GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Shopmonkey vs Identifix Shop Manager Comparison (2026)

Add to Compare

Compare similar apps

ARI

4.6

AutoLeap

4.8

AutoRepair Cloud

4.9

Good recommendations?

Shopmonkey

Identifix Shop Manager

Overview

Shopmonkey is an all-in-one platform: a cloud-based auto repair solution built for shop life. It streamlines estimates, scheduling, digital inspections, reporting, customer and internal communication, marketing, accounting, and more.

Identifix Shop Manager is a cloud-based auto shop management software that helps businesses in the automotive industry access OEM services and repair information. The built-in estimating tool allow users to check equipment price, create multiple jobs, build task templates, and send estimates to customers.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

239

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

489

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

271

211

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

4.2

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“THE DIGITAL CUSTOMER COMMUNICATION ,Hands down a game changer ,The ability to text estimates, digital vehicle inspections (DVIs) with photos, and invoices directly to customers, helps approvals happen much faster .”

Kira H.

Software revier

“The customer-facing features—like texting photos of parts that need replacement—have built massive trust with our clients and increased our average repair order value.”

Kira H.

Software revier

“I like that it combines scheduling, invoicing and inventory tracking all into one platform. ”

Danielle T.

IT Consult

Pros

“What I liked most about Identifix Shop Manager is how it centralizes repair information, diagnostics, and labor guides in one place, making it easier and faster to troubleshoot vehicle issues.”

David D.

Driver

“Sometimes it can take much time to create custom reports, thus prolonging the analysis of the shop performance metrics, for instance when one needs to make it immediately.”

Amany E.

Infrastructure Manager

“By using this tool there’s an opportunity to notice some problems which is useful when making choices, for instance in relation to inventory and time required for repairs.”

Amany E.

Infrastructure Manager

Cons

“Where to start with this, horrible account reports, integration errors, constant client complaints, no away messages, very antiquated, no management reports for over runs on labor times missed punch outs anything”

Spikes L.

Owner

“The shoponkey application page could be quite over engaging for new users.”

Adewale S.

HIO

“Shopmonkey can be more expensive than older systems or entry-level shop software.”

Ryan P.

Service Tech

Cons

“Overcharged and a hassle to get the money back and cancel the autopay.”

Tyler W.

mechanic

“Identifix does not update as frequently as other products, and they have not changed their user interface in some time. Because technicians can enter their own fixes, sometimes the interface seems antiquated and jumbled.”

Kyle K.

General Manager

“A subscriber for 18 years, the last three years all the info they had has disappeared.”

fred z.

Owner