartwaiver pricing information

    Value for money

    4.8

    /5

    20

    Starting from

    15

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Smartwaiver features

    Functionality

    4.6

    /5

    20

    Total features

    39

    2 categories

    Most valued features by users

    Alerts/Notifications
    Customizable Templates
    Data Import/Export
    Electronic Signature
    Access Controls/Permissions
    User Management
    Social Media Integration
    Third Party Integrations

    Functionality contenders

    Smartwaiver users reviews

    Overall Rating

    4.7

    /5

    20

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.78/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    4

    0

    1

    0

    Pros
    Easy to use, great customer service, excellent price, easy to setup. Great record keeping as well.
    Smartwaiver has numerous useful features, most important being their comprehensive form setup that allow you to setup a simple online form to collect permission forms & signatures.
    The program is super easy to use and I can't think of any ways to improve it.
    Cons
    I dislike that this software is dependent on wifi. No internet means no waiver and that means guest flow is a no-go.
    Sometimes clients have trouble connecting and/or submitting but could be a user error.
    There should be a way to override someone who is no longer here.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to Waive

    Reviewed 3 years ago
    Pros

    Easy, digital waivers for an escape room style business. We use smartwaiver for every guest, every day, and it usually takes about 5-7 minutes for the guest to fill our waivers for a full party of adults and minors.

    Cons

    I dislike that this software is dependent on wifi. No internet means no waiver and that means guest flow is a no-go

    Vendor response

    Hi Kimberly Glad to hear that Smartwaiver is working out for your business online. With the latest free Smartwaiver Kiosk app, you can use the software OFFLINE too. Check out our Support Page here: https://support.smartwaiver.com/hc/en-us/articles/360001610007-Using-the-Smartwaiver-Kiosk-App-Offline-

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Smartwaiver is a cheap, useful e-sign application

    Reviewed 2 years ago

    Overall, Smartwaiver is an excellent product - especially when compared to other e-sign solutions that either offer a worse interface/lack of features, or offer similar features at a much higher price. This product has given us a simple solution to a problem we had with online signatures, and while it is complicated to use, it is incredibly useful.

    Pros

    Smartwaiver has numerous useful features, most important being their comprehensive form setup that allow you to setup a simple online form to collect permission forms & signatures. I've used this for over a year to collect permission forms from parents, and never had an issue, even from parents who are not very tech-savvy. The front-end side of Smartwaiver is incredibly simple to use. This tool is especially useful since it creates a simple & straightforward form, and allows people to fill out one form for multiple people.

    Cons

    Smartwaiver offers many features and a simple front-end design, but it's back-end/admin side leaves a lot to be desired; especially when it comes to creating an online form. Smartwaivers forms are very useful and look good once setup, but the setup process is quite the chore - with numerous options and few explanations that make it difficult to learn and setup. I spent many hours setting up a single...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Not so Smartwaiver

    Reviewed 10 months ago

    It was a fantastic program we found it so easy until they changed it.

    Pros

    I LIKED how easy it was to track and find customers when they were checking in. They have changed all of this and it is no longer easy.

    Cons

    That they changed the customer search and alphabetical order of search

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Excellent waiver management

    Reviewed 2 months ago

    We have overcame the long waiting lines at our venue for our weekly events, and thanks to Smartwaiver we can send the waivers in advancaed an provide the customer a faster check-in experience

    Pros

    It´s really easy to integrate it with other software like Starboard Suite

    Cons

    For some reason sometimes the waivers wouldn´t update with our other software on time, so at the moment of checking in our clients, even though they have signed the waiver before, it´ll look like they were pending. I guess it´s a bug they could fix to make sure this doesn´t happen.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love SmartWaiver

    Reviewed 2 years ago

    Wonderful. Customer service is amazing. Everyone is friendly and fast. The platform is great for what we need. We actually stuck in on an ipad, clients love it.

    Pros

    We have tried so many waiver platforms and none seem to take care of what we needed in the way we needed it done. I cannot recommend smart waiver enough. Clients absolutely hate having to fill out our waivers, add on the covid waiver and they're not happy. However, once we start using SmartWaiver, the resistance was minimal. The ease of use helps. From an admin standpoint, my job is so much easier to track what waivers go with each program. I love the tag feature. We had some hiccups in the beginning but the team has be phenomenal. Everyone I have worked with is fast and so on top of it. We recommend to EVERY business needing this solution.

    Cons

    Sometimes clients have trouble connecting and/or submitting but could be a user error.

    Smartwaiver FAQs and common questions

    Q. What type of pricing plans does Smartwaiver offer?

    Smartwaiver has the following pricing plans:
    Starting from: $15.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Smartwaiver?

    Smartwaiver has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Smartwaiver support?

    Smartwaiver supports the following languages:
    English, French, Spanish


    Q. Does Smartwaiver support mobile devices?

    Smartwaiver supports the following devices:
    Android, iPad, iPhone


    Q. Does Smartwaiver offer an API?

    Yes, Smartwaiver has an API available for use.


    Q. What other apps does Smartwaiver integrate with?

    Smartwaiver integrates with the following applications:
    Constant Contact, Starboard Suite, Xola, Rezdy, TicketingHub, The Flybook, Mailchimp, Emma, FareHarbor, Zaui, TrekkSoft


    Q. What level of support does Smartwaiver offer?

    Smartwaiver offers the following support options:
    Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

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