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DaySmart Salon vs ZENOTI Comparison

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Overview

Robust cloud solutions powers beauty businesses with online booking, text notifications, commissions, reports, marketing...

Category Leaders

Zenoti is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The solution...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

216

5

4

3

2

1

137

49

17

3

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.4

912

5

4

3

2

1

565

218

91

23

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Iris has been a godsend as far as what you have the ability to customize and see. The detail is incredible compared to all other booking systems.

CA

Cassandra A.

User friendly, and when you need help they are happy to help how we can add multiple separate users to the account.

LF

Lindsay F.

Their technicians are friendly, patient and most help you even with things like the printer and other things.

LS

Liliana S.

Pros

My experience has been very positive for the overall business and I pertain the salons growth and success largely to Zenoti tools, which are continuously being improved and upgraded.
AvatarImg

Savvia P.

I think the inventory section of the software will work very well for us, help us save time ordering and help records be more accurate. The booking is very good also.

CC

Charlie C.

M happy with the software features and so fair the support has been very helpful and quick.

Ac

Ana claudia N.

Cons

Being incapable of changing a service provider after it has been closed out is a problem, along with not being able to combine a family at checkout.

DA

Dianne A.

This merchant account system is AWFUL. It’s not easy to set up, very slow and support is very bad -READ THEIR REVIEWS FIRST.
AvatarImg

Amy G.

It is frustrating now that we have changed to the cloud based system that there is sometime a lag in switching from screen to screen.

ji

judith i.

Cons

Their inventory module is by far the worst in the industry. Multi store transactions of transfers still is not working.

PG

Paola G.

We used this software for a handful of months when our previous software for scheduling clients was continually failing us. Zenoti did not fix this problem in the slightest.

CS

Cody S.

The lack of flexibility on these ends make the work difficult and a lot of time wastage applies.

NK

Nagham K.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features52
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Salons and Spas
  • Gift Card Management
  • HIPAA Compliant
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Registration
  • Partial Payments
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Reporting
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Visitor Management
  • Website Integration
  • Total features75
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Salons and Spas
  • Gift Card Management
  • HIPAA Compliant
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Registration
  • Partial Payments
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Reporting
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Visitor Management
  • Website Integration

Integrations

  • Total integrations5
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations9
  • 7shifts
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

Love the software.

Reviewed 5 years ago

We are able to schedule, ring out clients, run reports, send out reminders, track inventory and product sales.

Pros

The super salon software is fast, easy, and personal. There are many options to successfully run a salon business.

Cons

The customer support is slow at time and hard to get a hold of during peak hours. When you do get them in the phone they are very helpful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

ZENOTI logo

ZENOTI

Tech Support

Reviewed 2 years ago
Pros

Easy to look up issues before calling for help

Cons

could be easier for custom settings for different salon users

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

Feedback

Reviewed 8 months ago

Overall experience has been great, team has been amazing, helpful, good at explaining if you are not sure they are very efficient in everything

Pros

Online booking, email marketing, overall salon management.

Cons

Only thing you need to be prepare to invest lot of time at the beginning.

Vendor response

Thanks for reviewing us on Capterra Amanda! We are delighted to see that your experience with Zenoti has been positive. We are glad to know that we are able to help you "Elevate your guest experience" through Zenoti. We value your partnership with Zenoti and look forward to always serving you better. Please do not hesitate to share any other feedback you have in future. Thanks for being an advocate for Zenoti!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

ZENOTI logo

ZENOTI

App usage

Reviewed a year ago
Pros

App is easy to use , easy to book clients

Cons

There are no request options , how they find out about salon

Vendor response

Thanks for sharing this feedback Franchesca. We are very sorry that your experience did not match your expectations. We are committed to providing our customers the best support services and this should not have happened. The issue has been communicated to the respective teams and they will look into it on priority. Please connect with our Customer success team in this regard and we request you to please provide all details related to this issue for us to find the best possible solution. Your feedback helps us get better and we assure you to improve on our support and services going forward.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

SOFTWARE IS GOOD...THE SUPPORT IS AWESOME!!!

Reviewed 6 years ago

I had a conversation with Sergio and it was fantastic. He was very helpful, and knowledgeable. He helped me get set up and start using system basics. He explained the system with great clarity.

Pros

It has everything we need to help run our salon.

Cons

I wish we had access to online scheduling for our clients at a more reasonable cost

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

Intuitive Program

Reviewed 6 years ago

SuperSalon is intuitive and is easy to master so that you can focus on your business and growing your business..

Pros

The iOffice compatibility program that goes with the in salon POS is very easy to manage and intuitive. This allows me to stay on top of business when I'm not actually in the salon.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

ZENOTI logo

ZENOTI

Supersalon

Reviewed 4 years ago

My experience with SuperSalon has not been good. If I had another vender to use, I would.

Pros

4 or 5 reports are beneficial. (i.e.: daily sales; salon dashboard, ect)

Cons

9 out of 10 times support is terrible. Hold times are extremely long, even on the outage line. If you leave a message no return calls happen. Now and again I do deal with someone, tonight who is a ray of sunshine in the group.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

ZENOTI logo

ZENOTI

My service from rep was overall excellent, his follow up was timely, his attitude terrific.

Reviewed 4 years ago

day to day operational data

Pros

being able to access the iOffice anywhere 24/7, and monitor my stores, is a major function I need to lead my salons.

Cons

It can't administer compensation/bonus for the same stylist working out of different salon locations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

Rep is the best!

Reviewed 5 years ago

Rep spent time helping me access a specific feature of Super Salon. I had some issues on my end with my internet company and he told me what to relay to them. This company actually did something that wasn't in my best interest and rep corrected that and I still have the access I wanted!!

Pros

SuperSalon integrates smoothly with all of my needs as a salon owner

Cons

the browser freezes frequently

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ZENOTI logo

ZENOTI

Customer Support

Reviewed 6 years ago

Rafael helped get our replacement POS up and running in short order. A very nice aspect was that the replacement system arrived with our database aready installed, which saved time getting it ready for use. Thanks for the quick turn around. Huge help keeping our business on track.

Pros

It's obviously tailored to our salon needs and has all the features we need.

Cons

Nothing that I can think of...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

super salon

Reviewed 3 years ago

i have used it as a stylist, salon manager, district manager and a market leader. Super salon has always paved the way in the best salon system to met the needs of the stylist and the needs of the guest and the business owner

Pros

easy to use stylist friendly easy to see performance quick check out for guests

Cons

refunds voids set up options can be alot in the start understanding the reporting until you read the kb knowledge

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

Best customer service

Reviewed 2 years ago

Amazing

Pros

Easy to use, customer service is always above and beyond. Thank you super salon

Cons

None I love the user friendly software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

ZENOTI logo

ZENOTI

Technical support [SENSITIVE CONTENT] is very knowledgeable, KIND and professional!!!

Reviewed 9 months ago

Not very pleasant sometimes

Pros

We are retail stores rather than salon, it doesn’t suit our business that well.

Cons

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

Incredibly Simple but Does Everything you Need

Reviewed a year ago

As Zenoti took over the company that supplied our previous salon software, initially the feeling was that our hands were pretty much tied and we didn't have a lot of choice in the matter. After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made!

Pros

After having had four salon software systems this, is without a doubt, the most practical and straight forward. It appears that the person that wrote the system has actually been involved in running a salon! Equally impressive has been the training - not only Zenoti University which allows everyone in the salon to go at their own pace and level but the face to face follow up which has been outstanding!

Cons

American date layout can be frustrating and confusing

Vendor response

Thanks for reviewing us on Capterra Rick! We are delighted to see that your experience with Zenoti has been positive. We are glad to know that we are able to help you "Elevate your guest experience" through Zenoti. We value your partnership with Zenoti and look forward to always serving you better. Please do not hesitate to share any other feedback you have in future. Thanks for being an advocate for Zenoti!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ZENOTI logo

ZENOTI

Easy! Helpful support

Reviewed 7 years ago

We love super salon and Rogers support staff :)

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

[SENSITIVE CONTENT] is awesome!!

Reviewed a year ago

The experience was great only because [SENSITIVE CONTENT] IS VERY THOROUGH AND PROFESSIONAL

Pros

[SENSITIVE CONTENT] is willing to answer any question.

Cons

Super salon checkin...the customers are able to search other salons in the area right on the checkin app

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

Super Salon POS & Digital Sign

Reviewed 3 years ago

The benefits are the quick help from the technical support team. Most recently we set up our Digital Signs at all of our locations and the customer representative was extremely helpful!

Pros

It is a very easy POS system to use and to teach new team members. The technical support team is very knowledgeable and helpful. The salon and stylist data that is compiled along with all the reports that are offered. The i-Office feature of Super Salon allows you to gather salon data from anywhere. And the Digital Signs were so easy to set up and make changes.

Cons

I would like to be able to integrate the client information of the POS systems of all of our locations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

THE BEST

Reviewed 3 years ago

Please increase end user support..

Pros

The software has been designed with every little detail of salon management has been looked into

Cons

I feel a little more robust support for users, currently everything is through online support which sometimes gets difficult in case of emergency.. software overall has no issues

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ZENOTI logo

ZENOTI

SuperSalon makes things easy.

Reviewed 5 years ago
Pros

Ease of use. Reliability. The ability to reference and compare financial data from any day/week/month.

Cons

When we took over ownership of our salon the monthly cost of SuperSalon jumped by 125% from previous owners cost...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ZENOTI logo

ZENOTI

User fir 10 yrs. original BETA

Reviewed 5 years ago
Pros

Nice selection of Reports. Might be few too many though. Favorite is monthly management and salon dashboard

Cons

Inability to customize captured information on check in kiosk. AND limited marketing report capabilities

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ZENOTI logo

ZENOTI

Great system

Reviewed 9 months ago

We got a tailored booking system for our salon

Pros

What I like most is all the possibilities it gives us in variations of how we like our clients to be able to book their appointment online. Since we share clients between employees, it is critical that clients cannot f.ex book a haircut before the color is finished. This was a big problem to sort out with other systems we have been dealing with! It feels like it’s tailored for our needs!

Cons

Compared to our old system, it takes mor time to actually book an appointment in the reception. To many features before the appointment is saved. Maby just something to get used to;)

Vendor response

Thanks for reviewing us on Capterra Kine! We are delighted to see that your experience with Zenoti has been positive. We are glad to know that we are able to help you "Elevate your guest experience" through Zenoti. We value your partnership with Zenoti and look forward to always serving you better. Please do not hesitate to share any other feedback you have in future. Thanks for being an advocate for Zenoti!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

ZENOTI logo

ZENOTI

Lots of features but not so user friendly.

Reviewed 5 years ago

As stated reports are awesome. But in all fairness I have only had the software for less than one month.

Pros

The reports are awesome. One of the reason for purchasing this software was to be better able to run the salon. I am not at the salon full time so ioffice is an great pocket tool to help me manage my business on the run.

Cons

We were originally with Guest Vision and we were looking for a new software program that would help us run the salon more effectively. We choose to go with the recommendation of cooperate and decided to go with SuperSalon. However, the stylist are complain that there are too many steps to complete each action. Stylists get frustrated and enter the information incorrectly. Some of the features that we used to like are dearly missed as always having the daily sales at the click of a tab.

Overall Rating
  • Value for money