App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
NAPA TRACS
Web-based platform for automotive repair shops
(9)
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
NAPA TRACS Pricing, Features, Reviews and Alternatives
NAPA TRACS product overview
What is NAPA TRACS?
Napa Tracs is designed for automotive repair shops. The software helps with everything from estimating and invoicing to marketing and accounting tasks. The software provides a suite of features that meet the needs of users and can accommodate companies of all sizes. Online technical support is available 6 days a week and extended hours are available at no additional charge.
Typical customers
Platforms supported
Support options
Training options
NAPA TRACS pricing information
Value for money
4.2
/5
249
Starting from
109
Per month
Flat Rate
Pricing options
Value for money contenders
NAPA TRACS features
Functionality
4.1
/5
249
Total features
27
1 categories
Most valued features by users
Functionality contenders
NAPA TRACS users reviews
Overall Rating
4.2
/5
249
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.06/10
121
78
34
8
8
Overall rating contenders
shelley g.
Automotive, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
I really enjoy the ease of use with the program.
My favorite feature about this software is the profitability worksheet. It clearly shows me what I set me goals to be and if we meet them.
The part I liked least is not being able to change the Invoice date. It is needed randomly and would be a useful feature.
Michael C.
Automotive, self-employed
Used daily for 2+ years
Review source
Share this review:
Easy to use and easy to make estimates. Easy to look up NAPA pricing.
I wish there was a way to add in additional owner info, like with a married couple, who wish I would call the one or the other at certain times. If there was a spot for two owners and a way to differentiate the phone numbers for each that would be very helpful.
Robin C.
Retail, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
It actually ruins parts of my day, every day , try having a customer standing in front of you waiting for 3 estimates. I go to O'Reilly's website and look up the parts faster and type them into the Napa Tracs estimate or I would be here all day....
This category is asking for 40 words on what I like. I don't have 40 words. I have been in the automotive repair business for many years. there is nothing about this software that works for this business. Why fix what wasn't broken.
Work orders not easy to access, parts look up is way too complicated !!! I worked for Napa for 10 years so how to, and part numbers are not a problem for me. Takes the fast pace out of a a fast paced shop, the parts availability is like looking for gold, time consuming. Go look at O Reilly's website, please Simple, informative. The old Tracs had its flaws, but was very workable( daily I deal with at least 10 invoices a day.). . click on an invoice and go. Now you spend literally 3 minutes trying to get the invoice to alphabetize. Just to open it.
Chelene S.
Automotive, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Wonderful
I like the conveinence the service, and the simplicity of it!
Not ideal to what is being used now. Napa Tracs makes more sense
Eric P.
Automotive, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
I've been using Tracs for over 15 years, it's been great. The newest iteration, Enterprise, is great!
Simple, easy to use. Great integrated labor and parts ordering. Great reporting once you know how to use it.
System settings menus aren't organized very intuitive. Reporting is great but has a learning curve.
NAPA TRACS FAQs
NAPA TRACS has the following pricing plans:
Starting from: $109.00/month
Pricing model: Subscription
Q. Who are the typical users of NAPA TRACS?
NAPA TRACS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does NAPA TRACS support?
NAPA TRACS supports the following languages:
English, Spanish
Q. Does NAPA TRACS support mobile devices?
NAPA TRACS supports the following devices:
Android, iPad, iPhone
Q. Does NAPA TRACS offer an API?
No, NAPA TRACS does not have an API available.
Q. What other apps does NAPA TRACS integrate with?
NAPA TRACS integrates with the following applications:
TireConnect, PartsTech, AutoServe1, 360 Payments
Q. What level of support does NAPA TRACS offer?
NAPA TRACS offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum
Common NAPA TRACS comparisons
© 2010-2024 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.