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Protractor vs ARI Comparison (2026)

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ARI logo

ARI

Overview

Designed for single-location automotive aftermarket repair shops and multi-store chains, this shop management software helps manage daily tasks and includes robust features for business growth.

ARI is an all-in-one auto repair software for shops and mobile mechanics. Create estimates, invoices, repair orders, inspections, appointments, payments, inventory, customer records, and reports from web, iOS, and Android.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

37

5

4

3

2

1

29

5

0

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.6

661

5

4

3

2

1

466

157

30

8

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

“Long learning curve, English parts descriptions ( modifier,modifier,modifier,object ). ”
CD

Charles D.

Owner and Operations

“The integrations with Auto Vitals is very good and has helped our shop grow the bottom line.”
KA

Ken A.

Owner / CEO

“My favorite aspect of AMS Protractor is all my accounting is integrated. ”
DD

Doug D.

Owner/Service Writer/Technitian/Janitor

Pros

“Some things that I would like to note are the limited invoice template options (enabling qr code for custom invoices, editing certain fields, like moving phone number below email for the default template, etc.)”
AA

Albaraa A.

Owner

“The customer portal is a huge advantage because customers can approve estimates online, view invoices, check repair status, and keep track of service history without constant back and forth communication.”
TS

Tyler S.

Automotive Technician

“It’s an all in one app, I can have my inventory, invoices, reports, and the added labor guides is a huge bonus, and LOVE the live links for customers so I don’t have to send them multiple times if they want to change something, love have I can enter the vin and the vehicle information come up. ”
CH

Chester H.

Owner

Cons

“A bit hard to navigate if not familiar with the software. ”
DD

Doug D.

Owner/Service Writer/Technitian/Janitor

Cons

“Also from time to time, it will glitch and not allow you to add appointments to personal calendar so you will have to log off and log back in for it to be fixed.”
SG

Sandra G.

President

“I encounter formatting glitches and data field errors when attempting to use either the built-in ARI "custom" templates or my own custom-designed versions.”
DE

Dustin E.

Owner Technician

“What I like least about ARI is the constant changes that can sometimes make it difficult to keep up with new processes, features, or updates.”
AC

Ashlee C.

Owner

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features35
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Employee Time Clock
  • Estimating
  • Gift Card Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Marketing Management
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Prioritization
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • Transaction History
  • User Management
  • VIN Decoder
  • VIN Lookup
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management
  • Total features60
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Employee Time Clock
  • Estimating
  • Gift Card Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Marketing Management
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Prioritization
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • Transaction History
  • User Management
  • VIN Decoder
  • VIN Lookup
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations12
  • 360 Payments
  • AutoServe1
  • AutoVitals
  • Autoflow
  • Broadly
  • Kimoby
  • Kukui
  • PartsTech
  • PayPal Payments
  • Podium
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Steer
  • Stripe Payments
  • TireConnect
  • Zoho Payroll
  • Total integrations6
  • 360 Payments
  • AutoServe1
  • AutoVitals
  • Autoflow
  • Broadly
  • Kimoby
  • Kukui
  • PartsTech
  • PayPal Payments
  • Podium
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Steer
  • Stripe Payments
  • TireConnect
  • Zoho Payroll