Noterro - 2025 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Noterro's confirmations/reminders capabilities, highlighting the customizable and automated emails, texts, and phone calls. They find these reminders valuable for reducing no-shows and late cancellations. Users report that clients love the tailored reminders and the ability to receive them at specific times. They also mention the affordability of the add-on capability for text reminders. Some users wish for more personalization options and multiple reminder settings, while others note occasional issues with reminders being flagged as spam or clients not understanding the confirmation process. Of the 65 Noterro users who gave detailed accounts of their use of Confirmations/Reminders, 97% rated this feature as important or highly important.

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“The automatic confirmation and reminder emails are wonderful! This feature was one of the reasons I signed up with Noterro, I can customize the messages with details and instructions for my clients and not have to worry about sending out all the messages myself.”

JR

Jessica Rempel

Registered Massage Therapist

Highly relevant

“I like the options for sending reminder emails and texts and being able to customize the message for the reminders. Clients love the text reminders, I love how affordable the add on feature is.”

Heather Curry

RMT

Reviewers indicate that Noterro's appointment scheduling is intuitive and easy to navigate. They appreciate the ability to customize services and control availability. Users report that clients love the online scheduling capability, which saves time and reduces stress for both clients and practitioners. They find it easy to manage schedules, prevent double bookings, and make changes as needed. Some users mention the lack of integration with Google and the time-consuming setup process as drawbacks. Of the 63 Noterro users who gave detailed accounts of their use of Appointment Scheduling, 97% rated this feature as important or highly important.

Users report that Noterro's appointment management capabilities are efficient and user-friendly. They appreciate the ability to track staff actions, manage cancellations, and reschedule appointments easily. Reviewers highlight the convenience of automatic reminders and the option to block schedules. They find it helpful to have real-time updates and the ability to manage appointments from anywhere. Some users wish for additional capabilities like tracking cancellations vs. no-shows and receiving text notifications for new bookings. Of the 72 Noterro users who gave detailed accounts of their use of Appointment Management, 96% rated this feature as important or highly important.

Reviewers feel that Noterro's scheduling capabilities are easy to use and flexible. They appreciate the ability to create recurring schedules, block off time, and customize schedules for multiple locations. Users report that the manual input and drag-and-drop functionality make it easy to manage client appointments. They find the integration with personal calendars helpful for avoiding double bookings. Some users mention the need for better tracking of cancellations and no-shows, and the desire for more capabilities similar to competitors. Of the 55 Noterro users who gave detailed accounts of their use of Scheduling, 95% rated this feature as important or highly important.

Users find Noterro's SOAP notes easy to navigate and complete. They appreciate the visual diagrams, shortcut word input, and the ability to tag specific areas of the body. Reviewers report that the notes save time compared to handwritten or other EMR platforms. They value the built-in assessments and the ability to track patient progress. Some users wish for more customization options and additional capabilities like tagging diagnoses and pre-populated options. Others mention that the notes could be more detailed and easier to use. Of the 69 Noterro users who gave detailed accounts of their use of SOAP notes, 93% rated this feature as important or highly important.

Reviewers highlight the ease and convenience of Noterro's online booking feature. They appreciate the customizable booking options, such as cluster booking and booking intervals. Users report that clients love the ability to book appointments at their convenience, which frees up administrative time and reduces phone tag. They find the booking portal attractive and easy to navigate. Some users wish for better integration with their websites and the ability to add family members or use social media logins. Others mention the need for text notifications for new bookings. Of the 91 Noterro users who gave detailed accounts of their use of Online Booking, 87% rated this feature as important or highly important.

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“Easy online booking, and there are many customizations available (cluster booking, booking intervals, max hour or patients per day, etc, which can be customized for each practitioner). The booking portal is attracting and easy to navigate for patients.”

NH

Nicolette Henderson

Acupuncturist and Traditional Chinese Medicine Practitioner

“Frees up administrative time, allows more freedom for clients to book at their convenience, and hopefully boosts bookings ”

Penny Chiasson

RMT