App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Fresha
5
1.2K
4
98
3
24
2
7
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online booking platform for beauty and wellness businesses
Table of Contents
Is this product right for your business?
Find out with a
Fresha - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Fresha overview
Based on 1447 verified user reviews
What is Fresha?
Fresha is an appointment scheduling program offering key features such as appointment scheduling, confirmations/reminders, online booking, mobile access, and a client database, among others.
Who uses Fresha?
By industry, Fresha reviewers are most commonly professionals in health, wellness and fitness (33%). The most frequent use case for Fresha cited by reviewers is appointment scheduling (70% of reviewers).
What do users say about Fresha pricing?
Most reviewers indicate that Fresha delivers exceptional value for money, with many appreciating its robust free plan and affordable upgrades. However, some users report concerns about hidden costs, rising fees, or expensive extras.
Starting price
per month
Pros & Cons
Payment Processing
Small Business
Scheduling
Charges and Fees
Cancellations
Customer Support
Fresha’s user interface
Fresha review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Fresha?
Users say Fresha is easy to use, helps manage salon operations, and streamlines appointment scheduling with intuitive online booking and automated reminders. They appreciate the affordable or free pricing, frequent feature updates, and the ability to manage sales, inventory, and client information in one place. Many find the user interface clean and setup straightforward for both staff and clients.
Reviewers feel customer support is responsive and open to feedback, often implementing requested features. They note that Fresha’s client management and reporting tools are useful, though some mention limitations with customization, slow responses at times, and occasional confusion with integrations or pricing changes.
Select to learn more
Who uses Fresha?
Based on 1,447 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Fresha's key features
GetApp's analysis of 58 verified user reviews collected between July 2021 and October 2024 identifies Fresha's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Fresha's online booking capabilities for their ease of use and time-saving benefits. They find it user-friendly for both clients and business owners, though some note initial setup can be time-consuming. Users report that it integrates well with their websites and allows clients to book appointments independently, reducing the need for phone calls. They highlight the added security of requiring a card on file and appreciate the system's ability to handle cancellations. However, some users wish for more control over tentative bookings and payment options. Of the 31 Fresha users who gave detailed accounts of their use of Online Booking, 97% rated this feature as important or highly important.
Andie T.
Student
Rozlyn H.
Business Owner
Cheryl M.
Owner
Adam B.
Commercial Manager
Users report that Fresha's confirmations and reminders are highly valuable for reducing no-shows and keeping clients informed. They appreciate the customizable frequency of notifications and the option to send reminders via SMS or email. Reviewers indicate that this aspect saves them time and helps ensure clients remember their appointments. However, some feel the reminders can be too frequent and impersonal, and a few have experienced inconsistencies in the reminder system. Overall, they find it helpful for maintaining appointment schedules and reducing cancellations. Of the 25 Fresha users who gave detailed accounts of their use of Confirmations/Reminders, 96% rated this feature as important or highly important.
All Fresha features
Features rating:
Fresha alternatives
Fresha
Starting from
14.95
/user
Per month
Mangomint
Starting from
165
Per month
GlossGenius
Starting from
28
Per month
Vagaro
Starting from
23.99
Per month
Fresha pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Contact vendor for more details
User opinions about Fresha price and value
Value for money rating:
To see what individual users think of Fresha's price and value, check out the review snippets below.
Catherine B.
Business owner an aesthetician.
Pamela T.
President
Fresha integrations (1)
Integrations rated by users
We looked at 1,447 user reviews to identify which products are mentioned as Fresha integrations and how users feel about them.
Integration rating: 4.3 (3)
Integration rating: 5.0 (2)
“We use Square as our POS and download sales reports to match with Consignloop reports for easy consolidation.”
“Easy for clients to either pay during their visit or online.”
Clare R.
Owner
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
Integration rating: 3.0 (1)
“The key means by which payments are made for the products.”
“It's not about wix, its just that the html code injections are available. necessary. could be better though.”
Rev. K.
Owner
Other top integrations
Fresha customer support
What do users say about Fresha customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Fresha customer support.
Widespread user sentiment highlights Fresha's customer support as prompt, responsive, and consistently helpful.
A fair number of users appreciate the personal touch and genuine care shown by support reps during interactions.
Multiple users note that support is easy to contact, with fast follow-ups and clear, actionable solutions.
A significant portion of users value the team's willingness to listen to feedback and implement requested features.
Support options
Training options
To see what individual users say about Fresha's customer support, check out the review snippets below.
“The Fresha team also seem to be working on the app software in the background all the time, and I appreciate that they're always looking for ways to better the experience for businesses and customers.”
Paige S.
Creative Director
“I use the free version which means little contact with the fresha team.”
Salina M.
Director
“The customer service is lacking.”
Catherine B.
Business owner an aesthetician.
“The platform is easy and effective however it lacks customisation and customer service takes a while to respond.”
Stuart C.
Warehouse manager
Fresha FAQs
Fresha has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is Fresha used for?
Designed to simplify operations and supercharge growth, Fresha provides an intuitive, all-in-one platform to manage appointments, streamline payments, and enhance client experiences. Teams can boost sales and attract new clients by accepting online bookings directly through Google search, Facebook and Instagram pages, and custom websites. Clients can be kept up to date via automated messages, emails and the mobile app. Fresha also empowers businesses to increase revenue with built-in marketing tools, client management features, and optional payment processing. Whether one is a solo practitioner or managing a multi-location business, Fresha offers the tools needed to succeed in one place.
Q. Does Fresha support mobile devices?
Fresha supports the following devices:
iPad, iPhone, Android
Q. What level of support does Fresha offer?
Fresha offers the following support options:
FAQs/Forum, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, Phone Support
