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Fixably
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make Every Device Count
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Fixably - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: December 2022
Fixably overview
What is Fixably?
We offer aftersales management software for repair and refurb businesses.
Fixably Repair is a workflow management solution for repair providers. It improves repair tracking, technician efficiency & customer communication.
Apple authorized providers have the additional benefit of our comprehensive GSX integration.
Fixably Refurb is a plug-and-play solution for refurbishment and used devices sales operations. It enables data-driven decisions in device refurbishment and used devices sales.
FIXABLY REPAIR
Fixably automates 80% of the repair workflow so that you can reduce your turnaround times, improve service experience, and increase customer satisfaction levels.
Our smart workflows, based on millions of repairs logged in our system, help you manage repairs efficiently.
Handle logistics, inventory, payments, and more on a centralized platform, saving time on each.
Fixably enables technicians to communicate with customers via emails or text messages, and manage service contracts with a few clicks.
Gain insights into client and third-party orders through customizable reports. Organizations can monitor revenue and the number of received or closed repairs daily, weekly, and monthly via real-time reporting dashboards.
Businesses can also create white-label self-service portals, enabling customers to access communications and payment details at any time.
FIXABLY REFURB
Fixably Refurb is a plug-and-play solution that enables data-driven decisions, to optimize refurbishment operations and sale of used or pre-owned devices.
It enables you to optimize technician performance, identify bottlenecks, and make confident decisions based on your business data at every stage of the process, from sourcing to reselling.
You can track real-time progress on every recommerce stage; from sourcing and device arrival, to inspection, repair, refurbishment and sales.
Use reports to identify which devices being sourced are most profitable, evaluate your sourcing vendors, and forecast your sales returns.
You can ensure you have the right products in stock and optimize the devices in your inventory to improve your bottom line and drive growth.
Key benefits of using Fixably
Fixably Repair is a workflow management solution for repair providers. It improves repair tracking, technician efficiency & customer communication.
Apple authorized providers have the additional benefit of our comprehensive GSX integration.
Fixably Refurb is a plug-and-play solution for refurbishment and used devices sales operations. It enables data-driven decisions in device refurbishment and used devices sales.
FIXABLY REPAIR
Fixably automates 80% of the repair workflow so that you can reduce your turnaround times, improve service experience, and increase customer satisfaction levels.
Our smart workflows, based on millions of repairs logged in our system, help you manage repairs efficiently.
Handle logistics, inventory, payments, and more on a centralized platform, saving time on each.
Fixably enables technicians to communicate with customers via emails or text messages, and manage service contracts with a few clicks.
Gain insights into client and third-party orders through customizable reports. Organizations can monitor revenue and the number of received or closed repairs daily, weekly, and monthly via real-time reporting dashboards.
Businesses can also create white-label self-service portals, enabling customers to access communications and payment details at any time.
FIXABLY REFURB
Fixably Refurb is a plug-and-play solution that enables data-driven decisions, to optimize refurbishment operations and sale of used or pre-owned devices.
It enables you to optimize technician performance, identify bottlenecks, and make confident decisions based on your business data at every stage of the process, from sourcing to reselling.
You can track real-time progress on every recommerce stage; from sourcing and device arrival, to inspection, repair, refurbishment and sales.
Use reports to identify which devices being sourced are most profitable, evaluate your sourcing vendors, and forecast your sales returns.
You can ensure you have the right products in stock and optimize the devices in your inventory to improve your bottom line and drive growth.
Starting price
per year
Fixably’s user interface
Fixably reviews
Overall rating
4.8
/5
6
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
5
1
0
0
0
Fixably's key features
Most critical features, based on insights from Fixably users:
All Fixably features
Features rating:
Fixably alternatives
Fixably
Starting from
1
Per year
Kickserv
Starting from
No pricing info
mHelpDesk
Starting from
No pricing info
RepairShopr
Starting from
No pricing info
Fixably pricing
Value for money rating:
Starting from
1
Per year
Usage Based
User opinions about Fixably price and value
Value for money rating:
Fixably support options
Typical customers
Platforms supported
Support options
Training options
Fixably FAQs
Fixably has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Fixably support?
Fixably supports the following languages:
Danish, Dutch, English, Finnish, German, Norwegian (Bokmal), Spanish, Swedish, Estonian
Q. Does Fixably offer an API?
Yes, Fixably has an API available for use.
Q. What level of support does Fixably offer?
Fixably offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base
