Noterro vs SimpleSet

ClinicSense

MassageBook

Vagaro

ClinicSense is a clinic management software designed for health and wellness professionals, including massage therapists, physical therapists, chiropractors, and holistic medicine practitioners. The platform features online booking with appointment reminders, customizable SOAP notes, digital intake and consent forms, invoicing and payment processing, and client communication tools such as email newsletters and wellness check-ins.

MassageBook is a business management solution designed to help massage therapists automate processes related to appointment scheduling, email marketing, and customer loyalty. Teams can use the website builder to streamline directory listing, online booking, gift certificates & reviews.

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Registered Massage Therapist, Owner

Everyone is extremely helpful and quick at resolving issues, answering questions and are willing to accept feedback on current functions and functions that would be great to have added.

Registered Massage Therapist

I had a question and I asked in a forum on a weekend, and I got an answer back in about 6 hours from one of the Customer Service Reps, so that's pretty impressive.

Everything you need to run a better practice. Practice management software that offers charting, scheduling, billing, payments & more.  Installable PWA on iOS and Android devices.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Automated Scheduling

Availability Indicator

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Charting

Claims Management

Class Management

Class Scheduling

Client Management

Client Portal

Confirmations/Reminders

Contact Database

Credit Card Management

Credit Card Processing

Customer Database

Customer History

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Debit/Credit Card Processing

Discount Management

Document Management

Document Storage

Electronic Payments

Email Management

Email Marketing

Email Reminders

Employee Management

EMR/EHR

Event Scheduling

For Chiropractors

For Medical Spas

Forms Management

For Physical Therapy

For Salons and Spas

For Yoga/Pilates Studios

HIPAA Compliant

Initial Assessments

In-Person Payments

Insurance Management

Invoice Management

Membership Management

Multi-Location

Multiple User Accounts

Online Booking

Online Scheduling

Outcome Assessment Tools

Patient Management

Patient Portal

Patient Records Management

Patient Scheduling

Payment Processing

Physician Management

Physician Scheduling

Point of Sale (POS)

Practice Management

Promotions Management

Real-Time Reporting

Records Management

Recurring Appointments

Reminders

Reporting/Analytics

Reporting & Statistics

Rescheduling

Role-Based Permissions

Scheduling

Self Service Portal

SMS Messaging

SMS Reminders

SOAP notes

Social Media Integration

Staff Management

Template Management

Third-Party Integrations

Transaction History

Treatment Planning

Website Integration

By industry, Noterro reviewers are most commonly professionals in health, wellness and fitness (70%). The most frequent use case for Noterro cited by reviewers is massage therapy (73% of reviewers).

Users and use cases

Most users consider Noterro highly affordable and appreciate its flexible pricing, especially for solo practitioners and small businesses. Most reviewers indicate that essential features are included in basic plans, though some users say extra costs for specific features can be inconvenient.

Value for money

The Noterro integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.6 out of 5 for its integration with Noterro), Square Payments (a payment processing product, 4.6), and Square Point of Sale (a payment processing product, 4.4).

Integrations

Noterro is a massage therapy solution offering key features such as confirmations/reminders, appointment scheduling, appointment management, SOAP notes, and online booking, among others.

Noterro

Web-based

Acuity Scheduling

Jane

Mindbody

Juvonno

Square Appointments

Zanda

Fresha

Core

Plus

Limited payment and billing features

Massage Therapist

I found the direct billing feature to be clumsy and overly complicated.

37% of reviewers feel negative about Noterro’s payment and billing features. Users say they struggle with integrating payment processors and find the insurance and direct billing functions confusing or cumbersome. Some reviewers mention that the lack of compatibility with certain payment systems or the need to use external tools complicates their workflow. They also express frustration about paying for features they do not use and note that the billing area could be more intuitive and comprehensive for their business needs.

Occasional performance problems

Depending on the browser used, sometimes typing lags or scrolling over points on the diagram is a bit lagged.

56% of reviewers feel negative about bugs and issues in Noterro. Some users report experiencing slow loading times, lag, and glitches, especially at the end of the workday or when using certain browsers or devices. They mention that these issues can disrupt their workflow, requiring multiple attempts to complete tasks or causing frustration when features do not function as expected. Reviewers also indicate that the mobile and web versions sometimes behave inconsistently, and that technical problems can take time to resolve or may recur periodically.

Time-saving paperless workflow

Going paperless has made the process so much simpler overall.  

97% of reviewers feel positive about Noterro’s paperless system. Users report that going paperless saves them significant time on administrative tasks and reduces paperwork. They appreciate having all documents and notes organized digitally in one place, which helps them stay efficient and focused on their core business activities. Some reviewers indicate that the digital system streamlines their workflow, makes charting and file management easier, and eliminates the hassle of dealing with physical files. They find the transition to a paperless setup straightforward and beneficial for daily operations.

Affordable pricing for features

RMT, Clinic Owner

I researched similar programs and found the reviews were great, the price point was what I was looking for, for a solo practice, and they offered all the features I was looking for.

Acupuncturist 

I was tired of my old scheduling software and had been trying out several others with their Free Trials and Noterro was the fresh look I was wanting for my business, easy to use and navigate and best of all the price point was the clincher for me.  

97% of reviewers feel positive about Noterro’s pricing. Reviewers appreciate that the software is cost-effective, especially for solo practitioners and small businesses, and say it offers essential features at a lower price than competitors. They find the flexible pricing structure helpful, allowing them to add features as needed without paying for unnecessary extras. Some users mention that the value for money is a major factor in their decision to choose Noterro, and they like that ongoing updates and enhancements are included at no extra cost. They consistently highlight affordability as a key benefit.

Responsive customer support team

Massage therapist

My overall experience has been great customer service always answers quicker than the estimated time and always solve the problem right away

96% of reviewers feel positive about Noterro’s customer support. Users say the support team is quick to respond, helpful, and attentive to their needs. They appreciate receiving prompt answers to questions and effective assistance with technical issues or setup. Some reviewers highlight that support staff are open to feedback and often implement user suggestions in future updates. They find the availability of direct communication, webinars, and helpful resources reassuring, and value the personalized attention they receive when reaching out for help.

Physical Therapist

I also like: being able to use my brand colors for the online portal, online scheduling, form/agreement customization, treatment note customization with smart phrases.

Owner

The versatility of Noterro to keep my database HIPPA compliant, as well as professional, with abilty to share documents with clients to share with their doctors, insurance, as well as many other items stood out above other online scheduling companies.

Licensed Masdage Therapist, Certified Medical Massage Practitioner

My customers love the convenience of my clinics branded app and 24/7 access to my schedule, I love the ease of check in and check out (as a sole provider and employee I am doing EVERYTHING right now) and my accountant loves that Noterro sends data seamlessly to Quickbooks.

The format for what you can use this software for covers a wide range. Once you choose your format and set everything up, it can streamline your practice making your documentation process easier and faster.

Noterro provides everything I need to manage my business and an excellent monthly fee.    And they continuously upgrade their platform.

I run a very busy clinic and getting the documentation done between clients quickly is essential for me, and this software allows me to do that.

using the click the bad area picture takes longer to do notes when needing to edit current visit.

RMT, R Ac

What I like about Noterro is their Quick response and quick results with the AI answering your questions with quick and detailed instructions and easy to follow

I really appreciate the notifications feature too, which helps to keep me on top of things that would otherwise get overlooked, like client birthdays and etc.

Chiropractor

Sending forms to new patients are often sent to spam as they are automated, so i would have to inform them to check the spam mail (which could be not a great first impression to new patients).

Clinical notes would've been easier to read if multiple notes from different dates show on the same screen like Cliniko does

Regular webinars highlighting system upgrades and new features and Noterro’s YouTube how to videos make setting up accounts a breeze.

Doctor

The only thing it doesn’t have is the ability to track my employees hours and do their payroll on it.

My biggest con is that I can’t use my own client forms. And don’t have the time to create ones in the template.

Registered massage therapist

Ability to set up appointment reminders, ability to edit invoices.

Love the scheduling, patient reminders, online booking, clinical notes and how it all integrates

Owner Operator and Service Provider

clients love that the intake forms are easy and they WORK and don't glitch out, and clients love that they can manage appointments online through their account easily.

I like how it streamlines my billing and appointment scheduling.

I originally didn't know that there were settings under each practitioner and was struggling with where to find certain items but the pop up windows helped guide me in the right direction.  

Very good experience and pleasant experience with the team of specialists who are ready and quick in responding to questions and concerns regarding booking especially bec that is very important for our business

Executive Director

Can't pick and choose features that are needed and have to upgrade in order to get the feature to upload documents.

Very minimal downtime, if any at all and the schedule of updates is done at proper times of the day as to not cause any inconvenience.

Massage therapy

Easy to navigate for myself and my clients, and constantly upgrading the advantages (like direct billing etc) it's been perfect for my mobile massage therapy business

i think i could have clicked a levator muscle and said CT junction but I stopped playing with that function.  

Physiotherapist

It has the tools that I need to run/store my electronic medical records.

Osteopathic Manuel Practitioner

Noterro also have videos that shows you step by step setup Once you learn to

Osteopathic Manual Practitioner

I am never left without any support if I reach out for help, and the staff take their time to explain everything properly.

LMT Massage therapist 

I loved the easy scheduling and intake form set up noterro has to offer, they allowed me to customize the intake forms to my liking and also allowed easy SOAP note forms to customize as well.

Owner therapist

Not being able to move Therapsit order, colors could be more personalized and not all in white to see better, text confirmation, not being able to edit therapist name if wanting to add middle initials or names once in, a way to have therapist sign intakes after read and consult with notes

Owner Operator

Ability for clients to view and schedule appointments any time of day.

Clinic Owner, Licensed Acupuncturist

Switched from another popular platform as I was looking for a simpler, economical alternative when moving to a new clinic location. Since then they have added many upgrades and they seem to be always improving the product!

Psychologist

The form creation is good, but not as flexible with simple things such as fonts/sizes.

Sometimes there is a small lag when switching from calendar to clients or invoicing.

Physiotherapist, Owner

We are happy with Noterro and hope to continue if the above features listed in the "cons" section have a plan to improve.

I have worked for larger, multi-disciplined clinics and this EMR stands toe to toe with yhe software they were using.

Clients can't do add-ons like CBD oil for massage when booking online

registered massage therapist

Noterro has given this old gal new confidence in launching a successful home office for my practice.

Having to switch from entering appointments to the schedule availability modificaion setting is painful.

Scheduling, the ease of notes, reminders and online scheduling with integrations of square are all things that I like most with noterro.

Acupuncturist

The price point is manageable with basic entry level plans without uneeded features.

So far this is the best experience I’ve had navigating highly customizable software in terms of efficiency and customer support.

Noterro vs SimpleSet Comparison (2026)

Noterro

SimpleSet

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives