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Slack Logo
Slack
4.7
(23.1K)

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A single place for team communication and workflows

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(281)

Slack Pricing, Features, Reviews and Alternatives

Slack product overview

Price starts from

7.50

/user

Per month

What is Slack?

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Key benefits of using Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online
    Videos

    Slack pricing information

    Value for money

    4.6

    /5

    23.1K

    Starting from

    7.50

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Slack features

    Functionality

    4.6

    /5

    23.1K

    Total features

    71

    24 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    Third-Party Integrations
    Search/Filter
    Document Management
    File Sharing
    API

    Slack users reviews

    Overall Rating

    4.7

    /5

    23.1K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.9/10
    Rating distribution

    5

    4

    3

    2

    1

    16.5K

    5.5K

    879

    121

    46

    Why do users choose Slack?

    What would users change about Slack?

    Pros
    The best features of Slack are its innovative interface and easy to use features. Slack makes it simple, and even kind of fun, to communicate with your coworkers quickly.
    I like the different slack channels for various departments, tech-support, team, individual messaging, and celebrating my teams successes or helping each other out with account challenges.
    Slack has been a winner for me no matter which role I am filling. Teams adopt it quickly it's easy to use, easy to set up, and has abundant opportunities for integrations.
    Cons
    While they are only visible to me, I am always worried that I accidentally posted something wrong.
    I disliked the inability to make a public group "private" after it's creation. Would occasionally lag and my.
    I hate hate hate how often I struggle with using the video share and audio when someone calls me on slack. It almost never works for me.

    Slack FAQs

    Q. What type of pricing plans does Slack offer?

    Slack has the following pricing plans:
    Starting from: $7.50/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Slack?

    Slack has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Slack support?

    Slack supports the following languages:
    English, French, German, Japanese, Spanish


    Q. Does Slack support mobile devices?

    Slack supports the following devices:
    Android, iPad, iPhone


    Q. Does Slack offer an API?

    Yes, Slack has an API available for use.


    Q. What other apps does Slack integrate with?

    Slack integrates with the following applications:
    SatisMeter, Lessonly , smartQ, BugSnag, Freshservice, ITM Platform, HubSpot Marketing Hub, Ottspotta, PractiTest, ClearSlide, AzureDesk, Groove, Nagios XI, GitHub, Talkdesk, HotGloo, PayPal, Todoist, Aircall, Chartbeat, Dropbox Business, Ortto, Webex, Azuqua, UpRaise, TimeCamp, Insightly, Jira, HappyFox Help Desk, Baremetrics, Datadog, Assembla, Breezy, Recruitee, CircleCI, Mention, Strategy & Research, Lever, HaloPSA, Re:amaze, Time Doctor, Miro, Quip, Zapier, Pivotal Tracker, Locowise, Zoho Projects, absence.io, CallPage, LeadDyno, ProductPlan, MeisterTask, Setmore, OneDrive, Airtable, CATS, Usersnap, TriNet Zenefits, Trello, Google Drive, Box, Zoho Books, Envoy, Amplitude, Intervals, Pingdom, Zoom, Userlike, Cayzu, Kudos, Clari, Any.do, Kyber, Microsoft Teams, Repuso, Automile, OpsGenie, Calamari, Raven Tools, Flow, FlowVella, Databox, BlueJeans Meetings, Egnyte, Beanstalk, Dropbox Sign, LiveAgent, Freshdesk, Twitter/X, Help Scout, HappyFox Chat, Woopra, Stripe, Checkfront, Sisense, Small Improvements, SolarWinds Service Desk, Airbrake, WebHR, Salesforce Sales Cloud, Bitium, SendPulse, ClickMeeting, Callmaker, Okta, Rollbar, Zoho Billing, Trakstar Hire, PagerDuty, Sentry, Redbooth, GoTo Meeting, MVISION Cloud, CheckMarket, Blitz, Vigil, Sage HR, truDigital, TINT, Crashlytics, BigTime, Front, GetResponse, ClockIt, Bonusly, Brand24, Microsoft To Do, Bitbucket, Lucidchart, Staff Squared, Betterworks, SupportBee, Spinify, AppSignal, Papertrail, VibeCatch, WorkRamp, SurveyMonkey, Hive, Continu, Librato, Kixie PowerCall, Favro, Twine, Copper, 5pm, Mailchimp, Greenhouse, Roadmap, Aha!, Mailjet, Zoho Expense, Emburse Abacus, Pulseway, Localize, Asana, Toggl Plan, Hootsuite, Wishpond, Zoho Inventory, UpKeep, IFTTT, Hoopla, New Relic, Raygun, Geekbot, SnapComms, Qwilr, Intercom, Procurify, GoCo, Zoho Invoice, ProdPad, Zendesk Suite


    Q. What level of support does Slack offer?

    Slack offers the following support options:
    FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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