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AutoRepair Cloud vs NAPA TRACS Comparison (2026)

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AutoRepair Cloud logo

AutoRepair Cloud

NAPA TRACS logo

NAPA TRACS

Overview

AutoRepair Cloud is an automobile repair management software that helps businesses handle operations such as estimate generation, appointment scheduling, inspections, inventory tracking, customer communications, and more on a centralized platform.

NAPA TRACS is designed for automotive repair shops. The software helps with everything from estimating and invoicing. The software provides a suite of features that meet the needs of users and can accommodate companies of all sizes. Live technical support is available 6 days a week.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

59.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

109

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

163

5

4

3

2

1

146

15

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.2

264

5

4

3

2

1

130

84

34

8

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

Pros

“I like the Technical Information that includes even specific data like fluids conditions and quantity, tires/wheels types and sizes for most of vehicles.”
CL

Christine L.

Owner

“My the most favorite feature in this app is Auto Parts & Inventory, where I can see the detailed information about parts purchase/sell in my shop.”
SJ

Sergio J.

Shop Manager and Lead Estimator

“I like the detailed list of customers and their vehicles, the ability to automatically add vehicle data by search with License plate.”
RR

Roy R.

Owner

Pros

“It’s strong in work orders, estimating, and inventory management, and integrates well with parts suppliers, which helps streamline daily workflow.”
AP

ALISSA P.

AGENT

“From diagnostics, to ordering parts, to keeping track of the expenses on repairs to each individual vehicle, TRACS does it all.”
AL

Alejandro L.

Fleet Manager

“My overall experience with using NAPA TRACS is a good one it is a great tool in keeping important inventory organized and kept track of.”
MA

Meghan A.

administrator

Cons

“Appointments scheduling form on the shop website does not allow clients to request an appointment for an exact worker.”
BL

Bob L.

Owner

“Quotes are not complete enough: impossible restore from Recovery, not available revert of Repair Order to Quote.”
MP

Melody P.

Owner

“The Сustom Reports feature seems incomplete to me: some important data fields cannot be added.”
BF

Boca F.

Owner

Cons

“At times it can seem make me feel frustrated when the system lags or it glitches & crashes.”
JP

Jesse P.

Na

“The program itself unfortuantely feels a bit outdated for todays times and technology”
TW

Taylor W.

Accounting

“It is very hard to search unless you know the exact part number or unit number.”
TJ

Tara J.

Maintenance Shop Admin

  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features57
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Employee Time Clock
  • Estimating
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Marketing Management
  • Multi-Location
  • Online Invoicing
  • Order Management
  • Parts Management
  • Point of Sale (POS)
  • Prioritization
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • Transaction History
  • User Management
  • VIN Decoder
  • VIN Lookup
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management
  • Total features56
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Employee Time Clock
  • Estimating
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Marketing Management
  • Multi-Location
  • Online Invoicing
  • Order Management
  • Parts Management
  • Point of Sale (POS)
  • Prioritization
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • Transaction History
  • User Management
  • VIN Decoder
  • VIN Lookup
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations12
  • 360 Payments
  • AutoServe1
  • AutoVitals
  • Google Ads
  • Google Analytics 360
  • Google Maps
  • OEC
  • PartsTech
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Accounting
  • Salesforce Customer360
  • Square Payments
  • Stripe
  • TireConnect
  • Xero
  • Yelp Guest Manager
  • Total integrations7
  • 360 Payments
  • AutoServe1
  • AutoVitals
  • Google Ads
  • Google Analytics 360
  • Google Maps
  • OEC
  • PartsTech
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Accounting
  • Salesforce Customer360
  • Square Payments
  • Stripe
  • TireConnect
  • Xero
  • Yelp Guest Manager

Alternatives

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