Rosy vs Fresha

Mangomint

ZENOTI

Meevo

Mangomint is a salon and spa management software designed to help independent salons, spas, massage studios, and nail studios manage online booking, staff scheduling, point-of-sale (POS), clients, inventory, and other operations on a centralized platform.

ZENOTI is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The solution disappears into the background while supporting every aspect of your business, so you can focus on what you love - giving your customers a great experience.

Meevo is a management software designed specifically for salons, spas, and med spas. The platform offers features including appointment booking, online scheduling, POS payments, client management, marketing tools, and detailed business reporting. Meevo's mobile-friendly interface allows businesses to manage operations across single or multiple locations while maintaining HIPAA compliance.

Rosy Salon Software offers cloud-based scheduling and management tools with features created exclusively for salons and spas.

Access Controls/Permissions

Appointment Management

Appointment Scheduling

Automated Scheduling

Barcode/Ticket Scanning

Billing & Invoicing

Booth Rental Management

Client Database

Client Management

Client Profiles

Commission Management

Confirmations/Reminders

Credit Card Processing

Customer Accounts

Customer History

Customer Mobile App

Customizable Reports

Data Import/Export

Discount Management

eCommerce Management

Electronic Signature

Email Marketing

Employee Management

For Salons and Spas

Gift Card Management

Inventory Management

Inventory Tracking

Loyalty Program

Mobile Access

Multi-Location

Online Booking

Online Payments

Ordering Automation

Order Management

Payment Processing

Payroll & Commissions

Payroll Management

Point of Sale (POS)

Recurring Appointments

Referral Tracking

Reporting & Statistics

Retail POS

Sales Reports

Social Media Integration

Third-Party Integrations

Rosy

Web-based

Android

iPad

iPhone

Windows

Basic

owner

You are encouraged to leave messages and responses take 24 hours.   When you have a business to run and rely on their ability to maintain your schedule, you shouldn't have to wait 24 hours for them to respond just to find out what is happening.  

Hairdressing

Beauty Salon Owner

ROSY made my life and my client’s life a thousand times easier.

I recommend anyone in the beauty industry to try it out!

Very easy to use and always upgrading and improving the software.

Area Direto

The system is as complex or basic as you choose.  

They know the system and are not afraid to seek what they don't and are fantastic at followup.

General Manager

Customer support was close to nonexistant, and every problem you had was essentially "your fault, not the software" and more often than not resulted in a work around to do a basic task.

Manager

There are a few capabilities that I would like to see added, and some of the reporting options are not ideal

Software was regularly nonresponsive or completely down for  random amounts of time in the middle of the day.

Reports all pulled and displayed data differently.

Operator

I needed to be prepared to book appointments at all times.

A very customizeable salon software system.

Owner

Its hard to get anyone to call you back in a timely manner.  

nail tech

lots of customization options but still easy to use!

Supervisor

Great company with ease-of-use great price overall good company would recommend to family or friend

Customization Options

Salon Management

Bugs and Issues

Reporting

Pricing

Email and Text Confirmations

Receipts and Tips

Updates and Improvements

User Interface

Freelancers

Small Business

Large Enterprises

Mid-size Business

Rosy Salon Software

Vagaro

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Goldie

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Acuity Scheduling

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

Business owner an aesthetician.

Warehouse manager

The platform is easy and effective however it lacks customisation and customer service takes a while to respond.

Creative Director

The Fresha team also seem to be working on the app software in the background all the time, and I appreciate that they're always looking for ways to better the experience for businesses and customers.

Director

I use the free version which means little contact with the fresha team.

Fresha is the world's leading online booking software for the beauty and wellness industry, including hair and beauty salons. 

Boost your sales and attract new clients with an all-in-one solution for salons, spas, barbers and therapists.

Activity Dashboard

Alerts/Notifications

Attendance Tracking

Availability Indicator

Availability Management

Before & After Pictures

Booking Management

Calendar Management

Calendar Sync

Class Management

Class Scheduling

Contact Database

Credit Card Management

Customer Database

Customer Support

Customizable Branding

Customizable Forms

Customizable Templates

Debit/Credit Card Processing

Electronic Payments

Email Management

Email Reminders

Employee Scheduling

Faculty/Staff Management

Fitness Plan

For Barbershops

For Medical Spas

For Yoga/Pilates Studios

Group Scheduling

HIPAA Compliant

In-Person Payments

Marketing Automation

Mobile Alerts

Mobile App

Multi-Language

Multiple User Accounts

Performance Metrics

Practice Management

Price/Margin Management

Promotions Management

Ratings/Reviews

Real-Time Notifications

Real-Time Reporting

Reminders

Reporting/Analytics

Rescheduling

Room Booking

Scheduling

Self Service Portal

SMS Marketing

SMS Messaging

SMS Reminders

Staff Management

Task Scheduling

Transaction History

Treatment Packages

Website Integration

By industry, Fresha reviewers are most commonly professionals in health, wellness and fitness (33%). The most frequent use case for Fresha cited by reviewers is appointment scheduling (70%).

Users and use cases

Most reviewers indicate that Fresha delivers exceptional value for money, with its free plan and comprehensive features especially benefiting small businesses. However, some users report concerns about hidden costs, add-on fees, and potential future price increases.

Value for money

Fresha is an appointment scheduling solution with key features that include appointment management, online booking, automated confirmations and reminders, client database management, mobile access, and more.

Fresha

Linux

Chromebook

Square Point of Sale

Phorest

Booksy Biz

Treatwell

Square Appointments

DaySmart Salon

GlossGenius

Mindbody

Jane

Booker

Boulevard

Setmore

Simple Salon

Timely

Team

Enterprise

Opaque and high fee structure

As they get better, they start charging businesses too much and greedy.1-Text messages are not unlimited anymore as promised, they start limiting down each month less and less.

Business owner

They charge 20% of every new client, let's say someone booked a package for $625, Fresha rudely takes $125.

64% of reviewers feel negative about charges and fees. Reviewers report frustration with hidden or unclear fees, especially the 20% marketplace charge for clients not sourced through the platform. Users say the system sometimes misidentifies returning clients as new, resulting in unexpected charges. They indicate that support is often unresponsive to disputes or refund requests, and that additional fees can accumulate without transparent communication. Many users feel the evolving fee structure is unfair and impacts their earnings, particularly when fees are applied to existing clients or tips.

Limited cancellation controls

Spa owner

There's nothing that I dislike but one suggestion I would make would be with the cancellation policy, I wish there was a way that you could make it so that you could pick and cost different parts of each tier of the cancellation policy..

56% of reviewers feel negative about cancellations. Reviewers indicate difficulty managing cancellations and no-show fees, citing issues with clients using cards that lack funds and the inability to enforce policies effectively. Users say they cannot fully customize cancellation policies or disable certain booking features, which restricts their control over scheduling. Some reviewers find it challenging to update or cancel appointments after they have lapsed, and they express frustration with rigid policies and limited options for handling last-minute changes.