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Deliveroo

Food delivery app for customers, drivers, and restaurants

Last updated: November 2024

Table of Contents

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Deliveroo - 2025 Pricing, Features, Reviews & Alternatives

What is Deliveroo?

Deliveroo is a delivery service package accessible via an app or a browser. It acts as a bridge between customers, drivers, and restaurants. The menu includes dishes from different cuisines and offers service options for larger events, such as corporate functions. In addition to restaurant meals, groceries can be purchased from supermarkets.

Several requirements must be met to become an active Deliveroo driver. These include: having a work permit and bank account, a suitable vehicle, and no criminal record. Drivers must be at least 18 years of age and possess a working smartphone. The latter is essential for deliveries. Drivers are paid weekly, but they can request a daily payout. Drivers may also retain tips.

Restaurants can use Deliveroo to increase their sales and generate more revenue. Various tools are available for each restaurant to upload and market their menus. In addition, Deliveroo sends the necessary equipment to all partners. Restaurants must pay a percentage-based commission for each successful order.

Starting from

3.49

/user

Per month

Alternatives with better value for money

Deliveroo's key features

Most critical features, based on insights from Deliveroo users:

Online Ordering

4.7

(23)

Food Delivery Dispatching

4.5

(20)

Mobile Access

5.0

(1)

Gift Card Management

5.0

(1)

Delivery Tracking

5.0

(1)

Live Tracking

5.0

(1)

All Deliveroo features

Features rating:

4.6

(37)

Deliveroo alternatives

Deliveroo

4.5

(37)

Starting from

3.49

/user

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.0

Customer Support

4.2

Flex Catering

5.0

(9)

visit website

Starting from

350

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.9

Value for Money

4.8

Customer Support

5.0

Linga rOS System

3.4

(37)

visit website

Starting from

29.99

Per month

Free trial

Free version

Ease of Use

3.4

Features

3.4

Value for Money

3.5

Customer Support

3.5

Square Online

4.7

(307)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.4

Deliveroo pricing

Value for money rating:

4.0

Starting from

3.49

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

Deliveroo integrations (8)

Top integrations

Deliveroo support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Training options

Documentation

Videos

Deliveroo reviews

Overall rating

4.5

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.11/10

Rating distribution

Pros

“Being able to quickly change settings such as availability and expected wait time are very useful front end. Sales reporting is very easy to run on back end.”

Jack T.

HR & Operations Manager

“Helpful for a late night or for a last minute meal, its easy to use.”

valentina B.

vendeuse

“I like the way you can easily search for vegan dishes and adding items to your order is so simple my child could do it.”

Ian W.

CCTV Engineer

Cons

“This is especially annoying should a technical problem arise. Sales data capture is difficult to integrate with EPOS systems - so far we have had to manually enter sales.”

Jack T.

HR & Operations Manager

“Hard to use, difficult to navigate, unable to set settings.”

Hendrik D.

Owner

“Updating prices and products is messy having to go through Deliveroo direct. Having to use Deliveroo's own tablet can be frustrating when all our other systems are integrated.”

Jack T.

HR & Operations Manager

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