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Slack Logo

Slack

4.7
(23.1K)

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A single place for team communication and workflows

(270)

Slack Pricing, Features, Reviews and Alternatives

Slack FAQs

Q. What type of pricing plans does Slack offer?

Slack has the following pricing plans:
Starting from: $7.50/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Slack?

Slack has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Slack support?

Slack supports the following languages:
English, French, German, Japanese, Spanish

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Q. Does Slack support mobile devices?

Slack supports the following devices:
Android, iPad, iPhone

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Q. Does Slack offer an API?

Yes, Slack has an API available for use.

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Q. What other apps does Slack integrate with?

Slack integrates with the following applications:
SatisMeter, Lessonly , smartQ, BugSnag, Freshservice, ITM Platform, HubSpot Marketing Hub, Ottspotta, PractiTest, ClearSlide, AzureDesk, Groove, Nagios XI, GitHub, Talkdesk, HotGloo, PayPal, Todoist, Aircall, Chartbeat, Dropbox Business, Ortto, Webex, Azuqua, UpRaise, TimeCamp, Insightly, Jira, HappyFox Help Desk, Baremetrics, Datadog, Assembla, Breezy, Recruitee, CircleCI, Mention, Strategy & Research, Lever, HaloPSA, Re:amaze, Time Doctor, Miro, Quip, Zapier, Pivotal Tracker, Locowise, Zoho Projects, absence.io, CallPage, LeadDyno, ProductPlan, MeisterTask, Setmore, OneDrive, Airtable, CATS, Usersnap, TriNet Zenefits, Trello, Google Drive, Box, Zoho Books, Envoy, Amplitude, Intervals, Pingdom, Zoom Meetings, Userlike, Cayzu, Kudos, Clari, Any.do, Kyber, Microsoft Teams, Repuso, Automile, OpsGenie, Calamari, Raven Tools, Flow, FlowVella, Databox, BlueJeans Meetings, Egnyte, Beanstalk, Dropbox Sign, LiveAgent, Freshdesk, Twitter/X, Help Scout, HappyFox Chat, Woopra, Stripe, Checkfront, Sisense, Small Improvements, SolarWinds Service Desk, Airbrake, WebHR, Salesforce Sales Cloud, Bitium, SendPulse, ClickMeeting, Callmaker, Okta, Rollbar, Zoho Billing, Trakstar Hire, PagerDuty, Sentry, Redbooth, GoTo Meeting, MVISION Cloud, CheckMarket, Blitz, Vigil, Sage HR, truDigital, TINT, Crashlytics, BigTime, Front, GetResponse, ClockIt, Bonusly, Brand24, Microsoft To Do, Bitbucket, Lucidchart, Staff Squared, Betterworks, SupportBee, Spinify, AppSignal, Papertrail, VibeCatch, WorkRamp, SurveyMonkey, Hive, Continu, Librato, Kixie PowerCall, Favro, Twine, Copper, 5pm, Mailchimp, Greenhouse, Roadmap, Aha!, Mailjet, Zoho Expense, Emburse Abacus, Pulseway, Localize, Asana, Toggl Plan, Hootsuite, Wishpond, Zoho Inventory, UpKeep, IFTTT, Hoopla, New Relic, Raygun, Geekbot, SnapComms, Qwilr, Intercom, Procurify, GoCo, Zoho Invoice, ProdPad, Zendesk Suite

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Q. What level of support does Slack offer?

Slack offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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Slack product overview

Price starts from

7.50

/user

Per month

What is Slack?

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Key benefits of using Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online
    Videos

    Not sure about Slack? Compare it with a popular alternative

    Starting from

    7.50

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    5

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Slack pricing information

    Value for money

    4.6

    /5

    23.1K

    Starting from

    7.50

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Slack features

    Functionality

    4.6

    /5

    23.1K

    Total features

    71

    25 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    Third Party Integrations
    Search/Filter
    Document Management
    File Sharing
    API

    Slack users reviews

    Overall Rating

    4.7

    /5

    23.1K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.9/10
    Rating distribution

    5

    4

    3

    2

    1

    16.5K

    5.5K

    878

    121

    46

    Why do users choose Slack?

    What would users change about Slack?

    Pros
    The best features of Slack are its innovative interface and easy to use features. Slack makes it simple, and even kind of fun, to communicate with your coworkers quickly.
    I like the different slack channels for various departments, tech-support, team, individual messaging, and celebrating my teams successes or helping each other out with account challenges.
    Slack has been a winner for me no matter which role I am filling. Teams adopt it quickly it's easy to use, easy to set up, and has abundant opportunities for integrations.
    Cons
    While they are only visible to me, I am always worried that I accidentally posted something wrong.
    I disliked the inability to make a public group "private" after it's creation. Would occasionally lag and my.
    I hate hate hate how often I struggle with using the video share and audio when someone calls me on slack. It almost never works for me.

    Overall rating contenders

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    Justin S.

    Senior DevOps Engineer

    Information Technology and Services, 201-500 employees

    Review source

    Overall Rating

    It can do everything, but sometimes you don't want it to

    Reviewed 2 years ago

    Transcript

    Justin S.: I'm Justin, DevOps Engineer, and I give Slack four out of five stars. For more reviews like...

    AvatarImg
    AvatarImg

    Kristen M.

    Social Strategist

    Entertainment, 201-500 employees

    Review source

    Overall Rating

    Love Slack

    Reviewed 3 years ago

    Transcript

    Kristen M.: Hi, my name is Kristen and I'm a network studio project manager for a digital media company,...

    AvatarImg
    AvatarImg

    Frankline W.

    Banking, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    PERFECT BRIDGE BETWEEN AGENCY AND WORKERS

    Reviewed 3 years ago

    Slack qualifies to be the best collaboration tool of our generation with users navigating the app with quite a lot of ease. The experience at large is very positive and with such competitive prices, indeed there lies infinite potential with slack. It offers several intergrations iclusive of outlook and zoom among other essential plugins.

    Pros

    As a messenger app, the basic functions enabling communications are on a perfect edge with a simple, precise interface very easy to navigate. The search option comes in as a plus as you are able to trace your target messaage on a long thread with simple typing of words on the search bar. With slack, we are able to share files with quite a lot of ease and now with the IRC style, we can separate the conversation threads in the presence of multiple members in a team to set up off-topic discussions.

    Cons

    When sharing your screen with another team or individual, you have to go back to the initial chat to send a message, I would prefer this being done from the same UI of the screen-share. Also the limitation to the number of users attending a video conference does not confer with large organisations such as ours.

    NM
    AvatarImg

    NOMPILO M.

    Computer Software, 10,001+ employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Exploring Slack's Features and Functionality

    Reviewed 11 days ago

    I really enjoyed working with slack as I was a mentor its made it easy for me to communicate and distribute information to my mentees . It made it easy for me to have conversations with people outside my country and outside my province as well.

    Pros

    The ability to organize conversations into specific channels based on teams, projects, or topics helps keep discussions focused and easily accessible. The platform facilitates real-time messaging, ensuring that team members can engage in quick, dynamic discussions and receive instant feedback.

    Cons

    For new users, navigating through various features and understanding the platform's full potential might require a learning curve. The constant stream of notifications, especially in active channels, can sometimes become overwhelming.

    JB
    AvatarImg

    Jon B.

    Computer Software, self-employed

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Slack is essentially advanced texting for business users

    Reviewed 3 years ago

    I started using Slack because my client required it. I find that it cuts down on my email dependence but I'm often frustrated when attempting to compose a message without standard elements such as tables, inline images, etcetrera.

    Pros

    I like the ability to stay in touch with our users via whatever device I'm currently using. For example, I can respond from my home computer, tablet, work computer or via my phone. I especially like the ability to be notified of a new message via my phone where I can read the message on the phone but can step over to my laptop to reply. I also appreciate the ability to add an email thread to a Slack Channel by simply adding a slack email address (each channel has a unique email address) to the CC field when I reply.

    Cons

    The biggest con for me is the extremely limited amount of formatting available to Slack messages. I can make a font bold and add links to files/images but I really miss the rich text features many similar apps provide. It's also frustrating to need to keep typing adding the user name(s) when I'm responding to a message. I'm assuming that this is by design but it would really be nice to be able...

    AR
    AvatarImg

    Verified reviewer

    Marketing and Advertising, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great tool for communicating with a remote team

    Reviewed 3 months ago

    It's become a fairly ciritcal tool in staying efficient and communicating

    Pros

    Slack makes it easy to communicate with my team and share files in real-time with my offshore team

    Cons

    I find it a bit hard to navigate at times and I probably don't use all of the functions to capacity. It can be confusing

    DB
    AvatarImg

    Destiny B.

    Consumer Services, 501-1,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Slack

    Reviewed a month ago

    Slack is an app for team collaboration and group chat that tries to make business communication easier. Open dialogues, private groups, direct messaging, message archiving, deep contextual search, and file sharing are among the features.

    Pros

    The company allows you to establish "channels." Slack channels containing all of the colleagues working on a certain client project, for instance, can be created for each client. It facilitates real-time sharing and collaboration with ease. This works well when you have a deadline and need an answer right away.

    Cons

    Minimum file storage is available. It can be inconvenient to send files via Slack rather than email because Slack gradually removes files and you only receive as much storage as your business chooses to pay for.

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