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Gym management software for small to midsize gyms

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Gym Assistant Pricing, Features, Reviews and Alternatives

Gym Assistant product overview

Price starts from

599

One-time payment

Other

What is Gym Assistant?

Membership Management Software for Gyms, Health Clubs, Boxing & MMA Academies, Personal Training, Fitness, Recreation & Swim Centers, plus Wellness. See at a glance, member's registration details, payment status, & attendance. Run a variety of membership & revenue reports. Member check-in & 24hr Access Control. Integrated POS software & equipment. Upgrade with MemberConnect digital Services for SMS and member mobile app functionality. With Gym Assistant's intuitive user interface, you will register new members in minutes. No monthly fees required. You own it!

Key benefits of using Gym Assistant

EASY to use & train.
You control Your Data.
No monthly fees required!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

Live Online
Documentation

Gym Assistant pricing information

Value for money

4.7

/5

184

Starting from

599

One-time payment

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Gym Assistant features

Functionality

4.4

/5

184

Total features

57

6 categories

Most valued features by users

Attendance Tracking
Reporting & Statistics
Payment Processing
Billing & Invoicing
Membership Management
Electronic Payments
Registration Management
Alerts/Notifications

Functionality contenders

Gym Assistant users reviews

Overall Rating

4.6

/5

184

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.98/10
Rating distribution

5

4

3

2

1

126

47

9

0

2

Pros
Gym Assistant has been absolutely wonderful overall. I love the company and would recommend it to anyone.
The ease of use was most astounding and the few times that I needed assistance it was fast and helpful. I can look to see my financials with a couple keystrokes.
Their customer service has been outstanding. We are always able to get the help we need within the hour if not sooner, even on weekends.
Cons
There was nothing glaring that stands out as a bad feature.
The desk card reader didn't work most of the time, reports were hard to navigate, member visits each month are highly inaccurate, and the dual monitors are a problem.
It’s An old interface, it doesn’t have any mobile support , and to get multiple computers to access the system is a pain.

Overall rating contenders

kR
AvatarImg

katie R.

gym owner

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Simple, cost effective, useful

Reviewed 3 years ago

Transcript

Katie R.: Hello, my name is Katie. I'm an owner of a gym. I would rate Gym Assistant as a five out of...

JM
AvatarImg

Jason M.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gym Assistant software is easy to use with integrated access control and POS!

Reviewed 2 years ago

Loved this software from the start and have continued to value it and the great customer support with each new year. It makes managing a gym with a vast array of retail and 24/7 access needs a snap. The access control works great and the integrated "Door Watcher" program has cut our surveillance hours in half. This is a great product and even greater people associated with it!!!

Pros

I loved the simplify of the software from the beginning. We needed something with access control and POS and this offered it all without needed a lengthy training course to use it. The ability to customize membership settings to match our unique plans was essential.

Cons

I believe we came into this company quite early and thus have been able to walk through some of the growing pains associated with growth and added features over the last 12 years. The reports had some glitches early on that had me concerned, but have been cleaned up nicely.

Vendor response

Thanks for your positive feedback about Gym Assistant. We are glad you find our software "easy to use" and backed by "great customer support". We appreciate your business for well over a decade and beyond! - Gym Assistant

GO
AvatarImg

Gerry O.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gym Assistant

Reviewed 9 months ago

Great experience from a great and well supported software CRM

Pros

This is a great CRM package at an affordable cost, full of really relevant features. We have been used the software since around 2008 and the regular updates and new features show the the Gym Assistant team really focus on their Customers and their changing needs.

Cons

Would love to be able to customise for a European market terms such as delinquent , terminated etc to more appropriate words used in Ireland.

Vendor response

Thanks for your positive feedback about Gym Assistant. We are glad that you find our software "great", "affordable", and "well supported". We appreciate your business for well over a decade and beyond! - Gym Assistant

TK
AvatarImg

Tara K.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Review asked for

Reviewed 10 months ago

Overall it is an easy way to keep all members, members information and payments stored.,

Pros

It keeps members and payments up to date. Stores all information and alerts when attention is needed.

Cons

The constant updates that seem to have a lot of bugs. My thinking is because they are so often they are not being thoroughly checked before sent out and we have to update immediately which can be a bother when in the middle of something.

Vendor response

Thanks for your positive feedback about Gym Assistant. We are glad that you find our software "easy" for membership management. We appreciate your business over several years and beyond! - Gym Assistant

MS
AvatarImg

Mandy S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Max Fitness Review

Reviewed 10 months ago

Overall, we are pleased for all the reasons previously stated.

Pros

Being able to use GA, GateKeeper, and ProShop altogether is extremely convenient. It is fairly easy to train new employees with all programs. The auto payment batches are easy to run, keeping track of member info is easy, and use of the new portal is convenient to us and members.

Cons

The time zone difference when needing assistance is probably the least convenient thing.

Vendor response

Thanks for your positive feedback about Gym Assistant. We are glad you find our software "easy" to use and our Member Portal "convenient" for you and your members. We appreciate your business these past few years and beyond! - Gym Assistant

CP
AvatarImg

Cie P.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Total Fitness For Her

Reviewed 10 months ago
Pros

Payment processing and member tracking are both super easy. Anyone of my staff can use this software without messing things up too bad.

Cons

Only allows 2 doors otherwise you have to buy an entirely new upgrade that costs thousands so I'd you have tanning beds or sauna rooms, you have to pay a crazy amount of $$ to add them to system. Vizpin is not the best either when it comes to keyless app access. Not a fan of Vizpin

Vendor response

Thanks for your positive feedback about Gym Assistant. We are glad you find our software "super easy" to use for Billing and activity tracking. We appreciate your business for the past few years and beyond! - Gym Assistant

Gym Assistant FAQs

Q. What type of pricing plans does Gym Assistant offer?

Gym Assistant has the following pricing plans:
Starting from: $599.00
Pricing model: One Time License
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Gym Assistant?

Gym Assistant has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business


Q. What languages does Gym Assistant support?

Gym Assistant supports the following languages:
English


Q. Does Gym Assistant offer an API?

No, Gym Assistant does not have an API available.


Q. What level of support does Gym Assistant offer?

Gym Assistant offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

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