Slack Software Pricing & Features

Slack

A single place for team communication and workflows

4.61/5 (7,856 reviews)

Slack overview

Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.
www.slack.com

Pricing

Starting from
$8/month
Pricing options
Free trial
Freemium
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, French, German, Japanese, Spanish
Slack screenshot: Access messages, files, and services in one placeWhat is Slack?Slack screenshot: Integrate with any number of third party applications for in-chat notificationsSlack screenshot: Use the deep search functionality to find messages from across multiple channelsSlack screenshot: Create custom teams and channels to categorize and organize conversationsWork, simplified. | Slack

Slack reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.6
  4.4
Julie Ngu

All in one collaboration for non-traditional offices

Used daily for 1-2 years
Reviewed 2018-09-13
Review Source: Software Advice

Overall, wonderful company. I’ve been with them for 2 years. Incredible updates to this software in that time. It’s so integrated into my company because I don’t have a traditional office. My team is spread out all over the state. You have everyone together in one place You can set up multiple projects or companies under one log in with different users set at different administrative statuses to limit access to different employee levels Real time follow up Keeps the team interactive which increases productivity and progress Navigating from one team or company or project to another is very easy using the desktop app Very productive when your team is not located all in the same physical office - that’s its major benefit. The monthly cost of this software is a fraction of paying for office space. All the messages are archived so you can always go back and review anything you want or follow up on any outstanding issues. Immediate feedback from your team. Constantly getting the most updated info for your projects and/or teams.

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Slack

A single place for team communication and workflows

Mareen Anthonipillai

Slack - Fastest way to communicate internally!

Used daily for 2+ years
Reviewed 2018-09-10
Review Source: Capterra

Overall, Slack is a communication king. It acts as a one tool for all and seamlessly allows multiple integrations with so many third party applications. All of its content are searchable, pinnable and configurable to your personal preference. Slack makes file sharing easy across all conversations and is available for across multi platform.Slack is a communication tool for all employees in one place. I love how we are able to start a channel to talk about a specific project or chat to individual people. In my life of field i work in multiple different department from various different time zones but Slack unites all of us together. You are also able to integrate a lot of third party tools to help your conversations. I very much use the Gdoc integration and the conversation pinning functionality - I'd like to keep the more important up to date information on top of the chat thread. You are also able to access Slack from majority of the devices, there is a nifty Desktop App, equally better mobile app and a web app all of them can be configured differently. For example, if you do not want a notification on your mobile but instead you want to follow the conversation on desktop - Boom, its possible and you can configure it all.

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Slack

A single place for team communication and workflows

Anonymous

Slack Review

Used daily for 2+ years
Reviewed 2018-09-07
Review Source: Capterra

Overall I don't know how we would function without Slack. It is a key component of our company workflow and with all the integrations available with Slack, we're being more productive, seeing less in our inbox, and getting work done faster and efficiently. We will likely move up to the paid version soon, since there are additional function's we'd like to use (like accessing archived conversations and files). I would recommend Slack to everyone - I even use it personally in place of other messaging apps!I love how easy Slack is to use. It's extremely user friendly with a familiar interface. If you ever used AIM (instant messenger) or iChat in the past, Slack will feel very similar. I also love that we can drag and drop to share large files in Slack. When working in a fast environment where things like presentations or creative need to be reviewed around quickly, but are too large to email, Slack is a really handy tool. Also, the ability to share code snippets without the formatting getting lost is huge while working with development teams. Excellent foresight by the Slack engineers to include this functionality. Finally, Slack bot responses! I was able to set up responses for lost passwords and logins for our team, as well as basics like team member phone numbers, or birthdays, so we aren't digging through address books and instead we can just quickly ask Slack for help. It's really great.

Read the full review


Slack

A single place for team communication and workflows

Anonymous

One of the Best Tools for Communication!

Used daily for 2+ years
Reviewed 2018-08-01
Review Source: Capterra

I owned a company that had quite a few people working for us that were overseas and communication was key. We started using slack and it greatly improved productivity, communication, and clarity. It was very simple to learn and use for everyone in the company. It is essentially a productivity social network for a business. You can pin important announcements and topics to the top for everyone to see. Anybody can tag anybody or a group of people in the discussion. When you tag someone you know they will receive the message because they will get a notification they have been tagged. We set up multiple channels for all of the departments such as marketing, development, management etc. Having multiple channels is convenient for everyone so that they only see relevant information. You can archive all of the channels or particular channels for your internal records. The search feature is nice if you ever need to go back to see what was said previous. Slack integrates to almost any other software as well. We had ours integrated to Dropbox and Trello. If you use any other mainstream software then there is a high likeliness that slack integrates with it. The app for Slack works with IOS or Android. The app works flawlessly when we used it and it was very useful. I used the app almost more than I did the desktop client. Whenever someone tags you or pins something then you will get a notification on the app. You can also change app notification settings.

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Slack

A single place for team communication and workflows

Frederic Vandaele

A great tool to collaborate with far away international experts in a comfortable and powerful way

Used daily for 1-2 years
Reviewed 2018-07-25
Review Source: Capterra

Thanks to this software, I keep connection with a network of international experts from everywhere on a passionate subject that we continue to build together, including rich conversations , sharing documents and setup workshops all around the world.The user interface is really elegant and powerful. I particularly appreciate the 3 pane display that allows me to see which channel have updates so I can easily switch and the right pane to see content of a thread or search results without loosing my context. I also really appreciate the possibility to add our own set of icons. In our case its particularly useful since our group discuss about methods that have their own icons. The direct message module is very useful and clearly identified as separate elements so there are no risks to mix it with other conversations. Sharing documents is quite easy and the preview helps a lot when you are searching for a specific document previously uploaded. The search functionality works well and search results are clearly displayed. Last but not least, the windows application is very useful and I appreciate to have a separate application instead of a browser tab dedicate to it.

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Slack

A single place for team communication and workflows

Slack pricing

Starting from
$8/month
Pricing options
Free trial
Freemium
Subscription
View Pricing Plans

Free Plan: $0
• No limits on time or users
• Search and browse up to 10k of the most recent messages
• 10 apps or service integrations
• Native apps for iOS, Android, Mac & Windows Desktop
• Two-person voice and video calls
• 5GB total file storage for the team
• Two-factor authentication


Standard Plan: $6.67 per user / month billed annually (or $8.00/user/month when billed monthly)
Everything in the Free plan, and:
• Unlimited searchable message archives
• Unlimited apps and service integrations
• Custom retention policies for messages and files
• Guest access
• Priority support
• OAuth via Google
• Mandatory two-factor authentication
• Custom User Groups to reach a team or department
• Group voice and video calls
• 10GB file storage per team member
• Custom Profiles


Plus Plan: $11.75 per user / month
Everything in the Standard plan, and:
• SAML-based single sign-on (SSO)
• Compliance Exports of all messages
• 99.99% Guaranteed Uptime SLA
• 24/7 Support with 4-hour response time
• User provisioning and deprovisioning
• Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
• 20GB file storage per team member


Enterprise Grid
Slack Enterprise Grid powers the design, usage, and administration of multiple interconnected Slack workspaces across the entire company.
• Organization-wide search, direct messaging, and announcement-focused channels
• Unlimited workspaces, customized around the people, information and apps that matter most to a team
• Shared channels between workspaces to connect teams when needed
• Security, compliance, billing, and platform integration management in a single view
• Support for integrations with data loss prevention (DLP), e-Discovery, and offline backup providers
• 1 TB (1,000 GB) of storage per user
• Dedicated account and customer success teams
• 24/7 support with 2-hour response time

Pricing Comparison

How does Slack compare with other Collaboration apps?

Subscription plan?

Slack



96% of apps offer a
subscription plan

Free trial?

Slack



88% of apps have a
free trial

Freemium plan?

Slack



39% of apps have a
freemium plan

Pricing Comparison

Collaboration app prices shown are $/month




Slack Pricing Reviews

Pros
  • Ease of use
  • Great app, channels.
  • Ease of use and low price.
  • teams, direct messages, low cost
Cons
  • Price too high
  • Price could be cheaper
  • No drawbacks for using Slack.
  • cost, can be hard to self train
99%
recommended this to a friend or a colleague

Slack features

API
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Drag & Drop Interface
Instant Messaging
SSL Security
Search Functionality
Third Party Integration

Access Control (116 other apps)
Activity Dashboard (80 other apps)
Customizable Branding (82 other apps)
Document Storage (113 other apps)
File Management (86 other apps)
Permission Management (106 other apps)
Projections (115 other apps)

Competitor Feature Comparison

Mobile apps

iOS App

9,573 reviews

See all iOS Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App

0 reviews

See all Android Apps

Category Leaders ranking

Reviews
Integrations
Mobile
Media
Security

#1 in Instant Messaging & Chat

View full ranking
75
20
20
15
16

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Slack also features in these categories:

GetApp Analysis

Email, voicemail, instant messages, text messages, and phone calls are just a few of the ways that busy teams communicate, but manually checking and responding to the messages coming from so many platforms consumes far too many resources for today’s busy teams. Slack is a cloud-based solution that replaces traditional forms of messaging, and brings all group communication together in one place.

Designed for businesses of all sizes, Slack is frequently used by leading technology companies such as BuzzFeed, Salesforce, Spotify, and eBay. Top features include real-time messaging, drag-and-drop file sharing, automatic indexing, and integration with hundreds of popular business apps. Slack offers its own native apps for iOS and Android, which means users are able to stay updated whether they’re working inside or outside the office.


What is Slack?

Slack is a real-time communication platform designed for teams. The cloud-based solution brings group communication together into a centralized environment and replaces long email threads and status update meetings. Conversations are automatically indexed and archived, which enables users to pull up past files—including PDFs and Google documents—regardless of how long ago those files were shared and discussed. Slack searches within files, and it also allows users to share documents with virtually anyone.

In addition to its powerful messaging and document sharing capabilities, Slack also serves as a hub for integrated business apps. Organizations are able to integrate many of the tools they use every day with their Slack accounts. Pulling this data into a single platform saves time and increases efficiency for busy teams.


Who is Slack for?

  • Experience level: All experience levels
  • Industry: All industries
  • Business size: Freelance, small business, mid-size business, large business, enterprise
  • Departments/roles: All departments
  • Budget/point: Free to use
  • Example customers: Salesforce, Spotify, eBay, BuzzFeed

Main features

Real-time messaging

Slack is best-known as a real-time messaging platform for teams. In addition to facilitating open conversations between groups of people, Slack also offers the ability to conduct private conversations in a one-on-on setting and within smaller sub-groups. (These sub-groups are ideal for handling more sensitive topics that may not apply to everyone in the company.)

Login to Slack to start participating in a group conversation. These conversations will replace lengthy email threads, and they enable you to work more quickly when communicating with large groups of people. Use the @mention feature to tag a specific colleague within the context of a larger conversation, or add an emoji to demonstrate how you’re feeling at the time when a message is sent.

Team channels

Communication within Slack is divided up into channels, private groups, and direct messages. Channels are the place where open conversations take place. These conversations are easily archived and searchable.

Anyone can join a channel, including team owners, admins, and regular users. However, you do have the option to prevent users with restricted access and single-channel guests from searching specific channels. Clicking on the information icon for each channel pulls up information about that channel’s purpose, along with the ability to add other users and browse shared files. The information icon is also what you’d select to leave any channel.

Drag-and-drop file sharing

Slack has developed a method for quickly sharing files of all types. Users can drag-and-drop files from their computers, or the cloud, directly into Slack. Slack supports PDFs, images, and videos, along with many other types of files.

Once you’ve shared a document with your colleagues, get ready for the feedback. With Slack, your colleagues can comment on the file you’ve shared. These internal discussions can take place through the comments section. You can also add stars to the documents your colleagues have uploaded to mark which files you’d like to keep handy for future reference.

Indexing and archiving

Slack automatically indexes and archives everything that goes on within a team’s account. This includes all messages, notifications, and files. Slack also indexes the content of every document that’s uploaded, which means users can search for keywords contained in specific PDFs or Word documents.

When you use Slack, you don’t have to worry about accidentally losing track of an important file, even after the group discussing that file has been disbanded. Private groups can be archived or closed after they’ve served their purpose. Archiving a group removes it from the list of available groups, but keeps all data secure for future reference.

Contextual search

The search features in most email platforms are not robust enough to handle the needs of growing organizations, which is why Slack has developed its own contextual search tools. Users are able to search for keywords across entire team archives, or within specific documents, images, and other files.

In cases where the one thing you remember about a particular file is a generic keyword, you can use Slack’s filtering tools to dig deeper into the archives and pinpoint whatever it is you need. Search results can be filtered by date range, relevancy, and person, along with many other factors.


Integrations

Integrations are a major part of Slack’s platform. Slack integrates with virtually every major business app. Users are able to set up their apps to post notifications inside the app and bring data together into one place.

Slack integrates with more than 80 external services, including Asana, Box, Dropbox, Desk.com, Google Drive, JIRA, and Stripe. Users with programming knowledge also have the option to create their own integrations.


Pricing

Slack is free for teams of all sizes. Teams can use Slack for an unlimited amount of time without paying a dime. Organizations that need upgraded features, such as searchable archives with unlimited messages and unlimited external integrations, can sign up for a Standard plan at $6.67 per user, per month. Slack’s Plus plan costs $12.50 per user, per month. Enterprise plans are coming soon.


Bottom line

  • Real-time conversations in an open or private environment
  • Creates transparency within groups and teams
  • Integrates with hundreds of popular business services
  • Mobile push notifications keep users updated 24/7
  • Free to use for teams of all sizes

Videos and tutorials

Additional information for Slack

Key features of Slack

  • Create open channels
  • Support for private groups and 1:1 direct messaging
  • File Sharing
  • Deep, Contextual Search
  • Always In Sync
  • Nearly 100 integrations
  • Open API to build your own integrations
  • All data transfer is encrypted
  • Desktop & mobile messaging
  • Notifications
  • Chat
  • Chat functionality
  • Real time updates
  • Drag & drop interface
  • Search functionality
  • Real time notifications
  • Collaborative workspace
  • Tags, keywords & @mentions
  • Audio / video conferencing
  • Two-way audio & video
  • Personalized profiles
  • 1:1 and group calls
  • Indexing
  • @mentions
  • Private text chat
  • Collaboration tools
  • Video support
  • Call sharing
  • File transfer
  • Archiving & retention
  • Document indexing
  • Mobile integration
  • Email notifications
  • Communication management
  • Commenting
  • Authentication & security
  • Single sign on
  • Compliance management
  • Real time data
  • Screen sharing
  • Document imaging
  • Tagging
  • Full text search
  • Activity logging
  • Activity tracking
  • Workflow management
  • Contact history
  • Business intelligence
  • API availability
  • Document distribution
  • Prioritizing
  • Desktop notifications
View All Features

Benefits

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

A 32% increase in productivity.

A 48.6% reduction in internal email.

A 25.1% reduction in meetings.

And, 80.4% agree Slack has increased transparency on their team.

These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.