ARI Pricing, Features, Reviews & Alternatives

ARI

#1 Auto Repair Software solution for the automotive industry

4.42/5 (89 reviews)

ARI overview

What is ARI?

ARI is a cloud-based auto repair software solution designed to help independent mechanics, mobile technicians, car dealers, and shops manage vehicle inspections, spare part inventories, client communications, VIN decoding and license plate recognition. Repair businesses can list services in an online booking directory, receive requests from clients, and approve/deny appointments from within the application.

With a range of modules for accounting, a built-in spare parts database, client relationship management, invoicing, estimation, car diagnostics, and more, ARI streamlines the entire repairing lifecycle for businesses. It lets mechanical shops diagnose a vehicle using customizable inspection checklists, detect damage to create job cards, assign work to mobile technicians, order spare parts, raise invoices on services, and send automated reminders to clients. Additionally, professionals can maintain and store details about new and recurring customers such as addresses, payment modes, GPS coordinates, and past visits in a centralized repository.

ARI provides custom invoicing templates along with a preview functionality, which businesses can utilize to add brand logos, colors, fonts, and signatures and rewrite parts of forms specific to service requirements. It also comes with eSignature capabilities, which allow businesses to receive customer signatures on mobile devices before sending final invoices via emails.
www.utilitymobileapps.com

Pricing

Starting from
$19.99/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English
ARI screenshot: ARI vehicle inspectionHow to create a car JobCard with ARIARI screenshot: ARI vehicle damage reportARI screenshot: ARI vehicle descriptionARI screenshot: ARI invoice and jobcard optionsARI screenshot: ARI vehicle detailsARI screenshot: ARI cybertruck job cardARI screenshot: ARI automated vehicle service remindersARI screenshot: ARI home page and optionsARI screenshot: ARI vehicle listARI screenshot: ARI vehicle list mobileARI screenshot: ARI vehicle list phoneARI screenshot: ARI (Auto Repair Invoices) main viewARI screenshot: ARI mobile dashboardARI screenshot: ARI job cardARI screenshot: ARI (Auto Repair Invoices) options to change invoice to jobcardARI screenshot: ARI (Auto Repair Invoices) invoice template defaultARI screenshot: ARI (Auto Repair Invoices) custom invoice templateARI (Auto Repair Invoicing) - the ultimate auto repair software
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ARI user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.1
  4.4
Anonymous

Worth the money

Used daily for less than 6 months
Reviewed 2020-03-18
Review Source: Capterra

Easy to access customer service and easy to use features make this a great experience.

Pros
It's easy for us to train and use. It was worth every penny spent to upgrade to this software. There are advanced features that we couldn't get with any other similar programs.

Cons
So far I haven't found any real issues that are a problem.

Response from uMob


Thank you very much for your feedback. We definitely appreciate it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tiffany S.

Overall working well

Used daily for less than 6 months
Reviewed 2020-08-11
Review Source: Capterra

Overall, we continue to be impressed with ARI. I am sure there are functions that we are not even using yet. Each day we learn how to maximize the system for our needs. If you have a question, the company is very quick to respond and they provide clear and concise instructions for what you are asking. Data entry is very easy and quick for adding a new customer, then adding associated vehicles as well as transition from an estimate to a job card to an invoice. Invoices email clean so long as you use the app. Avoid the desktop for this. We have several large fleets and we find the information is easy to access to multiple vehicles. You are able to quickly locate prior work as well as inspection reports. We do believe that it would be more efficient if inspections were not separate and could be associated with the vehicle under the customer somehow versus through another icon in the app but it is working as is also. We have not used the diagnostics portion yet because we work on most heavy truck but looking forward to how this may improve diagnostics for light vehicles.

Pros
Because we are a mobile vehicle repair business, we love the functionality of ARI. Job cards can be created while a tech is en route and the tech will have access to the job card before arrival to a job. The tech can then update the job card as necessary. This is a very intuitive and fluid process. We rolled ARI out on cell phones and it is working excellent!

Cons
We are still learning how to utilize the reports functions so that we are not feeling like we have to keep track of revenue, expenses, and taxes elsewhere. There are several reports however there is no single report that will give you all of this at a glance. You are able to export each report which is helpful!

Response from uMob


Thank you for your feedback.
We're happy to let you know that you can now attach Inspections to JobCards, just as you've recommended.
Working on better reporting!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jacob H.

Please fix

Used daily for 6-12 months
Reviewed 2020-03-18
Review Source: Capterra

Decent

Pros
Estimating and invoices along with profit calc

Cons
Buggy, certain makes and models not available...cant text or send estimates or invoices from desktop. Manually have to enter almost everything

Response from uMob


Hello, Jacob
We are pleased to inform you that you can now send emails from the desktop version. As for unavailable makes and models, we've updated our database recently.
Please update the app to the latest version and let us know if everything works!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Aaron R.

PC comparability

Used daily for free trial
Reviewed 2021-01-26
Review Source: Capterra

Great until I realised it’s an absolute pain to use if you rely on PCs daily

Pros
Designed for the Auto field, additional boxes for vehicle info

Cons
The lack of PC comparability, I’m not interested trying to use other “apps” to make this work on my PC. Look at the Billdu software I can use this on my Tablet, IPad and PC, just login and off I go no additional apps required.

Response from uMob


Hello Aaron
Are you referring to our Windows version of the Web version?
You can access ARI from any device using the browser. However, for comfort, we also offer a Windows program that you can install on your PC, but it's not mandatory.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Dan H.

ARI has saved the day

Used daily for 6-12 months
Reviewed 2020-03-12
Review Source: Capterra

Pros
I just love this features on this program very easy to use very informative to the customer and very professional format

Cons
The only thing I would like to see what this program is being able to change a estimate into a job iog

Response from uMob


Thank you for your review. Actually, there is a way to change an invoice into a JobCard; all you need to do is open up the respective invoice, go to More Options, and select "Change Invoice into JobCard". Save!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ARI pricing

Starting from
$19.99/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

ARI is offered across three pricing plans, outlined below. A free trial of the product is also available.

-Free Trial
-Monthly: $19.99/month
-Yearly: $99.99/year
-Pay Once: $350 one time

ARI features

Alerts/Notifications
Billing & Invoicing
Customer Database
Inventory Management
Inventory Tracking
Reporting & Statistics
Third Party Integrations

API (139 other apps)
Activity Dashboard (182 other apps)
Data Import/Export (132 other apps)
Discount Management (167 other apps)
Employee Management (183 other apps)
Gift Card Management (144 other apps)
Loyalty Program (183 other apps)
Mobile Access (163 other apps)
Multi-Location (219 other apps)
Order Management (227 other apps)
Point of Sale (POS) (261 other apps)
Reporting/Analytics (231 other apps)
Sales Reports (190 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for ARI

Key features of ARI

  • Alerts/Notifications
  • Appointment Scheduling
  • Billing Portal
  • CRM
  • Customizable Invoices
  • Employee Scheduling
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Labor Rates
  • Mobile Payments
  • Online Invoicing
  • Quotes/Estimates
  • Service History Tracking
  • Tax Calculator
  • VIN Lookup
View All Features

Benefits

• Vehicle Diagnose & Maintenance: from VIN decoder and license plate reader to car service history reports and upcoming maintenance.

• Unlimited Inputs: With ARI Pro, users can create unlimited invoices, estimates, spare parts, and services, with no restriction on the number of items created.

• Automatic Service Reminders: ARI will send automatic service reminders to clients via email so that businesses know that their clients will never miss a service.

• Online Appointments: ARI comes with a built-in online appointment directory. Clients can find shops there and then book a service online.

• Inspection Reports: ARI offers the possibility to create custom vehicle inspection reports.

• Custom Invoice Templates: Customize invoices to create unique and branded documents.

• Advance Estimating & Reports: Benefit from the possibility to set up multiple taxes, vendors, technicians, etc.