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Comprehensive Member & Business Software for Gyms + Studios
Zen Planner Pricing, Features, Reviews and Alternatives
Zen Planner product overview
What is Zen Planner?
Zen Planner is a comprehensive member management software for gyms, schools, boxes & yoga studios that is fully customizable to the unique needs of your business. It has the right combination of essential and intuitive features that will save you time so you can focus on doing what you love. Our solution handles time-intensive administrative tasks like billing, scheduling & attendance tracking, giving you more time to focus on your fitness passion & develop stronger relationships with your members, staff & community. Need a lead-generating website that integrates with your software? How about help with digital marketing? Or virtual training, we offer that too!
Key benefits of using Zen Planner
Typical customers
Platforms supported
Support options
Training options
Zen Planner pricing information
Zen Planner features
Functionality
4.1
/5
246
Total features
73
9 categories
Most valued features by users
Functionality contenders
Zen Planner users reviews
Overall Rating
4.3
/5
246
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.55/10
142
63
22
10
9
Overall rating contenders
Todd S.
Business Director
Religious Institutions, 11-50 employees
Review source
Transcript
Todd: I'm Todd, I'm a gym owner. I give Zen Planner four out of five stars. For more reviews like this,...
Ross A.
owner
Health, Wellness and Fitness, self-employed
Review source
Transcript
Ross A.: Hi, I'm Ross. I'm the owner. I'm giving Zen Planner a one out of five. For more reviews like...
Paul D.
Professional Training & Coaching, 11-50 employees
Used daily for 2+ years
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The reintroduction to Zen planner has been great. I'm learning new things and I'm excited about the dashboard that will show me exactly what's going on every day at first glance. It's exciting that I can customize it as well! I can't say enough good things about my onboarding coach. She was and continues to be amazing support with Zen Planner. I appreciate all of her patience and genuine interest in helping me utilize the software to its maximum potential for my business. I'm looking forward to growing with Zen Planner
I left for about four years because I felt like the software was missing some integral parts for my business. Now I was needing something different and looked at Zen Planner again. The changes they have made over the past four years has been amazing. This is not a company that sits idle and is content with the status quo
The system is a little complex but I believe it's more to do with the novelty of it and all of its features.
Thanks Paul! We appreciate your feedback and are happy to hear you are enjoying the new features and updates!
Joey J.
Sports, self-employed
Used daily for less than 6 months
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The onboarding process was thorough. I did have to be persistent in explaining some needs that were different from what they expected.
This product can be customized in many ways to meet the specific operation of your business. The interface is slick looking and makes good use of screen real estate. The interface is fast and responsive. The universal search button lets you get to what you need quickly.
The mobile app features are quite lacking. Although it is customizable in most ways, there are some ways it is not, and when you mention these to support, they can't fathom why you'd want that. There is a feedback option to submit feature requests, and they always reply to them, but it seems the dev cycle is VERY long.
Thanks for the good words, Joey!
Verified reviewer
Used daily for 2+ years
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ZP lets us schedule and bill clients in one place. It spits out reasonably useful accounting summaries and can handle some email automations.
This software is the worst part of my job. Do not be fooled by their slick sales staff: this cannot perform most of the functions advertised. It can, but only in a perfect world where you gym runs exactly as ZP imagines it. In this imaginary perfect world, you'd need a team of administrators working full-time to keep your database up-to-date and functioning. Our gym runs about 250 sessions...
I¿m sorry to hear your experience with Zen Planner has been less than ideal. We'd like to offer help to ensure your database is set up efficiently and give you a direct point of contact for the issues you have brought to our attention. Please reach out to our retention expert, Nick Deprez at nick.deprez@zenplanner.com, to get set up as your review is anonymous and we are unable to reach you directly. In response to your note about down time: we diligently track the down time of our software and are currently at 99.87% availability. This would not be possible if we were down at the rate you described. I¿ve passed your feedback about our feature compatibility and sales to our Sales Team to review and ensure we maintain transparency and honesty in our sales process.
Diane M.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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We are now in the process of building our website and it’s content. Zen Planner has made this difficult process so much smoother. I have heard horror stories from other gym owners that didn’t go with Zen Planner. I’m thankful everyday that I made the decision to go with them. Best choice ever!
We are opening a brand new Jiu Jitsu academy and this has been a whole new experience for us. I’m not very computer savvy, but EVERYONE at Zen Planner has been so helpful and made this so easy for someone like me. I’m very happy with this company.
I have had nothing but good experiences with Zen Planner!
Glad to hear you're happy with Zen Planner, Diane! We appreciate the feedback.
Fyonna V.
Recreational Facilities and Services, 1-10 employees
Used daily for less than 6 months
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so far so awesome
We had challenges with paysafe integration, and [SENSITIVE CONTENT] stepped in to fix, I am running a busy studio plus teaching/coaching and she was a dream to work with ( I was not), such an asset to Zen,
color schemes, and the time it took to imput information that was just not a skillset i had, I learned and I am glad it took time
Zen Planner FAQs
Zen Planner has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Q. Who are the typical users of Zen Planner?
Q. Does Zen Planner support mobile devices?
Q. What other apps does Zen Planner integrate with?
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