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Zen Planner Logo

Zen Planner

Comprehensive Member & Business Software for Gyms + Studios

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Zen Planner Pricing, Features, Reviews and Alternatives

Zen Planner product overview

Price starts from

121

Per month

Usage Based

What is Zen Planner?

Zen Planner is a comprehensive member management software for gyms, schools, boxes & yoga studios that is fully customizable to the unique needs of your business. It has the right combination of essential and intuitive features that will save you time so you can focus on doing what you love. Our solution handles time-intensive administrative tasks like billing, scheduling & attendance tracking, giving you more time to focus on your fitness passion & develop stronger relationships with your members, staff & community. Need a lead-generating website that integrates with your software? How about help with digital marketing? Or virtual training, we offer that too!

Key benefits of using Zen Planner

  • Our Member App for iOS and Android allows members to reserve their spot in class, view who else will be coming, record their workout results, and like and comment on their friends' results.


  • Our Staff App allows staff to check members in for classes, have members sign documents and pay bills, create member profiles, and take member profile photos.


  • Use Kiosk Mode within the Staff App to handle member check-ins, digital signatures on waivers and contracts, retail purchases and more.


  • Payment processing is included in the total monthly price when using the Zen Planner preferred payment processor.


  • Use the customized workout, skill, and martial arts belt tracking within the Member App to engage members.


  • Integration with Infusionsoft allows customers to manage members across both systems & ensure they receive the right communication at the right time.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum

    Training options

    Webinars
    Live Online
    Videos
    In Person
    Documentation

    Zen Planner pricing information

    Value for money

    4.3

    /5

    234

    Starting from

    121

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Zen Planner features

    Functionality

    4.1

    /5

    234

    Total features

    71

    9 categories

    Most valued features by users

    Attendance Tracking
    Payment Processing
    Billing & Invoicing
    Membership Management
    Reporting & Statistics
    Event Management
    Calendar Management
    Electronic Payments

    Functionality contenders

    Zen Planner users reviews

    Overall Rating

    4.3

    /5

    234

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.54/10
    Rating distribution

    5

    4

    3

    2

    1

    135

    59

    21

    10

    9

    Pros
    Customer support really is top notch. The on boarding team is fantastic and truly went out of their way to ensure we had every available resource for success.
    I do not use it for my business, but have used it as an avid fitness enthusiast for over 2 years. It is nice when gyms all over the country use this software.
    They had great integration to our existing merchant. Great membership customization, billing, customizable charts, and belt promotion system.
    Cons
    No real way for instructors to leave notes for students, why not. Never use the mass email or text because its just too complicated-these things can be fixed if they gave it some attention.
    It was very overwhelming when I started using it. The app is also pretty bad, although they do update it with new features.
    Not only were we not satisfied with the software, we were being charged more than double to keep it.

    Overall rating contenders

    Overall Rating

    Great Features - Not Intuitive

    Reviewed a year ago

    Transcript

    Todd: I'm Todd, I'm a gym owner. I give Zen Planner four out of five stars. For more reviews like this,...

    RA
    AvatarImg

    Ross A.

    owner

    Health, Wellness and Fitness, self-employed

    Review source

    Overall Rating

    Zen planner does an ok job

    Reviewed a year ago

    Transcript

    Ross A.: Hi, I'm Ross. I'm the owner. I'm giving Zen Planner a one out of five. For more reviews like...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very Helpful Customer Service!!!

    Reviewed 4 years ago

    Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.

    Pros

    The software is very slick and versatile!

    Cons

    There was a lot to learn that I wasn't familiar with.

    Vendor response

    Happy to hear it - thanks Jody!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Perfect for managing a martial arts studio

    Reviewed a year ago

    I was really impressed on how well they understand how martial art schools work. The software takes into account everything you need to keep your school running - from scheduling out classes students reserve for, to taking payments and setting up merchant accounts, to desk check-in software, to students having their own portal to track their membership and status. Customer support was very helpful during the onboarding.

    Pros

    You can tell this software was designed for martial artists. One of my favorite things you can do is designate belt rankings to students, and design your system in a way that when a student is ready to test for the next belt, whether its the amount of time they've been training with the studio, to achieving certain skills required, Zen Planner notifies you and helps you plan belt testing. I loved that they recognize how important it is for martial art schools to know where students rank. I was able to plan out all my belts, what skills are required and minimum of time with the school they need to have to test. Most gym software don't recognize all the small nuances that martial art schools need to track where their students stand.

    Cons

    The apps for desk login can be a little buggie sometimes and require an update or reset the iPad to get the software to work.

    Vendor response

    Thank you so much for your review. We are proud to empower and serve martial arts communities around the globe.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    8+ year user

    Reviewed a month ago

    Excellent.

    Pros

    The service. I don't call in often but if I need help it's always there.

    Cons

    Changing password info every 3 months is my biggest gripe.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Used it for three years - feature rich but hard to use

    Reviewed 2 years ago

    We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it.

    Pros

    I was the primary account administrator, and I could fix just about anything retroactively. Once you really know your way around, it's got almost everything you could think to want. There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened. The reports were great. Best reporting I've seen, and it's pretty much the only thing I'll miss. Support was good - very responsive, with multiple ways to contact them. I also appreciated the discounts they gave businesses at the start of the COVID shutdowns.

    Cons

    The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. Doing so on my end was time-consuming. Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. What customers could do from our primary domain was pretty limited, and it wasn't easy...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    [SENSITIVE CONTENT] the Onboarder is FANTASTIC, I am so impressed

    Reviewed 3 months ago

    so far so awesome

    Pros

    We had challenges with paysafe integration, and [SENSITIVE CONTENT] stepped in to fix, I am running a busy studio plus teaching/coaching and she was a dream to work with ( I was not), such an asset to Zen,

    Cons

    color schemes, and the time it took to imput information that was just not a skillset i had, I learned and I am glad it took time

    Zen Planner FAQs and common questions

    Q. What type of pricing plans does Zen Planner offer?

    Zen Planner has the following pricing plans:
    Starting from: $121.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Zen Planner?

    Zen Planner has the following typical customers:
    Mid Size Business, Non Profit, Small Business


    Q. What languages does Zen Planner support?

    Zen Planner supports the following languages:
    English


    Q. Does Zen Planner support mobile devices?

    Zen Planner supports the following devices:
    Android, iPad, iPhone


    Q. Does Zen Planner offer an API?

    No, Zen Planner does not have an API available.


    Q. What other apps does Zen Planner integrate with?

    Zen Planner integrates with the following applications:
    Google Analytics 360, PaySimple, WordPress, Meta for Business, Keap, Mailchimp


    Q. What level of support does Zen Planner offer?

    Zen Planner offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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