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Zen Planner Logo
Zen Planner
4.3
(246)

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Comprehensive Member & Business Software for Gyms + Studios

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(11)

Zen Planner Pricing, Features, Reviews and Alternatives

Zen Planner product overview

Price starts from

99

Per month

Usage Based

What is Zen Planner?

Zen Planner is a comprehensive member management software for gyms, schools, boxes & yoga studios that is fully customizable to the unique needs of your business. It has the right combination of essential and intuitive features that will save you time so you can focus on doing what you love. Our solution handles time-intensive administrative tasks like billing, scheduling & attendance tracking, giving you more time to focus on your fitness passion & develop stronger relationships with your members, staff & community. Need a lead-generating website that integrates with your software? How about help with digital marketing? Or virtual training, we offer that too!

Key benefits of using Zen Planner

  • Our Member App for iOS and Android allows members to reserve their spot in class, view who else will be coming, record their workout results, and like and comment on their friends' results.


  • Our Staff App allows staff to check members in for classes, have members sign documents and pay bills, create member profiles, and take member profile photos.


  • Use Kiosk Mode within the Staff App to handle member check-ins, digital signatures on waivers and contracts, retail purchases and more.


  • Payment processing is included in the total monthly price when using the Zen Planner preferred payment processor.


  • Use the customized workout, skill, and martial arts belt tracking within the Member App to engage members.


  • Integration with Infusionsoft allows customers to manage members across both systems & ensure they receive the right communication at the right time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum

    Training options

    Webinars
    Live Online
    Videos
    In Person
    Documentation

    Zen Planner pricing information

    Value for money

    4.3

    /5

    246

    Starting from

    99

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Zen Planner features

    Functionality

    4.1

    /5

    246

    Total features

    73

    9 categories

    Most valued features by users

    Attendance Tracking
    Reporting & Statistics
    Payment Processing
    Billing & Invoicing
    Event Management
    Calendar Management
    Membership Management
    Registration Management

    Functionality contenders

    Zen Planner users reviews

    Overall Rating

    4.3

    /5

    246

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.55/10
    Rating distribution

    5

    4

    3

    2

    1

    142

    63

    22

    10

    9

    Pros
    Customer support really is top notch. The on boarding team is fantastic and truly went out of their way to ensure we had every available resource for success.
    I do not use it for my business, but have used it as an avid fitness enthusiast for over 2 years. It is nice when gyms all over the country use this software.
    They had great integration to our existing merchant. Great membership customization, billing, customizable charts, and belt promotion system.
    Cons
    No real way for instructors to leave notes for students, why not. Never use the mass email or text because its just too complicated-these things can be fixed if they gave it some attention.
    It was very overwhelming when I started using it. The app is also pretty bad, although they do update it with new features.
    Not only were we not satisfied with the software, we were being charged more than double to keep it.

    Overall rating contenders

    AvatarImg
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    Todd S.

    Business Director

    Religious Institutions, 11-50 employees

    Review source

    Overall Rating

    Great Features - Not Intuitive

    Reviewed 2 years ago

    Transcript

    Todd: I'm Todd, I'm a gym owner. I give Zen Planner four out of five stars. For more reviews like this,...

    RA
    AvatarImg

    Ross A.

    owner

    Health, Wellness and Fitness, self-employed

    Review source

    Overall Rating

    Zen planner does an ok job

    Reviewed 2 years ago

    Transcript

    Ross A.: Hi, I'm Ross. I'm the owner. I'm giving Zen Planner a one out of five. For more reviews like...

    PD
    AvatarImg

    Paul D.

    Professional Training & Coaching, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Happy to be back!

    Reviewed 5 years ago

    The reintroduction to Zen planner has been great. I'm learning new things and I'm excited about the dashboard that will show me exactly what's going on every day at first glance. It's exciting that I can customize it as well! I can't say enough good things about my onboarding coach. She was and continues to be amazing support with Zen Planner. I appreciate all of her patience and genuine interest in helping me utilize the software to its​ maximum potential for my business. I'm looking forward to growing with Zen Planner

    Pros

    I left for about four years because I felt like the software was missing some integral parts for my business. Now I was needing something different and looked at Zen Planner again. The​ changes they have made over the past four years has been amazing. This is not a company that sits idle and is content with the status quo

    Cons

    The system is a little complex but I believe it's more to do with the novelty of it and all of its features.

    Vendor response

    Thanks Paul! We appreciate your feedback and are happy to hear you are enjoying the new features and updates!

    JJ
    AvatarImg

    Joey J.

    Sports, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Modern Interface with lots of flexibility

    Reviewed 4 years ago

    The onboarding process was thorough. I did have to be persistent in explaining some needs that were different from what they expected.

    Pros

    This product can be customized in many ways to meet the specific operation of your business. The interface is slick looking and makes good use of screen real estate. The interface is fast and responsive. The universal search button lets you get to what you need quickly.

    Cons

    The mobile app features are quite lacking. Although it is customizable in most ways, there are some ways it is not, and when you mention these to support, they can't fathom why you'd want that. There is a feedback option to submit feature requests, and they always reply to them, but it seems the dev cycle is VERY long.

    Vendor response

    Thanks for the good words, Joey!

    AR
    AvatarImg

    Verified reviewer

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Good for very simple gym businesses, bad for everything else.

    Reviewed 6 years ago
    Pros

    ZP lets us schedule and bill clients in one place. It spits out reasonably useful accounting summaries and can handle some email automations.

    Cons

    This software is the worst part of my job. Do not be fooled by their slick sales staff: this cannot perform most of the functions advertised. It can, but only in a perfect world where you gym runs exactly as ZP imagines it. In this imaginary perfect world, you'd need a team of administrators working full-time to keep your database up-to-date and functioning. Our gym runs about 250 sessions...

    Vendor response

    I¿m sorry to hear your experience with Zen Planner has been less than ideal. We'd like to offer help to ensure your database is set up efficiently and give you a direct point of contact for the issues you have brought to our attention. Please reach out to our retention expert, Nick Deprez at nick.deprez@zenplanner.com, to get set up as your review is anonymous and we are unable to reach you directly. In response to your note about down time: we diligently track the down time of our software and are currently at 99.87% availability. This would not be possible if we were down at the rate you described. I¿ve passed your feedback about our feature compatibility and sales to our Sales Team to review and ensure we maintain transparency and honesty in our sales process.

    DM
    AvatarImg

    Diane M.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Getting started

    Reviewed 5 years ago

    We are now in the process of building our website and it’s content. Zen Planner has made this difficult process so much smoother. I have heard horror stories from other gym owners that didn’t go with Zen Planner. I’m thankful everyday that I made the decision to go with them. Best choice ever!

    Pros

    We are opening a brand new Jiu Jitsu academy and this has been a whole new experience for us. I’m not very computer savvy, but EVERYONE at Zen Planner has been so helpful and made this so easy for someone like me. I’m very happy with this company.

    Cons

    I have had nothing but good experiences with Zen Planner!

    Vendor response

    Glad to hear you're happy with Zen Planner, Diane! We appreciate the feedback.

    FV
    AvatarImg

    Fyonna V.

    Recreational Facilities and Services, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    [SENSITIVE CONTENT] the Onboarder is FANTASTIC, I am so impressed

    Reviewed 2 years ago

    so far so awesome

    Pros

    We had challenges with paysafe integration, and [SENSITIVE CONTENT] stepped in to fix, I am running a busy studio plus teaching/coaching and she was a dream to work with ( I was not), such an asset to Zen,

    Cons

    color schemes, and the time it took to imput information that was just not a skillset i had, I learned and I am glad it took time

    Zen Planner FAQs

    Q. What type of pricing plans does Zen Planner offer?

    Zen Planner has the following pricing plans:
    Starting from: $99.00/month
    Pricing model: Subscription


    Q. Who are the typical users of Zen Planner?

    Zen Planner has the following typical customers:
    Mid Size Business, Non Profit, Small Business

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    Q. What languages does Zen Planner support?

    Zen Planner supports the following languages:
    English

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    Q. Does Zen Planner support mobile devices?

    Zen Planner supports the following devices:
    Android, iPad, iPhone

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    Q. Does Zen Planner offer an API?

    No, Zen Planner does not have an API available.

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    Q. What other apps does Zen Planner integrate with?

    Zen Planner integrates with the following applications:
    Google Analytics 360, PaySimple, WordPress, Meta for Business, Keap, Mailchimp

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    Q. What level of support does Zen Planner offer?

    Zen Planner offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

    See alternatives

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