Slack Software Pricing & Features

Slack

A single place for team communication and workflows

4.62/5 (10,299 reviews)

Slack overview

Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.
www.slack.com

Pricing

Starting from
$8/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, French, German, Japanese, Spanish
Slack screenshot: Access messages, files, and services in one placeWhat is Slack?Slack screenshot: Integrate with any number of third party applications for in-chat notificationsSlack screenshot: Use the deep search functionality to find messages from across multiple channelsSlack screenshot: Create custom teams and channels to categorize and organize conversationsWork, simplified. | Slack

Slack reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.6
  4.4
Adam Gotter-Fulton

Communication for (Cool) Professionals

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

We can definitely communicate with almost no exceptions. It takes the "where is this person" out of the equation as you can just send them a message and know when they come online and see it. The benefits to not just sitting and waiting on an answered email are endless. I don't remember how my team communicated before Slack. It keeps my coworkers connected in and out of the office. It cuts down on our emails and makes communication easy. There are a lot of apps and integrations that can be added to automate processes. You can integrate project management tools, Google Docs, Spotify, Canto DAM, Giphy for some fun with coworkers and so many more. I love that I can drag and drop files, images and videos into slack to share with my coworkers. In addition, slack allows free integration with many other tools out there. My peers who are software developers talk about how easy it is in the backend for integration. Slack is easy to use and has great built in functions for notifications. It has really been extremely helpful to get multiple departments talking at times and keep each department informed while not in the same location. The ability to upload files makes it easy to share ideas.

Read the full review


Slack

A single place for team communication and workflows

Anonymous

Incredibly well built and valuable --- also easily a time suck

Used daily for 2+ years
Reviewed 2018-12-03
Review Source: Capterra

We used slack as a company both to facilitate communication across all teams (a tech start up that grew from 20 people to 120 people while I was there) and run basic options (e.g. submit bugs to the product team). It helped us build a strong culture of bonding over personal news broadcasts and basic company updates, and also improved our productivity in certain processes. In other aspects, it was definitely a huge distraction. I would say it's worth integrating with clear guidelines for etiquette. Once you get the hang of it, it's really well designed, easy to use and really fun. They have so many integrations that make it easy to customize it for a company and yet let each individual employee personalize it for themselves (names, gifs, emoji's, etc). It's a streamlined way to get a simple answer back or stay in touch with employees you don't happen to be sitting next to. You avoid email overload.

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Slack

A single place for team communication and workflows

Janosch Felde

Got you covered in case you work in distributed teams

Used daily for 2+ years
Reviewed 2018-11-24
Review Source: Capterra

Slack was a real breakthrough for us in regards to communicating as a team and a company. We use it daily and intensely so. The team behind the software obviously is using it itself and has a keen eye on what would be a helpful feature and what a distracting nuisance. For me it seems as if someone who really has the same communication requirements as ourselves is developing a software to cover exactly these. We hold Slack in high regard and anyone I know who is using it agrees, Slack is THE Communication and Collaboration tool we were waiting for. Furthermore it keeps improving and growing and sensibly so.We work in distributed (software) teams for more than 10 years now. We always had the need to communicate synchronously and asynchronously and used a lot of different tools, as for example Skype or all kinds of other text/voice chat solutions. It all worked okayish. The issue was, none of the tools were able to give us the whole bunch of features (and do so conveniently). You want to chat via text, you want to make calls, ant conference calls, and you wish to share your desktop, ideally throw a couple of files at your colleagues. Also, wouldn't it be great if you could mark things your colleagues said and make your chat program remind you tomorrow. Or remind someone else about something you said or generally do simple task handling inside your communication platform. Ideally synchronized flawlessly with your Desktop, Web and (native) mobile clients. It all is there and it is fun to use, ready to be used instantly (as a service). Additionally Slack managed believably to diffuse concerns regarding administrators or managers to eavesdrop on the communication between employees by keeping the procedure for privacy transparent. Also Slack makes a point in combining its technical excellence with a humorous approach towards its users and Administrators. Furthermore there is a rich Ecosystem of Plugins, Extensions and Modules to, for example notify specific teams in case of an event such as a Blog Post in the internal company Blog or an alarm from a monitored server.

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Slack

A single place for team communication and workflows

Michael Horstmann

Slack Doesn't Slack

Used daily for 1-2 years
Reviewed 2018-11-15
Review Source: Capterra

Overall slack has been readily available via SaaS, easy to access, and has a similarly simplistic mobile app in regard to ease of installation and use. I'd like to see more companies picking up on slack and providing drop in plugins and I'd like to see Slack as an organization retain their playfulness while providing a maturity to their offering. I want to elaborate on that by saying that I like fun and it's critical to the "user experience" to have fun, cool features. However, when my job requires a serious and mature approach I need to know I can get to the adult settings quickly and effectively and I'm not sure I can trust slack for that shift just yet.There's a lot to like about this great platform. We're currently using the free chat platform, and considering that this tool has been excellent. It's on par with other similar tools but probably less expensive and has a free offering of 10K msgs to get your team/company on board. I've noticed there are a lot of commercial grade support options via plugins for Slack which is nice to see and sets it apart from similar free platforms that may have a better role outside of the office.

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Slack

A single place for team communication and workflows

Jeff DeSurra

A Collaborative Communication Tool

Used daily for 2+ years
Reviewed 2018-11-01
Review Source: Capterra

Overall, I've been very happy with Slack. I have people who often work remotely, and being able to have a centralized, searchable space for conversation that can be delineated by topic is a lifesaver in a lot of situations. We are often working on multiple projects with multiple stakeholders, so keeping those conversations clear is essential. But what I like in particular about Slack is the integrations that make the space fun. There is a default random channel that is created, and being able to have a channel in Slack where my employees can post random gifs or talk about off-topic items has not only helped build rapport throughout the whole team, but as also made Slack become a more integrated part of our entire team structure. Employees can bring more of themselves to work through Slack, and that makes my team work better and more effectively.Slack has helped my team communicate more effectively and work together more collaboratively than we were able to before. Channels are the best feature for our team. They help us keep our conversations segmented so that we can find information easily and share it with only those who need to know. Since I use Slack with internal team members and external collaborators, it also helps me keep communication with others in my organization who don't work directly with me but with whom I need to communicate on a regular basis.

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Slack

A single place for team communication and workflows

Slack pricing

Starting from
$8/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Free Plan: $0
• No limits on time or users
• Search and browse up to 10k of the most recent messages
• 10 apps or service integrations
• Native apps for iOS, Android, Mac & Windows Desktop
• Two-person voice and video calls
• 5GB total file storage for the team
• Two-factor authentication


Standard Plan: $6.67 per user / month billed annually (or $8.00/user/month when billed monthly)
Everything in the Free plan, and:
• Unlimited searchable message archives
• Unlimited apps and service integrations
• Custom retention policies for messages and files
• Guest access
• Priority support
• OAuth via Google
• Mandatory two-factor authentication
• Custom User Groups to reach a team or department
• Group voice and video calls
• 10GB file storage per team member
• Custom Profiles


Plus Plan: $11.75 per user / month
Everything in the Standard plan, and:
• SAML-based single sign-on (SSO)
• Compliance Exports of all messages
• 99.99% Guaranteed Uptime SLA
• 24/7 Support with 4-hour response time
• User provisioning and deprovisioning
• Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
• 20GB file storage per team member


Enterprise Grid
Slack Enterprise Grid powers the design, usage, and administration of multiple interconnected Slack workspaces across the entire company.
• Organization-wide search, direct messaging, and announcement-focused channels
• Unlimited workspaces, customized around the people, information and apps that matter most to a team
• Shared channels between workspaces to connect teams when needed
• Security, compliance, billing, and platform integration management in a single view
• Support for integrations with data loss prevention (DLP), e-Discovery, and offline backup providers
• 1 TB (1,000 GB) of storage per user
• Dedicated account and customer success teams
• 24/7 support with 2-hour response time

Pricing Comparison

How does Slack compare with other Collaboration apps?

Subscription plan?

Slack



97% of apps offer a
subscription plan

Free trial?

Slack



88% of apps have a
free trial

Free plan?

Slack



39% of apps have a
free plan

Pricing Comparison

Collaboration app prices shown are $/month




Slack Pricing Reviews

Pros
  • Ease of use
  • Great app, channels.
  • Ease of use and low price.
  • teams, direct messages, low cost
Cons
  • Price too high
  • Price could be cheaper
  • No drawbacks for using Slack.
  • cost, can be hard to self train
99%
recommended this to a friend or a colleague

Slack features

API
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Drag & Drop Interface
Instant Messaging
SSL Security
Search Functionality
Tagging
Third Party Integration

Access Control (127 other apps)
Activity Dashboard (87 other apps)
Customizable Branding (89 other apps)
Document Storage (122 other apps)
File Management (92 other apps)
Permission Management (118 other apps)
Projections (114 other apps)

Competitor Feature Comparison

Mobile apps

iOS App

10,410 reviews

See all iOS Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App

0 reviews

See all Android Apps

Category Leaders ranking

Reviews
Integrations
Mobile
Functionality
Security

#1 in Instant Messaging & Chat

View full ranking
76
20
20
16
20

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Slack also features in these categories:

GetApp Analysis

Email, voicemail, instant messages, text messages, and phone calls are just a few of the ways that busy teams communicate, but manually checking and responding to the messages coming from so many platforms consumes far too many resources for today’s busy teams. Slack is a cloud-based solution that replaces traditional forms of messaging, and brings all group communication together in one place.

Designed for businesses of all sizes, Slack is frequently used by leading technology companies such as BuzzFeed, Salesforce, Spotify, and eBay. Top features include real-time messaging, drag-and-drop file sharing, automatic indexing, and integration with hundreds of popular business apps. Slack offers its own native apps for iOS and Android, which means users are able to stay updated whether they’re working inside or outside the office.


What is Slack?

Slack is a real-time communication platform designed for teams. The cloud-based solution brings group communication together into a centralized environment and replaces long email threads and status update meetings. Conversations are automatically indexed and archived, which enables users to pull up past files—including PDFs and Google documents—regardless of how long ago those files were shared and discussed. Slack searches within files, and it also allows users to share documents with virtually anyone.

In addition to its powerful messaging and document sharing capabilities, Slack also serves as a hub for integrated business apps. Organizations are able to integrate many of the tools they use every day with their Slack accounts. Pulling this data into a single platform saves time and increases efficiency for busy teams.


Who is Slack for?

  • Experience level: All experience levels
  • Industry: All industries
  • Business size: Freelance, small business, mid-size business, large business, enterprise
  • Departments/roles: All departments
  • Budget/point: Free to use
  • Example customers: Salesforce, Spotify, eBay, BuzzFeed

Main features

Real-time messaging

Slack is best-known as a real-time messaging platform for teams. In addition to facilitating open conversations between groups of people, Slack also offers the ability to conduct private conversations in a one-on-on setting and within smaller sub-groups. (These sub-groups are ideal for handling more sensitive topics that may not apply to everyone in the company.)

Login to Slack to start participating in a group conversation. These conversations will replace lengthy email threads, and they enable you to work more quickly when communicating with large groups of people. Use the @mention feature to tag a specific colleague within the context of a larger conversation, or add an emoji to demonstrate how you’re feeling at the time when a message is sent.

Team channels

Communication within Slack is divided up into channels, private groups, and direct messages. Channels are the place where open conversations take place. These conversations are easily archived and searchable.

Anyone can join a channel, including team owners, admins, and regular users. However, you do have the option to prevent users with restricted access and single-channel guests from searching specific channels. Clicking on the information icon for each channel pulls up information about that channel’s purpose, along with the ability to add other users and browse shared files. The information icon is also what you’d select to leave any channel.

Drag-and-drop file sharing

Slack has developed a method for quickly sharing files of all types. Users can drag-and-drop files from their computers, or the cloud, directly into Slack. Slack supports PDFs, images, and videos, along with many other types of files.

Once you’ve shared a document with your colleagues, get ready for the feedback. With Slack, your colleagues can comment on the file you’ve shared. These internal discussions can take place through the comments section. You can also add stars to the documents your colleagues have uploaded to mark which files you’d like to keep handy for future reference.

Indexing and archiving

Slack automatically indexes and archives everything that goes on within a team’s account. This includes all messages, notifications, and files. Slack also indexes the content of every document that’s uploaded, which means users can search for keywords contained in specific PDFs or Word documents.

When you use Slack, you don’t have to worry about accidentally losing track of an important file, even after the group discussing that file has been disbanded. Private groups can be archived or closed after they’ve served their purpose. Archiving a group removes it from the list of available groups, but keeps all data secure for future reference.

The search features in most email platforms are not robust enough to handle the needs of growing organizations, which is why Slack has developed its own contextual search tools. Users are able to search for keywords across entire team archives, or within specific documents, images, and other files.

In cases where the one thing you remember about a particular file is a generic keyword, you can use Slack’s filtering tools to dig deeper into the archives and pinpoint whatever it is you need. Search results can be filtered by date range, relevancy, and person, along with many other factors.


Integrations

Integrations are a major part of Slack’s platform. Slack integrates with virtually every major business app. Users are able to set up their apps to post notifications inside the app and bring data together into one place.

Slack integrates with more than 80 external services, including Asana, Box, Dropbox, Desk.com, Google Drive, JIRA, and Stripe. Users with programming knowledge also have the option to create their own integrations.


Pricing

Slack is free for teams of all sizes. Teams can use Slack for an unlimited amount of time without paying a dime. Organizations that need upgraded features, such as searchable archives with unlimited messages and unlimited external integrations, can sign up for a Standard plan at $6.67 per user, per month. Slack’s Plus plan costs $12.50 per user, per month. Enterprise plans are coming soon.


Bottom line

  • Real-time conversations in an open or private environment
  • Creates transparency within groups and teams
  • Integrates with hundreds of popular business services
  • Mobile push notifications keep users updated 24/7
  • Free to use for teams of all sizes

Videos and tutorials

Additional information for Slack

Key features of Slack

  • Create open channels
  • Support for private groups and 1:1 direct messaging
  • File Sharing
  • Deep, Contextual Search
  • Always In Sync
  • Nearly 100 integrations
  • Open API to build your own integrations
  • All data transfer is encrypted
  • Desktop & mobile messaging
  • Notifications
  • Chat
  • Chat functionality
  • Real time updates
  • Drag & drop interface
  • Search functionality
  • Real time notifications
  • Collaborative workspace
  • Tags, keywords & @mentions
  • Audio / video conferencing
  • Two-way audio & video
  • Personalized profiles
  • 1:1 and group calls
  • Indexing
  • @mentions
  • Private text chat
  • Collaboration tools
  • Video support
  • Call sharing
  • File transfer
  • Archiving & retention
  • Document indexing
  • Mobile integration
  • Email notifications
  • Communication management
  • Commenting
  • Authentication & security
  • Single sign on
  • Compliance management
  • Real time data
  • Screen sharing
  • Document imaging
  • Tagging
  • Full text search
  • Activity logging
  • Activity tracking
  • Workflow management
  • Contact history
  • Business intelligence
  • API availability
  • Document distribution
  • Prioritizing
  • Desktop notifications
View All Features

Benefits

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

A 32% increase in productivity.

A 48.6% reduction in internal email.

A 25.1% reduction in meetings.

And, 80.4% agree Slack has increased transparency on their team.

These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.