DoorDash for Merchants vs Deliveroo

CAKE POS

TouchBistro

Gofrugal

GrubHub

foodora

Roadcast

Compare DoorDash for Merchants and Deliveroo based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Grubhub is a takeout and delivery software for corporates and restaurants to build food orders, manage payments, and track delivery on a digital platform. It helps manage large orders and its distribution, scheduling recurring requests, generating monthly invoices, and setting up guidelines.

TouchBistro’s All-in-One Restaurant Management system offers all the technology you need to run your restaurant on one easy-to-use platform. Designed for and by restaurant service staff, TouchBistro meets the specific needs of the industry with 24/7 expert support.

Roadcast's Unified portal for tracking offers companies a centralised hub to monitor and manage their fleet effectively. By integrating all the vendors involved, the platform provides real-time visibility into the location, status, and performance of each vehicle.

DoorDash is a food delivery service that provides a fleet of delivery drivers to pick up and deliver food and other items from restaurants, nearby grocery and convenience stores, and more.

Activity Dashboard

Activity Tracking

Customer Database

Customer History

Customizable Reports

Delivery Tracking

Food Delivery Dispatching

For Restaurants

Inventory Management

Inventory Tracking

Mobile Access

Online Ordering

Online Payments

Order Management

Reporting/Analytics

Restaurant POS

DoorDash for Merchants

Android

Web-based

Windows

iPad

iPhone

Job site management

This was my secondary source of income for a little while before COVID. It was a lot of fun to have a good balance of being by myself and interacting with "customers.

Group Fitness Instructor

Sometimes it takes a while for the food to be delivered or they take it to the wrong place, etc. So there is definitely some room for human error when using this app.

Graduate Student

I love how this has helped increase the sales of the restaurant I am working as a cashier. Really easy to use and attract more customers.

Home Inspector

This software is so easy to use. It is clear, bold and bright colored, easy on the eyes and very well laid out.

Lead Technician

I like the overall ease of ordering food from the comfort of my home.

Financial Analyst

The ability to deliver food in a timely manner whilst still being warm is a great features as well as occasional discount on select restaurants.

Machine learning engineering - Intern

There application user interface is fantastic and very easy to use. There are a wide variety of options.

Volunteer Engagement and Events Manager

It allows for people to work when its convenient for them, or to hold a second job. I love the opportunities it gives to so many people.

House Cleaner 

Love the luxury of grabbing what you need without getting out of your PJs.

Tech analyst

Their customer service is terrible and difficult to reach.

Assistant 

Sometimes they make mistakes and when you call customer service, they don’t take responsibility for the mistakes of the drivers.

Client relation director 

Great service overall and definitely recommend to my friends and family.

None

Nope, Doordash said no refund. The pizza had not been made, but they still refused to refund me. I deleted my account.

Civil engineer 

Good customer service and ease of functionality.

Owner of AER'S APPAREL

So I would be sitting there at the checkout page with $10 worth of extra charges plus my $15 of my food charges. So all together I'm spending $25 on doordash, which is way too much for me.

Freelance Marketer

I like most the features of mobile access, online ordering, and record analytics. Integration with existing businesses was easy.

Interface designer

Unfortunately the app has a very limited database of restaurants and service locations. My present location still only serves 9 restaurants.

Office Manager 

It integrates with Toasttab and makes my job easier.

DoorDash for Merchants screenshot: Showcase your menu and start receiving orders right from the DoorDash Marketplace. Customers discover your restaurant, place orders, and Dashers handle delivery.

DoorDash for Merchants screenshot: Easily track sales and menu breakdowns in the Merchant Portal. 

DoorDash for Merchants screenshot: Analyze sales, access financials, respond to reviews, and check out customer insights including zip codes for delivery.

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

foodora is a food delivery service operating in the Nordic countries of Finland, Norway, and Sweden. Ordering is possible via the foodora app or website. The food service targets customers, drivers, catering establishments, and supermarkets.

GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS) solutions suitable for multiple trades, with a cloud-based option boasting multi-store management, inventory control, purchase automation, BI reporting & data syncing for offline access

CAKE maximizes restaurant management with software connecting the front of the house to the back. Increase speed of service, table turns, and maximize guest management with digital technology that can help increase your revenue.

Deliveroo is a delivery service package accessible via an app or browser. It acts as a bridge between customers, drivers, and restaurants. The menu includes dishes from different cuisines and offers service options for larger events, such as corporate functions.

Deliveroo

HR & Operations Manager

This is especially annoying should a technical problem arise. Sales data capture is difficult to integrate with EPOS systems - so far we have had to manually enter sales.

Owner

Hard to use, difficult to navigate, unable to set settings.

Updating prices and products is messy having to go through Deliveroo direct. Having to use Deliveroo's own tablet can be frustrating when all our other systems are integrated.

Been pretty disappointed with this app amd made no impact on my business.

Being able to quickly change settings such as availability and expected wait time are very useful front end. Sales reporting is very easy to run on back end.

vendeuse

Helpful for a late night or for a last minute meal, its easy to use.

CCTV Engineer

I like the way you can easily search for vegan dishes and adding items to your order is so simple my child could do it.

Clear improvements could be made in terms of integration with other systems, and more autonomy for users on the backend without having to go through Deliveroo.

DoorDash for Merchants vs Deliveroo Comparison (2026)

DoorDash for Merchants

Deliveroo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives