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Shipt Logo

Food delivery platform for retail stores and customers

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Shipt - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Shipt overview

What is Shipt?

Shipt is a food delivery platform, which assists retail stores and customers with online ordering and delivery tracking processes across various product categories such as household supplies, pet supplies, furniture, electronics, and more. Users can change delivery addresses and create custom orders by choosing required items based on their zip code.

Customers can schedule deliveries according to individual requirements, connect with shoppers, and receive real-time order updates. Shipt also offers mobile applications for Android and iOS devices, enabling shoppers to set up custom work hours, view their earnings or tips for each order, and track performance across several metrics including acceptance rate, average rating, and on-time percentage.

Using Shipt, clients can add items to the cart, add notes to specific orders and view their itemized receipts within a unified platform.

Starting price


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Shipt’s user interface

Ease of use rating:

Shipt reviews

Overall rating

3.9

/5

10

Positive reviews

70

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.3/10
Rating distribution

5

4

3

2

1

2

5

3

0

0

Pros
“I love that I can order my groceries from where ever I am and have them delivered where ever. I love that I can easily stay in communication with my Shipt shopper.”
IJ

Irma J.

CEO

“The store selections, fast and friendly services, and a good list of item make Shipt a good choice overall.”
MJ

Mike J.

Editor / Producer

“They definitely show that they care. The customer service representatives and very helpful.”
IJ

Irma J.

CEO

Cons
“Must have a membership otherwise you'll have to pay an expensive delivery fee. The biggest problem is that it's only available to order from in very select locations.”
MJ

Mike J.

Editor / Producer

“It’s overly expensive, customer support is rude, and they need to rethink their membership.”
AS

Abby S.

Marketer

“It's SO expensive for what it is. There are big delivery charges and the prices are so much higher than what they are in the store.”
HA

Hailey A.

Educator

Who uses Shipt?

Based on 10 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management
Entertainment
Fishery
Food & Beverages
Others

Use cases

Food Delivery

Shipt's key features

Most critical features, based on insights from Shipt users:

Mobile access
Online ordering
Live tracking
Food delivery dispatching
Location tracking
Delivery tracking

All Shipt features

Features rating:

Activity tracking
Real-Time monitoring
Real-Time updates
Reporting & statistics

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Shipt integrations (1)

Top integrations

Shipt support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Shipt FAQs

Q. Who are the typical users of Shipt?

Shipt has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Shipt support?

Shipt supports the following languages:
English


Q. Does Shipt support mobile devices?

Shipt supports the following devices:
Android, iPad, iPhone


Q. Does Shipt offer an API?

No, Shipt does not have an API available.

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