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TeamSnap

Sports team, club & league management software & apps

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TeamSnap Pricing, Features, Reviews and Alternatives

TeamSnap product overview

What is TeamSnap?

TeamSnap sports team, club and league management software is used by millions of people around the world and saves a ton of time for coaches, players, parents, commissioners, administrators and organizers of any activity. Available online and on mobile apps, it is designed to assist with scheduling, practice and match planning, equipment and kit requirements, and volunteer recruitment, and enable multi-channel communication between everyone involved with a team, club or league.

Key benefits of using TeamSnap

TeamSnap delivers push notifications to users, for any last-minute changes, updates, or needs, such as cancelled matches, location changes, or transport requirements.

Calendar syncing between TeamSnap and mobile and desktop calendar applications allows users’ calendars to automatically update with team events.

TeamSnap’s Track Anything feature can be used for refreshment rotas, special kit requirements, form completion, and more.

Users can track payments, including team or group fees, and set up a PayPal account to receive payments through TeamSnap.

iOS and Android apps allow users to stay connected wherever they are, and promptly receive important last-minute updates.

Each team has their own customizable team homepage, on which they can add a message and team photo, and feature any team sponsors.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum

Training options

Videos
Live Online
In Person
Documentation
Webinars

TeamSnap pricing information

Value for money

4.1

/5

122

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TeamSnap features

Functionality

4.2

/5

122
Total Features52 3 categories

Most valued features by users

Reporting & Statistics
Inventory Management
API
Billing & Invoicing
Data Import/Export
Alerts/Notifications
Scheduling
Mobile Access

Functionality contenders

TeamSnap users reviews

Overall rating

4.3

/5

122

Positive reviews

84%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.58/10
Rating distribution

5

4

3

2

1

69

33

13

4

3

Pros
This software is great for helping to keep your team up to date on schedules and communicating with parents.

DH

Dustin H.

I liked that our competitive swim team had a platform designated just for us, but that's about it. It looks nicely organized.

EC

Ellen C.

I love how easy it is to keep track of both of my son's upcoming games, practices and scores. I can update their status to either attending or declining their attendance with a quick click.

AR

Anonymous Reviewer

Cons
It is the worst app I have ever used and I use hundreds of them.

AR

Anonymous Reviewer

I found the communication piece (chat, messaging, emails) to be very confusing. It was tough to know which one you were sending and whether your message would be private or not.

AL

Adam L.

TeamSnap was a bit disappointing and I think could use an update or new features to make it worthwhile.

TH

Tori H.

Overall rating contenders

Overall Rating

Keeps making a positive difference to our youth sports program.

Reviewed a year ago

Transcript

Dave: Hello. My name is Dave. I help manage a youth softball organization. I give TeamSnap a five out...

Ramin S.

Senior Partner Marketing Specialist

Industrial Automation, 5,001-10,000 employees

Review source

Overall Rating

TeamSnap Review

Reviewed a year ago

Transcript

Ramin S.: My name is Ramin. I am a team manager of a soccer team, and I give TeamSnap a four out of five....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is a great app! Tell your coach you gotta have it :)

Reviewed 3 years ago
Pros

Very easy to use and lots of features that are helpful. I am a parent of a teen-aged athlete and have a hard time keeping up with her practice, game, and travel schedule. With TeamSnap all that can be put in one central place that's easy to use. There are other features too, like contact info of other parents, who's assigned to bring what at tournament, etc. Anyone can send messages or alerts to coaches, parents, players and it keeps a nice tidy record of it all if you have to go back to review a message. I cannot think of a single bug in the software after 3+ years of using TeamSnap. Also, they have great customer service who helped me when I was having a problem subscribing to TeamSnap calendar from Apple calendar.

Cons

Honestly, I can't really think of anything negative or a feature that I wish it had. Well done and complete!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great app for sports management and athletic families.

Reviewed 2 years ago

Makes life as an athletic family much easier and more organized.

Pros

Made it super easy to check when I have a hockey practice or game and also made this easier for my entire family No bugs that I have stumbled across Very easy to use for anyone, regardless of experience with apps of this type

Cons

Sometimes very laggy to use and slow, but could be a problem on my end. On rare occasions, the servers are down. I have only experienced this once in my time using it, but it was frustrating that one time.

Vendor response

Thanks for the feedback. We have a few things we are working on to make the mobile apps even faster. We recognize that cellular networks out on the field can be hit or miss and we have some things coming to help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Almost Great But………Frustrating for Organization Management W/ Multiple Teams or Divisions

Reviewed 4 months ago

I decided to switch our lacrosse club with multiple teams & clinics from another management software after reading positive reviews of Teamsnap. I now realize most of the reviews are from experiences on a single team level, not organizational level. We’ve been using Teamsnap for 2.5 years for registration/payment processing, rostering multiple teams, contact management/communications, and team...

Pros

This software is excellent for a coach or a manager to use for single team management. It simplifies communicating with players and families. Email or group chats are easy for using amongst players or coaches. You can easily see who is on a team you are a member of. Player availability can be easily tracked for practices and games to help coaches plan. Volunteers or snacks/drink assignments can be created for each game or event. As a parent and a team manager I have very positive experiences using it over multiple years and sports. Both the free and paid team plans are great for a single team.

Cons

No phone support available. When running an organization an administrator needs the ability to talk to a support person to avoid problems and help with issues that are not covered in how-to’s and help videos. The chat feature on the website is a bot responding with generic help topics that I have already read. Emailing support means waiting days up to a week of back and forth to get an answer that...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy team management and communication tool

Reviewed 3 years ago

Team Snap has helped with keeping things organized with my four teams that I coach. It makes it extremely easy to keep in touch with parents and players on everything having to do with the team.

Pros

It allows for very quick and easy communication with everyone on my team. The site is very easy to navigate and has allows for a multitude of communication methods. I can keep all of the information for my team in one location whether it be team stats, schedules, scores, photos, or documents. I can send mass communications or individual communications out to members of the team. I like that I can add and subtract players easily from my roster. I also like that teamsnap sends reminders out about upcoming events so I don't have to remember to do so.

Cons

I have not found anything that really sticks out that I dislike about the software except that it takes a while for us to process a refund when we try and send it back through team snap.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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easy to use

Reviewed 5 months ago

Easy to use and makes it very easy to track your kids sports schedules.

Pros

Everything in one place, calendar, messages, player info, make it easy to track kids sports for busy parents

Cons

After the trial offer, if you do want to keep all functions and features it does get a bit expensive.

TeamSnap FAQs and common questions

TeamSnap has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


TeamSnap has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


TeamSnap supports the following languages:
Spanish, French, English


TeamSnap supports the following devices:
Android, iPhone, iPad


No, TeamSnap does not have an API available.


TeamSnap offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum

Related categories