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SwimTopia

Easy-to-use swim team and meet management software.

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SwimTopia Pricing, Features, Reviews and Alternatives

SwimTopia product overview

Price starts from

179

Per year

Per Feature

What is SwimTopia?

SwimTopia's software helps swim teams manage registration, events, volunteers, payments, swim meets and more. It allows volunteer coordinators to easily build custom websites with brand logos, colors, images, coach biographies, maps, social media feeds, and email contact forms with no prior website building experience. SwimTopia was designed to handle everything you need to run your swim season, and your swim meets, in the one easy-to-use cloud-based system.

Key benefits of using SwimTopia

* Website hosting - easily customize your team website so local families can find the information they need about your swim team.
* Team registrations - conveniently capture legally binding liability information and everything else you need online—no more paper.
* Swim meet entries - lets families declare their attendance online, then coaches can use our Meet Entry Matrix™ to choose individual and relay events in no time.
* Team communications - send emails or push notifications to targeted groups or all members.
* Volunteer management - encourage and monitor team volunteering with online job signups prompted whenever a parent signs their swimmers up for swim meets, or in registration before the season even starts.
* Merchandise sales - raise money for your team while easily managing orders and payments.
* Meet management - simple, online, meet management like you've never seen before through Meet Maestro, SwimTopia's complete meet management solution (for use with stopwatches, or the CTS Dolphin Timing System).
* Mobile app - keep up-to-date with your upcoming events, job signups, swimmer's times, and on meet days the SwimTopia mobile app is a live event/heat board in your pocket.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

SwimTopia pricing information

Value for money

4.8

/5

74

Starting from

179

Per year

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SwimTopia features

Functionality

4.5

/5

74

Total features

24

1 categories

Most valued features by users

Attendance Tracking
Payment Processing
Reporting & Statistics
Event Management
Calendar Management
Registration Management
Attendance Management
Alerts/Notifications

Functionality contenders

SwimTopia users reviews

Overall Rating

4.8

/5

74

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.64/10
Rating distribution

5

4

3

2

1

57

17

0

0

0

Pros
We love the registration capabilities. Swimtopia let's our parents self manage all registration simply, and our treasurer loves how simple it is to get money directly into our bank account.

MG

Miklos G.

I do like that every year, it seems to get better and better, showing that they are trying to make improvements.

MS

Mark S.

The online registrations are AMAZING and our roster has grown by over 10% each year we have had SwimTopia. The website allows easy social media integration and promotion.
AvatarImg

Shelley B.

Cons
The work is truly distributed - no more volunteer webmaster hell for me.

EK

Elsa K.

Setting up an account for the first time can be confusing.

ED

Erin D.

For our parents who are increasingly demanding to interact with us through a phone not a laptop, this presents a few challenges.

RK

Randy K.

Overall rating contenders

Overall Rating

Great program

Reviewed 10 months ago

Transcript

Erin D.: Hi. I'm Erin, I'm a swim coach, and I would give SwimTopia a five out of five review. And for...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The perfect solution for summer swim team management

Reviewed 3 years ago

Very pleased overall and can’t imagine life running the swim team without a tool as effective as SwimTopia. Have no regrets about purchasing this product. Their customer support is fantastic- always responsive and knowledgeable.

Pros

It already includes most of the features anyone would need for running a summer swim team. It is fairly intuitive to use and once it is initially setup it is very easy to update and maintain from season to season.

Cons

The lack of a mobile app that allows more features such as meet signup is the one thing I wish it had. Text message capability would also be good - the push notifications are helpful but text messages would be ideal.

Vendor response

Thanks for the helpful feedback Joe. We're glad to hear that SwimTopia has helped you run your team. We'll keep working on the mobile side! Elli Director, Sales & Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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League wide site

Reviewed 3 years ago

Overall our league has been very happy with the transition to the program this year. Everyone was extremely nervous at first but once they received help from the happiness support team they were put to ease. As a league we felt that our questions were answered in a very timely manner and we were listened to when problems occurred.

Pros

Our league recently switched to use swim topia. We have 43 teams that are in the league all on the same operating system now. The ease of the system is quick to learn, it easily brings the league together onto one easy platform for instant results to be displayed, and linked our communication as a board to all the teams top personal.

Cons

We still have a few reports we are waiting to receive in making our summer program run flawlessly. I would love to have more options when it comes to communicating with just one team over a group/role option.

Vendor response

Thanks so much for the review Kam! We really enjoyed working with GCSL and are looking forward to continuing to improve with you. Elli Director, Sales & Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Handles most of what we are looking for in an app

Reviewed a year ago
Pros

When our previous website provider shutdown, I dreaded having to create a site from scratch. Swimtopia has a great deal of customizable options and tools that made creating and maintaining the site a breeze. I do like that every year, it seems to get better and better, showing that they are trying to make improvements.

Cons

Registration does not allow us as much flexibility as I'd like. For example, adding t-shirt size became a free-form field rather than allowing a customized drop down of options. This created a good bit of duplicate work as we had to research and follow up on non-standard answers. Communication is not as friendly as I would like. Our previous software had the ability to see open rates for emails, which, while admittedly not perfect, gave a better sense of whether the message was received. Better mobile usage would be helpful, particularly, the communication tool, so communications could be faster, for example, rain delays, cancellations, etc. Texting would be nice to have as well.

Vendor response

Thanks so much for the review Mark! I can send you some info that will help you with the concerns you had. We have a great way to get your t-shirt sizes during registration and we now offer convenient push notifications through our free mobile app for alerts to your team members about weather delays and the like. I'll send you some references to our Help Center articles! Elli, Director of Sales & Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ideal for Summer Swim Leagues & School Teams

Reviewed a year ago

Excellent. Tech Support has been very responsive when we have needs.

Pros

I love the "full features" that it provides from hosting a website that promotes the team to actually hosting and running a swim meet. It handles registration & waivers, purchasing of merchandise, fee payment, meet entry, and meet management. Swimtopia has also incorporated the ability to accept entries from teams that use other swim team management software. And it is so easy to use.

Cons

Any issues that we have had, Swimtopia has been great to make adjustments and fixes.

Vendor response

Thanks so much for your review David. We've enjoyed working with CASL over the years and are happy to hear we meet your needs and have been easy to use and work with! Elli, Director of Sales & Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love SwimTopia

Reviewed a year ago

I have used Swimtopia for almost 10 years, they are a great platform that I highly recommend. The website is easy to use and looks great!

Pros

The software is so easy to use and set-up. Very intuitive for both administrators and users.

Cons

Like any software, there is a learning curve and some workarounds. However, the support team is always there and very helpful when I need it. In my experience, they always respond within 24 hours, normally much faster.

Vendor response

Thanks for the review Gadi! We are so happy to still be serving you, 10 years on! Elli, Director of Sales & Marketing

SwimTopia FAQs and common questions

Q. What type of pricing plans does SwimTopia offer?

SwimTopia has the following pricing plans:
Starting from: $179.00/year
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of SwimTopia?

SwimTopia has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does SwimTopia support?

SwimTopia supports the following languages:
English


Q. Does SwimTopia support mobile devices?

SwimTopia supports the following devices:
Android, iPad, iPhone


Q. Does SwimTopia offer an API?

No, SwimTopia does not have an API available.


Q. What level of support does SwimTopia offer?

SwimTopia offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

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