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Auto/Mate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Dealer management system with OEM integrations
Table of Contents
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Auto/Mate - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Auto/Mate overview
What is Auto/Mate?
Auto/Mate is a cloud-based dealer management system designed for independent used car dealerships which provides tools for vehicle evaluation, inventory management, deal structuring, collections management, task automation, accounting system integration, report customization, and more. The software can be integrated with DealerSocket’s other products including the digital marketing CRM and inventory management platforms.
With Auto/Mate’s evaluation tool, users can analyze trade and auction vehicles without the hassle of adding potential acquisitions to their inventory. Full flexibility is provided when structuring deals, with support for applicant references, irregular payments, accessories, and aftermarket products and services. In-house and third-party lender financing is also supported. Auto/Mate automates the collections process with past-due tracking and color-coding.
Users can create queues in Auto/Mate to organize their accounts, deals, and inventory, and set task frequencies for Auto/Mate to automate tasks that would otherwise require employee input. Two-way integrations with Sage Intacct and QuickBooks Online allow users to manage their accounting, and the reporting module provides users with insight into the performance of their business.
Starting price
Alternatives
with better value for money
Auto/Mate’s user interface
Auto/Mate pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
2.9
Features
3.3
Ease of use
3.2
Customer support
3.0
Reviews sentiment
What do users say about Auto/Mate?
Reviewers indicate that Auto/Mate's customer support receives mixed feedback; some find the team responsive and helpful, while others experience long wait times, unresolved issues, and difficulty reaching knowledgeable agents. They mention that support can be inconsistent, with communication gaps and challenges in getting complex problems addressed effectively.
Users say Auto/Mate offers comprehensive dealership management tools, including inventory and finance features, and they appreciate its integration capabilities. They find the software fairly easy to use after an initial learning period, but some report the system is overly complicated, not intuitive, and can be slow or confusing for new users.
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Who uses Auto/Mate?
Based on 60 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsAuto/Mate's key features
Most critical features, based on insights from Auto/Mate users:
All Auto/Mate features
Features rating:
Auto/Mate alternatives
Auto/Mate
Starting from
No pricing info
DealerCenter
Starting from
79
Per month
BiT Dealership Software
Starting from
270
Per month
Procurify
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No pricing info
Auto/Mate pricing
Value for money rating:
Starting from
No pricing info
User opinions about Auto/Mate price and value
Value for money rating:
To see what individual users think of Auto/Mate's price and value, check out the review snippets below.
Allison F.
Marketing/IT Director
Samantha S.
Internet Manager
Auto/Mate customer support
What do users say about Auto/Mate customer support?
Customer support rating:
We analyzed 21 verified user reviews to identify positive and negative aspects of Auto/Mate customer support.
A small group of reviewers highlight Auto/Mate's support team as responsive, proactive, and consistently helpful when issues arise.
Widespread user sentiment points to slow response times, unhelpful agents, and difficulty reaching customer support when needed.
Support options
Training options
To see what individual users say about Auto/Mate's customer support, check out the review snippets below.
“The support staff is excellent and checks in frequently to make sure everything is running smoothly. ”
Kevin G.
Sales and Finance
“I used this software before it was bought out by Dealer Socket, it continues to decline in customer support and informing the consumer of changes being made.”
Lori B.
“The customer support doesn't care about the issue itself, they just care about closing the ticket, wether a solution comes up or not.”
Micheal L.
CEO
Auto/Mate FAQs
Auto/Mate has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Auto/Mate?
Auto/Mate has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Auto/Mate support?
Auto/Mate supports the following languages:
English
Q. Does Auto/Mate offer an API?
Yes, Auto/Mate has an API available for use.
Q. What level of support does Auto/Mate offer?
Auto/Mate offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support
