SalonIQ vs Treatwell

Vagaro

Mangomint

Aura Salonware

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Mangomint is a salon and spa management software designed to help independent salons, spas, massage studios, and nail studios manage online booking, staff scheduling, point-of-sale (POS), clients, inventory, and other operations on a centralized platform.

Aura Salonware is a salon management software that helps businesses track inventory, create loyalty programs, manage clients, monitor activity bookings, and more on a centralized platform. With the point of sale module, team members can generate custom branded receipts, distribute gift cards, manage referral credits, and process payments via cash and online wallets.

Salon Owner 

I have even been able to start online bookings, so amazing which frees us up to work. And support is also fantastic, the team are like a family and nothing is too much trouble, in fact if something is missing that you think would benefit the system they create it! And all for a third of there competitors.

Manager

I love being about to contact customer care 24/7 and the features they offer are too notch!!

SalonIQ is advanced salon management software for modern hair and beauty businesses, combining online booking, an AI powered Receptionist, integrated payments and built in memberships. Reduce no shows, increase appointment value and gain complete visibility over performance and revenue.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Availability Management

Barcode/Ticket Scanning

Booking Management

Booth Rental Management

Calendar Management

Calendar Sync

Client Database

Client Management

Client Portal

Client Profiles

Commission Management

Confirmations/Reminders

Credit Card Processing

Customer Database

Customer History

Customer Mobile App

Customer Surveys

Customizable Branding

Customizable Forms

Customizable Templates

Data Import/Export

Discount Management

Drag & Drop

Electronic Forms

Electronic Payments

Email Management

Email Marketing

Email Reminders

Employee Management

For Barbershops

For Salons and Spas

Gift Card Management

Group Scheduling

Inventory Management

Inventory Tracking

Loyalty Program

Marketing Management

Mobile Access

Mobile Alerts

Multi-Location

Online Booking

Online Payments

Online Store

Payroll & Commissions

Payroll Management

Performance Metrics

Point of Sale (POS)

Promotions Management

Real-Time Reporting

Recurring Appointments

Referral Tracking

Reporting & Statistics

Reputation Management

Reviews Management

SMS Marketing

SMS Messaging

Third-Party Integrations

Transaction History

Wait List Management

Waitlist Status Tracking

Website Integration

SalonIQ

iPad

Windows

Android

iPhone

Web-based

Phorest

SalonIQ Software

Every new feature you would hope for, they have come out with, their customer service is excellent as well.

IT MAANAGER

Fantastic, from introduction, to training, to Facebook group, support chat, everything.

Customer Support

Features

Training and Learning Curve

Small Business

Mid-size Business

Large Enterprises

Freelancers

Intelligent Salon Software

Calendly

Calendly is a scheduling automation platform that helps individuals, teams, and enterprises book meetings faster, eliminate back-and-forth emails, and connect their calendar, CRM, and video tools into one seamless scheduling workflow.

Google Calendar

Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

Goldie

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Beautician

Not helpful at all Whenever you have issue with customers they don’t deal with it

I had a customer who rescheduled 5 times within a month !

Data Scientist

However, it does tailor to more high-end services and the database they have may be limited depending on the country you live in.

Save time to focus on your talent with Treatwell's smart salon management software, and grow your business effortlessly. 

Treatwell Business is tailored to salon pros from the worlds of hair, beauty, barbering, and beyond.

Availability Indicator

Billing & Invoicing

Contact Database

Debit/Credit Card Processing

Employee Scheduling

Event Scheduling

In-Person Payments

Payment Processing

Ratings/Reviews

Reminders

Reporting/Analytics

Room Booking

Scheduling

SMS Reminders

Social Media Integration

Task Scheduling

Timesheet Management

Treatwell

Booksy Biz

Fresha

Timely

Versum

Connect

Frequent and unmanaged cancellations

92% of reviewers feel negative about Treatwell’s handling of client cancellations. Reviewers indicate clients can cancel appointments with little notice, leading to lost revenue and frustration. Some users say the lack of deposit or cancellation list features makes it easy for clients to cancel without penalty. They report that cancellations are counted in performance reports, which distorts business metrics. Reviewers feel the cancellation process is confusing and lacks proper controls, making it difficult to manage no-shows and last-minute changes.

Delayed and costly payment processing

Beauty therapist 

The percentage they take is way too high and takes a long time to transfer the money over to my business account

67% of reviewers feel negative about Treatwell’s payment system. Reviewers report slow processing of online payments and difficulties accessing funds, which impacts cash flow. Some users say high commissions and monthly fees are unfair, especially for small businesses. They indicate limited options for managing cash payments and creating promotions or gift vouchers. Reviewers find the payment screen hard to navigate and express frustration over unclear billing and lack of deposit features for bookings. They feel the payment process is cumbersome and costly.

Persistent technical problems

54% of reviewers feel negative about Treatwell’s technical reliability. Reviewers report frequent system errors, application crashes, and difficulties updating information. Some users say uploading photos and making changes to services is problematic, and platform downtime affects their business. They indicate slow resolution of issues and inconsistent communication from support staff. Reviewers feel ongoing bugs and glitches disrupt their workflow and make the software less dependable for daily operations.

Limited and unresponsive support

36% of reviewers feel negative about Treatwell’s customer support. Reviewers indicate support is often slow, unavailable, or unhelpful when resolving issues. Some users say customer service relies on automated responses and lacks personal assistance. They report difficulty contacting support, short service hours, and inadequate protection for service providers. Reviewers feel neglected and unsupported, especially when dealing with problematic clients or technical incidents, which undermines their confidence in the platform.

Comprehensive salon operations

Freelance Brand Designer

I love that I don't have to call to a salon anymore and that I have a clear overview of the appointment and can manage it.

84% of reviewers feel positive about Treatwell’s salon management capabilities. Reviewers appreciate features that help them organize appointments, monitor stock, and track billing and statistics. Some users say the platform increases their salon’s visibility and supports business growth by attracting more clients. They find it practical to manage multiple locations and treatments, and value the ease of planning and coordinating staff schedules. Reviewers indicate that Treatwell helps streamline salon processes, making daily operations more efficient and less stressful.

Flexible mobile accessibility

77% of reviewers feel positive about Treatwell’s mobile access. Reviewers appreciate being able to manage their business remotely from phones, tablets, or laptops. Some users say they can quickly access notifications, book appointments, and navigate the dashboard on any device. They find the app responsive and easy to use on the go, which supports their business operations outside the salon. Reviewers indicate that mobile access is convenient for both staff and clients, allowing for real-time updates and flexible management.

Intuitive and simple platform

95% of reviewers feel positive about Treatwell’s ease of use. Reviewers indicate the platform is straightforward and user-friendly, allowing them to quickly set up and manage their business operations. Some users say they can easily navigate all features without technical expertise, and they appreciate how the software streamlines daily tasks. Reviewers find the interface clear and intuitive, making it accessible even for those less familiar with technology. They feel that the simplicity of the platform saves time and reduces stress, enabling them to focus more on their clients and business growth.

Streamlined client organization

AWFUL! 

The lovely clients you can create, you can add your own clients

79% of reviewers feel positive about Treatwell’s client management. Reviewers indicate the platform makes it easy to track client history, contact clients, and manage bookings across locations. Some users say they can fill last-minute slots and attract new clients, while others appreciate the ability to add and organize client profiles. Reviewers find that automated reminders and 24/7 booking options reduce administrative work and enhance client satisfaction. They feel Treatwell helps expand their client base and keeps their schedules cleaner and more organized.

Efficient online booking tools

85% of reviewers feel positive about Treatwell’s booking system. Reviewers appreciate the ability for clients to book appointments online, which they say reduces administrative workload and brings in new customers. Some users report that the booking tools help prevent double bookings and allow easy management of schedules. They find notifications for new bookings helpful and value the marketing features that attract clients. Reviewers indicate that both staff and clients benefit from a seamless booking experience, making the process fast and convenient for everyone involved.

Owner, web developer, designer

Not great at integration with other system, can cause a lot of extra work if you’re running a busy salon as lack of integration is causing unnecessary wait of time (dealing with double booking)

Charging new customers fee even for regular customers that booked in the past ! If they haven’t booked within certain period .

Had two very bad experiences with the customers ( being rude and abusive ) asked treatwell to block them response was  ‘nothing we can do about it! ‘

Director

Payments sometimes are not on the accurate date think on the 16 or 17th regardless we should be paid. And treatwell needs to stop bombarding customers with booking reminders for example if i tap a client by accident and move thir appointment down by 5 mins they will get a text stating your booking has been changed this is unnecessary

Don’t wanna loose my reviews hence still there.

Nutritionist

Offers grear services and value with highly competitive prices.

Curator

I really like the fact that you can book appointments from Treatwell directly and pick which salon you’re choosing from just one place.

Beauty

Always remind me, when is my appointment and send me a message a day before my appointment as a reminder

Customer Service

I love being able to book in a beauty salon in a practical and easy way through Treatwell.

Treatwell digitalizes the tedious task of finding a place through web search and having to do all of the 'finding out whether it is a good place' in one overview.

Makeup artist

you can't upload pictures of your make-up

Beauty therapist

no need to get worried about to be a good on internet as it help as English isn’t my first language

Beauty & Holistic Retreat Owner 

Need consultation forms linked to bookings and a reminder to confirm no changes to medication etc before attending another appointment is essential!

DIRECTOR

Treatwell is an essential tool for my business. Whether you are starting a new business or have an existing one, with Treatwell I have managed to grow my company within the last 6 months.

You can easily compare prices and schedule appointments based on a shop's availability.

Too much questions

Like to call directly not email or all this calling center thing.

The team are friendly and always on the other side of the phone to help you with any issues.

All experience I had a salon menber or as a treatwell users to treatments was very good.

I think they could show more often market it more

Massagist 

My some of clients didint recieved the reminders

It's a shame that Treatwell doesn't have as many high-end clients anymore - seems a lot of businesses have developed their own online appointment systems

Hairdressers 

I am at the moment A new costomer so I'm finding  it good

Hairdresser

Easy to book appointments, reminder and good support

Proprietors

company director 

All of our prices  and treatments are incorrect and we do not have the options to change them ourselves.3.

SalonIQ vs Treatwell Comparison (2026)

SalonIQ

Treatwell

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives