SOAP Vault Pricing, Features, Reviews & Comparison of Alternatives

SOAP Vault

Practice management software for massage therapists

4.6/5 (91 reviews)

SOAP Vault overview

SOAP Vault is a practice management software which enables massage therapists, chiropractors and other chart users to create, store, and retrieve clinical notes as well as chart, book, and track patient treatments from any internet-enabled device. Designed to help users run every part of their practice, SOAP Vault supports SOAP charting, appointment scheduling, online booking, patient management, financial management, and more.

SOAP Vault’s charting tools allow users to tag, draw or type up their treatment documentation from any device. Machine learning predictive charting helps users tag and categorize notes automatically. SOAP Vault allows users to duplicate notes in order to streamline subsequent patient visits. With SOAP Vault’s color-coded scheduling calendar, users can track and manage appointments, with recurring and click-and-drag appointments.

Customizable intake forms allow users to create forms for any type of practice, and select which questions and sections should appear on the form. Users can also create their own special consent forms, which can be signed electronically by patients. SOAP Vault gives users centralized access to all patient related forms, notes and treatment receipts. Data import and export technology allows users to import and export patient data anytime.

Financial tracking functionality gives users accurate insight into clinic sales, revenue and tax information. Offering a separate analytics sections, SOAP Vault allows users to track the clinic’s KPIs, and utilize that insight for marketing, research and treatment planning purposes. SOAP Vault also supports call, email and text reminders as well as patient labeling, arrival tracking and birthday reminders.


Starting from
Pricing options
Value for money
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Business size



United States, Australia, Canada

Supported languages

SOAP Vault screenshot: Access SOAP Vault from any internet-enabled device, including desktops, laptops, tablets and mobilesSOAP Vault Demo WebinarSOAP Vault screenshot: Get centralized access to incomplete intake forms and draft SOAP notesSOAP Vault screenshot: Add patient details and email patients to complete their intake formSOAP Vault screenshot: Enter personal patient information including name, birthday, address, concern, current treatment, and treatment historySOAP Vault screenshot: Check patient health history, SOAP notes, appointments or general information all from the same platform SOAP Vault screenshot: Enter SOAP notes detailing patient information, diagnostic test results, a summary of the physical examination, a treatment plan and any general notes

SOAP Vault reviews

Value for money
Ease of use
Customer support
Janet Elise Lowes

Amazing! I got this soap notes system for my massage therapy practice and haven't looked back!

Used daily for 6-12 months
Reviewed 2017-07-23
Review Source: Capterra

I have no need for an intense physical filing system, so far! And as my business grows and I add practitioners, it will be easier to provide tablets rather than store endless reams of paper!The recently added ability to attach files has been a huge bonus, as my regulatory requires certain documents to be linked with EVERY clients chart note. Being able to draw on images was probably one of my favourite updates as well. I love how fast the responses are of the help centre as well. Great customer service. Keeping everything digital has been made almost flawless with SOAPvault!

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Sarah Ansell

Overall this is a great online program for charting and scheduling with attentive customer service.

Used daily for 2+ years
Reviewed 2017-07-17
Review Source: Capterra

This programming offered the chance to switch to an easy paperless and all in one place online charting and scheduling improvement. It also makes reminders for clients who have not been seen in 3, 6 and 12 months easier and keeping track of client Birthdays. It has also made receipt issuing easier now that it is paperless and generated automatically by the program.Great things about this program are >Birthday Reminders >3, 6 and 12 month reminders since you have seen a client >Ease of use of the calendar >Love that a "break" can now be added in which can also be used for personal appointment so as not to over lap if deciding to extend a schedule >Dashboard is easy to use and navigate >The addition of "Clinic Policy and Terms" was a huge improvement and makes a big difference in our practice for legality and CMTO standards >Clinic Analytics is an interesting feature to have and gives some overview sight of the clinics business and client trends

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Stephanie Dixon

For the most part I like Soapvault, it's much easier for me to take soapnotes.

Used daily for 1-2 years
Reviewed 2017-07-10
Review Source: Capterra

Less paperwork for me to fill out, saves time for me which is important. Clients provide more health information when they don't feel pressed for time, so I am able to provide better service for them and communication improves. At one point I worked in multiple locations, so not having to carry around paperwork was nice. Many clients appreciate being able to fill out the forms online, especially if they have complicated health problems that would take up time from their treatment if they filled it out in my office. Hippa compliance was a must and this has that.

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Katrina Sigvertsen

Great system to use for the day to day running of my clinic

Used daily for 1-2 years
Reviewed 2017-10-31
Review Source: Capterra

Everything. It has everything I need and works great. The online booking system has saved me a huge amount of admin time and being able to have all of my notes for every client in one place with their treatment history and receipts that get sent out once completing soap notes is great. The way the notes are set out so that it is easy to see what areas of the body have had treatment and pain makes it great when dealing with a high turn over of clients. My time spent doing notes has halved using Soap Vault as being able to select areas on a body and add treatments ect and notes specific to the area make everything so simple. Also the customer service team are amazing - they are always very helpful and look into any issues as soon as they can (within 24 hours normally - I am in New Zealand so there is a huge time difference and this is a great response time for being international). The team are also always making improvements to the system and are happy to take on any feedback about things that may work better as a customer or new ideas).

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Monica Pasinato-Forchielli

Easy format to use and very thorough intake form

Used daily for 2+ years
Reviewed 2017-07-25
Review Source: Capterra

What I really love is that notes can be done from anywhere which makes it very convenient for me if I don't have a chance to complete them right after seeing the patient.

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User recommendation
Based on 71 user reviews
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SOAP Vault pricing

Starting from
Pricing options
Free trial
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Optional extras: Text Messaging, File Storage, Call Reminders, Additional Practitioners.

Value for money
Based on 89 user ratings
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SOAP Vault features

Automated Scheduling
Automatic Notifications
Automatic Reminders
Calendar Management
Reporting & Statistics

Activity Dashboard (38 other apps)
Attendance Management (42 other apps)
Automated Billing (27 other apps)
Billing & Invoicing (36 other apps)
Class Scheduling (38 other apps)
Client Portal (30 other apps)
Credit Card Processing (35 other apps)
Customer Database (29 other apps)
Electronic Payments (49 other apps)
Event Scheduling (33 other apps)
POS (34 other apps)
Recurring Billing (30 other apps)
Registration Management (41 other apps)
Time & Attendance Tracking (38 other apps)
Website Integration (34 other apps)

Additional information for SOAP Vault

Key features of SOAP Vault

  • Practice management
  • SOAP charting
  • Appointment scheduling
  • Financial tracking
  • Multiple treatment documentation entry options
  • Daily, weekly or monthly calendar view
  • Service color-coding
  • Drag-and-drop interface
  • Availability management
  • Recurring appointments
  • Sales information tracking
  • Predictive charting using machine learning
  • Categorization
  • SOAP note duplication
  • Health history
  • Patient assessment management
  • Custom intake forms
  • Consent forms management
  • File upload storage
  • Patient labeling
  • Patient management
  • Treatment receipts
  • Booking management
  • Automated phone call appointment reminders
  • Automated email appointment reminders
  • Text message reminders
  • Calendar sync with Google
  • Calendar sync with iCal
  • Calendar sync with Outlook
  • Patient arrival tracking
  • Analytics & statistics
  • Patient birthday notifications
  • Discount management
  • MailChimp integration
  • Newsletter management via MailChimp
  • Mailing list management
  • Patient list
  • Customizable newsletter templates
  • Bulk send intake forms
  • Patient data import/export
  • Mobile friendly
  • Practitioner invitations
  • Hourly data backups
  • Remote, multi-region replication
  • HIPAA compliance
  • Digital signature
  • Electronic signature
View All Features


SOAP Vault enables patients to check availability, then book appointments at any time, from any internet-enabled device.

Users can connect their appointment schedule to an external calendar, allowing them to view clinic appointments in Google Calendar, iCal, or Microsoft Outlook.

SOAP Vault is mobile-friendly and supports iOS and Android web apps, giving users the flexibility to chart on-the-go via a tablet or smartphone.

Security features including 256-bit encryption, hourly data backups, and access controls ensure sensitive data is managed safely and securely to maintain HIPAA compliance.

SOAP Vault supports email marketing integration with MailChimp, allowing users to create and share newsletters with their entire patient list.