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Treatwell
5
204
4
47
3
8
2
4
1
22
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Salon management tool
Table of Contents
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Treatwell - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Treatwell overview
What is Treatwell?
Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better.
Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Salon Management
Booking System
Client Management
Pricing
Payments
Bugs and Issues
Treatwell’s user interface
Treatwell review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about Treatwell?
Users report Treatwell is easy to use, helps them manage appointments, and offers convenient booking from any device. They find it valuable for attracting new clients, streamlining salon operations, and accessing client information quickly. They appreciate reminders, mobile access, and the ability to book and pay online or at the venue. Some say it improves their business visibility and reduces time spent on phone calls.
Reviewers indicate issues with high commissions, delayed payments, and limited customer support. They mention occasional bugs, difficulties with cancellations, and challenges integrating with other systems. Some feel client management features and customization options are lacking.
Select to learn more
Who uses Treatwell?
Based on 285 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Treatwell's key features
Most critical features, based on insights from Treatwell users:
All Treatwell features
Features rating:
Treatwell alternatives
Treatwell
Starting from
195
Per year
Mangomint
Starting from
165
Per month
GlossGenius
Starting from
28
Per month
Vagaro
Starting from
23.99
Per month
Treatwell pricing
Value for money rating:
Starting from
195
Per year
Flat Rate
User opinions about Treatwell price and value
Value for money rating:
To see what individual users think of Treatwell's price and value, check out the review snippets below.
Oksana S.
Beautician
Jennifer S.
Nutritionist
Treatwell integrations (2)
Integrations rated by users
We looked at 285 user reviews to identify which products are mentioned as Treatwell integrations and how users feel about them.
Integration rating: 4.5 (4)
“This was important to me because that is what we used to use, so when we implemented this program it made it easier.”
Ann G.
Owner
Integration rating: 4.0 (1)
“We integrate our website with our google ads account for better data collection.”
Heldor G.
Marketing Manager
Other top integrations
Treatwell customer support
What do users say about Treatwell customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Treatwell customer support.
A significant portion of users highlight fast, friendly, and knowledgeable customer support that resolves issues quickly.
Widespread user sentiment notes that support is easily accessible via web chat and phone, with helpful and professional staff.
The majority of users appreciate that queries are answered promptly, making the platform easy to use and reliable.
A limited number of users report slow or unavailable customer service, with some citing unhelpful responses and poor accessibility.
Support options
Training options
To see what individual users say about Treatwell's customer support, check out the review snippets below.
“I had a customer who rescheduled 5 times within a month !”
Oksana S.
Beautician
“However, it does tailor to more high-end services and the database they have may be limited depending on the country you live in.”
Jaimy L.
Data Scientist
“Not helpful at all Whenever you have issue with customers they don’t deal with it”
Oksana S.
Beautician
Treatwell FAQs
Treatwell has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business
These products have better value for money
Q. Does Treatwell support mobile devices?
Treatwell supports the following devices:
Android, iPhone, iPad
Q. What level of support does Treatwell offer?
Treatwell offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support
