Zen Planner vs Gym Assistant

Mindbody

Daxko Operations

WellnessLiving

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Owner

I got two months of nothing free and terrible customer service.

President

They are Always there to support our team with issues.

I was having surgeries and medical procedures, but needed to kinda get the ball rolling.

Custom fitness member management software with Staff & Member Apps, billing, appointments, retail, automations, website integrations & much more!

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Application Management

Appointment Management

Appointment Scheduling

Attendance Management

Attendance Tracking

Automated Scheduling

Belt Ranking Classification

Billing & Invoicing

Booking Management

Calendar Management

Class Management

Class Registration

Class Scheduling

Client Management

Client Portal

Client Profiles

Communication Management

Community Management

Contract/License Management

Credit Card Processing

Customer Accounts

Customer Database

Customer Engagement

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Dues Management

Electronic Payments

Email Campaign Management

Email Management

Email Marketing

Email Templates

Employee Management

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Facility Scheduling

Fitness Performance Tracking

Fitness Plan

For Dance Studios

For Gyms

For Martial Arts

For Yoga/Pilates Studios

Group Scheduling

Instructor Management

Inventory Management

Lead Generation

Lead Management

Marketing Automation

Member Accounts

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Member Types

Mobile Access

Mobile App

Mobile Booking

Online Booking

Online Payments

Online Registration

Payment Processing

Point of Sale (POS)

Push Notifications

Real-Time Reporting

Recurring/Subscription Billing

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Secure Login

Self Check-In/Check-Out

Self Service Portal

SMS Messaging

Social Media Integration

Staff Management

Student Management

Task Scheduling

Team Management

Template Management

Third-Party Integrations

Transaction History

Visitor Management

Waiver Management

Website Integration

Website Management

Zen Planner

Web-based

Windows

iPhone

iPad

Android

Kicksite

Wodify

Gymdesk

ABC Glofox

RhinoFit

EZFacility

GymMaster

ABC Trainerize

Zen Planner Studio

Zen Planner Essentials

Zen Planner Ultimate 

Frequent software glitches

President, Senior Instructor, Board member

This has lead to numerous problems and repeat data entry.

56% of reviewers feel negative about Zen Planner’s bugs and issues. Some users report persistent glitches in both the app and website, which can disrupt daily operations and require repeated data entry. Reviewers indicate that bugs sometimes affect members or clients, causing frustration and additional troubleshooting. They mention that certain problems, such as lagging or unresolved errors, have existed for extended periods. Users say that these ongoing technical issues make the software less reliable and can lead to wasted time addressing problems instead of focusing on their core business tasks.

Intuitive and clean design

84% of reviewers feel positive about Zen Planner’s user interface. Some users say the interface is visually appealing, clean, and easy to understand, which helps them find features and complete tasks quickly. Reviewers appreciate the dashboard for providing an at-a-glance overview of important information. They find that icons, menu tabs, and layout contribute to a low learning curve, even for those who are not tech-savvy. Users report that the interface is consistent across devices, making it convenient to use whether they are on a computer or mobile device.

Streamlined daily operations

86% of reviewers feel positive about Zen Planner’s ease of use. Reviewers indicate the software simplifies their daily tasks and business management, making processes more accessible and less time-consuming. Some users report that automation features reduce manual work, while others say the platform is intuitive for both beginners and experienced staff. They appreciate being able to quickly set up and navigate the system, which helps them focus on running their business efficiently. Users think the straightforward design and responsive support further enhance their experience, allowing them to resolve questions or issues with minimal hassle.

Sometimes it's hard to find reports I want. When I'd look for a report sometimes the description of the report was what I was looking for but the content of the report wasn't.

The platform is not as intuitive as advertised, and simple tasks like issuing refunds or managing memberships require excessive steps. If you want reliable customer support and transparent billing, avoid Zen Planner at all costs.

Business Administrator

Zen Planner is a great tool for fitness studios/business to manage their companies and promote their services.

C.O.O.

Also, we have been using zenplanner for a really long time and have been able to grow our customer base and revenue exponentially.

I finally got set up and asked him to reset my time and they told me they couldn’t do that so by the time I finally got set up it was time to bill me.

owner, chief instructor

Integrated a nice workout planner/calendar and timer for public display directly through the app.

Director

The system is slow, crashes often, and critical components (like online registration) are constantly breaking down.

Social Media Manager

It had great tools, but some features, like the mobile app timing out, could be improved to make the experience smoother.

We've used it for almost ten years now and it has been very helpful for tracking membership data.

The options they have to help run your gym are fantastic!

The UX is very easy to navigate and the customer service is very responsive and fast!

I didn’t like that the mobile app would close after just a few minutes of not using it.

They have terrible customer service and unethical charges when you finally try to leave.

Front Desk Associate

The network had minimal lag when it was functioning properly.

Does not offer the flexibility needed for a business owner.

The uptime of the product is great for the web application.

Coach

The simplicity to have everything for my management in 1 place.

It saved us so much time and kept everything organized.

It was relatively low barrier to set up and simple enough to use at that time.

Trainer

Manager

From start to finish my days are so easy and organized.

HR Associate

Overall it's been one of the best scheduling apps I've used.

In December 2023, we decided to change banks and asked ZP and its payment processor, Gains, to do so.

Front Desk Supervisor

Relatively easy to learn basics, and was relatively snappy.

Easy to use, and I would definitely recommend it

Our experience with Zen Planner has been nothing but frustrating.

We started with ZP in late 2023 and had fully migrated by March 2024.

Exec Director

There is no place for me to see what ticket number was written for - so if the email thread contained the original text - it would be easier.  

The software is easy to use and features important tools that simplify the operations of a company, such as integrated payment processing

Owner 

The fact that my clients can’t see the # of sessions unless they open it on the computer.

Billing and scheduling is made easy through ZP which is my only function right now.

I would like to see the support tickets be answered with the original support request data.  

Finance and Office Administrator

Grading (movement between programs and belt levels) is difficult.

SENSITIVE CONTENT] did our transition to GAINS payment processing and I couldn't have asked for more warm, knowledgeable and efficient support.

Changing password info every 3 months is my biggest gripe.

owner

It took me 3 months to get them to finish my cancelation as they kept sending emails to students saying they owed because their payments failed AFTER I switched to another system.

CEO/Owner

I was able to plan out all my belts, what skills are required and minimum of time with the school they need to have to test.

Member Services & Administration

Some functionality is not perfect for our use.

CEO 

I had to write a cancellation notice as well as call the different financial companies that had led our credit card transactions, etc.  

Zen Planner vs Gym Assistant Comparison (2026)

Zen Planner

Gym Assistant

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives