Stripe Pricing, Features, Reviews & Comparison of Alternatives

Stripe

Online payment processing for internet businesses

4.68/5 (1,440 reviews)

Stripe overview

What is Stripe?

Stripe is an online payment processing tool for internet businesses. Whether managing a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and functionality help users create the best possible product for their users.

Stripe allows users to bill customers on a recurring basis, set up a marketplace, or simply accept payments using its fully integrated, global payments platform. Developers are able to rapidly build production-ready integrations with modern tools, from React components to real-time webhooks. Using Stripe’s developer platform means less maintenance for legacy systems and more focus on core customer and product experiences.

Organizations can accept all major debit and credit card payments in 135+ currencies. If needed, enable 3D Secure for any payment. Stripe supports more than just cards using global payment methods, which can be activated from the dashboard including ACH credit transfers, Alipay, Bancontact, Giropay, and more.

Stripe’s elegant abstractions simplify adding or changing billing models, including a powerful interface to test and roll out new pricing easily. Users can bill customers with one-off invoices or automatically on a recurring basis. Go global with support for different payment methods. The Stripe billing API is easy to integrate into existing websites, mobile apps, or even CRM systems. Developers can use out-of-the-box functionality to get started quickly or use our composable API building blocks to design fully customized subscription logic and pricing models.

Users can create and manage subscriptions and invoices—and view detailed financial reports—directly from the dashboard. Stripe doesn’t limit the number of team members that can be added and supports granular roles and permissions to help manage access.

Connect, Stripe's routing and payout engine, will automatically track balances, batch earnings into payouts, time transfers with local cutoffs, and retry failed transfers. Users can also incorporate advanced flows like account debits, one-to-many payments, and others. Connect’s payout engine lets users specify payout timing for users, and includes instant payouts, which allows users to receive funds within minutes. Connect helps get recipients paid faster and removes errors and reconciliation work.
www.stripe.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

English
Stripe screenshot: Embeddable checkout Stripe screenshot: Customize invoices to match company brandingStripe screenshot: Reporting and insights via the dashboardStripe screenshot: Manage roles & permissionsStripe screenshot: Attach notes for teammates on payments

Stripe reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.5
  4.3
Becky DeForest

Stripe is my first choice for all merchant processing needs

Used daily for 2+ years
Reviewed 2019-01-26
Review Source: Capterra

I love Stripe. I would use them for all of my merchant processing needs whenever possible. They have a solid platform that just works. Even if you are technically challenged, you can set up a Stripe account and plug it into your business. They do a great job of scrubbing transactions for potential fraud and they are quick to pay out, usually within 1-2 business days. My bank tried to get me to change my merchant processing to them from Stripe, but they wanted me to sign a contact for 2 years and pay monthly fees whether I used it or not. Stripe doesn't do any of that nonsense. They charge you for each transaction and that is it.

Pros
It is extremely easy to set up an account and authorize it for use. Reporting is easy and useful, and I love that I get a snapshot of my income immediately upon logging in. Adding in new business is easy and allows me to keep my revenue streams organized for both me and my customers. Each new business lets me set a new statement descriptor so my customers know what they are paying for when reviewing their credit card statements. They are integrated with many different platforms, including ecommerce and accounting software, so connecting the many pieces of your business is easy.

Cons
They have some extremely technical pieces of their software, including webhooks and API calls. If you are not technically minded, this can get confusing and potentially cause issues with your credit card processing. But as long as you are working with software that is integrated well (think Woocommerce or Xero) then it should be very easy to use Stripe in your business. Also, while it is great that they send emails to my customers that have issues with their recurring transactions, they do not give those customers a way to update their credit card information. This seems like a no brainer considering they are the processor and they are giving notice that they are unable to process the card they have on file. Instead, they continue to email my customer, who then contacts me and I have to try to sort this out for them.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Matthew Veil

Integrates seamlessly with everything

Used weekly for 2+ years
Reviewed 2019-12-05
Review Source: Capterra

Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.

Pros
So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen. An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

Cons
Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sarah Vaughan

Easy Integration for a Variety of Content Management Systems

Used daily for 2+ years
Reviewed 2019-09-25
Review Source: Capterra

Customer service is excellent, the product itself is excellent, and it fulfills all of our needs and the needs of our clients.

Pros
Stripe is by far the most secure, easy to use, and easily integrated service of its type. We work with organizations both large and small, and whether a client has team members who are going to be working in their CMS after their website is designed or not, Stripe is the best option. It is easy to use, even for beginners and even those who are not designers and developers, and the fact that it doesn't allow hackers to add code to the checkout page protects our clients better than any other system we've seen. We recommend a Stripe integration for every single client who has an online store or sells any number of products online.

Cons
It does require some knowledge of front end development to integrate with many CMS platforms, even Wordpress. It's not necessarily the easiest to setup, even if you know your way around Wordpress or drag and drop design platforms. The only other downside is that checkout forms are not customizable. This is actually not a bad downside for us because the reason they are not so is due to the inability to add custom code to the checkout form, making it more secure. Trading customization for security is a no brainer on our end, but if you are an agency with a picky client, or if you just really want a custom checkout form, Stripe won't work for you. Then again, if you're willing to have your customer's credit card information stolen just because you refuse to use a templated checkout form that looks modern and is efficient and easy to use, your opinion sucks anyway.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Site Antipas

Stripe Overall Review

Used weekly for 6-12 months
Reviewed 2019-11-15
Review Source: Capterra

- Personally, I love Stripe for its beautiful UI and user experience of their website, the detailed documentation provided on their website and its developer-friendliness (being able to integrate its API with most languages like PHP, Java, Python, Ruby, NodeJS, etc). - I will be super happy when my country and more countries become eligible to use Stripe's payment services to enlarge their businesses (without having to create a US Delaware LLC Company)

Pros
- Stripe is one of the most widely used payment gateways to accept credit card payments online (personally, I was amazed to find out that Stripe is even used by the tech giant, Facebook to process its online payments) - Stripe is built with developers in mind first meaning an API is available for all the popular programming languages, making it so easy for developers to integrate it in their websites, web apps or mobile apps. Also, detailed documentation on how to use the API to carry out some operations like; - how to charge a credit card - send an invoice - create a new customer is available on their website on how to - Its website has a beautifully designed and intuitive user interface, which increases user experience.

Cons
- Stripe's online payment services are, unfortunately, ONLY available to a limited list of countries, meaning businesses operating out of those countries (for example Cameroon, my country) CANNOT use Stripe. This makes Stripe somehow limited. The only way to go around this (if your country isn't eligible) would be to create a US Delaware Limited Liability Company (LLC) to obtain an Employee Identification Number (EIN) and then provide Stripe with this EIN. This process requires an additional cost (about 300 USD) and it takes a long time (over 3 weeks) - The processing fee charged by Stripe for each successful transaction is to my opinion too high (2.9% + 30¢)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Amna Rizvi

One of the easiest payment processor!

Used daily for 6-12 months
Reviewed 2019-09-22
Review Source: Capterra

Overall, because of the ease of signup, fast account starting, least lenghty forms, easy refunds etc, I really like it. Just wish they accepted high risk sites (maybe with higher fees etc?)

Pros
Its very easy to sign up. I've tried dozens of payment processors and they all have tons of pages and information they ask first before we can begin our first transaction. The best thing about Stripe is that they can confirm your SSN with your name/address etc and voila, in 5 minutes after you sign up (which also takes at most 5 minutes), you can actually start collecting payments on your website!

Cons
They have no flexibility for high risk accounts. One of my client whose account was closed because of being 'high risk' (even though he didn't have ANY dispute for 6 months) offered them DOUBLE the comission, but STripe simply refused. Didn't budge or counter offer anything. That customer does half a million dollars worth of gross revenue business per annum right now (and growing), yet Stripe ditched him!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Stripe pricing

Pricing options
Free
View Pricing Plans

PAY AS YOU GO: 2.9% + 30¢ per successful card charge.

ENTERPRISE: contact Stripe.


Stripe has no setup fees, no monthly fees, no validation fees, no refund fees, and no card storage fees. There’s also no charge for failed payments. You’ll never have to decipher a complex statement, because you know what you’re charged in advance.

Stripe features

API
Access Control
Electronic Payments
Reporting & Statistics
Third Party Integration

Activity Dashboard (99 other apps)
Automatic Notifications (86 other apps)
Content Management (108 other apps)
Custom Forms (77 other apps)
Customizable Branding (125 other apps)
Customizable Templates (128 other apps)
Data Import/Export (102 other apps)
Drag & Drop Interface (104 other apps)
Product Catalog (78 other apps)
Search Functionality (96 other apps)
Social Media Integration (71 other apps)
Template Management (70 other apps)
Website Management (68 other apps)
eCommerce Integration (67 other apps)
eCommerce Management (80 other apps)

Additional information for Stripe

Key features of Stripe

  • Full-stack payments
  • Invoice paying
  • Invoice closing and opening
  • Instant payment acceptance
  • Shared customers
  • Collect transaction fees
  • PCI compliance
  • Custom UI toolkit
  • Embeddable checkout
  • APIs
  • Invoicing
  • Open-source plugins
  • Accept all major debit and credit cards
  • Dynamic statement descriptors
  • Authorization features
  • Full/partial refunds
  • CVC/AVS checks
  • Guaranteed settlement
  • Multiple currencies
  • Subsidiary support
  • Mobile payments
  • iOS and Android SDK
  • Mobile customer interfaces
  • Mobile web
  • Stripe Radar for fraud & disputes
  • 3D Secure
  • Dispute handling
  • Reconciliation
  • Financial reporting
  • Consolidated reports
  • Accounting support
  • Unified payouts
  • Payout timing
  • Multi-currency payouts
  • Reporting and insights
  • Roles and permissions
  • Account security
  • SMS two-step authentication
  • Google Authenticator two-step authentication
  • U2F keys
  • Collaboration notes
  • Third party integrations
View All Features

Benefits

Create a customized checkout experience that works across browsers and devices of all sizes. Choose from a range of options that allow control across flexibility, customization, and ease.

Accept all major debit and credit cards from customers in every country including Visa, Master Card, American Express, Discover, JCB, Diners Club, China, and UnionPay.

Simplify and accelerate how you reconcile transactions through Stripe's API and dashboard for real-time information about charges, fees, refunds, and transfers.

See all charges—across different payment types, countries, and currencies—in the Stripe Dashboard or extract the data directly from the API.

Hundreds of integrations help extend the Stripe platform and automate almost every manual process that used to take hours of human time.