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ARI vs AutoVitals Comparison (2026)

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ARI logo

ARI

AutoVitals logo

AutoVitals

Overview

Features: client, vehicle, inventory management; estimates and invoicing; online booking, inspections, expense tracking; parts purchase orders, labor times logs, VIN decoder, license plate reader, CarFax integration, QuickBooks integration, online payment for clients, etc!

AutoVitals is a cloud-based auto repair software providing digital vehicle inspections, workflow management, digital marketing, and more to optimize the shop's ARO.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

39.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

661

5

4

3

2

1

466

157

30

8

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.8

63

5

4

3

2

1

55

6

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

“Some things that I would like to note are the limited invoice template options (enabling qr code for custom invoices, editing certain fields, like moving phone number below email for the default template, etc.)”
AA

Albaraa A.

Owner

“The customer portal is a huge advantage because customers can approve estimates online, view invoices, check repair status, and keep track of service history without constant back and forth communication.”
TS

Tyler S.

Automotive Technician

“It’s an all in one app, I can have my inventory, invoices, reports, and the added labor guides is a huge bonus, and LOVE the live links for customers so I don’t have to send them multiple times if they want to change something, love have I can enter the vin and the vehicle information come up. ”
CH

Chester H.

Owner

Pros

“This takes the guest work out of that for the customer and they can visually see the issue and are more likely to say yes to the repair which keeps everybody happy, both the dealership and the customer.”
JO

Joshua O.

Service manager and tech

“What I like the most about using AutoVitals was the way it allowed me to show my team a visual of what we want to achieve.”
MA

MEGHAN A.

team lead floor

“The digital vehicle inspections are clear and professional, helping build trust with our customers.”
LM

Lauryn M.

Not applicable

Cons

“Also from time to time, it will glitch and not allow you to add appointments to personal calendar so you will have to log off and log back in for it to be fixed.”
SG

Sandra G.

President

“I encounter formatting glitches and data field errors when attempting to use either the built-in ARI "custom" templates or my own custom-designed versions.”
DE

Dustin E.

Owner Technician

“What I like least about ARI is the constant changes that can sometimes make it difficult to keep up with new processes, features, or updates.”
AC

Ashlee C.

Owner

Cons

“We wanted to convert the text phone number over from our old systems, so our customers didn’t have to be bothered to see yet another new number, this took longer than the trial period also!”
NM

Nick M.

GM

“Its a little clunky and hard to use at first set up.”
AL

Andrew L.

Chief Operating Officer

“Scheduling doesn't work very well.”
RG

Robert G.

Service manager

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features60
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Employee Time Clock
  • Estimating
  • Gift Card Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Marketing Management
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Prioritization
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • Transaction History
  • User Management
  • VIN Decoder
  • VIN Lookup
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management
  • Total features14
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Employee Time Clock
  • Estimating
  • Gift Card Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Marketing Management
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Prioritization
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • Transaction History
  • User Management
  • VIN Decoder
  • VIN Lookup
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations6
  • 360 Payments
  • ALLDATA
  • AutoFluent
  • AutoShop
  • Cinch
  • Manager SE
  • MaxxTraxx
  • NAPA TRACS
  • PartsTech
  • PayPal Payments
  • Protractor
  • QuickBooks Online
  • QuickBooks Online Advanced
  • RO Writer
  • Shop-Ware
  • Stripe Payments
  • Tekmetric
  • Total integrations11
  • 360 Payments
  • ALLDATA
  • AutoFluent
  • AutoShop
  • Cinch
  • Manager SE
  • MaxxTraxx
  • NAPA TRACS
  • PartsTech
  • PayPal Payments
  • Protractor
  • QuickBooks Online
  • QuickBooks Online Advanced
  • RO Writer
  • Shop-Ware
  • Stripe Payments
  • Tekmetric