Flipdish vs OpenTable

Restroworks

Owner.com

Toast POS

Restroworks powers 25,000+ restaurants worldwide with a cloud-based platform combining POS, inventory, kitchen automation, kiosks, and analytics, helping restaurant brands streamline operations, gain real-time insights, and scale efficiently.

Owner is a platform that helps restaurant owners manage their online presence and drive direct online sales.

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs and improve customer experience

owner

customer service was in need of improvement.

Manager

Up to date technology for customer and user satisfaction.

Built by QSR owners who know exactly what you need, Flipdish POS is used by thousands of restaurants and takeaways around the world.


Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Barcode/Ticket Scanning

Billing & Invoicing

Cash Management

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customizable Reports

Data Import/Export

Delivery Management

Delivery Tracking

Discount Management

Dispatch Management

Electronic Payments

Forecasting

For Food Trucks

For Restaurants

Geolocation

Inventory Management

Inventory Tracking

Kitchen/Menu Management

Labor Cost Reporting

Loyalty Program

Menu Builder

Mobile Access

Multi-Channel Marketing

Multi-Language

Multi-Location

Online Ordering

Online Payments

Order Entry

Order Management

Order Scheduling

Order Tracking

Payment Processing

Performance Metrics

Point of Sale (POS)

Point of Sale (POS) Integration

Price/Margin Management

Promotions Management

Purchase Order Management

Purchasing & Receiving

QR Codes

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Receipt Management

Reporting/Analytics

Reporting & Statistics

Restaurant POS

Returns Management

Routing

Sales Reports

Sales Tax Management

Sales Trend Analysis

Separate Checks

SMS Marketing

SMS Messaging

Social Promotion

Split Checks

Status Tracking

Stock Management

Table Management

Third-Party Integrations

Time Clock

Transaction History

Website Personalization

Flipdish

Web-based

iPhone

iPad

Android

Square Point of Sale

Basic

For over two weeks, our kiosk has been non-functional, and the payment terminal frequently disconnects, despite stable internet speeds and exhaustive troubleshooting on our end.

Communication feels like talking in circles, with no clear resolution or accountability.

Owner 

My advice stay well clear from this company called “Flipdish” Completely destroyed our established restaurant, nothing works seamlessly as they promised before signing up. 

Director 

They offer easy use online ordering software along with an academy to help you learn how to run your business successfully.

Business Owner

Restaurant Manager

Managing Partner

Lack of reporting, perhaps being able to categorise so that they can report under different tax brackets.

Digital Multimedia Manager

Also, since we're a restaurant, we wish there was a way to have the sides to be able to be reused for dishes that we have.

It can be a little tedious to re-type everything for all the plates that our restaurant has to offer.

The main problem is how to convince people to download yet another app in to their phone....

Really good, we needed a platform to create an online web-shop quickly and efficiently.

Customer friendly and operational friendly. Once its plugged in and broadband working it runs smoothly.

Tablet version of the terminal would be more ideal!

I am researching apps for one of my clients.

Everyone who has learned about it so far has had an easy time figuring out how things work.

Bugs and Issues

Customer Support

Restaurant Management

Ease of Use

Payment and Fees

Reporting

Online Sales

Terminal Updates

Client Support

Freelancers

Small Business

Large Enterprises

Mid-size Business

Booqable

Booqable is equipment rental software for small and medium-sized businesses. It enables companies from various industries to manage inventory, schedule equipment, and accept online bookings.

Now Book It

Now Book It is an online reservation platform providing a suite of tools for businesses in the hospitality industry to manage reservations, create personalized guest experiences, and increase sales. With an easy-to-navigate interface, Now Book It allows businesses to gain deep insights into customer behavior, such as average spend, visit frequency, and dining preferences.

Mindbody

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Customer service for issues with the software aren’t always helpful.

I've had a great experience and the customer support is very helpful when i needed it.

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

Activities Booking

Availability Management

Booking Management

Booking Notes

Calendar Management

Contact Database

Customizable Templates

Delivery Estimate

Email Reminders

Employee Management

Event Scheduling

Food Delivery Dispatching

Gift Card Management

Group Reservations

Mobile Booking

Mobile Payments

Online Booking

Online Reservations

Rate Management

Ratings/Reviews

Reminders

Reservations Management

Reviews Management

Rewards Management

Room Booking

Social Media Integration

Third Party Booking

Wait List Management

Website Integration

Reviews for OpenTable come from a wide variety of industries, including restaurants (7% of reviewers), hospital & health care (7%), and hospitality (5%). The most frequent use case for OpenTable cited by reviewers is reservations (98% of reviewers).

Users and use cases

Reviewers appreciate OpenTable’s useful features and exposure, and some users report affordable pricing when negotiated. However, reviewers indicate that pricing is often higher than competitors, and some users say value for money is limited, especially for smaller businesses.

Value for money

OpenTable is a reservations solution with key features that include online booking, calendar/reminder system, mobile access, group reservations, booking notes, and more.

OpenTable

Windows

Resy OS

SevenRooms

ResDiary

DoorDash for Merchants

TouchBistro

Core

High cost concerns

Director of Marketing and Events

The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.

Owner

Cost to run promotions is too high. If I pay $7.50/pp, I lose money.

63% of reviewers feel negative about OpenTable’s pricing. Reviewers indicate that the platform is expensive compared to competitors, with high monthly fees and costly pay-per-use programs. Some users say the price per cover is steep and does not always justify the value received. Reviewers report that promotional costs are high and that ongoing expenses can strain budgets, especially for smaller venues. Some reviewers feel that the pricing structure is a significant drawback when considering alternatives.

Need for regular enhancements

Integration with POS is weak and need to be improved.

42% of reviewers feel negative about OpenTable’s improvements and updates. Some reviewers report that the software can be slow to load, occasionally glitchy, or lag during busy times. Users think the interface sometimes feels outdated or unintuitive, and they wish for more frequent upgrades and better integration with other systems. Reviewers indicate that learning the platform can be overwhelming due to numerous options, and some users find certain features, like filters and tags, lacking or difficult to use.

Intuitive and user-friendly design

96% of reviewers feel positive about OpenTable’s user interface. Reviewers appreciate the visually appealing layout, which makes navigation easy and clear. Some users say the interface is intuitive, allowing them to quickly search for restaurants, view menus, and select reservation times. Reviewers indicate that the platform is accessible for both staff and guests, and they value how user-friendly it is across devices. Some reviewers find that the interface helps reduce training time and enhances the overall experience for everyone involved.

Effortless user experience

assistant digital merchandiser

This software is easy to use even for those who might not see themselves as very tech savvy - it basically does all the heavy lifting for you.

97% of reviewers feel positive about OpenTable’s ease of use. Reviewers indicate that the software is straightforward and quick to learn, even for those who are not tech-savvy. Some users say the platform anticipates their needs, making tasks like booking, managing, and viewing options simple. Reviewers appreciate that the system is easy to train staff on and helps streamline operations. Some reviewers report that using OpenTable saves time and reduces hassle, allowing them to focus more on their guests and less on administrative tasks.

Streamlined reservation management

Marketing Manager

I was previously responsible for booking reservations for large groups at restaurants and OpenTable makes it extremely easy to filter and find the best restaurant that fits your criteria for party size and requirements. Once you narrow down your choices, you input all the details of when you want the reservation and then it's done.

Occupational Therapist

Through OpenTable you can book reservations and include party size, time of reservation, and any special occasion being celebrated. If a time you have requested is not available, it recommends the closes available times. If you create an account, you can also earn rewards by booking through OpenTable.

93% of reviewers feel positive about OpenTable’s restaurant reservations. Reviewers appreciate how the platform simplifies booking by allowing users to select party size, time, and special requests with ease. Some reviewers find the ability to view menus, reviews, and available time slots especially helpful for planning. Users indicate that managing reservations digitally reduces stress for staff and guests, and they value features like reminders, waitlist management, and reward points. Some reviewers report that the system helps optimize seating arrangements and improves overall restaurant organization.

Company Director

There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home.

Legal Assistant

It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants.

Co-Founder and Event Manager

It is useful for tracking customer behaviour regarding bookings and overall data analysis.

Flipdish vs OpenTable Comparison (2026)

Flipdish

OpenTable

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives